Outlook 2013 & Hotmail (Tranferring Emails between Accounts, Syncing Issues, Categories)

I would appreciate if someone could asssist me with the following Issues;
ISSUE 1 – Transferring emails between Hotmail accounts
I have multiple Hotmail accounts set up in Outlook 2013 on one of my PC’s. I also have the exact same set up using Outlook 2010 on other PC’s.
In Outlook 2010 i can easily transfer emails between Hotmail accounts just by clicking and dragging the email to the inbox of the other account.
I am unable to do this in Outlook 2013. When i try i get a dialogue box with the following message;
"Cannot move the items. The folders you are trying to change do not support this operation. Could not complete the operation because the service provider does not support it."
ISSUE 2 - Syncing Issues
I have this set up with multiple accounts on more than one PC. So when i access any of the PC's and click send receive, the Hotmail accounts are updated
 to reflect the changes I made on any other PC (Ex. The emails that i left as Unread on the other PC will appear as unread on the PC i am at the present moment when I click sen/receive)
This doesn’t seem to be working as well on Outlook 2013 as it does on Outlook 2010. Example - When i click on send/receive i know that it should show only 2 unread emails but instead it shows
10 unread emails. This was never the case with Outlook 2010.
ISSUE 3 - Categories not syncing in Outlook 2013.
When i select a category on one PC using Outlook 2010, i noticed that when i go to another PC using Outlook 2013 and press send/receive it does show the category changes i have made.
I really enjoy using Outlook and Hotmail and have never even considered any other provider. I would really appreciate if someone could advise me on these issues, wether there’s something I can do to correct them or if there’s any intention of making any
changes so that the above will be fixed so that we can have the same functionality we enjoyed in Outlook 2010.
Thanks

Any way  of being notified about this when it happens?
I'm going back to 2010 and would like to re-install 2013 when possible.
Thank you.
It's on their list, but major changes to the EAS protocol is driven by Exchange and as it stands now, I don't think they will implement it before the next version of Exchange comes out. After that, the Outlook.com team needs to implement the new version
on their servers and Outlook needs to be updated to support it.
The IMAP workaround mentioned in
http://www.msoutlook.info/question/765 is workable for migration scenarios.
As about getting notifications when it happens, following the
Outlook Team's blog might help but I'll announce it on my site as well (see my signature).
Robert Sparnaaij
[MVP-Outlook]
Outlook guides and more: HowTo-Outlook.com
Outlook Quick Tips: MSOutlook.info

Similar Messages

  • Outlook 2013 iCloud 4.0.2 Calendar Sync Issue

    I am attempting to share several of my shared iCloud calendars to Outlook 2013.  Before the latest updates to iCloud for Windows and Office 2013 I was able to do this but now it doesn't work.  Outlook can still see the Calendars but new events created on either icloud or outlook aren't shared between the platforms.
    I uninstalled iCloud for Windows from my computer and then checked to make sure the calendars had been removed from Outlook - which they had.  I then rebooted and resintalled iCloud.  After logging in with my AppleID I received a message confirming that I wanted my calendar and contacts put into Outlook.  It went through the process of copying everything across but when I went back into Outlook, instead of my iCloud calendars being listed under 'Shared Calendars' they were listed under personal calendars.  All the events were in there but it was not shared.  This means that once again my calendar events aren't being shared between iCloud and Outlook.
    Can anyone explain how to resolve this?
    Thanks
    Steve Preston

    I had a similar problem to @steve_proto's. After an update to iCloud for Windows, my iCloud calendars no longer appeared in Outlook 2013.
    I tried following the iCloud troubleshooting instructions on Apple's support page https://support.apple.com/en-us/HT203521 but when I installed the latest iCloud for Windows, the check box for Mail/Contact/Calendar sync was missing, replaced by instructions that I should access mail and calendars via icloud.com. Outlook 2013 calendar sync with iCloud had worked before, but now my iCloud calendars were completely missing from Outlook 2013.
    My setup: PC running Windows 7, iCloud for Windows 4.0.2, Office 2013 installed over Office 2010.
    I think that the fact that I had installed Office 2013 on top of Office 2010 contributed to the problem. When I installed Office 2013, Office 2010 was not automatically uninstalled. Another issue was that Apple has apparently renamed "iCloud Control Panel for Windows" to be simply "iCloud for Windows." Most of the posts I found referenced the "Control Panel" app but all of the links sent you to an "iCloud for Windows" download page.
    Here's what ultimately fixed the problem for me.
    Sign out of iCloud for Windows
    Uninstall iCloud for Windows
    Uninstall Office 2010
    Control Panel->Programs and Features->Microsoft Office Standard 2013->Change->Repair
    Reboot Windows
    Install latest iCloud for Windows
    Sign in to iCloud for Windows
    => Now the check box is back, and iCloud for Windows prompts you for which calendars to sync with Outlook.

  • Transfering email between accounts

    Hi,
    Following a recommendation by a BT advisor I took out a separate account in order to cater for an overlap when moving properties.   The time when one of my accounts is being closed (tomorrow) 26 Feb (Wed) but I now find there is no easy way to transfer email between accounts.    Reading posts on this forum, I see that Moderators can organize this.  On the posts it refers to clicking on sending message to moderator but I cannot find such a link!
    Help please!
    Many thanks,
    Ian

    Hi darren1515,
    Welcome to the forum!
    Please click on my username and send us your details through the webform under my "About me" section? One of the mods will look into this and get back to you.
    Thanks,
    Stephanie
    Stephanie
    BTCare Community Manager
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • I am using outlook 2013 for my emails.  My junk emails get automatically deleted.  I have had several people say they sent me emails and i can not find them.  They are not in any of my inboxs. Can anyone please help

    I am using outlook 2013 for my emails.  My junk emails are gettting automatically deleted.  Problem is i am getting sent emails from schools and others that i
    am just not receving.  It;s not in any of my inboxe.  I am losing alot of important info and don't know why.  Please help

    If you suspect they are being marked as junk and deleted, turn off the auto-delete. Being that Office is a Microsoft product, you should ask them how to do that: http://www.microsoft.com/mac.

  • HT1414 Since updating to iso6.0 I have had problems with my email exchange account syncing correctly - I keeps loosing connection with the server.

    Since updating to iso6.0 I have had problems with my email exchange account syncing correctly - I keeps loosing connection with the server.

    Are you losing the connection to iTunes on the iPad or the computer? You are saying that iTunes is updated. Of course iTunes is updated when you update the iOS software. That's a no brainer.
    If you mean that iTunes is updated on the computer, that has absolutely nothing whatsoever to do with downloading and updating apps on the iPad itself so changing the date on the iPad, signing in and out of the stores on the iPad .... Doing any of that on the iPad would have nothing to do with iTunes on your computer.
    If .... you have not been able to connect to the iTunes or app stores at all on the iPad - try this ...
    Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
    If the downloads are stalled or "waiting" - try these suggestions.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If you can't connect at all - you can also try rebooting your router. Unplug it from power for about 30 seconds and then plug it in again.

  • Outlook 2013 not receiving emails I get on my iPhone

    Hello Everybody! Recently I updated my laptop to Windows 8.1 and got myself Microsoft Office 2013. I am having an issue with Outlook I am not being able to solve. Thing is that all the mails I get from my hotmail account to my iPhone are not reaching my
    Outlook 2013 after I have synced it with my mail.
    Master tip: the last mail I have received in my outlook is from September 7 2013, the exact date I first got my iPhone and synced my mail with it. I am more than sure that my iPhone is not letting Outlook receive the mails I get when they reach my cellphone.
    Please help! I love using Outlook in my work and would like even more to use it at home, it's very useful.
    Thanks in advance to anybody that reads this

    Hi Fernandomfs,
    If you are connected with POP3 account and using various devices to download emails from the server, then it can create such disturbance in accessing emails. After downloading emails from the server, it get deleted them from the email server. 
    To fix this issue, enable the function “Leave a copy of messages on the server” dialog box from the account settings option. By enabling it and defining time period, you can even access those emails from the other application like Phone, tablet
    etc.
    Take a more brief view:
    http://www.msoutlook.info/question/160
    Note: Improve community discussions by marking the answers helpful.
    Thanks
    Clark Kent

  • Outlook 2013/ Windows 8 emails being deleted

    I was away from my laptop (accessing email via iPad & iPhone) for a week in June after installing the new Outlook.  I save certain important emails (bills/things I haven't read yet, etc.) in my inbox.  When hundreds of new emails came in
    that week, all the old emails were deleted & can't be found anywhere to be retrieved.  I could still access them on google mail online, but didn't remember every one that I had saved.  My previous organization was impossible to retrieve there.
     I recently returned from a 2-week trip where, of course, thousands of emails came in to my laptop at home.  I accessed all emails on my iPad while I was away.  Since so many came in I only got about 8 days' worth of email downloaded into Outlook.
     And of course all my older emails I had been saving are gone again...not able to be found anywhere.  If I had not moved them into specific folders, they are gone.  Any suggestions to prevent this in the future?  Settings?  Ways to
    get these lost emails?  No search (even in deleted or spam folders) show these missing emails.

    Hi,
    First thing to confirm is which mail account type are you using? Can you still view old messages from web-access?
    You can check the steps below:
    1. Check if you have created rules to automatically delete or move mails.
    2. Check if you have enabled AutoArchive and have set it to automatically delete expired emails.
    If you have enabled AutoArchive, to get the lost emails, search archive.pst or *.PST in the local drive.
    For Outlook 2010 and Outlook 2013 on Windows Vista, Windows 7 or Windows 8 the default location is:
            C:\Users\%username%\Documents\Outlook Files\
    If you have multiple pst-files you can get an overview via:
            File-> Account Settings-> Account Settings-> tab Data Files
    Import Outlook items from pst-file to check the result:
    http://office.microsoft.com/en-us/outlook-help/import-outlook-items-from-an-outlook-data-file-pst-HA102919679.aspx?CTT=5&origin=HA102749454
    ->Any suggestions to prevent this in the future? Settings?
    Assuming you are using IMAP account, to make sure you don’t lose any of data, you’ll need to create backups of your IMAP pst-file or regularly export the folders:
    http://www.howto-outlook.com/howto/backupandrestore.htm
    Hope this helps.
    Regards

  • Outlook 2013 and Exchange 2007 not always syncing read status of a message

    Out users are experiencing this issue from time to time. Outlook 2013 is using Exchange mailbox as default storage (Exchange 2007 SP3). Sometimes it shows that Inbox has one or few unread messages (Inbox name is bolded and there is a number near it). But
    a user can't find any unread messages in the inbox. If he logs to his mailbox via OWA, then he can find those unread messages. But they are marked as read in the Outlook. So it seems Outlook 2013 has issues syncing with Exchange 2007 as we have never experienced
    such issues when using Outlook 2007 with the same server.
    Any hints on how to make this thing go away, other than instructing users to log via OWA and mark unread messages as read?

    Hi,
    Switch to Exchange Online Mode, does the issue persist?
    It seems to be a sync issue between Outlook and Exchange, make sure the Internet connection is good. Let me know if the issue persist after clicking
    Send/Receive All Folders button.
    Try to run Scanpst.exe to repair the local data file in case the data file has been corrupted:
    http://support.microsoft.com/kb/272227
    Regards,
    Melon Chen
    TechNet Community Support

  • Outlook 2013 stops receiving email

    Greetings.  I am having difficulty receiving email in Outlook 2013.
    When I first start Outlook, it retrieves email without any problem.  However, after that initial download, the client will not receive any email.  If I exit Outlook, and re-open the application, it will download emails again, but it never updates
    again after the initial download.
    - Email is Exchange (Office365)
    - There are no error messages.  Outlook reports it is "Up to Date"
    - My phone connects to the same Office365 Email account (via ActiveSync), and receives emails with no problems
    - Office365 OWA shows emails as they arrive, with no problems
    - Issue only exists in Outlook 2013
    - PC is Windows 7 SP1, with all patches
    - All Office applications are fully patched
    Any help would be greatly appreciated.

    Hi,
    It seems that your email can't be received automatically. Please check whether the issue happens in Outlook online mode. If the issue only happens in Outlook cached mode, please
    create a new Outlook profile
    to check whether the issue persists.
    Regards,
    Winnie Liang
    TechNet Community Support

  • Outlook 2013 with iCloud Email (and Exchange?)

    Is it possible to have the iCloud plugin installed to check iCloud email AND have an Exchange email account added to Outlook 2013? Does this work fine, or is it all iCloud or nothing?

    Bump

  • Outlook 2013 sending duplicate emails to my Blackberry

    I have spoke to Blackberry and Microsoft tech support but neither could find a solution.  I have several email accounts on my PC running Outlook 2013 and on my Blackberrry Q10.
    First, I receive an email on my BB.  Then, I also receive a duplicate on the BB once I turn on the PC and connect to wifi.  It can be many emails that come in all at once, all duplicates.  
    This does not happen, however, with every email account.  I have several inboxes in Outlook, and it only happens with the email accounts that are associated with one of the inboxes.
    That particular inbox is associated with a Microsoft Exchange server, but it does not happen with the Exchange account.  I only get duplicates of emails from every account under that inbox.
    Please help, thanks!

    Hi,
    What is the type of account configured in Outlook and Blackberry (POP3, IMAP or Exchange/MAPI)?
    If you happen to have another smartphone (like an Android phone) around you, I'd suggest you have a try on it. This way, we'll know if Blackberry is the problem here.
    I've just came across this thread in Blackberry support forum, it's well worth a look. Blackberry users had a thorough discussion on this issue: 
    Duplicate emails in BB inbox after using Outlook (Please Note: Since the web site is not hosted by Microsoft, the
    link may change without notice. Microsoft does not guarantee the accuracy of this information.)
    Here is a KB article from Blackberry Knowledge Base, which listed out few causes and related resolutions for the issue of duplicate emails on the BlackBerry smartphone:
    http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB13528
    (Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)
    Please take a look and see if any of the resolutions work for you.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Outlook 2013 and OVI email

    I have recently updated all my pc's to windows 8 and office 2013 (beta for now)
    i seem to bee having issues with the Outlook 2013 being able to set-up my OVI email account.
    there are no issues when using the windows mail platform in windows 8 which automatically pulls the settings and works very well, however, the Outlook 2013 cannot pull the settings automatically nor when i input manually, like before, does it accept it.
    has anyone been able to get Outlook 2013 to connect to OVI.com Email with IMAP yet?
    If so, can you please post what settings you are using so that I can try and duplicate it?
    settings already tried:
    imap.ovi.com
    smtp.ovi.com
    mail.ovi.com
    mail.ovi.com
    imap.nokiamail.com
    smtp.nokiamail.com
    nokia.pop.mail.yahoo.com
    nokia.smtp.mail.yahoo.com
    Solved!
    Go to Solution.

    For anyone who is having issues connecting your OVI mail with Outlook 2013, this is the way to set it up as below.  For some reason, as of the date of this post, Outlook 2013 will not automatically pull the settings and the traditional settings that we used to use, did not work.
    note:  the windows mail version, which is the applications version on the tiles screen, works without issue. this is specifically for OUTLOOK 2013.
     Then clock on More Settings...
    once this is complete, just click on OK and then continue through and you should have your OVI mail working.

  • Outlook 2013 Not Responding and Offline Address Book Issues with Office 365

    Around 3 months ago I setup a small business with Office 365 for email. They have 10 PCs, all running newly installed Windows 7 Professional 64-bit, eight with Office 2013 and two with Office 2010. All are connected to a local domain (Server Essentials
    2012) with a single internet connection through a new TP-LINK router. Each user logs into their own PC only.
    The network runs perfectly, internet connection is good but there seems to be RANDOM, INTERMITTENT issues with email not being SENT from Outlook every so often. Email will sit in the outbox for up to an hour sometimes before, eventually, being sent. Incoming
    email seems ok, although this is more difficult to tell. At others times, email will be sent instantly - the size of the message and any attachments makes no difference.
    The issue has happened at some point on every one of the PCs but no particular PC/user seems worse than any other. When email is stuck on one user's PC it can still be sent ok by other users at the same time - so the internet connection is not down. Users can
    can always login to the OWA service ok and iPhones etc. all sync ok even when email is stuck in the Outbox.
    To debug the issue I have worked on one particular user's PC and carried out the following changes - 
    Changes that made no difference
    I have checked the router. A SPI firewall is available on the router but this is switched off.
    I have changed the MTU on the router with no effect.
    There are no unsual add-ins to Outlook
    Outgoing email virus scanning is disabled
    Outlook is NOT integrated with Lync
    The OST file is around 1.7 GBytes is size.
    I have recreated the Outlook profile twice but this made no difference
    Switched OFF "Cached Exchange Mode" - this made things worse !
    The Outlook address book is set to \Offline Global Address List
    I have disabled with Windows firewall on the client PC - no change
    I have adjusted the KeepAliveTime for packets in the registry of the PC to 20 minutes
    Changes that reduced the frequency of "Not Responding"
    I have changed the Outlook automatic Send/Receive time from 30 to 10 minutes - this seemed to help 
    Possible Related Problem
    I have attempted to download the offline address book manually - this hangs at "Copying offline address book template file" in the Send/Receive dialog and there a NO OAB files in the data file location on the PC. 
    So the only measure that has so far "helped" has been the Outlook Send/Receive time change - now set to 10 minutes. Even so, Outlook will occasionally go "Not Responding" for 30 minutes or more (no windows active - only option
    is to close and reopen Outlook).
    There does seem to be a problem with the Offline Address book. I can download this ok for this user on my home PC (Outlook 2010) but this will not download manually on the work pc with Outlook 2013 (despite following all the debug steps above).
    On work PC I can see literally hundreds of "Schannel" errors in the Windows System event logs - 
    Error - Event 36888 Schannel
    The following fatal error was generated :10
    The internal error state is 10
    These errors occur every 2-4 minutes continually all the time Outlook is running. When Outlook is closed the "Schannel" errors stop !
    Can anyone suggest what else to try, please ?
    I have already investigated this issue on the Office 365 Community Forum, and the Outlook forum and they suggested that it was a client (i.e Outlook) issue and that I should post here for further information.
    Thanks for reading !

    An update to this problem.
    I brought one of the office PCs back to my home network and connected it up there. With no changes to the PC I was immediately able to download the Offline Address Book without errors.
    This suggests to me that there must be some problem with the internet connection or router setup in the office environment.
    The router is a TP-LINK W8970. The internet connection is PPPoA. I have seen some suggestion that an SPI firewall can cause issues. This router has an SPI firewall but this feature is disabled on the router.
    While investigating this issue I have frequently been connected remotely to an office PC - sometimes for up to an hour or more. During these periods I have not experienced any connection dropouts so the actual internet connection seems to be ok (i.e. it is
    not dropping out). 
    However, something seems to be preventing the Outlook client from connecting properly with the Office 365 Exchange server in the office environment - or something is dropping the connection to Outlook. Does anyone know of any router settings that might affect
    this ?
    I could try changing the office router but I do not have a spare available. Can anyone suggest a reasonably low cost, currenbtly available router that they know definitely works in the Office 365 environment so that I could buy this for test purposes ?

  • Mail and hotmail account sync issues

    Hi,
    I have recently reinstalled my mac to factory settings having cleared the HD. I then upgraded to OSMaverick for the first time and reinsatalled all my progames etc etc.
    There are clearly some upgrades with Mail in Mavericks which look very nice. However, when i resync my hotmail account, it will only display the previous 350 or so emails in the inbox. (before the reinstal, Mail would display all 15000 emails from the past 5 years).
    The rest of the emails appear to be in the trash folder as the following number is dispayed:15000. however when i click on the folder, there are no files actually in the folder.
    How do access my old emails, and move them, into the inbox or somewhere else, so they are visable?
    I know its some thing to do with the POP relationship, but its annoying that i previously didnt have this problem with Mail, and now i suddenly do, post upgrade.
    Thanks in advance.

    You can also log into hotmail in a browser and see if the 15000 are visible in the trash there.  If they are there create a new folder to move them into it. Then set up Mail for IMAP.
    Its a bit 20th century using POP and keeping your entire archive in Inbox which is at the mercy of any POP client.  Use folders and IMAP.
    When setting up Hotmail as IMAP follow Csound1's tip on page 6 of this thread regarding Option key https://discussions.apple.com/message/25745753#25745753

  • Exchange Online, Outlook 2013 - Copying large emails to public folders takes a long time

    We are using Office 365 and when copying a large email (with attachment) to a public folder in exchange online, the copy takes a long time.  Outlook does not let you do anything until it's finished coping.  This is different to other folder
    behavior in outlook where the sync with EO would happen in the background.  Is there a way round this?  It's really frustrating to copy a load of emails to a public folder.
    Thanks.

    Hi,
    I recommend you ask in office 365 forum, there are more experts to help you:
    http://community.office365.com/en-us/f/default.aspx
    Thanks.
    Niko Cheng
    TechNet Community Support

Maybe you are looking for

  • Regarding Adobe Media Encoder CS4 [../../src/component/component factory.cpp-119] error.

    Hi iam using adobe premire cs4 when i finished editing nd tried to xport my video as usual adobe media encoder opened for encoding . i clicked start quere and i recieved this [../../src/component/component factory.cpp-119] error. every time i try to

  • Use ZBEX Anonymous Login Service in BIApplicationFrame in ABAP Web Dynpro

    Hello, We created a ZBEX Service as an alias of the BEX Service as per SAP OSS Note 516884 to allow users to anonymously access BW reports. Now we want to embed the BI Web Application in an ABAP Webdynpro as a BIApplicationFrame. Note that the ABAP W

  • Changes in nav bar are seen in iweb not on site

    I had to change the name of the home folder (apparently vertical lines are not allowed). I changed it to "Home" and the changes took effect in iweb. The changes are not occurring on the live web page. The original HOme page folder name remains. The l

  • File Attachment - solution found !!!

    For those that have been trying to use the file upload control that comes with the Business Process Editor, the solution below will allow you to get hold of the attached file attachment and encode the data in base64. There have been many questions on

  • Lightroom 4 launching problem

    I lost the catalog on the hard drive. Lightroom does not start because it cannot find the catalog and gives me no option to create a new one or to start without a catalog. I use Windows 7 professional and Lightroom 4.0