Paid A/P down payment request is not visible in payment window

Hi,
SAP B1 8.81 PL 06
My customer has created a down payment request and had made the payment in full
He has created A/P invoice without down payment by mistake
Now if we go to outgoing payment the paid down payment request is not showing up
What to do in this case as i cannot reconcile the D/P by using internal reconcilliation
Thanks
Md.nazeer Shaikh

Hello,
Again confirm from customer that he made outgoing payment or not otherwise entry can not loss.
Even you should check party ledger balance it is showing or not if not then user is not sure that he made or not.
Thanks
Manvendra Singh Niranjan

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