Outage 6/23/15 at 6:15Pm through 6/26/15 11:20 hrs. approx. 65 hrs no TV/Internet

On 6/23/2015@ 6:15pm we lost comcast TV and Internet.I This service did not reactivate until 6/26/2015 @ 11:40AM.This period is approximately 65 hours which we paid for but did not recieve.I calulate that comcast owes me $46.15 cents credit for denial of service. I have seen nothing in local papers or internet about this outage and what comcast intends to do. What has been the experience of others? 65 hours lost in Voorhees

They don't usually issue credit unless customers request it. Contact one of their Billing reps at the phone number on your bill or 1-800-Comcast, or chat with them using one of the "Account and Bill" options at https://www.comcastsupport.com/chatentry/.

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Use the right tool for the right task.
Just because you own a hammer does not mean that the solution to every problem includes a nail.
¯\_(ツ)_/¯

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Just a friendly reminder, this is a forum where users help other users.
It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via email or live chat at:
http://www.verizon.com/contactus
Choose “Live Chat.”
If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.
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Outage 6/23/15 at 6:15Pm through 6/26/15 11:20 hrs. approx. 65 hrs no TV/Internet

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