Outlook 2010 SP1 - mailto link fails when forwarding an email to someone?

This works fine in OWA so it is a client Outlook 2010 SP1 problem. To recreate it perform the following:
1. Email yourself from an EXTERNAL email address
2. Within Outlook forward that email to another person in your environment internally (your external email address shows in the body of the email as mailto:
[email protected])
3. When the person receives the email get them to click on the mailto:
[email protected] link in the body. Outlook will not put the email address in the TO field as expected, but will put the whole link in - ie the TO box will show [mailto:[email protected]].
If you click send it fails as this isnt a proper email address. It will auto resolve eventually in Outlook if you have the external email address as a contact, so remove any cached entries for your external email address before performing the test
4. If you do the same using OWA it works OK
Is this a bug that has been fixed? The same problem is listed on Experts Exchange here:
http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_27546150.html

Hi,
Outlook treat Word as default mail editor. You can try the hotfix mentioned by SoulForJ.
Best regards,
Rex Zhang
TechNet Community Support

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"The server responded: 550 5.3.4 Requested" error with Outlook 2010 SP1

Hi
I set up an outlook.it account in Outlook 2010 SP1 64-bit to receive and to send E-Mail via POP3. Now, when I test this account, Outlook displays this SMTP error:
The server responded: 550 5.3.4 Requested
How come?
Thanks
Bye
Balubeto

Hi Balubeto,
This error occurring because your account has blocked and in such scenario, you should firstly contact to your ISP (Internet Service Provider). Also check and use the accurate
SMTP authentication so you can connect with your ISP or mail server.
For more about 550 5.3.4 Requested,
take the help from the given link: http://office.microsoft.com/en-us/outlook-help/troubleshoot-550-553-and-relay-prohibited-errors-HA001112833.aspx
Note: Improve community discussions by marking the answers helpful.
Thanks
Clark Kent

Outlook 2010 SP1 Profile Does Not Update After Moving Mailbox Between Exchange 2010 SP2 Sites

I am working on a large mailbox migration from one AD site to another.
Exchange version at both sites:Exchange 2010 SP2
Two Mailbox Servers: MBX01 in site A / MBX02 in site B
(There is a DAG but keeping this simple)
Two CAS Arrays: CASA.domain.com / CASB.domain.com
The RPCClientAccessServer property is set accordingly. Where MBX01 is set to CASA.domain.com and MBX02 is set to CASB.domain.com
Clients:Outlook 2010 SP1
Scenario: I successfully move a mailbox from Site A to Site B. The Outlook client does not automatically update its server settings to point to the new cas array (CASB.domain.com) and continues to connect to the old CAS server (CASA.domain.com).
I have seen a few articles regarding this pointing to workarounds such as:
- repairing the outlook profile on the client
- delete the existing outlook profile
- run a script to update the prf file (re-cache's email at the client)
I am interested in knowing if anyone else has experienced this, what their solution was for a large migration and if any roll-ups or service packs have possibly fixed this problem.
I would also like to know if you have seen this affect ActiveSync devices. I am getting mixed results in my tests and thought it may be contributed toward different device types, mobile os versions, etc...
I have posted this to the Exchange 2010 forum as well, just wasn't sure where to start.
Thanks.
Mike

Hi,
Seems you got several replies in the thread below that you posted in Exchange forum:
http://social.technet.microsoft.com/Forums/exchange/en-US/68ae67c1-59f5-44bb-aadc-0aea3f72ad2d/outlook-profile-not-updated-to-new-cas-array-after-mailbox-move-between-sites?forum=exchange2010#68ae67c1-59f5-44bb-aadc-0aea3f72ad2d
Please come back to the thread above and check if the replies are helpful.
Since this issue is more related to Exchange, we can provide rarely assistance on this problem. If you need any help on Outlook client side, please don't hesitate to let me know.
I would appreciate it if you could post the solution here when you found it, so that other community members who have same question in this forum will benefit from it.
Best Regards,
Steve Fan
TechNet Community Support

Exchange 2010 SP1 management console fail

Exchange 2010 SP1 management console fail on local exchange servers.
The following error occurred while attempting to connect to the specified Exchange server CAS123.domain.co.za
The attempt to connect to
http://cas123.domain.co.za/PowerShell using “kerberos” authentication failed: Connecting to remote server failed with following error message: The WS-Management service cannot process the request because IP address cas123.domain.co.za is invalid. For more
information, see the about_Remote_Troubleshooting Help topic.
However do note that the Exchange Management Shell also fails with the exact same error on both my CAS and Mailbox servers.
Though I am still able to open both tools via my backup server.
All ells works fine.
nslookup resolves the exchange servers as they should be. Frankly I am stumped as to the invalid IP address.
My exchange environment have been running problem free for years and this problem only occurred last week Thursday after some .NET updates.

Hi,
As per the information and details provided by you, the only thing that I can figure out is that: -
You receive an error: Exchange 2010 SP1 management console fail.
There are two methods to resolve this problem: -
Method 1: -
Close all MMC/EMC instances before proceeding.
Open the Registry editor (regedit) as the user you run the EMC under.
Go to
HKEY_CURRENT_USER\SOFTWARE\Microsoft\ExchangeServer\v14\AdminTools
Look for value, Node structure setting.
If it is there, back it up and then remove it.
Method 2: -
Close all MMC/EMC instance before proceeding.
Open powershell or powershell IDE as the user you run the EMC under and execute the following command:
Remove-Item Property- Path
HKCU:\Software\Microsoft\ExchangeServer\v14\AdminTools\ -Name NodeStructureSettings
Close Powershell
I hope this information will be helpful for you. Correct me if the information that I am having is wrong.
Thanks and regards
Ashish@V

How do you get rid of the encrypted text when forwarding an email to somebody

When forwarding an email to others it comes up like this. Can I get rid rid of this
Return-Path: <[email protected]>
Received-Spf: pass (domain of insideapple.apple.com designates 17.254.6.227 as permitted sender)
X-Ymailisg: W7LWasUWLDvp3Cg68NzuIQ0Ep5ImO4cFdWjwTQdjltqL3QAf gD3Lr..KHbkfZ_CEjNYmy.ZOOVWmbG2a9ON5_4ijshqlqQm.jegCy2LxGi1w Wa4mNROcNgpAuIfLj5DPHALQE.x5PePw4PRG4.mg_Bvr.1Zp9yJnwNkZhmbo vrzFzdamoL37v3UZU3Lb1oSt9YBWjCeJHymCV.VX_rR2FAgFu3.vxzanr3WS 3gFTlxNl8_RcTmQo.j2TenoxBQ4zJPfP1ZtYDy7CmioCjcaK0b2lGKdcW.tC FNjt2wJbJbeIEuILfBKQnby9aqeyNY9uFv3.jNm4250whlg.ctxptojQZuvo 5n9YGOiku9MPSb472G6sqvZCzLWOBuk7uvUBOLjwN0MhjkO6xAZnMSAnI4Th CKts2RZ9phG8o3AI7oTowZs6PT6pw0FeQbRtZ0jImq8p2PmCkNp5nFsDSs4M rWVZLrVaE6HanQy7VVdkaGPovL.Bi_28F4__xgXWvS41uXAAMunFO.ttp93y gQYSdXde83BRm6t9ac.O.SM_Hwfre.0jmYtyfzIRJNHUFrnAcBIuaL5XRRHo PnlBp2_b1qEIVFr667ykmrEKo8zkowsrki0mChrh82LnLt2Or02Hdb8c1IBO RD_iA1vyP9UhXlX16RtQBz461b0H7PkSSfyTzFykjmI8wuFJBrHEsVBcr2R. SOT0vNAWF7Sy0Y3ALSZGc2Qz7IU1A_upXmhFUz7J34OnshGfIdnZUgr0eX0M uRrsCZf92nQ7OrjxIfLl24wTbCuazlvZ7onnVFixo35sBRXBwukiHjDQJJXM MluCZ22xu8aDv15rLfQ3_msFWxD_E1WZaWCNAP2MsxXNV_V1QoE_F.kNZMdi jiTCnQ7FuCwcGRkg96nTeaJ_KjKwNdKrsl0KyR23AyzKdzfWN6awJeojwkwt 8lWwTBZeW9ezyfI3QJMGoGaEOCS9fcvjTshiUNEAE99Lk7qyXRlxXgXzPBDC SIhHNfos8adrrEwg0IVWGJE6NcbYgowsoDfMp1dK54ZO6A51ghQH7LV.LHzQ h1ox71sQme1NhdTUhdz7bebec._ZEnvICwS8PwHgcIIMDiTGRjN3NgLTJK8c SHNwHCpAQif4Wn1ZWk7f31aX9JnahSiEifLAEirxA8iDZF1R5IzZuMUMddXm t_kirHAfiGfGc6Pt6ZKdVZWQt6RZGh6cLCHsS4.gpQsxwnXcpQ.g43V.L2vN RFQR12bLS8aGd7IPjfTynqVBxjyijDaTK.OtBYbjIV8swj1JT0zfRL60ZXRZ jvS1j687mV_mcSVtYfnBBravEwY_79Eks5nS61xG2gVLgrgUgf0DUWhN2R5H Fne9_eIL7ZXbnlT8X121Gnu2YIBixj356ZyUNsrjWhrtdG2sUZNWQUOczdqH q0devPqLTmN3TEoXHR07Ai.oxum4ZpBuTD9xxOQoTjfDA4Qdld1vT_MusOcw jUdrEKN9P35wFrP3wB03ybHlwzwwD4OKoiEZnys9Pu.3nkoR8w--

Do exactly what it implies on the screen. Connect the device to the computer via the sync cable and let iTunes restore it.

Outlook 2010 Signature: Resizes GIF-pictures when you do not have 100% dpi set on display settings

Our automatic signature tool creates signatures for all our employees. The signature works fine until people with non-100% dpi setting on display (e.g. medium 125% or Larger 150% in Control Panel > Display) try to edit their generated
signature and saves. Suddenly the images get resized and blurry, even if it is not displayed as resized when save the updated signature.
It works fine to edit and save if you have display DPI set to 100%.
The company logo is 127x38 pixels, 2,15KB GIF file.
Is this a known bug or something else? I'm not sure its fair to blame the signature-tool as it works okay before the editor has been doing its stuff.
Another strange thing. If I have edited a signature in 125% and saves it. I send an email and the signature logo is blurry. But if I change display DPI to 100% and send another email (logoff and logon first to change dpi) then the logo is fine again.
Seems like the logo is bound to text size

Our company is having this exact same problem. We have Outlook 2010 SP2 and Windows 7 SP1 Enterprise. As the OP we have a signature creation tool that helps us create these HTML signatures dynamically. OP did you ever resolve this issue?
However, in our situation our logo gif image is already 96 DPI. Our HTML signatures work perfectly fine when Windows DPI is set to 100%. But, as soon as you go to 125% or 150% we have problems when saving email drafts and sending emails where the
logo increases in size.
Here is an example of the HTML code for my current signature. Any help on this issue would be appreciated. Is there a way to prevent Outlook from doing this when DPI is increase from default. We have a lot of users that need to increase
the DPI to see their PC better.
<HTML><HEAD><TITLE>GK Signature</TITLE>
<META http-equiv=Content-Type content="text/html; charset=windows-1252">
<META content="MSHTML 6.00.6000.16674" name=GENERATOR></HEAD>
<BODY>
<DIV align=left> </DIV>
<DIV align=left><FONT face="Arial" size="2" color="#002654">Ryan Lewandowski</FONT></DIV>
<DIV align=left><FONT face="Arial" size="2" color="#002654">Senior PC Specialist</FONT></DIV>
<DIV align=left> </DIV>
<DIV align=left><IMG alt="Godfrey & Kahn, S.C." hspace=0 src="http://www.gklaw.com/images/logos/gklogo.gif" align=baseline height=17 width=184 border=0></DIV>
<DIV align=left><FONT face="Arial" size="2" color="#002654">780 North Water Street</FONT></DIV>
<DIV align=left><FONT face="Arial" size="2" color="#002654">Milwaukee, Wisconsin 53202-3590</FONT></DIV>
<DIV align=left><FONT face="Arial" size="1" color="#002654">TEL</FONT><FONT face="Arial" size="2" color="#002654"> • 414.273.3500</FONT></DIV>
<DIV align=left><FONT face="Arial" size="1" color="#002654">DIR</FONT><FONT face="Arial" size="2" color="#002654"> • 414.287.9537</FONT></DIV>
<DIV align=left><FONT face="Arial" size="1" color="#002654">FAX</FONT><FONT face="Arial" size="2" color="#002654"> • 414.273.5198</FONT></DIV>
<DIV align=left><FONT face="Arial" size="1" color="#002654">EMAIL<FONT face="Arial" size="2" color="#002654"> • <A href=mailto:[email protected]>[email protected]</A></FONT></DIV>
<DIV align=left><FONT face="Arial" size="1" color="#002654">WWW</FONT><FONT face="Arial" size="2" color="#002654"> • <A href="http://www.gklaw.com">GKLAW.COM</A></FONT></DIV>
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Exchange 2010 SP1 OWA login fail "The username or password you entered isn't correct. Try entering it again"

I upgrade my Exchange ORG from Exchange 2007 to Exchange 2010 on Windows Server 2008 R2 and worked fine. After install Exchange Server 2010 SP1 have a problem with
the Outlook Web App, I cannot login an get this error:
"The username or password you entered isn't correct. Try entering it again"
1. Create 1 test user and all work, included the Administrator User.
2. Reset users Password, verify clear check " User must change password at next logon"
2. I set the OWA Authentication to Domain\user name and
User name only, Doesn't work with both ways.
also i tried this solution, but nothing....
http://social.technet.microsoft.com/Forums/en/exchange2010/thread/961dbdd0-554f-4a75-a374-7ada899a2807
Thank´s everybody por reply
Bryan

can you login using that user account using RDP to the Exchange serverRegards, Mahmoud Magdy Watch Arabic Level 300 Videos about Exchange 2010 here: http://vimeo.com/user3271816 Read pretty advanced Exchange stuff I post here: http://www.enowconsulting.com/ese/blog.asp, follow my blog: http://autodiscover.wordpress.com ,
corp blog: http://ingazat.wordpress.com and if you Liked my post please mark it as helpful and accept it as an answer

Outlook 2010 "Server is unavailable" error when starting remote app

All,
I have recently built and configured a new server to run Remote Desktop Services. It in on Server 2008 R2 Standard 64-bit.
I have published numerous applications (e.g. Adobe, Visio, Project, etc. as well as Office 2010) to the host server. Everything works with the exception of Outlook 2010 (client of an Exchange 2010 server). When I or any of my users try to bring
it up in the RDS portal, it goes through the normal start-up of any Outlook first use and looks for an existing email account. As it is trying to load the user profile, an error pops up saying "The server is unavailable." Clicking "Retry" does
not work at all.
When I run Outlook directly from the RDS host server itself, it loads up and runs fine so I know the RDS server can contact the Exchange server.
Any ideas on why the Outlook application works on the host server but will not work when trying to run it through the RDS Web Access portal?
Thanks.
IT Manager, Alpha Corporation Dulles, VA

You're probably running into this issue:
http://support.microsoft.com/kb/2596960
There are a couple of patches that you need to install and then a registry key that you have to add.
Don Geddes - SR Support Escalation Engineer - Remote Desktop Services - Printing and Imaging

Outlook 2010 - "Reply To" linking to wrong Exchange 2010 Internal Email Address

Hi,
One of my internal email users (Exchange 2010 Enterprise) compiled an email from within Outlook 2010 and sent it to a specific internal colleague with a CC to two other internal colleagues plus two external contacts.
They all recieve the email successfully but if any of them (internal & external contacts) try to "Reply" or "Reply All" the "To" for the new email is automatically populated with a completely different and unrelated
internal email account instead of that of the original sender? This occurs when attempted from either thier Outlook or OWA environments.
This appears to be a one off issue, as the original recipient of the problem email has recieved other emails from the same sender both just before and soon after which all behave correctly.
I have looked at the View Source information for the recieved and confused email from Outlooks perspective and there is no reference within the source to the wrong account that get consistantly used for the
purposes of a Reply.
I have never experienced this sort of problem before since administering Exhange etc and would like to understand how it can randonly occur.
Any help would be most welcome.
Regards,
Mark

Hi,
Does this issue happen to other emails or just the certain one?
On the sender side, please go to Send Items folder, find and open the problematic message. Click on File > Properties and check if the user set “Have replies sent to” in the Delivery options section:
If the original email was set with this option, when we click Reply, it will send email to the people typed in the box.
We can also check the message properties on the recipient side.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support

Outlook 2010 Adobe PDF maker fails

I work for a major university that currently uses Outlook 2010. We get high volumes of emails and like to convert said emails to archive them for our records. There seems to be a problem with the amount of emails that can be converted, I've yet to determine if it is limited by the number of emails or if there is a file size limit. In particular, a mailbox with ~2000 emails that need to be converted to PDF's will stop converting at a certain point and give the error message "Item Failed" for any additional items. I tried recreating the situation with my own mailbox by copying 2110 emails ( ~29 GB) and converting all of them, once 246 of these emails (~4.5 GB) had completed the rest received the error message "Item Failed," has anyone else experienced this problem and is there a fix?

>Hopefully this problem will be addressed in the next patch release
Since this is a user to user forum, you need to tell Adobe
Bug Report and Feature Request https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

O365 OWA & Outlook 2010/13 shared mailbox - duplicates when moving items

Hi Support
I have been directed to ask this question in the IT Pro forum.
Previous thread:
http://community.office365.com/en-us/f/158/p/281263/859737.aspx#859737
Issue: I have noticed an issue whereby a duplicate mail item is created when a mailbox is shared between 2x users and the users move mail items at the same time (or within a short period (say 30seconds) before the next sync). Both users have the O365
email account programmed directly into their Outlook (not using sharing permissions).
Replicated issue: If user1 moves a mail item from say the inbox to a folder, then (within 30-60seconds) user2 also moves that same mail item from the inbox item to another folder (before the sync of user1's actions show up on user2's Outlook),
then a duplicate of the email is created in both folders. I can replicate this issue in O365 OWA, Outlook 2010, Outlook 2013 and on different O365 tenancies.
So my questions are:
1. Is this is a limitation of Outlook/O365 sync capability?
2. What would be the best option to stop this from occurring, assuming both users need to access the same email information?
What do you guys think?
Kind Regards
Aaron

Hi,
Another reference point...
When to use Online Mode
Online Mode is the legacy method of connecting to Microsoft Exchange. It is a fully supported configuration in Office Outlook 2003, Outlook 2007, and Outlook 2010. Online Mode has value in certain scenarios in which the behavior of Cached Exchange Mode is
unwanted. Example scenarios include the following:
“Kiosk” scenarios in which a particular computer has many users who access different Outlook accounts and the delay to download e-mail messages to a local cache is unacceptable.
Heavily regulated compliance or secure environments in which data must not be stored locally for any reason. In these environments, we recommend that you evaluate Encrypting File System (EFS) or BitLocker in addition to Cached Exchange Mode as a potential
solution.
Very large mailboxes on computers that do not have enough hard disk space for a local copy of the mailbox.
Very large mailboxes (greater than 25 GB) on which performance considerations become an issue in Cached Exchange Mode.
Virtualized or Remote Desktop Services (Terminal Services) environments that run Outlook 2007 or Outlook 2003. Cached Exchange Mode is not supported when you run Outlook 2007 or Outlook 2003 on a computer running Remote Desktop Services (Terminal
Services).
Virtualized or Remote Desktop Services (Terminal Services) environments that run Outlook 2010 on which disk size or disk input/output (I/O) limitations prevent running Cached Exchange Mode at the desired scale.
If you work with a very large mailbox, you can reduce the size of the local data file by using synchronization filters. For more information, see
Create a synchronization filter (http://go.microsoft.com/fwlink/p/?LinkID=193917) and
Optimizing Outlook 2007 Cache Mode Performance for a Very Large Mailbox (http://go.microsoft.com/fwlink/p/?LinkID=193918).
If you work with a very large mailbox on which performance considerations become an issue in Cached Exchange Mode, see
How to troubleshoot performance issues in Outlook (http://go.microsoft.com/fwlink/p/?LinkID=193920).
Thanks & Regards
John Chris

Outlook 2010 SP1 Sync with the iCloud

Problem: Contacts do not sync. Calendar Items sync. They do not appear in iCloud.com or on my Iphone.
It appears items sync from the Iphone to the iCloud and to Outlook. The problem is items syncing from Outlook to the iCloud.
I rebooted the PC thinking it migh jump start the sync from Outlook to the iCloud.
I also tried unchecking Contacts in iCloud PC Control Panel, applied the change and then reverted the change hoping that woud jump start the sync from Outlook.
There are no errors.
iCloud Control Panel is installed
Windows 7 64 bit version SP1
Outlook 2010 Sp1is install (32 bit Version)
Outlook Itunes Addin is running
Outlook iCloud Addin is running
Outlook PST Maintenance
PST was compacted
Ran ScanPST with fix option to eliminate any PST issues
Itunes Configuration Information
Itunes is not configured to sync Contacts or Calendar
iCloud Windows Control Panel
Is set to sync Contacts and Calendar
Iphone 4 is set to sync with iCloud.
Any ideas would be appreciated

frandango,
I had the 3 calendar issue but through trial and error figured it out. I would not want to say which of the three is syncing to iCloud but I can offer this.
It has to be in the iCloud Folder.
I would add an event, wait for a sync and look on your iphone etc to see if its there. Then you'd know which calendar is yours.
Also it is possible you have 2 calendars in iCloud. This function is supported. If one looks in the upper corner of their calendar on their device (ipad etc) there is a button to choose which calendars are displayed. So you could be overlaying calendars on your device.
In my case I don't need more than one calendar so I found which one was the one that had my events and deleted the other/s. I then renamed it a simple name "Calendar - iCloud"
I did the same for contacts, and tasks ("to do" list is now useless).
I left my notes in the default file, and checked sync through itunes.
I did this becaue the type of notes that iCloud creates are subpar in my opinion.
The default calendar is now not used by me. However this creates a lot of functionality issues with outlook. As the icloud data file is not the default the navigation bar buttons, defaults are still the original data file and useless. I did try and change my iCloud file to the default but it crashed the program and was a nightmare to return to a working condition.

Mailto links not opening new Yahoo email

When I click on mailto links or right click and choose send link Yahoo mail opens, but does not go to a new email. It used to work fine. I recently installed Firefox 6 beta. Should I revert back to an earlier version or is a fix on the way?

https://support.mozilla.org/en-US/kb/Hyperlinks-in-Messages-Not-Working

Outlook 2010: why can't I send or receive email?

Cannot send or receive email through Outlook 2010
Running MS Office 2010 Professional Plus on a Dell N5010 w. Intel Core 13 proc. and 4 GB RAM.
Recently discovered my "sent" mail was not being received. I found it all unsent in the "Outbox." A few days later, I stopped receiving email through Outlook. the Outlook ikon: click on it; the ikon shows box w. red X, annotation "working
offline."
How do I restore full functionality of Outlook?

Hi,
Which type of email account are you using? POP3, IMAP or Exchange?
Please open your Outlook and click on Send/Receive
tab, check if the Work Offline button is highlighted. If so click the button to deactivate it. Then, restart Outlook to check the result.
If Outlook was still stuck in Offline mode, please try to log into your webmail and check if you can send and receive emails using that site. If you can't, please contact your email service provider for help.
If you can get and send mail on the website, the mail server’s fine. Please try to install all patches for your Outlook. We can also try to create a new mail profile in Control Panel and configure your email account in the new mail profile to check if it
helps. To do this, please refer:
http://support.microsoft.com/kb/829918/en-us
Hope this helps.
Best Regards,
Steve Fan
TechNet Community Support

When forwarding an email from mail, it comes in as an attachment on PC

When I forward an email to my bookkeeper through mail, it always comes in as an attachment on her PC. She says this happens to another person as well who is using a Mac?

Mail is capable of forwarding as an attachment, are perhaps selecting that choice when you forward?

Outlook 2010 SP1 - mailto link fails when forwarding an email to someone?

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