Patch download from Utilities tab fails

Question

One of the best feature of this tool is the ability to download and process patches. I have tried about everything to get this to work. Any help would be appreciated.
.netrc contains 2 entries in the following format:
machine updates.oracle.com login <Metalink account> password <AcctPassWord>
machine oracle-ftp login anonymous password [email protected]
Below is the Debug output from eof_patch11i.log.dbg:
eof_patch11i.sh has been called with DEBUG parameter
DEBUG is set to : Y
DEBUG log file : /u01/app/oracle/product/10.2.0/db_1/eof/log/INSTANCE_1702/eof_patch11i.log.dbg
Setting up: MY_REMOTE REMOTE_NODE REMOTE_PATCH_TOP REMOTE_USER
as:
count_tiers : 1 , count_readmes : 0
Setting up: MY_REMOTE REMOTE_NODE REMOTE_PATCH_TOP REMOTE_USER
as: ssh adoraupgrd102.tmpw.com -l appladupgd au_phase1/REMOTE115_APP.env adoraupgrd102.tmpw.com /oapp/app/11i/adupgdappl/patch appladupgd
Got to Process_Main
SQL OUT PATH: /tmp/EOF_LOGS29733.txt
OK - Count from ad_bugs/ad_applied_patches shows patch 4963569 applied 0 times.
DEBUG=> Next checking for applptch.txt and 4963569 count COUNT=0
Note: No applptch.txt found (/oapp/app/11i/adupgdappl/admin/ADUPGRD/applptch.txt)
Running: get_from_url_1702_4963569.sh to try and get p4963569_11i_LINUX.zip from updates.oracle.com (try: 0)
SUCCESS = ls: p4963569_*11i_*.zip: No such file or directory
Running: get_from_url_1702_4963569.sh to try and get p4963569_11i_LINUX.zip from updates.oracle.com (try: 1)
SUCCESS = ls: p4963569_*11i_*.zip: No such file or directory
Running: get_from_url_1702_4963569.sh to try and get p4963569_11i_LINUX.zip from updates.oracle.com (try: 2)
SUCCESS = ls: p4963569_*11i_*.zip: No such file or directory
Running: get_from_url_1702_4963569.sh to try and get p4963569_11i_LINUX.zip from updates.oracle.com (try: 3)
SUCCESS = ls: p4963569_*11i_*.zip: No such file or directory
Running: get_from_url_1702_4963569.sh to try and get p4963569_11i_LINUX.zip from updates.oracle.com (try: 4)
SUCCESS = ls: p4963569_*11i_*.zip: No such file or directory
#################### Get_Patch_Updates ####################
Patch_Type : 11i
Platname : LINUX
Patch_Ext : zip
P1 : p4963569
File should be then : p4963569_*11i_LINUX*.zip
DOWNLOADED_FILE :
NORMAL PATCH detected : 0
OK - Can read the patch_top: /oapp/app/11i/adupgdappl/patch
Running ls -l of *zip file:
Checking for No such file ls error: ON_REMOTE=
REMOTE_PATCH_TOP=/oapp/app/11i/adupgdappl/patch
TRYING TO scp: /u01/app/oracle/product/10.2.0/db_1/eof/patches/p4963569_11i_GENERIC TO: [email protected]:/oapp/app/11i/adupgdappl/patch
Thanks
Dave

Answer 1

Here is the full error
ERROR: std.err had output:
ping: unknown host updates.oracle.comftp: updates.oracle.com:
Diagnostic - My Oracle Support ftp Downloads from updates.oracle.com
ftp test with .netrc file: /opt/orapp/oracle/mw_db1/eof/.netrc
Checking permissions to file: $EOF_HOME/.netrc
OK - can read .netrc
Ping test to updates.oracle.com
Using ping command: ping -c 1 updates.oracle.com
OK - ping test to updates.oracle.com
Ftp test to updates.oracle.com
Maintenance Wizard not downloading any patches. Looks like it needs FTP server up and running. but installation document does not say so.
Executing test ftp and ls of patch: 5497337
ERROR - failed to access patch: p5497337_11i_GENERIC.zip from updates.oracle.com
ftp Output returned:
unknown host
Not connected.
Not connected.
Test with file: /tmp/MWftpTest.sh resolve this problem
ftp -i updates.oracle.com << START
cd 5497337
ls
quit
START
NOTE: It may be that an ftp proxy needs to be setup
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