Originally I could not connect to a server.   Closed the the ipad and it said hi and then everything was good with the internet.  But I cannot get to my email.  It says cannot connect to mail.  Any ideas.

I was using my ipad and then it would not connect to a server.  Then I closed it down and it welcomed me and the internet was working.  The only thing I cannot do is get into my email.  Any ideas?

Have you already set up your email account in Settings > Mail, Contacts, Calendars?

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    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Reset all settings
    Settings > General > Reset > Reset all Settings.
    This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

  • Cannot get itunes to load on new computer. Widows 7 any ideas???

    I have ane wcomputer running Win 7. I cannot get itunes to load. i authorized the unit and all i get is a prompt to repair or delete itunes. When i hit repair it then promps me to delete itunes and that is the only choice I have. any ideas?????

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  • HT2292 I have an Ipod tough 2nd generation. Had no problems syncing with old pc but cant on new. Have done troubelshooting as suggest & still nothing. Any ideas?

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    I am experiencing similar issues. iPod is recognized, brand new PC, have 8GB of memory and a 2TB HDD, and I keep getting an error saying I don't have enough memory and the iTunes library file can't be saved. Then the program will freeze up and I have to Ctrl/Alt/Delete to exit, and half my songs I checked are unchecked upon restarting.
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  • I am constantly receiving an error message that says "Could not find a PPPoE Server." My wireless internet connection seems to working fine, I'm not having any issues. How do I get rid of this error message?

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    In the Network pane of System Prefences, do you have duplicate services on the left column? When you "set it up again", you might have duplicated a service and both (the good working one and the previous that lost connection) might be trying to connect at the same time.

  • Error message pops up saying "Network Connection could not find a PPPoe Server.

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    Hello kevinfromwauwatosa,
    Thanks for the question. The following article provides the most relevant information to your issue:
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    http://support.apple.com/kb/TS1843
    For additional information see this resource:
    Mac OS X: Troubleshooting a PPPoE Internet Connection
    http://support.apple.com/kb/TS1871
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  • TS3899 I am unable to get mail, I am getting an error message that says cannot get mail, the connection to the server failed.

    I am unable to send or receive mail.  I am getting an error message that says, cannot get mail, the connection to the server failed

    Hotmail IS having problems:
    http://bostinno.streetwise.co/2013/08/15/hotmail-outage-hotmail-is-down-for-user s-still-photos/
    http://www.engadget.com/2013/08/14/outlook-outage/
    http://www.infoworld.com/d/applications/microsofts-skydrive-outlookcom-are-down- some-users-224940
    http://mashable.com/2013/08/14/outlook-down/
    http://techcrunch.com/2013/08/14/microsoft-acknowledges-outlook-com-messenger-sk ydrive-outages/

  • When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'.  How do I correct this?

    When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'.  Can anyone help me correct this?
    Thank you Bobbie

    When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'.  Can anyone help me correct this?
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  • My internet continually disconnects.  When I added my airport express, I had to call Verizon (my provider) and have them "bridge" my modem.  Ever since, my connection constantly disconnects and puts up the message "Could not find a PPPoE server".

    My internet continually disconnects.  When I added my airport express, I had to call Verizon (my provider) and have them "bridge" my modem.  Ever since, my connection constantly disconnects and puts up the message "Could not find a PPPoE server".
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    You should restore your modem to router condition and set the Airport Express to 'Bridge Mode'. A full explanation and the method of doing this is here:
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  • Error Msg: "internet connect" "could not find a pppoe server"

    Hi,
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    Welcome to Apple Discussions:
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    Message was edited by: nerowolfe
    Message was edited by: Theodore

  • Network Connection - could not find a PPPoE server

    This question is different from other similar ones I've read.
      I have a Windows box that I use every day, connected to DSL by ethernet to a D-Link modem/router. I frequently connect/disconnect my MacBook Pro 10.6.8 and, until recently, all was well. It would be online as soon as it booted up. Now, while my Windows machine still gets online fine, MacBook says my ethernet is connected, but I can't get online. My DHCP is fine, but when I click the connect button for PPPoE, I get the message "Network Connection - could not find a PPPoE server". I didn't look but I'm assuming it was using both DHCP and PPPoE when it was working properly.
      Took it to the shop and as soon as they plugged it in, it was online, with both the DHCP and PPPoE working.
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    Hi Grant,
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    My UN and PW were 'admin', and I changed them long ago. Your instructions were identical to the router manual, but she couldn't tell me how to change them back to my chosen names if I followed those instructions. She also said a new router might fix the problem.
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  • Songs cannot be used because original files could not be found.

    I had my laptop stolen with my original iTunes Music libary. The library was backed up on office server. When I copied bqackup to new laptop iTune file, the song list shows but all songs will not play with message:
    "the song "XXX" could not be used because the original file could not be found. Would you like to locate it?"
    Unfortunately, the originals are on stolen laptop? Is there anything I can do!

    happyhannah wrote:
    I right-clicked on the song to 'get info' and found out that the path is 'file://localhost/users/Hannah/desktop/iTunes' etc. I remembered that I had moved the iTunes library to the desktop as not to forget to back it up.
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    Now, I have deleted the iTunes library from the (default) Music folder and have put it on the desktop with the hope that this is now where iTunes will find the original library. However, it's still not working!!! Please help!!! I really cannot lose my whole iTunes library
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    tt2

  • After installing iTunes 10.5 update i get the following message when trying to play any song in my Library "The song could not be used because the original file could not be found. Would you like to locate it?"  how do i fix this??

    I have an iPod Classic and work on Windows 7.
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    "The song could not be used because the original file could not be found.  Would you like to locate it?"
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    Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
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  • When selecting a song to play in iTunes, I get an error message indicating the song could not be used because the original file could not be found.  Would you like to locate it.  I have no idea where to look since the library hold all my files.

    When selecting a song to play from iTunes library, I continually get an error message indicating the original file could not be found.  Then asks, would you like to locate it?  Does anyone know how to fix this?   I'm not even able to play the songs I purchased due to this error message.  Any ideas how to remedy this problem? 
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    It would help to have more background about your iTunes collection such as if you keep it on an external drive, or if you have moved or renamed anything recently.  iTunes is very sensitive to you renaming or moving files or folders involved with your media.  iTunes only keeps a reference to where a media file is located  and then goes to look for it when you try to play it. If you have changed things since it was added to itunes then it's like me sending you to look for a friend in my addressbook but that friend has moved.
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  • I cannot play music from my library on either my external drive or my laptop - keep getting same message "___ song (all of them) could not be used because the original file could not be found. I have tried changing the path in prefernces many times.

    I cannot play music from my libray on either my external drive or my laptop. I keep getting the same message - "___ song (all of them) could not be used because the original file could not be found. Would you like to locate it?" I have changed the path several times under preferences and it still won't recognize any songs from either my laptop hard drive or my external drive. I can't play any music at all.

    I think I've fixed this on my machine.  If you look in the ITunes folder there is a subfolder called Previous iTunes Libraries.  In my case for some reason this contained the one which had always worked and a new one was in the main  folder.  I closed iTunes, deleted the new one, and moved the old one back to the main folder, then opened iTunes.  It then rebuilt the library and it plays correctly.  Hope it works for you.

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