Outage in South Denver?

Anyone else experiencing an outage in South Denver?

Yes we have lost connectivity to outside world..... cell phones and home phone connect...
Can dial but nothing happens immediately, if you wait for 1 minute, then a real slow busy tone comes on....
What's up ??

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What is going on in South Jersey with calls? I can't hear people and they can't hear me! Is there an outage????

Since Saturday my service is getting worse. I can't hear people and now some of the people can't hear me! What is the issue in South Jersey and when will it be resolved???

tunapoboy,
Hearing that you are also having issues with calls in your area is concerning and we do want to get to the bottom of this for you right away. What kind of phone do you have? Did you notice this started to happen after a certain time or after an update of any kind? Please share some additional details so that we may assist you.
CandiceH_VZW
Follow us on Twitter @VZWSupport

South Jersey Outage & Lines Down

I live in an area that was hit by the storm on 6/23 which left us without power. We are still without power. The issue is one of the trees that came down in my yard yanked the cable wire from the telephone pole going into my house so when power is restored and cable is up again, I will have nothing. I have tried reporting this 3 times now by calling customer service. The first two times it appears due to the operators having such heavy accents, they didn't understand and thought I was just calling about the known outage. The third time, today, Mary advised she would put in a ticket for a technician to review the damage so the line can be repaired. She gave me a ticket number, but I can't find anywhere to check the status and I would like to know if she actually did understand what I needed. How can I find this information? If power is restored and it still takes another week for someone to come out and reattach the line, I do not expect to be paying for the service during that time because of the outsourced customer service.

cashbethann,
I am so sorry for the delay! I have reviewed your account and see that a technician is scheduled for you. After the technician resolves the issues and your services are back up and running, reach back out to us and we will apply the credit for the services that you were unable to receive.

Connectivity issue/outage-south jersey

bad storm came through last night in the moorestown area and i've lost connectivity. the internet light isn't lit on the modem, even after reset. has anyone else around this area had the same problem. i am trying to find anything on the verizon website that states an outage but can't find anything.

Sorry about your service interuption. If you are still experiencing problems, please send me a private message so we can run some diagnostics.
Anthony_VZ
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Outage south of Boston, MA

Voice, Data and SMS seemed to just give up from about 12:10pm to 12:45pm. For no reason.
No bars, failed SMS delivery. Calls from landline either get fast busy or go directly to voicemail.
What gives?

Hi Xppppp,
We apologize for the delay with our response. I hope that this issue repeated itself but if you are still experiencing issues with your device we will have to complete further troubleshooting. Have you tried powering off the phone and removing the battery. (only complete this step if your phone has a removable battery)
Please get in contact with us again if the battery pull did not resolve your issues. Please also let us know what type of device you have to further assistance.
Thank you,
NidiaA_VZW
Please follow us on Twitter @vzwsupport

Exchange outage in the South Wales area

Affected areas: Llantrisant, Newton Llantwit, Pontypridd, Pentyrch and Ynysybwl.
We're aware of an issue with Broadband, Fibre and Talk services for some customers in the Llantrisant, Newton Llantwit, Pontypridd, Pentyrch and Ynysybwl area. We're working hard to resolve this and apologise for any inconvenience caused.
For the latest updates please see servicestatus.sky.com
Thanks

For some reason i'm not seeing that update. This is all i can see when i follow that link: Broadband and phoneIssuesSee less detailsSky Broadband and Talk problems in LLANTRISANT You might not be able to get online or make and receive phone calls due to a problem in your local area. We now know the problem has been caused by broken fibre cables between Weston Super-mare and Cardiff. As the affected cables run underwater, investigations in to repair work is going to carry on throughout the day. We'll provide an update on our progress this soon. We're sorry for the continued inconvenience caused. last updated 13:15Date reported: 8th July, 04:26Sky FIbre Broadband problems in LLANTRISANT, PONTYPRIDD, NEWTWN LLANTWI, PENTYRCH, YNYSYBWL You might not be able to get online at the moment due to a problem in your local area. We now know the problem has been caused by broken fibre cables between Weston Super-mare and Cardiff. As the affected cables run underwater, investigations in to repair work is going to carry on throughout the day. We'll provide an update on our progress this soon. We're sorry for the continued inconvenience caused. last updated 13:14Date reported: 8th July, 08:42

Exchange outage in the South Wales area - Update please?

Last update was 1:15PM unless i'm looking in the wrong place. Please provide us (probably many users) with an estimated time for the completion of this work ?

For some reason i'm not seeing that update. This is all i can see when i follow that link: Broadband and phoneIssuesSee less detailsSky Broadband and Talk problems in LLANTRISANT You might not be able to get online or make and receive phone calls due to a problem in your local area. We now know the problem has been caused by broken fibre cables between Weston Super-mare and Cardiff. As the affected cables run underwater, investigations in to repair work is going to carry on throughout the day. We'll provide an update on our progress this soon. We're sorry for the continued inconvenience caused. last updated 13:15Date reported: 8th July, 04:26Sky FIbre Broadband problems in LLANTRISANT, PONTYPRIDD, NEWTWN LLANTWI, PENTYRCH, YNYSYBWL You might not be able to get online at the moment due to a problem in your local area. We now know the problem has been caused by broken fibre cables between Weston Super-mare and Cardiff. As the affected cables run underwater, investigations in to repair work is going to carry on throughout the day. We'll provide an update on our progress this soon. We're sorry for the continued inconvenience caused. last updated 13:14Date reported: 8th July, 08:42

Brief random network outages

Hi
We have a networking issue that I hope someone may be able to help me with.
We run a Windows domain - single domain, single subnet. Three domain controllers: Windows 2012 R2 Standard, Windows 2008 Standard (32bit) and Windows Server 2003 Standard. The Win 2008 DC holds all the FSMO roles. DNS is setup on the 2008 and 2012 DC's
with the 2008 DC having a secondary DNS server installation. DHCP is setup on the 2008 DC. The 2003 server only functions as a DC - no roles apart from that are installed and it will be demoted very soon.
Two member servers: Windows Storage Server 2008 (64bit) and Windows 2012 Standard. The Storage server hosts 99% of our data with the other 1% being on the 2008 DC. Two email server software installations (not Exchange) - one on the storage server and one
on the 2012 R2 member server. NPS Routing and Remote Access is configured on the 2012 member server to handle VPN connections.
35 client PC's: 34 run Windows 7 and one runs Vista.
We have two Draytek routers on the network - one acts as the gateway to the Internet and the other provides wireless coverage. There are two networked printers - a Ricoh MFD 'workgroup' printer and a small mono Brother.
Network shares are accessed via DFS. The Servers, the Ricoh printer and routers have static IP's, most of the clients and the Brother printer use DHCP.
All cables terminate at one of two patch panels which then feed to one or more switches. Small desktop switches are used to expand the network where needed. The network is divided into two segments, hence two patch panels, but both run under the same 192.168.0.xxx/255.255.255.0
subnet.
Before we upgraded all our computers to Windows 7 the network was fine. The present network was built using CAT5 cabling in 2004 (we'd used BNC before that). We rarely had any network issues and when we did it would affect all clients. When
I first introduced Windows 7 it was on three PC's and one or more of them would randomly have problems accessing the network and Internet.
When I upgraded all our machines to Windows 7 we are seeing one or more machines experiencing network problems most days.
What happens is the (any) computer will suddenly stop - Applications accessing files across the network e.g. email and Access will hang and report as (not responding) and the 'busy' cursor appears. Try and save an office document and the busy cursor appears
and the application hangs. The Start menu is not accessible - for example I always have my Taskbar hidden and when this happens on my machine moving the mouse to the bottom of the screen does nothing, the Taskbar stays hidden. Sometimes, the Taskbar may
appear, but nothing happens when the Start button is clicked. When trying to access shared folders via Computer the green bar slowly moves through the Address Bar and after a while it reports the share is not accessible. The affected computers are also unable
to open any web pages.
The hang will last for anything from 20 secs to a minute or more after which the computer will continue operating normally. On very rare ocassions the the computer will not recover after 10mins or more and I have to force a shutdown but I assume this is
not directly related to the issues I am seeing.
The short outages are completely random and leave no trace of a problem in the System or Application Logs. When a machine does not recover (which is very rare) the System Log reports that a DNS server could not be reached.
This will happen on a single PC and others will be fine. But, it may affect several PC's over the course of a day.
When the outage happens I can Winkey+R, open cmd.exe and successfully ping the DNS servers by IP and name.
All the systems are up to date. I ensure that Windows Updates are installed on the Servers when they are released and the clients are updated the next day via WSUS.
I am pretty sure that this is also affecting Active Directory. I am seeing transient errors on the Domain Controllers where, for example, a Global Catalog can not be contacted. Both DC's are GC's and when I run nltest to test the connection to a GC within
30 minutes of the error being reported the test passes. I assume the servers are also experiencing these random outages.
The problem I have is that because they are random and because, on the clients at least, no errors are logged I cannot reproduce the problem and have no idea what may be causing the issue.
The problem is not a general network issue as it randomly affects one client at a time - if was a general network problem I would expect all the clients to lose connectivity.
Has anyone else seen a similar issue and know what the cause was, please?
Thanks

how old is the server?
How old is your network switches?
Any computer or server with NIC or network switches going south, may cause the intermittent issue.
They may flood the network with packets thus hang the system.
Every second counts..make use of it. Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
IT Stuff Quick Bytes

Service outages and slow speeds

Why have I been having service outages and slow speeds for the last several weeks. I am in south central PA. (Somerset County)
Why do I have to pay Verizon for service that I do not get?

#1 Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
#2 Can you provide the Transceiver Statistics from your modem?
If you don't know how to get that info:
a) What is the brand and model of your modem?
b) If you have a RJ-45 WAN port router connected to the modem: What is the brand and model of that RJ-45 WAN port router?
#3 Even If you know how to get the Transceiver Statistics from your modem and you have a RJ-45 WAN port router connected to the modem: What is the brand and model of that RJ-45 WAN port router?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Deployment hangs - South Central US datacenter

My cloud service has been running for almost a year now. I successfully deployed an update last night. I tried to deploy again today (minor changes) and have been unsuccessful over 5 times now. It just hangs on "starting virtual machine."
My cloud service is hosted at South Central US. According to http://azure.microsoft.com/en-us/status/, a "subset" of users are having problems which I believe includes me. My question is, can we get an update on how long of an outage
we're looking at? My production site is down. Should I be working on moving my cloud service, storage accounts, and sql azure database to another location?

Hi dlee,
Thank you for all the details shared by you on the services which are being hosted. In the South Central US, we are currently experiencing intermittent network issues, and due to this the services might be hung. I have engaged network team and the
team of experts to get this issue resolved and get the services resume now.
I will keep you posted on the progress on this issue. Thank you for your patience. Sincere apologies from us regarding this issue.
Regards,
Lakshmeesha

Austin 3G outage? Anyone else getting "NO SERVICE"?

Austin 3G outage? Anyone else getting "NO SERVICE"?
Been happing for almost a week now, have to switch manually to edge for my Phone to work.
Anyone else having this type of issue?
Mine is in the South Austin area 78744
Thanks

I've had the same problem -- I've been on Edge on my iPhone 3G and my wife's 3GS for several days.
I travelled to Fort Worth over the weekend and 3G coverage there was fine.
I've sent two reports to AT&T but I'm getting ready to call them and ask about it when I have time.
Today, in Round Rock, I have coverage.
But it also seems that after a while the phone will turn off 3G, so you do have to check and make sure it's turned on before assuming it's not there.
Message was edited by: dwdyer

Intermittent outage in Hermosa Beach

Has anyone else been getting intermittent outage in the South Bay? Every 10 minutes, I loose my connection. It comes back in less then 30 seconds usually but the frequency is increasing

Sorry to hear about the connectivity problems. If you are still experiencing this problem, please send me a private message so we can look into it.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

I have a Macbook Air purchased in 2011 in the US. I am traveling in South Africa and am unsure if I need a step down voltage converter before I plug my laptop into the wall to charge it (using an outlet adapter). Am I ok to just plug in?

So standard electrical output from wall outlets in the US is 110V - 120V, and standard output from wall outlets in South Africa is 220V - 240V. In SA I know I can plug in an iPhone using the iPhone charging cable and it will automatically step down the voltage, thus preventing my phone from overheating. I cannot plug in a hairdryer or flat iron without step down voltage converter in SA. Can I use the charger that came with my US 2011 Macbook Air and plug into a wall outlet in South Africa or do I need to purchase a step down voltage converter in order to charge my laptop while in SA?

You only need a plug adaptor as long as the voltage is between 100 and 240 volts.
(123957)

I was unable to work on the South West Airline, error message such as : no outbound airport was found... When I swiched to Internet Explorer, I was able to work on this South West Airline website. Please help. Thanks

With Firefox as browser, when working on the South West Airline website, when I clicked on the airport code or on their calendar, nothing happened such as showing airport location or the calendar to work on. with Internet Explorer, no such problem.
Thanks

One work around is to disable CSS on southwest.com:
Toolbar -> View -> Page Style -> No Style
The page will convert into a plain linear page that looks like it was from 1994. Scroll down to where it says Round Trip and One Way and select your airport there. Press enter in one the text boxes. After the first page, you should be able to go back to the normal presentation of the website:
Toolbar -> View -> Page Style -> Basic Page Style

I lived in the US for a few years, spent a fortune on iTunes [my then local Apple ID account]. Now I live in South Africa and want to use Match. I have a local credit card but how do I use my new / 2nd Apple ID and gain access to all my US music??

I lived in the US for a few years, spent a fortune on iTunes [my then local Apple ID account]. Now I live in South Africa and want to use Match. I have a local credit card but how do I use my new / 2nd Apple ID and gain access to all my US music??

You have to be in a country to use its store - you will need to be in the US and have a US billing address on your account to be able to use the US store (that applies to buying and redownloading).
You can use iTunes Match in South Africa, do you not have a backup copy of all of your US iTunes purchases so that you can subscribe to it and upload those that aren't in the South African store to it ?

Outage in South Denver?

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