Outlook Integration inconsistencies

Dear Members,
I have been testing the outlook integration functionality in Sap B1 2005 and Sap B1 2007 and the concept is very good because it enhances CRM for clients as well as integrated communication into the erp package.
However, I have found some inconsistencies in the solution whereby a specific functionality works inconsistently. Find below some of the queries I had and if anyone has come across them, kindly advice.
1) When an email is saved as an activity and the contacts in the email are not directly linked to a specific business partner, the dialog box only provides an option to save the email to the email addresses and not any business partner. We can therefore not choose to have the email saved as an activity of a business partner. It would also be wrong to add the email addresses as contacts of that specific business partner as they are not.
2)Emails which have signatures are not saved correctly as attachments to an activity. The u201Ccontentu201D of the email is saved in the activity of the business partner, yet in the u201Cattachmentsu201D the link to the email is not present.
3)u201CSave Email as activityu201D does not always give options to save. It will act as u201CQuick save-email as activityu201D and save the email without giving any prompt.
4)After selecting the appointments ( in outlook ) to synchronize with sap, the appointments which are not synchronized initially will keep coming up every time a synchronization is done. This results in a very long list of appointments in outlook which constantly have to be deselected and is very monotonous.
5)Once the add on is connected and a user creates an appointment in outlook, a prompt appears to synchronize it with sap. If the prompt is cancelled and at a later time a manual synchronization is done, the appointments in outlook which were not earlier synchronized do not appear in the list for appointments to be synchronized. Therefore, we have to go and manually synchronize them one at a time.
6)There is no current facility to save emails as activities for multiple business partners.
Thanks in advance
Kind regards,
Indraj.

Hi Lisa,
Please go through note 1229026.
https://service.sap.com/sap/support/notes/1229026
We ran into several issues on 2007A OI add-on and this turned out to be the problem.
On safe side, please run it on backup company DB.
Hope it helps.
Regards,
Jacqueline Jiang
SAP Business One Forums Team

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Other terms
SAP Business One, Add-on, Outlook integration, OI, snapshot template, Index, Host, U_Host, BOOSTP , failed to create
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