OS 10 has prompted a requestion to uncheck a box next to open in 32 bit..howver the box is already unchecked..itunes no longer works in OS 10 for me! Dang. Any suggestions?

OS 10 has prompted a requestion to uncheck a box next to: open in 32 bit..however the box is already unchecked..itunes no longer works in OS 10 for me! Dang. Any suggestions?

Persistent message to deselect 32 bit option - https://discussions.apple.com/thread/5955627 - old plug-ins

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I can't get the headphone jack on my iPad mini to work. Plug is completely inserted. Any suggestions?

I cannot get the iphone jack on my new iPad mini to work. Sound continues through iPad speakers and nothing comes through headphones. It's plugged in exactly the same as my iPad 3. Any suggestions?

I have the same problem and am using a brand new Apple headset. Researched Apple forums for hints and do see other threads about this. I've tried just about all the suggestions but the only one that seems to work for a short period of time is the cold reset with pwr+home. Problem returns after a short period of time. Not sure if it's software/apps incompatibility or hardware, or a combination of both...
So I chose this forum thread to post and opened a case with Apple Support: Case#43320343
Apple tech support is requesting that I do another restore but this time "restore as another user" meaning that I won't be able to use iCloud restore. Make sense so I will be backing this up locally on my iMac at home later this weekend and will update.
Thank in advance for any constructive input.

TS3367 When I make a call or receive a call, do not see the video and the sound is totally garbled. Wifi is working and so is Internet etc. Any suggestions?

Forgot to mention I was referring to FaceTime app. Using the latest iPad.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ???

Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ??? Then sync them to mine? When I sign her phone into her account I get a message warning that if I sync the dogs on her phone will be replaced by the ones in the library! But as there are no songs there I'm reluctant to continue!!! Please help this non techi guy.!!!!!

Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have recently upgraded my iMac to 10.6.8 and now find that the upload photo to Facebook facility no longer works. I have reset Safari but this has not resolved the issue - any suggestions?

I have recently upgraded my iMac to 10.6.8 and now find that the upload photo to Facebook facility no longer works. I have reset Safari but this has not resolved the issue - any suggestions? I can click on the "upload photos/video" field and it takes me to Finder to select the photo - but on selecting the photo, the Finder screen disappears as normal but from then on nothing happens.

From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Now empty the Safari cache.
Back to the menu bar, click Safari > Preferences then select the Advanced tab.
Select: Show Develop menu in menu bar
Now click Develop from the menu bar. From the drop down menu click Empty Caches.
Quit and relaunch Safari then try Facebook.
If that doesn't help, it may be a Safari extension preventing you from uploading content to Facebook.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred". It was happening before and after the last OS upgrade. I've done a hard reboot with no effect. Any suggestions???

I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred". It was happening before and after the last OS upgrade. I've done a hard reboot with no effect. Any suggestions???

Have either of you had any luck with this issue. It began happening to me today when I was trying to purchase music on iTunes. I have purchased music and games in the past and have had no problem. Any help would be appreciated.

I have a 13.5 month old Ipad2, wifi only that has had problems with wifi com from the beginning. I am learning that this is not unusual for apple. Any suggestions?

I have a 13.5 month old Ipad2, wifi only that has had problems with wifi com from the beginning. I am learning that this is not unusual for apple. Any suggestions?
ronald1094

Try #5.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I rented a Movie and it has been loading for 3 hours now. Internet connection is fine. Have never had a problem with this before. What's really annoying is that the 24 hour time limit is counting down even though we cant watch it. Any suggestion"hours now

I rented a Movie and it has been loading for 3 hours now. Internet connection is fine. Have never had a problem with this before. What's really annoying is that the 24 hour time limit is counting down even though we cant watch it. Any suggestions?

The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Additionally, your 24 hours don't start until you begin to watch the movie, you have 30 days to start watching the movie.

ICloud has stopped working on my PC (Windows Vista). The photos were streaming until November 14 and stream onto my three apple devices. Any suggestions?

iCloud has stopped working on my PC (Windows Vista). The photos were streaming until November 14 and stream onto my three apple devices. Any suggestions?

Try Googling "sync without iTunes".
There are free alternatives and there are not so free alternatives.
Btw, to check if AVG is causing the problem, you should uninstall AVG and not just "turn it off".
Also, can you describe how you go about uninstalling a program? For example, how did you "delete" iTunes?

HT204053 I've recently changed my email address and my apple ID but sometimes I'm still prompted to use my old apple ID and password which I don't use anymore. I can't seem to be able to delete my old Apple Id, any suggestions?

I've recently changed my email address and my apple ID but sometimes I'm still prompted to use my old apple ID and password which I don't use anymore. I can't seem to be able to delete my old Apple Id, any suggestions?

Please follow these steps in order to get it working properly again.
Please change your Apple ID back to your old email address (that you used as Apple ID before) here:http://appleid.apple.com
Then go to all your devices - iPhones, iPads, Mac etc. - ("Settings > iCloud") and delete your iCloud account from this devices (+ turn off Find My iPhone, but I guess it will ask you that anyway)
After that go back to http://appleid.apple.com sign in again, and now change your Apple ID again to your new email address.
Finally, set up your iCloud account on all your devices again.
Now, everything should working properly again.

How do I keep my email password from remaining in Preferences? I want to enter it every time I get my mail. I upgraded to OS M Lion but it won't let me delete it from preferences. It's worked prior to using M. Lion. Any suggestions? Thanks!! Jen

How do I keep my email password from remaining in Preferences? I want to enter it every time I get my mail. I upgraded to OS M Lion but it won't let me delete it from preferences (the password from Account Info). Once you enter the password, it keeps it permanently. i do not want that. It's worked prior to using M. Lion. Any suggestions? Also, The other pressing issue i have is, I DO NOT want ANY mail showing in my inboxes when Mail starts UNTIL i enter that password for each account. Instead of creating different user accounts for the MacBook, it's just easier this way. Or is it? If this is a permanent thing, then I may switch back to Lion. I guess I shoud've waited until the kinks were out before installing (**** Mac-head!)
Thank you all kindly for any suggestions & your time
Regards,
JC

I DO NOT want ANY mail showing in my inboxes when Mail starts UNTIL i enter that password for each account.
That is simply not possible with Mail, and never has been. Anyone who uses your account can see all messages stored in Mail. The only true solution is to not let other people use your account. Let other people use the guest account, or if you share the machine with someone else, set up a separate user account for that person. This will also solve the problem of remembering the password. It will become a non-issue for Mail to remember your password if nobody else has access to your account.

Itunes icon does not appear when attepting to uninstall. Any suggestions?

When i click on iTunes is tells me I need to reinstall. (Error 7). However, itunes icon does not appear when attempting to unistall. Any suggestions?

I'm going to assume you are indeed using Windows Vista as your computer information states, and request this be moved to the Windows forum (it was posted in the iTunes for Mac forum).

I have an iphone 4 and I can't get the blue tooth to work in my 2009 Nissan 370z. Any suggestions?

I have an Iphone 4 and I can't get the bluetooth to work in my 2009 Nissan 370z. Any suggestions? Thank you

Was your airport express purchased recently?
Was it new or used?
Has it been set to extend an existing network?
You can always try resetting the airport express by unplugging it and pressing the little button on the underside with a stretched out paperclip for roughly 30-45 seconds then try plugging it in again.
Once you've reset the airport express, you'll want to walk through the setup process from a Mac or Windows computer using Apple's Airport Setup Utility.
For OS X
http://support.apple.com/downloads/AirPort_Utility_5_4_1
For Windows
http://support.apple.com/kb/DL840

Trying to open Premiere elements 12 for the first time even though I had it loaded for a while. It gives me a message that I need to be connected to the internet (which I am) or that my clock is off (it is correct). Any suggestions?

Trying to open Premiere elements 12 for the first time even though I had it loaded for a while. It gives me a message that I need to be connected to the internet (which I am) or that my clock is off (it is correct). Any suggestions?

First we need to check , whether the LAN settings is set to detect settings Automatically or not.
Follow below steps .
1)Open Control Panel and then click on the option "Network and Internet" .
2)Click on Internet options, click on 'Connections' tab.
3)In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.
4)Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .
5)Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.
Then launch Premiere Elements 12 and try to sign in.
If the settings were already set like that or you face same issue after signing in , let me know

I can not update my installed apps from the App Store Update page. I can individually update from the App Store Purchased page. I tried a soft reset but still unable. Any suggestions?

I can not update my installed apps from the App Store Update page. I can individually update from the App Store Purchased page. I tried a soft reset but still unable. Any suggestions?

You are doing all that you cn do right now other than to update the apps in iTunes on your computer and sync them to the iPad.
There has been a problem with the App Store updates tab for a few days now and we are all waiting for Apple to fix it.
Look at all of the discussions on the iPad forum that are talking about this right now.

OS 10 has prompted a requestion to uncheck a box next to open in 32 bit..howver the box is already unchecked..itunes no longer works in OS 10 for me! Dang. Any suggestions?

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