Outlook 2013 Task Reminder Times

I have three Win 7 PCs with Outlook (2013) Tasks synced through iCloud. However, the Reminder Time only shows on one screen. When I add an RT manually to a second screen, the RT from the first screen disappears??? I need some help!

Hi,
As an Outlook user myself, I can completely understand the inconvenience that the reminder behavior has brought to you. It is currently by design. Some of our users temporary install 3rd-party programs to resolve the issue.
Regards,
Melon Chen
Forum Support
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Outlook 2013 taking long time start but in safe mode not

Hello!
In our company we started to use Outlook 2013 clients, several users are contacting us because Outlook 2013 needs about a 1 minute or more to show that is loading the application / "Loading window":
If the user by mistake try to open Outlook again, pops the next message:
"Sorry, we're having trouble startind Outlook. Only one version of Outlook can run at time. Check to see of anopther version of Outlook is running, or try restarting your computer."
And also appears another one with saying:
"The operation failed due to an installation problem. Restart Outlook and try again. If the problem persists, please reinstall."
After that if they try to open again Outlook, Outlook suggest to open it in "Safe Mode".
If they clic on "Yes" Outlook starts very fast but if they click on "No" takes about 1 or 2 minutes to pop the Outlook "Loading window"
As in Safe Mode loads quick, we tried to disable all the Addins in Outlook but didn't resolve the issue.
Also tried to repair and reinstall the Office package, create a new local profile with new OST file.
The issue happens to diferent email/user accounts and computers.
We are working using Exchange configurations, and our build is W7 x64 enterprise, office 2013 32bits Standard.
Thanks for your help!

Hi,
If you don't mind modifying the registry keys, you can try the following steps:
Important
This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the
registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry,
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
Start -> Run -> type in regedit.
Go to HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common (or HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook )
Right-click on Common -> New -> DWORD Value. Name it UserData.
Double click on the DWORD value that you just created (i.e. UserData) and set
Value data: to 1.
Close the Registry Editor and open Outlook again.
This helped some users and please let me know the result.
Regards,
Melon Chen
TechNet Community Support

Outlook/OVI/Nokia E63 Task remind time problem

I'm having a problem with syncing outlook to my phone where the times for task reminders are changing?? In outlook I have a reminder for 7pm but when its synced the time says 5am. Both Windows and the E63 are set to the correct timezone of +10.
What have I done wrong here? I cannot trust the device to have tasks until I set this up right (didnt like being woken at 5am )
Solved!
Go to Solution.

Uninstalled OVI, installed PC Suite. Problem solved.

Outlook 2013 NTLM GPO

I have a exchange 2010 server and outlook clients using outlook 2013.
I've noticed that Outlook 2013 prompts many times for credentials if basic authentication is set. NTLM however does not seem to prompt so much.
I tried to set the GPO in the outlook 2013 template "Microsoft Outlook 2013-Account Settings-exchange-Authentication to exchange server to force NTLM but, it does NOT change on the client.
The GPO is user based and I filtered the GPO based upon just a few test users.
Any Ideas?

You no need to configure any Outlook template on GPO.
Your Exchange is 2010 right? so this is for outlook anywhere right?
If you want your clients connect via NTML authen for outlook anywhere , you just logon to Exchange Management Console and then on OutlookAnywhere setting >> change Authentication to NTLM (by default is "basic authen")..
After that just waiting for autodiscover process and clients will change it to NTLM by automatically.

Outlook 2013 NTLM

I have a exchange 2010 server and outlook clients using outlook 2013.
I've noticed that Outlook 2013 prompts many times for credentials if basic authentication is set. NTLM however does not seem to prompt so much.
I tried to set the GPO in the outlook 2013 template "Microsoft Outlook 2013-Account Settings-exchange-Authentication to exchange server to force NTLM but, it does NOT change on the client.
The GPO is user based and I filtered the GPO based upon just a few test users.
Any Ideas?

It is enabled yes.
[PS] C:\Windows\system32>Get-ClientAccessServer | fl OutlookAnywhereEnabled,AutoDiscoverServiceInternalUri
OutlookAnywhereEnabled         : True
AutoDiscoverServiceInternalUri : https://owa.costandcompliance.com/Autodiscover/Autodiscover.xml
OutlookAnywhereEnabled         : True
AutoDiscoverServiceInternalUri : https://owa.costandcompliance.com/Autodiscover/Autodiscover.xml
OutlookAnywhereEnabled         : True
AutoDiscoverServiceInternalUri : https://owa.costandcompliance.com/Autodiscover/Autodiscover.xml
[PS] C:\Windows\system32>Get-AutodiscoverVirtualDirectory | fl InternalAuthenticationMethods,MetabasePath
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
MetabasePath                  : IIS://CCA-EXCHTNJ1.CCACloud.local/W3SVC/1/ROOT/Autodiscover
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
MetabasePath                  : IIS://CCA-EXCHTNJ3.CCACloud.local/W3SVC/1/ROOT/Autodiscover
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
MetabasePath                  : IIS://CCA-EXCHTNJ2.CCACloud.local/W3SVC/1/ROOT/Autodiscover

Outlook 2013 SP1 S/MIME signature requires entering password twice

Since updating to Outlook 2013 SP1, every time I send an S/MIME signed email I'm prompted for the password twice. Prior to SP1, I was prompted once per email (I have PrivKeyCacheMaxItems=0, as I do want to be prompted for each email). Has anyone else
experienced this behavior? Is this a bug in SP1 or is there a configuration change to get the "once per email" behavior back?
Outlook 2013 (15.0.4569.1503) MSO (15.0.4569.1506) 64-bit.
Windows 7 Ultimate SP1 w/ all Microsoft Update patches.

As I remember, we don't need to type any password when we send an S/MIME signed email. Could you help to show the titile of pop-up windows? Better to capture a screenshot and post here.
By the way, does it happen in a new creating profile. And I've never heard the service pack 1 would be the root of this issue. Remove the SP1 to check if the issue would be gone in your machine if necessary. Thanks.
Tony Chen

Change Outlook default reminder time not working

I tried to change the options-task- default reminder time
when I change the start time for task to be 8:00 am instead of 4:pm this will affect the reminder screen the outlook 2013 not responding to the changes

Hi,
Do you mean you want to change the default reminder time to 8:00 am when you are reading an message and want to add a reminder to it?
If so, please have a look at the link below which provided a detailed description on this issue:
http://www.slipstick.com/outlook/email/understanding-outlooks-flag-for-follow-up-reminder-time/
If I've misunderstood something, please feel free to let me know.
Regards,
Steve Fan
TechNet Community Support

BUG: Default reminder set in Live cal. even when specifying Reminder=None in Outlook 2013

Since switching from Outlook 2010 to 2013 I have been getting calendar apointment alerts on the Windows Phone and iPad linked to my Live account, even though I am creating appointments specifying no reminder.
After a lot of investigation, I can see exactly what the problem is. I have created many test appointments and exported from Outlook and examined the resulting file.
If I have asked for a reminder, "Reminder on/off" is True and specified reminder date/time is present.
If I have asked for NO reminder, "Reminder on/off" is False *but* reminder date/time is present based on the Default reminder setting. This occurs even when the tickbox for Default reminder is unticked (and there is no default setting
for None apart from unticking).
When that appointment reaches my Live calendar, it appears with a reminder, based on the date/time that Outlook 2013 has supplied, even though "Reminder on/off" is False.
Is this a bug in Outlook, which surely shouldn't be putting default reminder date/time into the data when Reminder is set to None.
Or is it a bug in Live, in that is should disregard any reminder date/time if "Reminder on/off" is False?
The reminder does not pop up in Outlook, although it does on sync'ed devices.

Hi Mark,
Thank you for your update.
Based on my long-time research, seems it’s the default behavior of Windows phone. The reminder is set to 15 minutes by default and it’s not possible to change the setting by default. See:
http://answers.microsoft.com/en-us/winphone/forum/wp7-wppeople/i-dont-want-my-new-calendar-entries-to-have-a/48c38029-456d-4288-83d4-06c1047caa25
http://answers.microsoft.com/en-us/winphone/forum/wp8-wpemail/how-to-set-calendar-default-to-no-reminders-on/f6058959-0d01-4daa-989a-64bb2642549e
http://answers.microsoft.com/en-us/winphone/forum/wp8-wpemail/reminders-being-added-to-appointments/3b70b20b-6b4e-4414-8e56-ac99b1629b6d
Would you please contact your Windows phone support to confirm this issue? Please feel free to post back if you need further support with Outlook 2013.
Best Regards,
Steve Fan
Forum Support
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Complete tasks on iphone 4 is resetting reminder time

I am syncing everything from outlook to icloud and icloud with my iphone 4. I have tasks set up that generate a new task when I complete it on a day. If I mark the task complete on my phone, the next task is generated with a reminder time of 12a, even though the original reminder time was 10a, or 5p, or whatever. This is not good. I'm getting tired of getting woken up at midnight because of an incorrectly set reminder.
If I complete the task in Outlook, the next one has the correct reminder time.
Please tell me how to work around this bug.
Thank you.

Wow how could Apple company do this to us (loyal customers) if only I know Apple is gonna hard on us like this I wish I went to Samsung.

Sync Sharepoint 2013 task on outlook running on Exchange 2010

Sync SharePoint 2013 task on outlook running on Exchange 2010,Getting error:
"We weren't able to sync your tasks. This could be because your mailbox is on an Exchange server that isn't supported for syncing tasks. Please contact your administrator for more help."..Please
help!!
SharePoint 2010 task list sync with outlook running on exchange 2010 works successfully without any error...But how to do with sharePoint 2013

Hi Mohit,
The "Sync to Outlook" button is a new feature in SharePoint 2013 and is different from the "Connect to Outlook" button in SharePoint 2010, and this feature also needs the Exchange Server 2013 installed in your environment, you can read the following article
for details.
You can get the "Connect to Outlook" button back (like SP2010) by disabling the "Exchange Task Sync feature" from CA without installing Exchange 2013, the following is extracted from the white paper.
"How to disable SharePoint Server and Exchange Server integration.
To disable it, you turn off the Farm Level Exchange Task Sync feature by going to Central Administration -> Manage farm features. This action deletes the timer job and disables the UI integration, bringing back the legacy sync behavior to Outlook. "
http://support.microsoft.com/kb/2876938
http://www.microsoft.com/en-us/download/details.aspx?id=38799
Thanks
Daniel Yang
TechNet Community Support

Some Outlook tasks only showing up in Outlook Web App, even if they were entered in Outlook 2013 or on the iOS email client.

A user creates tasks in Outlook 2013, his Exchange email account on his iPhone and in the Outlook Web App (Not Outlook.com). A small number of these tasks will only show up in the Outlook Web App, though, no matter which platform he entered the
task from. He can enter a task in Outlook 2013 and it might not show up on the task list in Outlook 2013 or IOS after that, but WILL show up in the outlook Web App task list.
At first I thought sorting was the issue, but we compared all tasks in both Outlook 2013 and OWA, sorted by due date, and, sure enough, some were missing from 2013.
What I am not sure of:
If/how long a task will be visible on the platform it was submitted before it begins only appearing in OWA.
How long ago this started
I couldn't find this issue in the community or with a quick google search.
I am going to see when he is available to sit down and go through tasks to see if there is a pattern and try replicate it so I can see how long it might be available on the submitting platform before disappearing.
I can provide any other info needed. Thoughts on this issue?

Hi,
I would suggest you reset the view if you found some tasks in Outlook missing.
VIEW tab -> Reset View.
Or we can simply start Outlook with the switch "/cleanviews"(Restores default views. All custom views that you created are lost):
Press Win + R and type “outlook.exe /cleanviews” in the blank box, then press Enter.
Check if this helps you find the missing tasks.
Thanks,
Melon Chen
Forum Support
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"Sent Items" folder can not be synced up in time for Outlook 2013 cache mode

Hi,
I found a strange problem in Outlook 2013 cache mode. Hope anyone can help me find out if it is the new design of outlook 2013 or outlook 2013 issue.
I am using Exchange 2013 and Outlook 2013 client. I created two outlook profiles in two machines separately with a same exchange user, the difference for the two profiles is one is in cache mode, and the other is in uncache mode.
I launched outlook using the profiles in the two machines, go to "Sent Items" folder, I assume there are some messages in this folder in your mailbox, do below steps:
1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately.
2. modify another messages in the "Sent Items" folder from the profile in uncache mode, in this case, the changes will never be synced up to the profile in cache mode.
In the second action above, even if I clicked "Send/Receive" button, and waited for whole night, the changes was not synched up to the cached mode side. The way I can get the latest changes to the "Sent Items" folder is "clear
offline items" and click "Update folder" or I need to remove and create the profile again.
All in all, the changes to the items in "Sent Items" folder of Outlook 2013 which was did from cache mode will be synched up to exchange server side immediately, but the changes which was did from exchange server side will
never be synched up to the cache mode side unless the end-user clear the offline items and update folder or create a new profile again.
Any help would be appreciated, thanks in advance!
Best Regards, Emily

The first behavior is by design even in the previous version of Office.
"1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately."
Uploading local changes ---- By default, when you make a change locally, that change is synced to the server after 15 seconds. When you make another change within those 15 seconds, then the timer is reset again. As now you
could in theory hold off synchronization indefinitely, there is the maximum timer. This timer is started after the first change that you made and when it reaches 60 seconds, then a synchronization will occur to upload all the changes that you have made thus
far, no matter how many seconds are left on the upload timer.
However, in second section, this should be a downloading server changes
behavior ---- When a server side mailbox change occurs, Outlook is notified by the Exchange server of this change. By default, Outlook will then wait 30 seconds before synchronizing these changes. If there are any other changes occurring
at the server level within these 30 seconds, then these changes are downloaded at the same time as well.
At this time, please directly modify the message in sender items folders through Web-based access and then wait over 30 seconds to check if the items changes from cache mode profile. Please also test if we can reproduce that in other folder.
Let me know the result. Thanks.
Cheers,
Tony Chen
Forum Support
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[email protected]

Notice field from a task in OWA (Exchange 2013 SP1) and Outlook 2013 are not the synchronizend correclty

Hello,
if I create a new task from OWA, I can't see the the information of the notice field in Outlook 2013
But when I create a new task in Outlook 2013, I can see the Information of the notice field in OWA and then when I edit this task in OWA the information field will be empty after Change this field there.
This is a very strange issue, please help!
Regards
Bernd

Hi,
To work around this issue, use one of the following methods to verify the quota status of mailboxes.
Method 1: Use Exchange Admin Console (EAC)
If you want to verify the status of individual mailbox quotas, follow these steps: 1.Log on to EAC by using a user account that is assigned at least the Mail Recipients role.
2.In the feature pane, click recipients. A list of mailboxes is displayed.
3.Select the mailbox of which you want to verify the quota status, and then click the Edit button on the toolbar.
4.Click mailbox usage. The mailbox quota usage is displayed.
Method 2: Use Exchange Management Shell
If you want to verify the status of individual mailbox quota, run the following command in Exchange Management Shell:
Get-MailboxStatistics DisplayName | ft *quota*,*size -AutoSize –Wrap
If you want to verify the status of the mailbox quota for all the mailboxes that are hosted on a database, run the following command:
Get-MailboxStatistics -Database DatabaseName | ft displayname,*quota*,*size -AutoSize –Wrap
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Outlook 2013 - cannot use RoomLists and Suggested Times

Hi,
maybe someone has a clue on what is wrong here.
In OWA, we can use the new features RoomList and Suggested Rooms when using the Calendar Assistant to plan a new meeting. The room list can be first be chosen, and the fields for the rooms are then populated as expected, you can choose one of the rooms.
The following is true for every Outlook Session on PCs/virtual Clients, they are configured to use Online Mode: In Outlook 2013, when using: New Meeting - Scheduling Assistant, the feature "Choose an available room" stays complete empty and
does not show the room list. Also the box below that, labeled "suggested Times", does not load or display content. Instead, an error message is displayed in it: "Suggestions cannot be provided because free/busy data could not be retrieved."
Laptops use the exact same Outlook version, but run in cached mode. Here, if you deconfigure "Communication using http" in the OL profile, the lookup for suggested times works _once_ until Restart, then the button is automatically added, the
profile automatically made good again, and the suggestion function is broken again.
If you deconfigure the button "Connect to Microsoft Exchange using http" in the Outlook Profile under the connection tab on an _online mode PC_, the profile is broken and not automatically made good again. So no temporary workaround is possible
here.
We do not run policies that may keep Outlook 2013 from using the functions. In fact we do only rule cached or online mode.
Our Room List is free of special characters and short enough, so no problems that other people have found in their environments.
We have found some older articles reporting broken functionality, when applying or not applying hotfixes. We have checked several of that and it is not the source of our problem.
Also, we are currently within one domain, so no complicated setup using one or more forests or even other domains, configuration of free/busy accounts should not be an issue here.
Our best guess is it may have to do with using Exchange webservices or MAPI for the connection, see both ways described communicating over http or not above, but we have not found an error or wrong configuration here.
Can you please advise on where to search next?

Hi,
Which version of Exchange server are you using?
Does the free/busy information display correctly if we click the Rooms button and select a room from GAL?
Are you trying to start a meeting in which either the Start time or the
End time is outside your working hours? If this is the case, this issue may happen. Please have a look at the following KB article and check if it applies:
http://support.microsoft.com/en-us/kb/2932395
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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[email protected]

Calendar times do not match between iPhone and Outlook 2013

I have Outlook 2013 sycing with iCloud (poorly but it works).
There is a time zone issue between these two programs. I live in Saskatchewan (-6) where we don't have daylight savings time. I have Time Zone Support turned off on my phone, and the time zone is automatically being detected.
My computer is set to Saskatchewan (-6) and if I create an event on my iPhone 5 at 9am, it will sync to my Outlook calendar for 8am in the Central Standard Time Zone instead of the Sask Time Zone. So I change it to Sask in Outlook and it now shows up in Outlook at 9am, but it is on my phone for 10am. I believe there is an issue where iCloud is sending the wrong time zone information to Outlook. I have read in other forums that everything works fine between the months of November and March, so it is definitely a time zone issue.
Hope this gets fixed.

Apple puts Saskatchewan into Central Standard Time, which isn't correct. Then when it syncs to Outlook, Outlook puts the appointment into the CST time zone, instead of the Saskatchewan -6 time zone. The problem is Apple's iCloud sending the wrong information to Outlook.
Need a fix for this please.

Outlook 2013 Task Reminder Times

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