Outlook 2007 keeps on prompting password / exchange 2013

Hi All,
Need a help.
We have moved 4 users from exchange 2007 to 2013 for some tests
-SSL cert installed on the new server
-outlook 2013 have no issues connecting to exchange 2013
-outlook 2007 can connect to exchange 2007 when creating the profile (after installing the necessary updates)
-outlook keeps on asking for password
-anybody encountered the same after switching to exchange 2013?
Thanks.

can you quickly let me know your outlook 2007 version. expecting it to be latest .. SP3
please check :
Outlook 2007 SP3 with November 2012 Cumulative Update ( available from
http://support.microsoft.com/kb/2687404 )
didnt notice that it is for outlook 2007, try below and please let me know
get-outlookanywhere | Set-OutlookAnywhere -ExternalClientAuthenticationMethod Basic -IISAuthenticationMethods basic,ntlm,negotiate -InternalClientAuthenticationMethod basic
MARK AS USEFUL/ANSWER IF IT DID
Thanks
Happiness Always
Jatin

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Outlook 2007 keeps prompting for credentials

I've seen so many articles on this and it still plagues me. I've had enough.
I am in a pure Exchange 2007 environment.
SCC Mailbox Server
Hub & CAS are on a different Server but together.
Outlook 2007 is installed on my workstation.
I setup a profile using the auto-discover process (default) and I am prompted for a passwrod to my hub and CAS? I enter in the CORRECT credentials and I am prompted again. Remembering months ago that I was unable (or unwilling) to resolve this annoyance I hit cancel and chose to set it up manually. this worked using the Exchange Clustered Mailbox name.
As soon as the profile is setup and I am into Outlook I'm prompted again! wow, what is this? I enter in the CORRECT credentials AGAIN and i am repeatedly prompted. after hitting cancel 30 times i continue on with my work.
..but then I close and re-open Outlook, same process all over again. the Windows prompt is prompting me for creds on domain.com (my domain) what is going on here. i have not even had a chance to configure (break) anything....is this default behaviour for exchange 2007/Outlook 2007? I know I am missing something here but I just can't seem to get around this.
I have tried most MS KB articles out there (can't find the links to provide)
Yes, I'm on the Domain
Yes, I have decided to set it up manually and chose not to use Auto-discover, which to me at this point is a terrible feature.
Yes, my bottom right corner of Outlook 2007 says "Online with Microsoft Exchange"
Outlook 2003 clients do not have this problem which tells me this is something in Outlook. I can uninstall Outlook 2007 and replace it with Outlook 2003, same workstation, same user logged in with no problems.
Whats going on here?
thanks

i solve this problem with this
Kernel authentication Mode
If you have all the above configured and you are still experiencing problems then the following procedure will more than likely fix it for you. It has been working a lot for me lately and also for people asking questions on Experts
Exchange.
In Internet Information Services (IIS) Manager locate the Exchange virtual directories, if you are using Small Business Server 2008 these will be under the SBS Web Applications website, if your not using SBS then they will be under
the Default Website.
The virtual Directories you are looking for are:
Autodiscover
EWS
RPC
OAB
In turn highlight each of these virtual directories and double click the Authentication icon on the right hand side. Right click on Windows Authentication and select Advanced Settings. Place a check box in the box for Enable kernel-mode
authentication. Do this for each virtual directory listed above.
http://demazter.wordpress.com/2010/02/09/outlook-continually-prompting-for-username-and-password-2/

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Jason Miller B.Comm (Hons), MCSA, MCITP, Microsoft MVP

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This topic first appeared in the Spiceworks Community

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[email protected]
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If you have feedback for TechNet Subscriber Support, contact
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This forum you have posted in is "where is" forum for direction on where best to ask a question. I cannot move your question to "answers" forum so you will need to re-ask over there where the outlook 2007 experts hang out.
Participate|Ask a Question
http://answers.microsoft.com/en-us/office/forum/office_2007-outlook?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1387031252800
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Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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Connecting from a mobile-phone using mail.mail.com works fine.
We are using a self-signed certificate for testing purposes..

Testing Outlook connectivity.
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RPC over HTTP connectivity failed.
Additional Details
Elapsed Time: 941 ms.
Test Steps
Attempting to resolve the host name mail.mail.com in DNS.
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IP addresses returned: xxx.xxx.xx.x
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Testing TCP port 443 on host mail.mail.com to ensure it's listening and open.
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Additional Details
Elapsed Time: 176 ms.
Testing the SSL certificate to make sure it's valid.
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The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
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Remote Certificate Subject: CN=mail.mail.com, Issuer: CN=mail.mail.com.
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Additional Details
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Download Link: https://onedrive.live.com/redir?resid=9360346C01880F58%21935
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Hi Steve,
Please verify whether this issue occur in OWA.
If everything is OK in OWA, it seems the .pst import completed successfully. Let's perform troubleshooting on the Outlook client side.
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2. Please try to re-create profile to refresh the caches.
3. Please also check whether the missing messages in others' folders or subfolders.
I want to know that why you exported to .pst from Outlook 2007 and imported it into Exchange 2013. Did you migrated Exchange server from 2007/2010 to 2013?
If it is the case, I suggest moving mailbox from Exchange 2007/2010 to Exchange 2013.
Please correct me if there is any misunderstanding.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Outlook 2007 keeps on prompting password / exchange 2013

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