Outlook plugin not recognising room

I've got a server installation of Connect 6 running at my
University, but for some reason the Outlook plugin does not work. I
give it some valid credentials yet it rejects them.
We have recently moved to Exchange - would this affect it?
Anyone had any similar issues? I've used the Outlook plugin fine
with external rooms, but my own rooms, hosted within the Uni, don't
work!
Rich Osborne
P.S. Apologies for the double posting - clumsy mouse work on
my part ...

We are having the same issues, though we are using the hosted
service verison. We have tried the "/" trick and added the user to
"Meeting Hosts" group. Still not working. I believe it may be
related to a network firewall issue, but do not see any assistance
in the documentation. Other testing has included moving a laptop
off the corporate network and onto the "Internet" (via a Sprint
broadband card). When the process is started (again) to configure
the plug-in, the symptoms change, i.e. the process appears to move
farther, but a new error is returned "The meeting room you
specified is incorrect. Please enter a different meeting room".
When on the corporate network, the error is (all things the same --
same meeting room/user name/password) is: "Login, password and
meeting room URL could not be validated. Please make sure you
entered the correct information."
Any ideas and/or would support be able to provide more
details about how this mechanism actually works?

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