Override User Restrictions (N Characters) for select users in BOXI R2

We have a requirement to display Crystal Reports passed from BMC Remedy Mid-Tier to BMC Remedy AR Web Report Viewer to BOXI.  The AR Web Report Viewer will only pass along 11 characters of the password and the BOXI system is set to require a minimum of 15.   Is there a way to override the application set 15 character user restriction for 1 user?
Thank you for your assistance.

You can't override this for a single user. N characters is applicable to all Enterprise accounts. However there is a trick to create a user account with a password that is less than 15 characters. You can lower the number of required characters to 11, create the user account and then change the number back to 15. Make sure that for this particular user you uncheck the feature that you need to change the password at first logon. Changing the number back to 15 will have no effect on already existing user accounts that have a password which is less then 15 characters.
Hope this helps...
Martijn van Foeken
Focuzz BI Services
http://www.focuzz.nl
http://nl.linkedin.com/in/martijnvanfoeken
http://twitter.com/mfoeken

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