Passcode with Enterprise Email

When setting up the enterprise email, my company has put a requirement to have an 8 digit passcode set up on the phone for security reasons. I understand the iphone supports this.
After I enter all the details, a screen pops up to say data cannot be synced until I enter a new 8 digit passcode.. press continue to continue. I press continue, but the screen disapears before I get chance to enter the 8 digits. It only gives me just a few seconds. I think its an error with the software and I have tried many times. Any suggestions?
Regards,
Scott

Scott,
I finally figured it out from numerous Google searches, several resets and a complete restore to factory setting. I had the slash the wrong direction. (In Windows, you enter the domain/userID with a forward slash. I was using that. Per the screen, you do need to use domain\userID with a backward slash.) Once I got that correct, the passcode prompt did not go away. FYI, the passcode is different from your Exchange password. Your Exchange administrator may have set a security policy in Exchange to force the users to create a DEVICE passcode to lock the device. ActiveSync honors this by requiring you to set a passcode within the parameters provided by the security policy. Hope that helps! I'm up and running finally.

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    Wicki: http://www.fredbovy.com/MediaWiki
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