OS X  : startup forever!

The last thing a do when the OS was "fine", was that I tried to played a mp4 movie! The loading ball showed for a long time and Quicktime could not be force quited!
After restarting by pressing the power button, OS X loaded as usual with a loading bar loaded at the startup screen. However, when the bar appeared as fully loaded, it stopped forever! (notes: the mouse cursor is able to move, the screen is not freeze.)
I've tried to boot it in firewire drive mode, mounted by my iBook, and checked it with Disk Utilities. Some errors found but have been repaired successfully. It just doesn't help for the Power Mac G4's OS startup.
So I tried to boot my iBook from the firewire mounted Power Mac G4, it resulted the same.
I lost the restore CD which came from the Power Mac G4, so I couldn't do a hardware test.
Is this the OS problem which can be solved by reinstalling the OS? Or any other things that I can do to find out the problems?

try run fsck
http://docs.info.apple.com/article.html?artnum=106214-en

Similar Messages

  • Startup takes forever...

    I just installed Leopard and transferred my data from Tiger. Just as with Tiger, Leopard is taking 2 min to fully start up. I deleted my PRAM and NDRAM and still nothing. Somebody told me to once again do a erase and install this time not doing the transfer, but at this point I have spent forever getting the computer customized and already added in many more applications. Is there anyway that I can find out if I have something attached to my user profile or something that is making it take so long? Right now it is 40 sec of a black screen, 50 sec of the grey screen with the apple logo, then after I enter in my password for my username another 30 seconds. Please help.

    Sudden Stealth wrote:
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    Hmmm, it seems that one now needs admin privs to run dmesg, I think I ran it before as a normal user.
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    It will start like this:
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    Matching service count = 2
    Matching service count = 2
    Matching service count = 2
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    Also, if it was a hardware issue, what would you think it may be and how would I find out? I am not thinking its the hard drive because it has a delayed response on both the tiger hard drive and leopard hard drive. Could it be the optical drive? It has been making a few sounds randomly every once and awhile.
    Not the optical drive unless you are using it. Those few sounds you hear probably indicate a bad HD.
    Run DU and repair the drive.
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    Anytime - that's what these boards are for.

  • After OS X update,my mac takes forever to startup.

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  • I've got the forever spinning gear on startup.

    I've got the forever spinning gear on startup.  The apple logo eventually turns into the symbol of the circle with a slash through it. I've run disk utility and repair disk finds no problem. I'm not sure what to do next.

    Useful article here on the causes of the Spinning Beach Ball and how to troubleshoot it:
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  • During startup my ipod is taking forever to connect to my wifi network. I have the corrct key and everything. Any help?

    During startup my ipod is taking forever to connect to my wifi network. I have the corrct key and everything. Any help?

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  • Firefox takes forever to open/startup. How can I fix this?

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    See:
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  • MacBook Pro will not startup, cursor spins forever

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    If I bought OS from apple store, can I just reload onto the new disk, plug it into bad machine and then select it with opt/alt key at power on?
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  • Sun Studio 12 - Code parsing taking FOREVER on startup

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    You can add "-m 64" as additional option to the compilers that are used in this project,
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  • Macbookpro retina mid 2013 stalls forever after startup

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  • Imac suddenly hangs on all commands/login/startup, takes forever

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    While I didnt run the command, I investigated the syslog and did see errors on the HD. I took the computer to the local apple store and after they ran diagnostics the HD, it was definitely the problem. Hopefully the replacement hard disk isnt too slow to arrive.

  • Macbook Pro Retina takes forever to startup.

    Hi guys, i recently bought a MBP retina but lately its been taking much longer than it use to when starting up. I remember that when i first got it the computer was only taking a couple of seconds but lately it has been more like several minutes. I was wondering if anyone else has been encountering the same problem and how would i be able to fix it? Also sometimes when i turn off my computer it restarts and says that it has encountered an error, after i turn it back on it gives me the following error report.
    Interval Since Last Panic Report:  3572 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    CA65EC2B-2324-4FA4-AFD7-B86675EAE275
    Tue Aug 28 23:42:47 2012
    panic(cpu 0 caller 0xffffff802cab7b95): Kernel trap at 0xffffff802ca46084, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x00007f8059806e00, CR3: 0x000000005f315039, CR4: 0x00000000001606e0
    RAX: 0xdeadbeefdeadbeef, RBX: 0xffffff7faed24148, RCX: 0xffffff8044212880, RDX: 0x0000000000000000
    RSP: 0xffffff815d6da940, RBP: 0xffffff815d6da940, RSI: 0xffffff7faed24360, RDI: 0xffffff8041509550
    R8:  0xffffff80414ebd90, R9:  0x0000000000000000, R10: 0xffffff8044212880, R11: 0xffffff815d6db9d8
    R12: 0x0000000000000001, R13: 0xffffff80414ebd90, R14: 0xffffff80414ebd90, R15: 0xffffff8044212880
    RFL: 0x0000000000010282, RIP: 0xffffff802ca46084, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x00007f8059806e00, Error code: 0x0000000000000000, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff815d6da5e0 : 0xffffff802ca1d5f6
    0xffffff815d6da650 : 0xffffff802cab7b95
    0xffffff815d6da820 : 0xffffff802cace4ad
    0xffffff815d6da840 : 0xffffff802ca46084
    0xffffff815d6da940 : 0xffffff802cb0f9a6
    0xffffff815d6da950 : 0xffffff7faed23021
    0xffffff815d6da9b0 : 0xffffff7faed2247b
    0xffffff815d6dba30 : 0xffffff802cd40db1
    0xffffff815d6dba90 : 0xffffff802caf5666
    0xffffff815d6dbae0 : 0xffffff802cb09311
    0xffffff815d6dbb90 : 0xffffff802cafbb09
    0xffffff815d6dbc40 : 0xffffff802cafc3e2
    0xffffff815d6dbf50 : 0xffffff802cde17da
    0xffffff815d6dbfb0 : 0xffffff802cacecf3
          Kernel Extensions in backtrace:
             com.avast.AvastFileShield(1.0.1)[A0A1FD97-2C58-7950-37D9-0CD538FAD375]@0xffffff 7faed21000->0xffffff7faed26fff
    BSD process name corresponding to current thread: launchd
    Mac OS version:
    12B19
    Kernel version:
    Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
    Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
    Kernel slide:     0x000000002c800000
    Kernel text base: 0xffffff802ca00000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 3753180782699
    last loaded kext at 210548503019: com.apple.filesystems.smbfs          1.8 (addr 0xffffff7facff4000, size 229376)
    last unloaded kext at 248075775469: com.apple.iokit.IOEthernetAVBController          1.0.2b1 (addr 0xffffff7fadbe5000, size 28672)
    loaded kexts:
    com.avast.PacketForwarder          1.3
    com.avast.AvastFileShield          1.0.1
    com.apple.filesystems.smbfs          1.8
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.0.9f8
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.ApplePlatformEnabler          2.0.5d4
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleHDA          2.3.0f2
    com.apple.driver.AppleMikeyDriver          2.3.0f2
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleSMCLMU          2.0.2d0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.GeForce          8.0.0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f8
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.2.6
    com.apple.driver.AppleIntelHD4000Graphics          8.0.0
    com.apple.driver.AppleIntelFramebufferCapri          8.0.0
    com.apple.driver.AppleMuxControl          3.2.6
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleUSBTCButtons          235.4
    com.apple.driver.AppleUSBTCKeyboard          235.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.2.1
    com.apple.driver.AppleUSBHub          5.1.6
    com.apple.driver.AppleSDXC          1.2.2
    com.apple.driver.AirPort.Brcm4331          601.15.21
    com.apple.driver.AppleAHCIPort          2.4.0
    com.apple.driver.AppleUSBEHCI          5.1.5
    com.apple.driver.AppleUSBXHCI          1.1.0
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.6
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.driver.DspFuncLib          2.3.0f2
    com.apple.iokit.IOAudioFamily          1.8.9fc9
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleHDAController          2.3.0f2
    com.apple.iokit.IOHDAFamily          2.3.0f2
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.nvidia.nvGK100hal          8.0.0
    com.apple.NVDAResman          8.0.0
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f8
    com.apple.iokit.IOSurface          86.0.2
    com.apple.iokit.IOBluetoothFamily          4.0.9f8
    com.apple.driver.AppleSMC          3.1.3d11
    com.apple.driver.AppleGraphicsControl          3.2.6
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.driver.AppleUSBMultitouch          235.7
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBMergeNub          5.1.5
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.0.3
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOAHCIFamily          2.2.0
    com.apple.iokit.IOUSBFamily          5.1.6
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro10,1, BootROM MBP101.00EE.B00, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f32
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.81.21)
    Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM256E, 251 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8
    I am not tech savvy at all so if anyone can help it would really appreciate it if you could maybe walk me through how to fix it.
    thanks for your time!

    Uninstall "Avast" according to the developer's instructions -- not by dragging an application to the Trash or searching for files by name. There should be some kind of uninstaller. Reboot and test.

  • Windows 8.1 Random Slow Startups, "Improper Shutdowns"

    Is this the right subforum? I almost chose frezes/hangs but that's not exactly what it is so...
    Please note that this is a copy/paste from another forum where I sought help. Today is another day from the one referenced in the indented text below. In fact, my system had a clean and safe boot with no speed issues or stalling tonight. The issue is not consistent. Though I was seeking help at another forum, I grew uncomfortable with the steps asked of me (deleting caches and temp files that I'd rather keep and using a third-party defragger; getting standoffish when I requested explanation for why I was being asked to run three or more "cleaner" programs and if defragging was honestly necessary on a mostly-new machine that just got a clean bill of health from HP) and was brushed aside with something of an attitude. Here's the original info on the issue:
    Alright, so, yesterday I noticed that it seemed to take a little longer than usual to start up my laptop (HP Pavilion 17-7042nr with Windows 8.1 64-bit; I've only had it a short amount of time and it was purchased refurbished). I didn't think too much of it, however, since I was starting it at the same time as my seven-year-old Vista machine so by comparison it was still way faster (20+ seconds vs. the old one's 2 minutes). After that, didn't think anything of it...
    Today, however, I started it up on its own and it took far too long compared to how it used to behave. I've noticed this a few times in the past, but always figured Windows was adjusting itself after I'd installed stuff etc. But since there was no need for it to do that this time, I got suspicious and started looking in the event viewer. To my shock, it claimed that the last shutdown was improper and that's why it took forever; it was actually rebooting.
    Trouble is, as far as I knew, no it most certainly did not shut down improperly. I turned it off using the power button, which is set from the power plan to perform a shut down. It did the normal thing: processed the shut down, turned off the screen, and shortly after turned off all system lights except of course the one to indicate that it was plugged in. All seemed well, and was not slower than usual or anything of that sort. So I have no clue why or how it's shutting down improperly.
    But not only that, I tracked it back and several times, as far back as the 19th of February (as well as a couple of times while it was in HP's custody for unrelated maintenance; they apparently did not notice it, either, as it was given a clean bill of health before return) this has been occurring. I've transferred a ton of files, settings, programs, etc. since then so I really didn't want to do a Restore. I did, however, consider it... only to discover that my previous Restore Points before the system was returned by HP have been destroyed. So no chance of going back before the 19th, even if I wanted to (I don't, frankly).
    I have no clue what's going on, but here's the events from the first ever time it happened:
    the logoff/power down is listed as:
    Information    2/19/2015 5:09:11 AM    Kernel-Power    109    (103)
               --  "The kernel power manager has initiated a shutdown transition."
    Information    2/19/2015 5:09:37 AM    Winlogon    7002    (1102)
              -- "User Logoff Notification for Customer Experience Improvement Program"
    after that the next relevant things which involve the boot up:
    Information    2/19/2015 4:42:36 PM    Kernel-Boot    20    None
              -- "The last shutdown's sucess status was true. The last boot's success status was true."
    Error    2/19/2015 4:42:36 PM    Kernel-Boot    29    None
             -- "Windows failed fast startup with error status 0xC00000D4"
    Critical    2/19/2015 4:42:45 PM    Kernel-Power    41    (63)
               --"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
    Error    2/19/2015 4:43:14 PM    EventLog    6008    None
             -- "The previous system shutdown at 4:59:42 AM on 2/19/2015 was unexpected."
    Information    2/19/2015 4:43:21 PM    Service Control Manager    7026    None
              --"The following boot-start or system-start driver(s) did not load: dam"
    Those were from the 19 of February, the first time it seems to have happened. The most recent (today) incident is very similar, but not entirely identical.
    The shutdown was:
    Information    3/17/2015 5:12:16 AM    Kernel-Power    109    (103)
             -- "The kernel power manager has initiated a shutdown transition."
    Upon boot the seemingly relevant bits are:
    Information    3/17/2015 4:47:55 PM    Kernel-Boot    20    None
            --"THe last shutdown's success status was true. The last boot's success status was true."
    Error    3/17/2015 4:47:55 PM    Kernel-Boot    29    None
              --"Windows failed fast startup with error status 0xC00000D4."
    Information    3/17/2015 4:47:55 PM    Kernel-General    12    None
                --"The operating system started at system time 2015-03-17T21:47:45.491075600Z." (( What even is up with that time??? ))
    Critical    3/17/2015 4:48:01 PM    Kernel-Power    41    (63)
               --"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
    Error    3/17/2015 4:48:24 PM    EventLog    6008    None
              --"THe previous system shutdown at 5:12:03 AM on 3/17/2015 was unexpected."
    I tried googling, to no avail, other than a suggestion that it might be caused by some sort of system file issue. So I ran "sfc /scannow" in an admin-level command prompt and when it was finished it said: "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios."
    I tracked down the log file and it's rather huge but toward the end I found that "Amd64\CNBJ2530.DPB" was corrupted. Naturally, I investigated... But according to the thread I found it's some kind of printer-related thing, and I've never even connected a printer to this system, much less a Canon brand one as the info I found suggested. In fact, the thread I linked claims that it shouldn't cause any huge issues, so... Probably not the cause of my shutdown issues, which are more pressing. Thus, I can't find anything to indicate what's causing this problem.
    The only thing I can think of that I had done around the 19th was I was trying to get rid of Beats Audio crap on my laptop. (Don't even get me started on that hot mess!) So I'd been swapping between the Windows default audio drivers and versions of the Realtek High Definition Audio from both HP and Realtek. But I never had a corrupt install and I don't recall installing one over the other without uninstalling first, so I don't know if that's an issue. Somehow, I doubt it, especially since this issue isn't consistent. Then again, I don't consistently use the audio on my computer so who knows. (UPDATE: Used audio extensively, but it managed a clean shutdown after.)
    After all lights are off and the system is shut down, unless I've been using it on battery and it needs a charge, I unplug it to conserve energy. I only ever do this if the battery has a full charge, so I don't think that should be an issue even though hybrid shutdown/fast boot is some kind of hibernation-shutdown combination. I'd prefer to keep fast start/hybrid boot enabled because, well, it's convenient... and I'm extremely hesitant to tamper with the UEFI settings etc. But, of course, if that's the only fix then I'd prefer it to possible hard drive damage caused by the supposed/apparent improper shut down.
    Also of note: nothing is overclocked or running outside specifications, as far as I know. My system stats are:
    Windows 8.1 64-bit
    AMD A10-5745M APU
    AMD Radeon HD 8610G
    UEFI BIOS Mode
    Secure Boot Enabled
    Any help would be greatly appreciated!
    Now, for extra details. Things that were done during the process included looking for unnecessary startup items (not the real issue to be honest; when it doesn't forcibly reboot due to "improper shutdown" the startup is extremely speedy) and looking at some logs. In particular, here's the speccy log created for my system: http://speccy.piriform.com/results/vIEkYCelmSRyJjuJyye2jgD
    I also had to run several "cleaner" tools, which included installing CCleaner, though I chose some files I wished to keep / thought may be important to not just delete willy-nilly. I don't like to randomly delete things that could come back and bite me in the rear, after all. And I'm honestly confused how any of that would related to Windows having inconsistent and seemingly random "improper shutdown" issues which cause it to reboot instead of using fast boot. (I'm not saying it's impossible, I'm saying that I don't logically see how it'd make a difference and when I attempted to ask I was brushed aside.)
    Like I said, by all appearances it seems to shut down properly. It has also never crashed on me. Nor has it ever blue screened or randomly rebooted.  This is very much a silent, behind-the-scenes issue.

    Hi @Alley_Kitten , 
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion 17 f042nr Notebook and issues with performance issues or improper shutdowns. 
    I checked the specs of your system and with what you have posted here you have the incorrect Amd driver installed.  Your's as per your product page is a AMD Radeon HD 8610G . I would go to the device manager and remove all graphic driver, check the box for the driver as well.
    Here is a document on recovery options that are available. I do use the refresh your pc method with Windows 8. Please read all the documentation before starting the operation.
    Hope this helps you out.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Toshiba Satellite A505-S6973 Windows Vista OS won's startup

    I have a Toshiba Satellite A505-S6973 with Windows Vista OS.
    Recently, the OS would not start up, it will stay at the "miscrososft corporation" logo page forever.
    I tried F8 to start as Safe Mode, the safe mode started but will load some files, and stay on that page forever.
    I tried launch the System Repair, the report is as following:
    Problem Signature:
    Event name: Startup Repair V2
    Problem Signature 01: Auto failure
    Problem Signature 02: 6.0.6001.18000.6.0.6001.18000
    Problem Signature 03: 6
    Problem Signature 04: 851981
    Problem Signature 05: Corrupt Registry
    Problem Signature 06: Corrupt Registry
    Problem Signature 07: 1016
    Problem Signature 08: 3
    Problem Signature 09: Rollback Registry
    Problem Signature 10: 0
    Problem Signature 11: 6.0.6001.2.1.0.256.1
    Problem Signature 12: 1033
    I tried to use System Restore, but it tells that it did not find a restore time that is good.
    The main concern right now for me is to get my personal data and files from the computer. I still have other computer to use, so I am not so worried about start up the computer. I want to find out a way to first back up my personal data and files from the computer to an external devices, then try to fix the computer. Thank you.

    Satellite A505-S6973 
    The main concern right now for me is to get my personal data and files from the computer.
    Yes, that's exactly what you should do first. Later we'll try to resurrect Windows. This is my favorite way nowadays.
     1. Prepare a thumb drive formatted in FAT32. It doesn't need to be large. This stuff only occupies 130 MB on mine.
    2. Download UNetbootin to create the thumb drive.
    3. Download a Puppy Linux .iso file for the operating system.
    4. Run Unetbootin-windows-xxx.exe and point it to the Lupu-xxx.iso file to create a bootable drive.
    5. When you power on your computer, hold down the F12 key. That should give you the opportunity to choose the boot drive.
    6. For some tips, scroll down to the following sections at this web page.
       Mounting drives and partitions in Puppy Linux
       Copying your files to external hard disk or USB flash drive
    -Jerry

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