Trying to open Premiere elements 12 for the first time even though I had it loaded for a while. It gives me a message that I need to be connected to the internet (which I am) or that my clock is off (it is correct). Any suggestions?

First we need to check , whether the LAN settings is set to detect settings Automatically or not.
Follow below steps .
1)Open Control Panel and then click on the option "Network and Internet" .
2)Click on Internet options, click on 'Connections' tab.
3)In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.
4)Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .
5)Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.
Then launch Premiere Elements 12 and try to sign in.
If the settings were already set like that or you face same issue after signing in , let me know

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When you have a query please post the feed URL rather than its contents. For the record, yours is at
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I just bought a new Dell computer & downloaded Premiere elements 12 How do I open it?

ronnie1959
How far are you getting with your install of Premiere Elements 12 on Windows 8.1 64 bit? Any error
messages?
The help call sounds like there are problems. Lots of questions need to be put together with answers.
Besides the above, the typical drill questions in matters such as these include
1. Does the problem exist with or without the antivirus and firewall(s) disabled?
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Thank you.
ATR

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Trying to open Premiere elements 12 for the first time even though I had it loaded for a while. It gives me a message that I need to be connected to the internet (which I am) or that my clock is off (it is correct). Any suggestions?

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