Parameter SAPNETUSID at transaction CRM_DNO_MONITOR

Hi,
When I've created a message for customer in the Solution Manager system with notif_create transaction and I go to to transaction CRM_DNO_MONITOR to manage messages, so I select the message I edit to add/delete description/SAP Notes... when I want send the message to SAP, I press At the action button select u201ASend Notification to SAPu2018satellite system. So at the status bar a message appears "Action Send Message to SAP performed when saving", I save and this pop-up error appears:
"The system could not find your SAP customer notification system user" at the help info types:
"The system could not find your SAP customer notification system user
Message no. DNO150
Diagnosis
The parameter SAPNETUSID that is required for communication with SAP is not maintained in your user master record..."
The user which I'm logged has this parameter at the su01->sapuser->parameters->SAPNETUSID value is s-user which ist the same that I've in the aisuer transaction.
The Sold-To Party user and Reported by in the message also have this parameter(SAPNETUSID) with the s-user value in the aisuser transaction
Please could you help me?
Thanks and Regards

Ruediger Stoecker wrote:
> We will soon publish some collective SAP Notes, which will fix all known erors, ensure correct configuration (BC Sets, important settings, Prio 1 forwarding outside business hours).
> These SAP Note are currently piloted with few partners.
We have released the following SAP Notes to all customer (relevant for VARs). That's the our new strategy:
1) Correct all known errors.
  Apply all relevant known SAP Notes (SNOTE + manual steps)
Note 1023598 - SAP Solution Manager Service Desk für Service Provider
2) Ensure a correct configuration.
   Run configuration report Z_VAR_CONFIG for ST 400 15 - 17
Note 1225682 - Report for VAR Configuration for SP15 - SP17
   This SAP Note is also referenced in SAP Note 1023598.
For your information, already included in SAP Note 1225682:
Configure P1 automatic forwarding configuration
(Configuration file provided as a transport attached to the note to
allow automatic configuration through report Z_VAR_CONFIG)
Note 1084744 - Problems with the automatic function 'Send to SAP'
Best regards,
Ruediger

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