Outlook 2010 / Exchange 2010 prevent double room booking
Hi,
I have a problem with double-booking of rooms in my company. I've read pretty much everything I could find on this subject and I'm still not satisfied. I setup a room in Exchange with these settings:
- Resource Booking Attendant: disabled
- Allow conflicting meetings: disabled
- Delegate of the mailbox: UserDelegate
- Users who are allowed to submit in-policy requests that will be automatically approved: Selected recipients (none)
- Users who are subject to approval by delegate (within in-policy): all users
- Users who are allowed to submit out-of-policy requests: selected recipients (none).
I believe this is supposed to work like this: everyone can request a meeting and every meeting request has to be accepted by a delegate (UserDelegate in this case). There are no conflicts allowed.
However, it doesn't work that way. Let me give you an example of how it does work.
User1 requests a meeting in a MeetingRoom1. UserDelegate accepts the meeting, and everyone can see in MeetingRoom's calendar that the room is booked (permission set to default=reviewer). Then User2 requests a conflicting meeting at the same time and the
same room. It is not automatically rejected and can still ask for approval. UserDelegate still receives a request and CAN agree to it - even if there is conflict. Sure, there is a notification of a conflict, but room can be double booked anyway.
Let's say UserDelegate sees the notification of a conflict and rejects the meeting. User2 get an email that says his meeting was rejected, but in his calendar the meeting is still on. It doesn't disappear. It leads to conflicts, when 2 users show up at the
MeetingRoom1 and they both claim they booked the room - which is true, even though one of them was rejected. He didn't realize, since the meeting was still active in his calendar...
If I enable Resource Booking Attendant the User2 request would be denied automatically and the notification would be sent, but the meeting remains in the calendar. Besides, I don't want it to be enable, since it automatically agrees to all meetings if there
is time and space for it. I have a UserDelegate who's supposed to decide who gets the room.
I tried to EnableDirectBooking=1 in registry in Outlook, but it doesn't work. Users still can requests the meeting.
So, in short: I don't want users to be able to book an already booked room. Can you help me with that? I can provide screenshots and EMS if you need me to.
Hello,
Declined meeting will stay in the organizer's calendar. This behavior is by design. It is convenient for the meeting organizer to check the meeting information, change the location to another room and send updates for other attendees. If the organizer want
to remove this meeting, he needs to decline the meeting and send decline updates to other attendees.
Since this issue is more related to Exchange side, I'd recommend you post your question to the Exchange forum for further assistance:
http://social.technet.microsoft.com/Forums/office/en-US/home?category=exchangeserver
The reason why we recommend posting appropriately is you will get the most
qualifiedpool of respondents,
and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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I stumbled across a funny little problem yesterday after a rash of users calling wanting to know why rooms were declining their meeting requests..
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If message preview is enabled in Outlook 2013 you can read a few lines of the body in the inbox view but it's still blank when you open the message.
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Maybe this will resolve itself when I load SP1 in a few weeks.
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I have tested in my Exchange 2013 CU1 environment and I can reproduce your issue in Outlook online mode. Please check whether the problematic users are using Outlook Online mode in Outlook 2010 and Outlook 2013.
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It's recommended to download and install
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We are using MS Outlook 2010 as our mail client. But we have noticed that whenevr we sent a mail to any other internet mail recipient all the "apostrophe", "single" and "double quotes" have automatically converted to ?. We have
done almost all the workaround found in this site such as
1.New a message and focus on the message window > click File > Options > Mail > Spelling and Autocorrect… > Proofing > AutoCorrect Options… > AutoFormat > clear the box before “Straight quotes” with “smart quotes”
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Waiting for a solution.Hi,
What is your account type? IMAP, POP or Exchange?
Send an email from the webmail, ask the recipient if this issue persists.
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Exchange 2013 RTM - Multi-Tenant
ExternalClientAuthenticationMethod : Ntlm
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1. Windows XP SP3 (fully patched), Outlook 2007 SP3 + Nov 2012 Patch - When launching Outlook prompts for password only once.
2. Windows 7 (fully patched), Outlook 2010 (fully patched) - When launching Outlook doesn't prompt for password.
I'm aware of this:
http://support.microsoft.com/kb/956531
The goal - Eliminate issue with password prompts for Windows XP.
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Memento MoriHi,
Based on my experience, the credential issue is mostly likely caused by authentication method.
And I recommend the following troubleshooting:
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b. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\
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f. Restart your computer
2. Reset the windows credential store.
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Angela Shi
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Windows XP Machines Always Prompt for Credentials (Exchange 2013, Outlook 2010)
I am running Exchange 2013 on Server 2012 Datacenter (VM). Windows 7 clients with Outlook 2010 work fine. Windows XP clients with Outlook 2010 prompt for credentials (user name and password) each time Outlook is started, and checking the "Remember
my password" box does not prevent this from happening the next time. The "Always prompt for logon credentials" checkbox on the "Security" tab of the "More Settings" section of the Exchange account is not checked. I have found a myriad of posts
with similar issues, but they all seem to have to do with SBS/Exchange 2007, and I haven't come across something that works as a solution for me. One suggested certificate issues, and I was having certificate security warnings, but I got that resolved.
I am hopefuly that the fact that this only happens on Windows XP will be telling.Proxy settings:
auth_param ntlm program /usr/bin/ntlm_auth --helper-protocol=squid-2.5-ntlmssp
auth_param ntlm children 50
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Shared Address Books in Outlook 2010
Outlook 2010 Scenario:
I have a group of users that would like share an address book between 5 users.
(Users are all in the sales department.)
One user (Sales Rep A) created an address book and shared out the address book to the 4 users.
Sales Rep A has even given “editor” file permissions to the other users so they can update contact information and has verified that the contacts folder is marked as “Outlook address book”.
When you go click on “Address book” in Outlook – then the Tools menu – Options ….I don’t see any option to add the address book.
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Things I have tried:
Created sharing invitation for other 4 users in group.
Verified properties and made sure the check was in front of “show this folder as an email address book”.
I have created a new profile and still don’t see the address book listed.
One solution I thought of was Public folders, but I thought I read somewhere they were going way…is that true???
We are using a domain.
We are also using WinXP, Outlook 2010, and Exchange 2010.
Please also note we are also running Word 2007, Excel 2007, PPT 2007.
References:
http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/windows-7-outlook-2010-cannot-add-contact-folder/0e071a3f-ff23-46f0-8f1e-9f9160fc3f05
http://www.howto-outlook.com/Faq/contactsinaddressbook.htm
http://office.microsoft.com/en-us/outlook-help/share-a-contacts-folder-with-others-HA001234174.aspx
http://www.slipstick.com/emo/2002/up020410.htm#adshare
http://social.technet.microsoft.com/Forums/en-US/outlook/thread/8a7ec965-57a7-4a08-962e-916e358703c0/
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