SQL error 3127 while saving message in transaction crm_dno_monitor

Question

Hi gurus,
I have configured the sap servic desk in solution manager SP13 with oracle database as 10.2.0.2.0.
I am able to post a messahe from help-->create support message and with dno_notif_create.
I am trying to configure automatic e-mail functionality. I have done the required configuration as per sapnote      .But when i am changing the message from New-->to In process and trying to save the tranaction...after some time the session terminates stating" Sql error 3125".
I have check the Dump in ST22 "DBIF_REPO_SQL_ERROR it states " no new opration allowed until the current finishes..."
Here are the work process log details -->
C  actual OCI-type SQLT_CHR of OUT-variable 0 differs from cached statement (SQLT_AFC) ==> reparsing
C  sc_p=0643626C,no=47,idc_p=0644ADFC,con=0,act=1,slen=184,smax=256,#vars=3,stmt=19FF9208,table=REPOLOAD                     
C  prep=1,lit=0,nsql=0,lobret=0,#exec=1,dbcnt=0,upsh_p=00000000,ocistmth_p=05AE0084
C  IN : cols=3,rmax=1,xcnt=0,rpc=0,rowi=0,rtot=0,upto=-1,rsize=86,vmax=32,bound=1,iobuf_p=19D42068,vda_p=1E446DC8
C       lobs=0,lmax=0,lpcnt=0,larr=00000000,lcurr_p=00000000,rret=0
C  OUT: cols=9,rmax=1,xcnt=0,rpc=0,rowi=0,rtot=0,upto=-1,rsize=0,vmax=32,bound=1,iobuf_p=00000000,vda_p=1E448558
C       lobs=0,lmax=0,lpcnt=0,larr=00000000,lcurr_p=00000000,rret=0
C  SELECT "UNAM" , "UDAT" , "UTIME" , "L_DATALG" , "Q_DATALG" , "SDAT" , "STIME" , "MINOR_VERS" , "MAJO\
C  R_VERS" FROM "REPOLOAD" WHERE "PROGNAME" = :A0 AND "R3STATE" = :A1 AND "MACH" = :A2 ;
Kindly help to solve this error
Thanks,
Rasesh

Answer 1

Hi Rasesh,
This error indicates you have some problem at the oracle level communication. I would suggest you to contact an Oracle DBA who would help you better solving this error.
Regards
val