Paid Down Payment Request from 2007 not visible in 8.8

Hello experts:
I recently upgraded a customer from 2007 to 8.8, and an existing fully paid down payment request is now not visible anymore in the "incoming payment" window due to some of the changes in 8.8. But I also cannot reconcile the transaction because paid down payment requests cannot be reconciled.
I tried to cancel the incoming payment in order to apply it differently, but that also fails with a strange error message ("Cannot cancel payment: One of the credit notes has been deleted. [3524-6]").
I could create a JE to transfer the balance from the liabilities account to the asset account within the BP, then reconcile the two transactions in the asset account, and effectively having zero balance in the liabilities account, but I'd like to reconcile the two transactions in the liabilities account as well, so that they're really closed.
Any ideas?
Thanks in advance.
Joerg.

Thanks for your reply Jitin.
My issue is related to A/R, so the mentioned query doesn't turn up any results. However, a few minutes ago, the same issue appeared in A/P, so I tried the query again, with no luck.
I will proceed to log a support message and post back with the solution.
Thanks,
Joerg.

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  • Down payment received from customer

    Hi, SAP Gurus
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    Dears,
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