Our company recently has changed our DNS settings to our network which has resulted in many of our iPhone users not being able to access Outlook mail on their phones. Any ideas out there?

Our company has recently changed our DNS settings for our network mail server, and upgraded our SBS to 2010 Microsoft Exchange. Since that change, most of our iPhone users have not been able to acquire e-mail from our mail server. We have three exceptions are 3GS and 4 phones. Any ideas???

Speak to your exchange & DNS administrators at your company.
It is likely a configuration issue on the server/network side. Event/IIS logs are key on your SBS.

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I restored my ipod touch however the apps will not sync. I tried to re-download but I changed my apple id as my old id is no longer a valid email address. Any ideas out there please

I restored my ipod touch however the apps will not sync. I tried to re-download but I changed my apple id as my old id is no longer a valid email address. Any ideas out there please?

It might be logical to someone, but not to me. I agree it's a pain.
How did you change your Apple ID? Creating a new one is not what you want to do, but if you changed the ID associated with your purchases then that might have worked. You would need to sign in with the Apple ID on both your iPod Touch as well as in iTunes. I'm not sure how you changed it but clearly they need to match.
If it's just your password that is not getting recognized reset it here: http://iforgot.apple.com/
It will send an email confirmation to the email address associated with that Apple ID. The email address you elect to use might not look anything like your Apple ID. If you don't appear to get an email check your spam filter.

I am about to go get my 4th iphone 4s since November! Up in the left coener where it shows your signal strength, it goes into searching mode and stays there. Kills my battery. This one has lasted the longest-I got it December 23. Any ideas out there?

I am about to go get my 4th iphone 4s since November! Up in the left corner where it shows your signal strength, it goes into searching mode and stays there. Kills my battery. While in searching, no calls can be made/recieved, no internet, etc. This one has lasted the longest-I got it December 23. Any ideas out there?

Both. The first two, I did use my itunes. The guy at the apple store said that could be the problem. The last time they gave me a new phone and SIM card, and the tech said it wouldnt be the itunes. Just to be safe, I never connected this phone to the itunes until last night-after it started searching- to save everything since I'm sure they will be replacing the phone today. But hey, thanks for the suggestions. I'm about at my wits end with Apple!! Especially since i added a third line to my account just so I could get an iphone back.

I am unable to sync my old Itunes library to the IMac I purchased last month, I tunes wants to erase the old library except for the ITunes I have purchased. Any ideas out there?

I am unable to sync my old Itunes library to the IMac I purchased last month, I tunes wants to erase the old library except for the ITunes I have purchased. Any ideas out there?

- You can only syncewith one iTunes library. It sounds like you change libraries such as changing the computer.
- As you may know you can transfer iTunes' pruchases to a new computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- This previous discussion provide info on how to move other music from an iPod to a computer:
Best iPod to PC
- You can also manage music with different computers by:
Using iPhone, iPad, or iPod with multiple computers
- If you need more help please provide more information.

I've been using iMovie for a while now to make movies out of mostly travel photos and video clips. I try to vary the time for the photos from 1-4 sec. Any ideas out there?

I've been using iMovie for a while now to make movies out of mostly travel photos and video clips. I try to vary the time for the photos from 1-4 sec., although most of them are 1-2 seconds so as to keep it short. A friend of mine who saw my most recent product said that this is too short. Any ideas out there?

I apologize for my confusion on your question. I find that depending on the principal of each photo and my target audience to determine the time frame for each photo. It seems most people get impatient with viewing one photo for more than 1-2 seconds if the photo is not complex.
If there are several things that interests the viewers in any one image, they want to look at it a second or two longer. If the movie of images is a training aid, the images may need to be more than 3 seconds. For intro's, or a trailer for a training movie, no longer than 1-2 seconds.
That was a long answer to say, generally speaking, I find 3 seconds to be an average time length.

YouTube films are only playing audio, no pictures any ideas out there. Mike D

YouTube films are only playing audio, no pictures. Any ideas out there I have already cleared out my Safari history as suggested in another post, this solved the issue for a day but back to square one now.

I am having the same problem. Last night during a long call using headphones, suddenly I could not be heard, but I could hear the person I was talking to. I did not try the speaker. This morning with out the headphone twice I placed a call and heard no ringing, but the call did connect as I was told they got the call, but no one was there. I just reset the phone and will see what happens. I was thinking of going to the Apple store were I got the phone, but if they are going to ship it off rather than exchnage it, that is a no go for me at this point.
Howard

Can I migrate from mavericks to mavericks server. Have tried using a hard drive but the but the sever does not find the migration backup when it's searches. Any help out there?

Can I migrate from mavericks to mavericks server. Have tried using a hard drive but the but the sever does not find the migration backup when it's searches. Any help out there?

Is the HDD in the 2009 15" MBP dead? (The original source of your data) If not, you might want ot take it out and put it in an enclosure.
You might try spotlight on know files to see if that gives you any clues where your data is located.
You might down load from the Internet OmniDiskSweeper (free) and open it. It should show you all of the files you have on your MBP and enable to locate them.
Ciao.

I am being asked to upgrade to iCloud Drive but indications are that I will not be able to access up to date details on any of my documents on my Mac without going into iCloud first. Have I got this interpretation right or can I save changes to acce

I am being asked to upgrade to iCloud Drive but indications are that I will not be able to access up to date details on any of my documents on my Mac without going into iCloud first. Have I got this interpretation right or can I save changes to access the new versions on my iMac?

That is Apple's statement:
Using iWork with iCloud Drive - Apple Support
Options for iWork customers
You can upgrade to iCloud Drive today if you want to keep your documents up to date in iOS 8 and OS X Yosemite, and you want to use the iWork web apps on iCloud.com and the Share via iCloud feature.
You can upgrade to iCloud Drive later if you want to keep your documents up to date with your apps on iOS 7 or earlier and OS X Mavericks or earlier.
Upgrade to iCloud Drive today
To access the most recent versions of your documents from a Mac with OS X Mavericks or earlier, you’ll need to go to iCloud.com and access Pages, Numbers, and Keynote from there. On a PC, you can install iCloud for Windows and set up iCloud Drive.
If you upgrade to iCloud Drive now:
Your documents will keep up to date across devices with iOS 8, Macs with OS X Yosemite, PCs with iCloud for Windows, and iCloud.com.
Your documents will no longer keep up to date on devices with iOS 7 and Macs with OS X Mavericks or earlier.
You’ll be able to use the iWork web apps on iCloud.com.
You’ll be able to use the Share via iCloud feature with iOS 8, OS X Yosemite, and iCloud.com.
Documents you previously shared via iCloud will be accessible to collaborators.
Upgrade to iCloud Drive later
Note that until you upgrade your iCloud account to iCloud Drive, you won’t be able to use the iWork web apps on iCloud.com or the Share via iCloud feature. If you don’t upgrade to iCloud Drive at this time:
Your documents will keep up to date across devices with iOS 8 and across devices with iOS 7 and Macs with OS X Mavericks or earlier.
You won’t be able to use the iWork web apps on iCloud.com.
You won’t be able to use the Share via iCloud feature.
Documents you previously shared via iCloud won’t be accessible to collaborators until you upgrade to iCloud Drive.

I have a question. For the past week I have not been able to access my iTunes app it always kicks me out. I've turned it off and on and still nothing. I was wondering how can I get it to work or what should I do. Thank you

I have a question. For the past week I have not been able to access my iTunes app it always kicks me out. I've turned it off and on and still nothing. I was wondering how can I get it to work or what should I do. Thank you

You need a computer with iTunes and an internet connection
Try:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Mountain lion has killed my mac book pro. After downloading and trying to install, I am stuck in a loop of "not enough room to install on this disk" and not being able to access the old disk's data to open up space.

Mountain lion has killed my mac book pro. After downloading and trying to install, I am stuck in a loop of "not enough room to install on this disk" and not being able to access the old disk's data to open up space.

Nope. It just opened the installer and stayed in the same loop.
It tells me to choose a startup disk but the only option is the HD which it will not use because it says it cannot gather enough information.
Eveything was working fine until the mountain lion failed install.

Since downloading Iphoto 11, we now cannot import photos from our Panasonic Lumix DMC TZ-15 camera. Any ideas out there as to why this is occuring. I can still import them onto my laptop which is running Iphoto9

Since downloading Iphoto 11 onto our desktop computer we now cannot import the photos from our Panasonic Lumix DMC-TZ15 into Iphoto. However I can import them from the camera onto my Macbook which is still running Iphoto 9.
When I connect the camera and IPhoto loads, the spinning wheel just keeps on spinning and nothing happens, I have to Force Quit Iphoto to get out of the program. Totally frustrated, it would seem that it is an Iphoto 11 software problem. Any suggestions out there?
Regards
Phil

Terence,
not sure what happens here right now, I didn't mean to be offensive. So please let's stay calm. There are some issues with Panasonics described in these threads, and they do sound similar to the issue I'm facing (somewhat hard to say, as a) these people do not use exactly the same camera as I do and b) the descriptions of their problems are not very detailed). I would retract the term "a LOT of issues". Sorry.
Back in September I described my issue here
https://discussions.apple.com/thread/3308591?start=0&tstart=0
but then the discussion there stopped. Since we were still able to import images manually into iPhoto (and took care of leaving out already imported pictures ourselves), we could live with this as a workaround.
Since everything worked well recently on my machine with the latest iPhoto version, I decided to upgrade iPhoto on my wife's Mac (where the import problems occured) from '09 to latest '11 (9.2.1). However, after that iPhoto still could not import from the Panasonic's SD card (rotating ball when inserting the card reader, and rotating ball after starting up iPhoto afterwards even w/o card reader plugged in, until the next reboot). So I re-built iPhoto's database (32000 images - 12 hours). Didn't help either. It worked however with a Casio Z-1000's SD card. Thus I re-formatted the Panasonic card yesterday and it seems to work since then.
My point is that I consider it weird that a SD card works with one Mac and doesn't work with another, although both use the same version of OS X and iPhoto. And, I'm somewhat doubtfull that re-formatting the card will solve this issue permanently. I believe that I tried to re-format the card already back in September, when I dealt with the issue for the first time, but I have no prove of that.
I will keep an eye on it and will report here if the problem comes up again.
Thank you for your help.
Best wishes,
Thomas.

HT201210 i have an iphone 4s and there is a prompt that shows the itunes icon and a connection cable under it, i cant remove it.....connected to itunes and itunes said we are not connected to internet but i am....any help out there

I have an iphone 4s and there is a prompt that shows the itunes icon and a connection cable i plugged it in and itunes is saying im not connected to the internet but i am....any help out there???

If you are getting a message that iTunes is not connected to the Internet, try looking at this article: http://support.apple.com/kb/TS1490

When in I tunes the Genuis recomendations has not refreshed since I intalled the newest version. Only show 5 covers and only 2 song tiitles. Never gives me new choices which I do use for finding new music. Any ideas out there?

When in Itunes the Genuis recomentations do not refresh at all ever since i installed the new version of Itunes. The same two songs and the same 5 cd cover have been there and do not change like the did before. I do like using it for new music that I may not have heard before. Any clues? Thanks.

I agree... I am trying not to whine... but be helpful to others if they experience the same while get input before I make the decision to return (which I am leaning towards)… It’s still a great phone – but I expected something different. I also have been coming the internet and forums to see what other people think as well to make sure I am not being oversensitive about it. $300 for a 16gb is not buyers remorse kicking in… it’s just I am not sure if I see much of a difference from my perfectly good (8month old) iPhone 1st generation…
But yes… if all iPhone 3G were problematic it would be in the news… so I err on the side that I may be a unique situation or simply did not make a well informed decision when going to 3G.
Still… the idea of turning 3G off to get a full day of use out of an iPhone… even moderate use that most of us would expect w/o charging midway or multiple times is a bit much to swallow.
I don’t want to bash and just looking for peoples reaction. I still really like Apple and the iPhone in general.

Keyboard - my return key is behaving weird, it's become a '0' key. Any ideas out there to get it back to normal?

Everytime I hit return, my MBP is adding a 0. If I use shift, it adds a bracket ). No idea why this has happened, but it's **** annoying. Any ideas for a fix?

This article will help (about 1/2 way down).
http://support.apple.com/kb/HT1212
Barry

I've got LR 5.7 running, but it seemingly has switched libraries and none of the images show although filenames and editing marks still correspond to the blanks where the photos should be. Any ideas out there?

I think this is really a job for tech support, but I can't seem to find the "pros" who chat all day. I've been using LR for years, but I don't like the $9.99 monthly rental and seemingly non-existent personal support.

If you think it has switched libraries (not sure why you think that), try File->Open Recent
My thought is that your monitor has a corrupted profile, see How do I change my monitor profile to check whether it’s corrupted? - The Lightroom Queen

Our company recently has changed our DNS settings to our network which has resulted in many of our iPhone users not being able to access Outlook mail on their phones. Any ideas out there?

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