Partner Function ORG

Could anybody advise what is the purpose of the Partner Function Org field when looking at 'Assign Partner Schema to Transaction Type'

Hi,
One simple way to achieve u r req. is to maintain (BP) relationship for all Representative with Manager (Many to One) in Reps BP maintain relation with manager using Rel category as (FBUR011) Has the Responsible Business Partner.
Next step is to use Access sequence for u r partner function Manager as CRM_PARTNER_C Business Partner Relationships in Details on the source in Partner Function assign u r Representative Partner function.
Do this practice for 50 managers and 500 users i.e. (Each 10 reps=1 manager) revert if any query regarding this.
Regards,
DD's

Similar Messages

Org determination based on the Partner function

Dear Experts,
I have a scenario where i need to determine the org data of an activity based on BP assignment in Org model. this BP is caluclated based on partner determination procedure which has got access sequence "Preceding Document: Activity Partner -> Preceding Document: Sold-To Party" & is actually an employee. This employee is assigned to org structure & i want to have the org data based on that.
Can somebody help me on that.
Thanks & Regards,
Shashank Agrawal

Hi Shashank,
In the customizing, under transactions->define transaction types, cannot you make use of "Partner function ORG" under "profiles"?
Regards,
Arun Prakash

Responsible Service Org and Service Team (partner function)

Hi all CRM gurus,
I'm trying to understand the reasons behind the following design and I hope someone can clarify some points for me:
1. Organisation structure in CRM is set up with service organisation followed by service team, e.g.
ABC Company
|_Call Center 1 (the service organisation indicator under Function is selected)
|_ Region A
                   |_ Service Team A (the local service team indicator under Function is selected)
                                 |_ User Nancy
|_Call Center 2 (the service organisation indicator under Function is selected)
|_ Region B (the service organisation indicator under Function is selected)
                   |_Service Team B (the local service team indicator under Function is selected)
                                 |_ User Mary
2. Organisation determination is set up using rule 14000148 and assigned to the transaction type Z001 for interaction transaction.
3. A service team partner function is created and set up to be determined automatically via the user's assignment in the org structure (14000148). This partner is configured to be made available on the interaction record screen.
4. When a new interaction is created by user Nancy, the system automatically derives the following
Responsible service org = 'Service Team A'
Service organisation = 'Call Center 1'
Service team partner = 'Service Team A'
5. When user Nancy decides that this call should be looked after by another group, she assigns the user Mary and changes the Service team partner to 'Service Team B'. The reason why she has to change the service team partner manually is that the system does not automatically re-determine the partner in change mode.
What I can see is that the focus here is on the service team (which is the partner) and there is no means to update the service organisation and responsible service organisation. So, when the user is changed to Mary, although the service team is captured correctly, the corresponding responsible service organisation (i.e. Service Team B) and service organisation (i.e. call center 1) still remains the same. Is this acceptable?
I would think that the responsible service organisation and service organisation needs to be re-determined but this is not the case.
Are there any reasons why one would not re-determine the responsible service and service organisations?
The service team (partner) and the responsible service and service orgs seem to be handled quite independently which is another area that I don't understand. What is the benefit of having a service team partner?
I have not seen a lot of queries in this area so am not sure whether my thinking is correct or not.
Appreciate some pointers on the above.
Cheers!
SF

Hi Anyone? Any opinion or comments on this set up?

Service ORG determination based on partner function

Hi
Pls let me know - How to tell from the config which partner function from a transaction say case or complaint, is being used to determine the service ORG unit at the header level of the transaction?
Also
Suppose I have 2 partner functions
1. A - std partner function - rule = "User"
2. B - custom partner function - rule = "User"
Which one will the system use?
Thanks

Hi,
You need to define Partner Determination Procedure (PDP) where u r partner function should have 004USER as access sequence, then u can use "User orgunit" rule in org detemination rule to determine service ORG unit at the header level of the transaction.
If u have define more than one partner function as user in u r transaction system will set the same user in both place on the basis of u r PDP.
Hope it'll help u.
Regards,
Dipesh.
Edited by: DD's on Nov 11, 2008 6:27 AM

Org Units as partner function 00000014 (Employee Responsible)?

Hi All,
Hopefully a quick and simple question....
SAP allows a business partner to be assigned as the "employee responsible" to a transaction if (a) they hold the role of "employee" OR "organisational unit" AND are included in the Org Structure. All seems pretty simple?
But the search help associated with partner function 00000014 is for the SAP standard employee search, which only allows searching for persons and not organsations.
Any idea on how a seach for organisations can be performed for the "employee responsible"?
Kind regards

Hi,
I think the partner function 00000014 holds only the BP who are defined in the Role Employee in the system and a user is assigned to them.
Org BP is not not assigned to this partner function, hence the standard F4 search help has no provision to find the org bp.
Regards,
PP

Partner function should be mandatory for a perticular sales org

We have a requirement to make Sales representative assignment to the sold-to-party mandatory , during order creation ( for a particular sale org) . We have to generate incompletion log for all the orders where this partner function is missing in the header data . Please throw some light on how to do this.

Dear Satya,
I don't think it is possible sales organisation wise
But you can have this requirement sales document type wise or item category wise or Customer account group wise through maintaining the check mark for sales employee partner function in the Mandatory check box at partner functions in procedure step in the partner dtermination.
Because partner functions maintained in the prtner procedure that procedure will assigned at these levels.
Customer Master
Sales Document Header
Sales Document Item
Delivery
Shipment
Billing Header
Billing Item
You can do like this
You define different customer account group for that sales organisation
Define new Partner determination procedure through copying existing standard one
You activate mandatory check for sales employee partner function in that new prtner determination procedure.
You assign this new procedure to the account group which is sales organisation specific.
Now you create customer master data with that account group in that specific sales org now system will give the error message if don't maintain the sales employee in that customer master data>sales area data>partner functions tab.
Before going to create customer master you create Sales employee master throuh VPE1 transaction.
Still not satisfied
Try with these User Exits with help of ABAPer
User Exits for Partner Determination
Partner determination contains the following user exits for your use:
EXIT_SAPLV09A_001
You can use this user exit to control whether an address that was entered manually and has already been used in other documents (referenced), should be referenced again if it changes or whether a new address shold be created (duplicated).
EXIT_SAPLV09A_002
Call up this user exit if a customer has not been maintained in the current sales area.
EXIT_SAPLV09A_003
Use this user exit to control the origin of partners in the partner determination procedure (origin X, Y or Z). If X, Y, or Z has been entered in the Origin field, this user exit is automatically called up during partner determination.
EXIT_SAPLV09A_004
Use this user exit to integrate your own check in a program, that runs before the partner is saved in the document.
For more detailed information, see the program documentation for each ofthe user exits.
I hope this will help you,
Regards,
Murali.
Edited by: Murali Mohan.Tallapaneni on Dec 15, 2008 10:47 AM
Edited by: Murali Mohan.Tallapaneni on Dec 15, 2008 10:50 AM

Org determination in transaction based on custom Partner Function

Hi All,
I am trying to figure out how can I modify the partner determination procedure and org data profile to determine the sales area (org,dc,div,so,sg) in a transaction automatically without having to choose the sales org.
Here is the set up:
Sales Org ->Soff->Sales group are permitted for Org determination in ppoma_crm.
Custom Partner Functions - Y1 and Y2 assigned to Sales Partner Function Category
Access Sequence YXXX has the following set up:
      Source                        PF                 Function Category          Usage
10 COM_PARTNER_A
20 CRM_PARTNER_C Sold to Party
30 CRM_PARTNER_C                         Activity Partner                 CRM
40 CRM_PARTNER_C Sales Prospect
50 CRM_PARTNER_C Activity Partner
Partner Procedure YPP001 has the following setup:
Function    Access Sequence
14              User                         Recurring
15              YXXX                       Recurring
21              0001                        Recurring
23              YXXX                       Recurring
Y001                                           Recurring
Y002                                          Recurring
Y1            YXXX                       Recurring
Y2            YXXX                        Recurring
Org Data Profile YORGPROF01 is maintained for Scenario SALES with Org Model Deter Rule 10000177. Sorg and Dc mandatory set.
The transaction type YOPP is configured as shown:
Org Profile YORGPROF01
Partn Func Org Activity Partner
Partner Determination Proc YPP001
Now here is the issue:
We want that when we create transaction YOPP it should fill the Org data including Sales Office and Sales group from the partner associated with the PF Y1 which gets assigned automatically when the account is selected on the transaction.
With the above setting, it populates all the sales offices and sales groups that have been marked for determination in ppoma_crm (which we don't want it to do). We need it marked for determination so the BP's master data associated with Y1 shows up the sales group and sales office.
When the account is selected on the transaction and Y1 is determined via partner determination, we would want the sales Org also to get determined automatically from the Y1 partner's master data.
Anything that can be changed in the above settings to make this happen?
Thanks
PC

Hi
Although i have no practical experience with this but an educated guess would be to use Partner function determination . If you have 'employee responsible ' PF , Then u can further use him for org determination.
May be this helps...
Regards
Ruchi

Automatic assignment of Partner Function (Dealer) based on Postal Code?

Hi Experts,
We are realizing a project in the Bathroom-Product Industry. Responsible for the service to the end-clients are authorized dealer. When creating a service ticket the responsible dealer has to be assigned automatically to the ticket on the basis of the postal code where the IBase (the product) is installed.
The process is:
1. The client is calling the Interaction Centre and first the IC Agent has to identify the account and the Installed Base (The installed base contains the postal code where the product of the client is installed) of this account.
2. An Interaction Record is created to record this inbound call.
3. Afterwards a Service Ticket is created as a follow-up Document of the Interaction Record. In the moment of the creation of the Service Ticket the correct dealer has to be assigned automatically to the Service Ticket (as a Partner Function not as a Service Organization) on the basis of the postal code of the installed base.
I have the following question! Which are the steps to assign automatically a Business Partner Function to a Service Ticket? We also need to create a Z-Table with the postal codes for which every dealer is responsible.
Example:
Dealer 1 is responsible for the postal codes: 08040 - 08045 and 08056 - 08059. If a client is calling and his product (Installed Base) is installed in Postal Code 08042 or 08054 the dealer 1 has to be assigned to the service ticket.
I hope I could make myself clear ;-)? Anybody can give me a hint how to do that? What are the basic steps?

Slightly similiar, originally being an R/3 customer before implementing CRM our dealer equated to sales office.
In the CRM Org model (PPOMA_CRM) in the attributes of the sales office we entered the Regions & Postal codes for that dealer (pain in the arse to do) and in CRM the sales office in the org creates a BP.
We used a org rule for the IR record based on country, region, postal code to determine the appropriate sales org, DC, div, and sales office based onthe zip code. We created a custom partner function to represent the partner number of the BP from the org model. Then we configured a custom relationship "ZORG" "Is partner of sales office" and went into the BP master and assigned the actual dealer number as a partner to BP from the org model that = sales office. From that we configured a custom access sequence to pull the actual dealer number from the org model office relationships.
We looked at territory management, but our dealer is an "org BP" and territory management appeared to want to drive to a person BP number.

I can not see all "Divisions" in BP Rel.--Partner Function Assignment

Hi,
When I edit "Partner Function Assignment" in BP reliationship such like BUR011("Employee Responsible"),
I can not see all "Divisions" in list which I can see in configuration via SPRO-->Customer Relationship Management->Master Data->Orgnizational Management->Division Setting->Define Divisions.
E.g., in configuration, I can see 7 records of divisions from "001" to "007", but in "Partner Function Assignment" of BP relationship, I can only see "002" to "004".
Do you know why? Thanks a lot!
Best regards,
Long

hi
that should not be happening,if they are visible in one client then should be there in another too
do one things try run this
hrbc1_atributes_buffer_update
it will refresh the buffers of your org structure and then you may be able to add this
also check the check box where it is mentioned that"object determination should be permitted"
remember it will run only for once after you run this the check box will be unchecked again
i guess it may solve your probs
also try to structure your org structure index
use t code
crmd_index_om
and withtin the object type give O
and execute
best regards
ashish

Partner function for a team in Change Request Management

I have defined a new transaction type based on Urgent Correction. I have three partner functions:
Change Manager, Team Member and Quality Assurance Team. The first two partner functions are represented by single business partner so I can define them like employee. The third one should be represented by a team of persons, so that the Correction can be seen by every person belonging to this team in their worklist. How can I define a partner function like a team and how can I assign single business partner to the team. I would have something like this:
I have three business partners A(11),B(12),C(13) belonging to the QA team(20). When I put 20 in the QA team field, i want that the correction is in the worklist of A,B,C.
Thanks
Antonello

hi antonello lapolla,
The business partner should automatically created for the Org unit.
Now if you are trying to use the existing Org unit, the business partner are not assigned to them.
Try this:
1) You will have to activate HR integration.
GO thru note 550055.
maintain table T77S0 as per the obove notes:
the following entry needs to be made:
HRALX HRAC X Activate HR Integration
Check if the value X is present or not..
Also try
HRALX PBPON ON description
Entry should be made if its not there already.
2) Create new Organization unit using IMG activity (Create a Root Unit for Your Organizational Structure under Service Desk node).
Now to this org unit, right click create postions or Org unit under the newly created org Unit.
Then you will find that Business partner is automatically assgined to the newly created Org unit.
If business partners are not automatically created then apply following notes:
0000997009 PPOME: Search help for business partners
0001008656 Error message 5A XXX when you assign position
Please Reward if your problem is solved.
Regards,
Suzzane.

Partner Functions in Procedure - CRM 2007

We have an issue where a "Partner Function is determined on a 'Plan Header' ".
We need to populate the Ex. Interaction Centre (CRM) function, which 95 times out of 100, works fine.
the majority of plans that are created, this will read the Org Unit from the user creating the plan to populate this data.
basically we have interfaces creating plans with references to Quotes, using the Standard PIAPPLUSER, and as no Org Unit is assigned to this service user, we are able to add our own Org Unit to the ICENTER function.
however, if there are any errors during this processing, and we need to reprocess, it reads the Org Unit of the person processing the data, and not the code i am passing into CRM_ORDER_MAINTAIN....
we have looked at the settings:
    Determination Time in Partner Determination
        Specifies at what point in a transaction the system determines business
        partners for that transaction.
        o   Recurring partner determination starts as soon as you begin creating
            a transaction document and reoccurs as you process the transaction,
            until the system has found partners for all partners functions to
            which you assigned recurring partner determination.
        o   Determination during product entry occurs when you make entries at
            item level. If you want to carry out partner determination based on
            particular products or services, use this option.
        o   Determination when saving occurs when you save the transaction for
            the first time.
            -   For example, you could be use this option to determine partners
                based on the total value of the transaction.
ideally, we would like the determination to only occur if there is not an OU present for the ICENTER partner function.
does anyone have any ideas?

could not change this programmatically due to the configuration. no longer required.

Partner Function for Vendor Like UI

Hi All,
Version EHP7 , Vendor Like UI
I am not able to find the Partner Functions tab in the Purchase Org Menu .
But i can find it in the Customer Sales Org menu .
Can any one help on this ??
Regards,
Vag Vignesh Shenoy
PS : For the same vendor i see that in the ECC system the partner functions are updated perfectly.

Hi Vag
You need to perform below settings
Run transaction NWBC, enter the role SAP_MDGS_MENU_03 and choose Start NetWeaver Business Client for HTML.
Choose Search Vendor.
Choose (Customize Page).
Note
If an error message is displayed concerning missing object component Customizing proceed as follows:
End of the note.
Choose New.
In the Create Customizing dialog box enter a description and choose OK.
In the Select Transport Request dialog box choose OK.
Mark Main Page BS_BP_OVP.
On the Overview Page Schema tab, click on Section: BP_SECTION to open the UIBB structure.
Mark UIBB: ERP Vendor: Sub-Ranges BS_SP_SUBRANGES.
In the Hidden Element field in the Attributes of UIBB section select Visible and choose Save.
Repeat the procedure as of step 4 using the following values:
Edit Page BS_SP_PURCH_ORG
UIBB: ERP Vendor Purchasing Organization: Different Purchasing Data BS_SP_PURCH2_ORGS
UIBB: ERP Vendor Purchasing Organization: Partner Functions BS_SP_FUNCTIONS
Edit Page BS_SP_COMPANY_CODE
UIBB: ERP Vendor Company Code: Withholding Tax BS_SP_COMPANY_CODE_WITHHOLDING
UIBB: ERP Vendor Company Code: Dunning Areas BS_SP_DUNNING_AREAS
To show the corresponding UIBBs within Block and Mark for Deletion change requests, mark an existing vendor in the search result list, choose Block or Mark for Deletion and proceed as described above as of step number 3.

IC WebClient - Emp. Resp partner function disappearing

Hi forum,
We are implementing ICWC (CRM 5.0) and have configured ERMS rule modeler for dispatching service tickets to the responsible Org. unit. When the service ticket is created the partner functions viz., Sold-to party, Emp. Resp and Resp.Grp are visible and have values. But when the service ticket is classified and click on the "Escalate" button the partner function Emp. Resp disappears and the system asks for entering the Emp. Resp partner function. The partner det. proc is assigned to the tr. type used for service ticket.
Please help to solve this error.
Regards
Shridhar

Hi,
I could solve the problem. The partner function disappearing is fine. When any agent accepting the ticket needs to click on the "reserve" button in his inbox and that particular agent will become the Emp. Resp.
Shridhar

Replication of Vendor BBP_VENDOR_SYNC - Partner Function required?

Hi everyone - quick one here...
We are running Vendor Replication from R3 to SRM, and are using Replication Program BBP_VENDOR_SYNC overnight to do this. I am aware that we need Purchase Org Data setup for replication to occur.
Now we have 2 Account groups, 1 with Partner Functions VN, OA, and PI, and the other Account Group with NO Partner functions setup.
Replication picks up the Vendors with partner functions, and misses the ones with no Partner Functions. The only way to replicate the vendors with no Partner Functions is for us to manually run the old BBPGETVD.
Am I correct in assuming that at least one Partner function (VN?) is a prererquisite in order for BBP_VENDOR_SYNC program to work?
Thanks in advance for any feedback!
Barnaby

NOT ANSWERED BY ANYONE BUT WILL CANCEL

Another partner function is derived from the partner types than was entered

Hi Dear SRM Experts,
I am sending Purchase Requisition to SRM and it gives the error on SRM side Transaction SLG1
"Another partner function is derived from the partner types than was entered from external source"
Experts please reply me iIt is very urgent.please suggest any ideas.
Regards
Ilhan Ertas

Hello,
Check:
A. RFC user has been assigned to Local Purchase org & local purchase group.
B. RFC user is consistent in BBP_ATTR_CHECK.
C. Plants have been replicated properly into SRM and have been assigned the proper GUID's.Check table BBP_LOCMAP for this.
D. Also check the SRM RFC destinations and the SRM RFC user assigned in both the Systems.
SAP Note might be useful. 801133 - Interface used to transfer external requirements is adjusted
Thanks
Ashutosh

Partner Function ORG

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