Paying for Infinity 2, speed is less than advertis...

Hi,
I am paying for Infinity 2 "Superfast Fibre" but my speed is rubbish. Reported to BT and engineer was out yesterday, tested line and everything is ok
He reckons i'm just too far from the Cabinet and would never get the speeds suggested in the ad and as below, so it looks like I am paying £5 a month just for BT Cloud.
Is best option just to contact BT and downgrade to Infinity 1 or would this slow me down even more/
Speed tests have been run over the last week at all times of day via wired connection straight into to HH3 and consistently come out at 24Mb
Thanks
Andy

How far from the cabinet are you. See graph for speed to distance.
Regardless of that, you are out side even the lowest speed Range B estimate.  You need to contact BT again and report that your speed is 24Mbps and your estimated speed should be between the Range A estimate of 39Mbps to 59Mbps and that you want another engineer, who is prepared to look for the fault and the reason you are not getting your estimated speed, rather than fob you of with an excuse about being to far from the cabinet.
If that was the case your estimated speed on the checker would reflect that.

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