Ordered adobe acrobat XI Pro

system recognizes my serial number, but indicates it cannot find an associated program. No further action. I need to open some business PDF asap.

download the acrobat xi pro trial and use your serial number to activate it, http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro

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I ordered Adobe Acrobat xi pro, when I try to download I get the message Error 413 Header Length too large

I bought Adobe Acrobat xi pro and get error message 413 when I try to download
Unable to download Adobe Acrobat XI; order confirmation, get error message 413 Header length too large JRun Serviet Error; how to download program I paid for?

Clear your browser cache and restart the download.

Changing the order for printing portfolio files in adobe acrobat 9 pro

Does anyone know how to change the order for printing pdf files that are part of a portfolio in adobe acrobat 9 pro? The documentation seems to say that it prints files alphabetically by filename rather than by the internal sort order. This won't work for me. Any ideas? Thanks.

Question1: No.
Question2: No.

I want to reinstall our Adobe Acrobat XI Pro because we have begun to get error messages. I followed the initial instructions but when I logged in I couldn't find "My Orders" page which is required to locate my order and install. Any ideas?

I want to reinstall our Adobe Acrobat XI Pro because we have begun to get error messages. I followed the initial instructions but when I logged in I couldn't find "My Orders" page which is required to locate my order and install. Any ideas?

Barbara,
If you are looking for your serial number, sign in to your Adobe account. On the Manage Accounts page that appears, all of your registered products and their serial numbers are listed in the Plans & Products section. For more information on locating serial numbers,please see Find a serial number
Here is the link to download and install the software:
Acrobat XI, X
Pattie

I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

If you ordered Acrobat via subscription, then you can use either Windows or Mac version. Just download/install the Mac version, then activate it with your Adobe ID.
If you purchased the perpetual license, then you need to Contact Customer Care bu chat or phone.

How do you grey out/disable fields under a radio button if another radio button is selected in Adobe Acrobat XI Pro?

How do you grey out/disable fields under a radio button if another radio button is selected in Adobe Acrobat XI Pro?
I’m creating a form where the user has three options to make a payment.
1. charge to my credit card
2. charge associated costs to bank account
3. By cheque or money order
My Problem is, under each option, there are required fields that has to be filled out. So if the user picks the first option, charge to my credit card, they would fill out the required fields (credit card number, expiration date etc.). But when they click submit button to submit the form, it won’t let them, because there are required fields under the second option. Also, I have the radio buttons for the three options setup so that if the user holds the shift key and clicks a radio button, it unchecks it. So what I'm trying to do is this: If the user selects the radio button for option 1, the other two options are greyed out/disabled. And if the user holds down the shift key and clicks radio button for option one again, it unchecks the radio button and the other two options are available again. Is there a way to grey out or disable the two other payment options when the other one is picked. I’m assuming I will have to use javascript, but what would the coding be and which field do I write it under?
Thanks in advance guys

You will have to use custom JavaScript to access the various properties of the field object.
The radio button group has a value. When no button is selected that value is "Off". When an individual button has been selected the value for the group will be the option or export value for that individual button.
Once you have determined the button selected, then you will know the form fields that need to be made required. You use JavaScript to access those fields and change the "read only" property to false, and set the "required" property to true. For the fields associated with the other options, those fields should be reset, made read only, and have the "required" property set to false.
Disabling (graying-out) Form Fields
>> Also, I have the radio buttons for the three options setup so that if the user holds the shift key and clicks a radio button, it unchecks it.
Radio button in a PDF do not work that way. Only check boxes can be unchecked by clicking on one that has been checked.
If you plan the coding for the Mouse UP action to test for all possible options and code for each of those options you should have what you want.
If you want actual code you need to provide a lot more details.
It is even possible to perform some credit card and bank routing number validations with JavaScript and some check digit formulas.

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.

If you paid for what you used then it was not a trial.
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Adobe Acrobat XI pro version, Windows 7, running on iMac parallels, converting pdf to a pdf with reduced size is not possible, error: error in converting the file! What to do? Its a bit annoying not to be able to store pdf files in reduced size, any idea?

Adobe Acrobat XI pro version, Windows 7, running on iMac parallels, converting pdf to a pdf with reduced size is not possible, error: error in converting the file! What to do? Its a bit annoying not to be able to store pdf files in reduced size, any idea?? Thanks, Jörg

Hi Jorg ,
Are you trying to reduce the file size with the "Reduced size PDF" in the save as other option.
Give it a try if you haven't done it prior.
Open that PDF>File>Save as Other>Reduced size PDF.
If possible ,please share the snapshot of the error message with us so that we can have a look in order to assist you further.
Regards
Sukrit Dhingra

Adobe Acrobat 9 pro crashing after install

Hello,
I am running a remote desktop server on Windows 2k8 R2.   I have been using adobe acrobat 9 pro on it successfully about 6 months.   Recently, in what seemed like one night, it stopped working completely. Anytime we try to print to a file or even open a PDF, Acrobat crashes. If I open acrobat itself it opens, but as soon as i even click on a menu and without choosing anything click back to the main screen it crashes.
I have tried uninstalling and reinstalling.   I have tried removing the adobe folder from applicatoin data folders.    I haven't tried a registry cleaning yet but I have manually gone in and deleted all registy files i could find related to Adobe.
If anyone has an experience like this or any recommendations I would love to hear them.   My trial version is running out and I have tried everything I could think of.

Did you do the updates? At this point you may have to download them and install them manually. The updates are available at ftp://ftp.adobe.com/pub/adobe/acrobat/win/. Generally, they have to be installed in order with a reboot at the end.

Adobe Acrobat XI Pro not working (at all) following update

I have been have issues with my Adobe Acrobat XI Pro for a few weeks now. It stopped allowing me to view, create and print pdfs a few weeks ago. As I teach part time online at a university- I commonly use pdf's to provide information to my students. I also use pdf's to transfer data back and for from my work computer - for my full time job - to my home computer and back again. Not having this availability is really hindering my work.
My computer runs on Windows 7 with a 64 bit operating system. Up until a few weeks ago I had no problems. I'm thinking an update may have gone through that caused the issues.
In order to reload my full program I had to completely reformat one of my drives which I had remnants of an old adobe version on it- unfortunately, I did not realize that outlook was still pointing to this drive so I lost a lot of data in the long run- needless to say this adobe issue is has been more than just a nuisance to me.
Once the drive was clean- I was able to reload my software for Adobe XI Pro. It worked perfectly after I loaded it. At least I was able to breath a sigh of relief. The next day (yesterday) I was informed that some security updates were needed on the program- considering the age of my disks- It seemed plausible and I received the updates. This evening, as I was setting up my course for winter semester- I tried to open a pdf- and low and behold- I am back where I was- I can't do anything again. What is going on here? I need this program to work- yesterday! Actually I needed it weeks ago when I started realizing I had issues.
There has to be a fix out there for this problem- and I can't be the only one with this problem. I would appreciate any suggestions that anyone has!
Thank you!

Bill-
Thanks for the suggestion- but unfortunately this doesn't work- the reason being is that "Repair" is not option.
I took a snapshot and attached it of what is available for me when I click on Adobe and as you can see- Repair is not an option.
I'm getting to the point of frustration- I will probably uninstall adobe again and refuse to get any updates for it. I honestly do not know what else to do.
Without adobe I can't post assignments for my college students to my website. Winter term starts tomorrow and I am very much behind schedule because of this problem.
I can't be the only person having this issue.
Again- I do appreciate the suggestion. Wish it would have worked.

How to do a manual uninstall of Adobe Acrobat 9 Pro (9.4.4) on my Mac?

Hi Adobe Acrobat experts,
Can someone walk me through the steps I need to take in order to perform a manual uninstall of Adobe Acrobat 9 Pro on my mac?
I just got Adobe Acrobat 11 on my mac and don't want to accidentally uninstall that in the process, or delete anything necessary for me to run my other CS4 Master Suite applications.
I can't uninstall the normal way and have tried to troubleshoot it in many ways. So the last resort I have is to manually uninstall. I just don't want to mess up my PDFs.
Thanks so much!
S

Hi sandblasta,
Please refer : http://www.project-insomnia.com/wp/2009/07/22/manually-uninstalling-adobe-acrobat-reader-9 -on-mac-os-x-leopard/

Adobe acrobat X pro printing issues

I purchased Adobe Acrobat X pro and it was installed on Windows 7/64 bits PC.
I have issues with printing into PDF file for web page. It seems that if I click "convert to PDF" icon on Explorer, it does not have problem converting a web page into PDF. However, if I right mouse click on "print" on a web site, I get a "postscript error" message on Notepad" instead of generating PDF file. With a different web site, it did create a PDF file, but some characters were totally garbage, totally illegible. But it did create a PDF with no problem at all for a certain web page. I had a similar problem with a previous version of Acrobat Pro, but this time it is more extreme.
Am I not supposed to use right mouse click on "print" in order to generate PDF files at all? Do I have to use "Create PDF-from a web page" menu to successfully generate PDF files, but not on "print" using right mouse? Or is this problem occuring specific to Windows 7/64 bits PC? But Acrobat X pro is supposed to work with 64 bits.
I do not seem to have any problems converting files, such as Word, Excel, or JPEG into PDF files so far....
Any suggestion is grealy appreciated.
Henry

We are unable to reproduce the issue at my end. We are able to print fine using both PS and PCL printers. Could you please let me know the exact make of the printer at your end? Also, let me know whether you are using a PS driver or a PCL driver.
Thanks,
Atul

Adobe Acrobat XI Pro - Silent installer

Hello,
I am trying to create an installer for Adobe Acrobat 11 Pro. I have used the customization wizard to create a transform file for the install and specified it to be silent. However, it appears that windows are still opening in the background when the installer runs, which causes my department's automated installer service to close out of the install thinking the installer is "broken."
The windows appear to be "Moving ____ to recycle bin" messages, meaning the Acrobat MSI is moving the setup files rather than deleting them completely.
Is there a way to change this behavior in order to make the installer delete the files instead of moving them?
The command is currently:
if exist [file generated to determine if a prior uninstall was sucessful] (msiexec /i "[PATH]Adobe Acrobat Pro\Adobe Acrobat 11 Pro\AcroPro.msi" /qn CLIENTUILEVEL=0 TRANSFORMS=[PATH]\Adobe Acrobat Pro\Adobe Acrobat 11 Pro\AcroPro.mst" /l*v "[PATH]\adobe.log")
Any help is appreciated.
Thanks,
Drew

Hi Drew,
Please navigate to the location in Command prompt where you have Acropro.msi. Then run this command.
msiexec /i "AcroPro.msi" TRANSFORMS="AcroPro.mst" /qn
Please ensure to launch Command prompt as an Admin.
Please let us know if it helps.
Regards,
Abhijit

Adobe Acrobat 8 Pro - Fillable Form

Attempted to create fillable form from Excel document. Received message as follows:
Adobe Live Designer
Designer was unable to locate critical application files. Please shut down Designer and run the installation (found under Add/Remove Programs in the Control Panel). Choose to 'Repair' the installation in order to restore the missing files.
After clicking OK, I received the following message:
Unable to load local library.
I closed everything. Reopened Adobe Acrobate 8 Pro. Run the installation recommended and tried my project again. Received the same messages indicated above plus a new one:
Adobe Live Cycle Designer has encountered a problem and needs to close.
So I have no been able to create a fillable pdf. Anyone have a solution?

while in excel spread sheet go to file save as and click on PDF, it will convert your form to the adobe version. Then you will have to program all the fields you want to be typed in.

Moving adobe acrobat x pro to larger drive D (off ssd2 drive C) - what are the steps needed

I have Win7, only 4 GB left on my SSD drive C and a large regular drive D. My programs are on drive C (which includes Master CS6 and Adobe acrobat X Pro) and documents/pictures are on drive D and I still need to clear out room on drive C. Before I buy a larger drive C SSD, can I :
Move Adobe Acrobat X Pro program to drive D by uninstalling on drive C and reinstalling it on Drive D?
Do I need to move the program CS6 Master collection to the same drive that adobe Acrobat X Pro exists?
Does Adobe Acrobat X Pro need me to move any other programs from C to D in order to work - if uninstall on drive C and reinstall on drive D doesn't take care of all supporting files?
if I am able to move Acrobat X Pro to drive D, will my documents know the path or is there a way to make sure that everything reroutes to drive D?
Will Acrobat X Pro updates find the program if it is on drive D, or is there something to direct updates to the new location, if I am able to move X Pro to drive D?
I need step by step examples, even though I know web design and xhtml/css/php/js coding, hardware and this kind of cleaning up intimidates me.
Any help is appreciated, thanks!

You can sometimes move software by uninstalling and reinstalling. However ON NO ACCOUNT uninstall Acrobat that is part of Creative Suite, because it is a devil of a job to reinstall. Use only Creative Suite installer; not sure if it can install to another disk.
If the software is installed to another location it should just work with nothing to fix.
But the savings may be much smaller than you think. Only a little of the disk space used is in the selected disk. Some is in Common Files, which doesn't move, and much more is in the Windows Installer Database, which doesn't move.
I would look for other savings than moving software.

Ordered adobe acrobat XI Pro

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