Password Reset client fail to show GINA stub in Windows login

After I installed the Password Client (Version 11.1.1.1.0) and restarted the Windows XP, I found that the GINA stub "Forgot your password? Click here to reset it" cannot be displayed. But I still could do the enrollment by enter the enrollment URL in IE.
Then I installed Password Client to the Windows Server 2003 (the Password Reset Server), and restart the server. The GINA stub could be displayed above the login screen. However, when I click the GINA stub, no any screen to pop up to reset the password.
Please help to solve the issues. Thanks

Hi mAbrante ,
First of all, thanks for your reply.
This is my krb5.conf file content;
root@sunray-01 # more krb5.conf
# Copyright 2004 Sun Microsystems, Inc. All rights reserved.
# Use is subject to license terms.
# ident "@(#)krb5.conf 1.3 04/03/25 SMI"
# krb5.conf template
# In order to complete this configuration file
# you will need to replace the __<name>__ placeholders
# with appropriate values for your network.
[libdefaults]
default_realm = ESURIA.COM
default_tkt_enctypes = des-cbc-md5 ; or des-cbc-crc
default_tgs_enctypes = des-cbc-md5 ; or des-cbc-crc
[realms]
ESURIA.COM = {
kdc = es-dc1.esuria.com:88
admin_server = es-dc1.esuria.com
[domain_realm]
esuria.com = ESURIA.COM
.esuria.com = ESURIA.COM
[logging]
default = FILE:/var/krb5/kdc.log
kdc = FILE:/var/krb5/kdc.log
kdc_rotate = {
# How often to rotate kdc.log. Logs will get rotated no more
# often than the period, and less often if the KDC is not used
# frequently.
period = 1d
# how many versions of kdc.log to keep around (kdc.log.0, kdc.log.1, ...)
versions = 10
[appdefaults]
kinit = {
renewable = true
forwardable= true
gkadmin = {
help_url = http://docs.sun.com:80/ab2/coll.384.1/SEAM/@AB2PageView/1195
Let me know, if you need more info.

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