Payment from customer process

hi,
tell me abut the 'process of payment from customer&lock box concept,
regards
jana

We are all fellow users here and cannot tell you much about that iPad. Nor would Apple give you any personal information about who it is registered to. But I can tell you, by checking the serial number in the Service and Support Coverage here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
that the warranty will expire on June 5 of this year meaning that it was sold by an authorized Apple dealer to someone back in June of 2013. We can't tell whether it's been registered, but that it had an Apple ID on it when you got it is proof that it is not new and the seller is lying to you. File a complaint with eBay and PayPal.
Regards.
Message was edited by: varjak paw

Similar Messages

Copy mode of payment from customer master data to sales order,

Hi Gurus,
Hope all is fine.
I have a small doubt. If we want to transfer the mode of payment from customer master data to sales order, do we have to use Exit- MV45AFZZ.
Can't we transfer the data without the exit?

Hi,
I have tested this in sand box.Thought the customer master is having payment method ( payer ) ,It is not copying from customer master to sales order but if you maintain manually in sales order ,it is copying into billing document level.FYI see below snap shot.
Note:If you want it from customer master into sales order,may be you need to take help of abaper on this.
BR's,
Naren

PCA-Partial payment from customer profit center split

Dear all,
Problems encountered.
1) Partial payment from customer whereby the profit center not split accordance to the reference invoice.
Eg. Received incoming invoice.
Dr. Customer            RM1000
Cr. Revenue (PC:1000)         RM300
Cr. Revenue (PC:2000)         RM700
After running Tcode: F.5D (Display the doc. goto Environment--->Balance Sheet Adjustmt)
Dr. Customer   (PC:1000)         RM300
Dr. Customer   (PC:2000)         RM700
Cr. Revenue     (PC:1000)                 RM300
Cr. Revenue     (PC:2000)                 RM700
Received incoming partial payment RM100 with reference to the above document, the result as follows after running Tcode F.5D
(Display the doc. goto Environment--->Balance Sheet Adjustmt)
Dr. Bank     (PC:Dummy)       RM100
Cr. Customer   (PC:Dummy)   RM100 (As per SAP Help EC-PCA Example: Direct Revenue Posting in FI, Partial payments are distributed according to the original receivable i.e. RM30 to PC1000 & RM70 to PC2000)
Additional configuration made:
Bank Account is in 3KEH table with default PC:1460
2) Run Tcode F.5D for the second time in the same month, the result of the payment as follows:
(Display the doc. goto Environment--->Balance Sheet Adjustmt)
Dr. Bank     (PC:1460)       RM100
Cr. Customer   (PC:1460)   RM100
Questions:
1) Why partial payments are not distributed according to the original receivables?
2) Why the Profit center change to the default PC1460 for the second run? Why such inconsistency happened?
Anyone can answer the above quesstions?
Thanks & regards,
-Alice-

Hi Alice,
Check if you are actually using the tab 'Partial payment' while posting payment to the customer. If you are doing so and activating some invoice, then your customer payment credit line should have 'ivoice reference' field activated. Pl. check this. If this is activated, SAP will get the profit center from original invoice at the time of F.5D. But if you are just posting payment to customer account unapplied (without selecting any particular invoice), SAP can not get profit center from invoice and it will get profit center from the Bank account which is happening in your case.
Hope this helps. We also have similar situation in case of unapplied payments which go to Dummy profit center. I am considering following options:
1) To enter correct profit center in bank account where ever possible
or
2) To post a correction entry in PCA at month end to transfer receivables from dummy to other profit centers on some basis and reverse this entry next month.
How are you handling this dummy profit center situation?
Thanks,
Pinky

Over/Under Payment from Customer - Reason Code

We are trying to perform an incoming under payment from a Customer. We do not want to do a partial / residual payment. We would to like to send the difference amount to a particular GL account XXXXXX (bad debt). There might be situations where the difference amount is charged off to another GL account YYYYYY. Can we handle these situations using reason codes?
I tried to configure a couple reason codes to handle this, but couldn't make it work.
Could you please explain in detail how can we make the over/payments to be charged to different accounts.
Any help would be greatly appreciated.
Thanks,
Venkat

Hi,
You define Reason Codes in Customizing. Use the menu path in IMG :
Financial Accounting -> Accounts Receivable and Accounts Payable -> Business Transactions -> Incoming Payments -> Incoming Payments Global Settings -> Overpayment/Underpayment -> Define Reason Codes
In the reason codes definition, tick the check box with Heading 'C' immediately after the Correspondence Type.
Then maintain the settings Define Accounts for Payment Differences. In this setting, you can have different accounts depending on the reason code. Click on Rules and tick the check box against Reason Code. Click on Accounts and maintain the correct accounts against the reason code.
Once you have maintained the above settings, you can post the difference directly to a GL Account using Reason Code. For this, when you enter incoming payment using T-code F-28, in the open item screen, click on the Residual payment tab and enter the residual Amount. Just next to residual tab is the field to enter the reson code. Enter the appropriate Reason code and your posting will be done to a GL Account.
Hope this helps
Regards
Mahendra
Assign points if useful

Down Payment From Customer

Dear all,
Can any body tell me how to link customer down payment with Billing Document?
My scenario is "customer give 100 rs down payment while billing of 500 rs that down payment 100 rs should be subtract from 500 rs".
Thanks & Regards,
Ratish

The following Customizing settings have to be made for down payment processing:
Settings for the billing plan - To activate the billing plan function, maintain the materials, for which you wish to process down payments, with item category group 0005 (milestone billing). This gives the item type TAO via item type determination. The item type TAO calls up the billing plan function.
You need to implement the following activities in the billing plan for down payments:
Maintain deadline category - This determines the billing rule (percentage or value down payment) for the down payment request. The system assigns billing type FAZ (payment request) defined in the standard system with billing category P. (For the billing type FAZ there is the cancellation billing document type FAS in the standard system).
Maintain the deadline proposal - Use the down payments that are due for the proposed deadlines.
Maintaining a Pricing Procedure with the Condition Type AZWR:
In the standard system the condition type AZWR is delivered for the down payment value already provided but which has not yet been calculated. You must include this condition type in the relevant pricing procedure before output tax.
Enter condition 2 (item with pricing) and the calculation formula 48 (down payment clearing value must not be bigger than the item value) for the condition type AZWR.
Before the condition AZWR you can create a subtotal with the base value calculation formula 2 (net value). If the condition AZWR is changed manually, you can get information on the original system proposal from the subtotal.
Maintain the printing indicator - The pricing procedure can not be marked as a transaction-specific pricing procedure (field Spec.proc.) The condition type AZWR has the calculation type B (fixed amount) and the condition category E (down payment request / clearing).
Maintaining the Billing Document - In the standard system there is the billing type FAZ (down payment request) and the billing type FAS for canceling . The down payment is controlled using the billing category P of the billing type. A billing type becomes a down payment request when the billing category P is assigned. You have to maintain blocking reason 02 (complete confirmation missing) for the billing documents and assign it to billing type FAZ.
Copying control - Copying requirement 20 must be entered in copying control at item level for the down payment request. In the standard system the order type TA for copying control is set up according to the billing type FAZ for the item category TAO.
Copying requirement 23 must be entered in copying control at item level for down payment clearing. In the standard system the order type TA for copying control is set up according to the billing type F2 for the item category TAO.
Financial Accounting settings - A prerequisite for down payment processing is that the account is assigned to the underlying sales document. To do this, change the field status settings in Customizing as follows:
Set reconciliation accounts (transaction OBXR) - For the `received down payments' and `down payment requests' from
the G/L accounts you have selected, you should assign the field status definition G031.
Maintain accounting configuration (transaction OBXB) - For the down payments (posting key ANZ in the standard system) and the output tax clearing (posting key MVA in the standard system), you must maintain the posting key.
You must also carry out a G/L account number assignment for the tax account.
Maintain the posting key (transaction OB41) - For posting key 19, set the sales order as an optional field !!!
Maintain the field status definition (transaction OB14) - For field status variant 0001, field status group G031, set the
sales order as an optional field !!!
Assign the company code to the field status variants (transaction OBC5)

Return from Customer Process

Hi,
We are using the movement type 651 and the quantity is posted in the Return Status and we would like to know if you could help us with the questions/
1 - The document account has not been generated by system. Is it correct?
2 - We've tried to transfer from Return to Unrestricted status using tcode MB1B and movement type 453 but the quantity has been posted in quality status. We've thought the quantity would be posted in Unrestricted Status... Are we right?
3 - Another... we would use the movement type 655 in SD in which the quantity is posted in quality status and we can use tcode QM transaction to transfer the quantity for Unrestricted or Blocked status?
I'd be pleasure if you could give us some tips for this process.
BR
Valdevair

1 - The document account has not been generated by system. Is it correct?
2 - We've tried to transfer from Return to Unrestricted status using tcode MB1B and movement type 453 but the quantity has been posted in quality status. We've thought the quantity would be posted in Unrestricted Status... Are we right?
Generally you should use 655 Instead of 453.Also Note that the process of returns through quality involves 06 inspection type which is not stock relevent.Means I presume there will be no accounting document for this.
453 is returns to own & if 05 inspection type is active ,it will post to QI.
3 - Another... we would use the movement type 655 in SD in which the quantity is posted in quality status and we can use tcode QM transaction to transfer the quantity for Unrestricted or Blocked status?
for this you can activate 05 inspection lot origin against the return order.This will create lot of 05 for which you can do stock posting to block or unrestricted.
1. Maintain Inspection Type 05 in Material master.
2. Don t Maintain any Inspection lot Origin in SPRO > QM > Quality Inspection > Inspection Lot creation > Inspection at shipping > Assign Inspection lot Origin to Delivery type.
3. Create Inspection Plan for Customer return with usage 5.
4. Then create return delivery with respect to sale order no or Document no.
5. Do PGI.
6. Now a lot will be generated with stock posting option.
Making Customer Return lot stock relevant ?

Doown Payment from customers

dear all
I have an issue relatted to customers.
When we get down payment from customers we post in F-29 T-code.After this we will transfer to normal open item by doing Downpayment clearing for customer and after this we will do Normal clearing In f-32 against customer invoice.
But here my dought is, is it possible when we get advance from customers at that time only i want clear the downpayment against the customer invoice.Is this can be done only in one T-code.
If so Explain in brief.

Hi,
Following is the process for customer invoice & down payment.
1- you receive the down payment from customer & then invoice create for that customer.
2- Create the invoice & then you recive the payment of that invoice.
1-Process
   When you recieve down payment and then you create customer invoice you can use the following TCODES & process
    a- Clear the customer down payment in F-39 to special GL indicator & then clear the Customer invoice and payment in F-32.
    b- you can directly clear the customer down payment and invoice in F-32.
above process are manual clear.
    c- if you want to clear automatically, you can do this in F.13 tcode where you can clear Gl, Vendor & customers line item, but first you have to make configuration for automatic clearing, where you can make preferences for clearing Dr & Cr item e.g first you check that both Dr & Cr have same assignment fields if this is true then check both Dr & Cr have same amount if this is also true then system will clear the line items which fullfill the above criteria for automatic clearing.
2-Process
   When you create invoice you can recieve payment against that invoice in F-28.
Regards
Abdul Jabbar

Tds from customer entry

Hi,
At the time of payment received from customer TDS is deducted.but the customer has only sent the TDS certificate & the payment is not yet done by him.in such a scenario if i only want to pass an entry for the TDS without passing the payment entry.How can it be done.please help.
Regards,
Reah
Edited by: nishuroy on Sep 2, 2010 10:38 AM

Use Intermidiary account to pass a suc type of entry , After passing an entry that amount will reflected in Intermidiary account ,Then after receiving a payment from customer ,clear the intermidiary account thru F-04
Regards,
Umesh

CS Repair at Plant with Collection from Customer and Quotation

I'd like to incorporate the creation of a quotation with a pick up and repair from customer process. But am encoutering a few obstacles. Can anyone suggest a process to incorporate what I'm trying to do? :
1.     IW51 Create notification
2.     IW52 Create repair (sales) order from notification (Sales Order type YDAS) allowing receipt into plant and delivery back to customer of material.
3.     VL01N Receive material against sales order in a Returns delivery (Delivery type YDLR)
4.     Generate Service Order from Repair Sales Order (Order type SM03) , strip and inspect the material.
5.      Record Time and Materials to be used IW32 and generate planned costs.
At this point I'd like to generate a quotation in DP80 for approval but get an error:
"Quotation creation only relevant for revenue bearing service orders"
OK. So if you change order type SM03 to allow this then you can't do step 4 i.e. Generate Service Order from Repair Sales Order (Order type SM03).
I can get round this by creating a service order with order type SM02 and then create a quotation from DP80 before returning to step 4 and completing the process below but this is not ideal!
6.     Confirm Operations IW42
7.     Technically complete order IW32
8.     Send equipment back to customer VL01N with order type YDLF
9.     Collate Time and material used on repair order DP90
10.     Create billing document VF01

Use best practice scenarion H77

Down payment received from customer

Hi, SAP Gurus
Sub: Processing of Customer Down Payment
1.I have completed the required configuration in T Code OBXR for down payment received from customer and down payment request from customer.
2.The processing of Down payment request is happening without any error message.
3.When I am trying to process a down payment in T code F-29 the following error message is appearing and I could not able to proceed.
<b>Account type K is not defined for document type DZ</b>
Can any one pl guide what may be the possible problem ? How to sort it?
It may please be noted that document splitting is activated in the client and the G/L accounts have been classified as required for document splitting.
Thanks in advance.
Surendra

Hi,
the message you get is quite easy to explain: you are using doc.type DZ (should be the default doc type for transaction F-29), but you are entering a vendor line item. This is definitely a problem as doc. type DZ usually does not allow vendor lines in the document, you can check it in transaction OBA7.
Another funny thing is you are saying that you want to enter a down payment received from a customer - so why do you have a vendor line in your document? I think this is the main problem, you are just using a wrong account type. Use the customer account you have entered for the down payment request earlier.
If for seom very strange reasons, you still want to use a vendor line in the customer down payment document, then you have to use another document type that allows customer, vendor and also G/L accounts (check OBA7). However, if you are working with document splitting, you should be careful when picking a document type.
Hope that helps, points welcome
Csaba

Payment card retrieved from customer master?

hi gurus,
i am using payment card processing. i want to know why i can only manually input card type and no in sales order although i have maintained the information in customer master. can anyone kindly tell me how can i set to enable auto retrieving card type and no from cutomer master into sales order? thanks a lot.

Hi Daniel,
i guess you havent missed any config and the payment card details wont copy to sales order by default. I am also working payment cards. Reason why it isnt set in config is, we may want to input a different card number at the time of sales order / or want to use two cards to authorize a sales order / or if one of the cards has expired or invalid then i want to input a second card info.
Still if you want to pull in the info from customer master you may check with userexit_field_modification.
let me know if you have more queries on payment cards.
regards
sadhu kishore

Payment from the customer is not showing in the lockbox transaction.

Hi all,
When i execute transaction code FLB1, I could not able to find lockbox and customer did the payment but it was not reflected in sap.
Payment from the customer is not showing in the lockbox transaction.
Please suggest and gide me with solution what could be the reason i am not awear of lockbox process.
Regards,
JC
Edited by: jcnaidu on Sep 17, 2010 6:41 AM

The messages are getting to the recipient...
I am on a Comcast IMAP server if this has anything to do with it and the server settings are following the correct server port numbers, SSL settings, etc... I save Sent messages on the IMAP server for 90 days.... None of these "disappearing" messages were on the server for more than a couple of days.. Typically, these messages will get 'hung' in the Outgoing Mailbox for @30 seconds before sending... like they are being scanned for viruses or Mail can't connect to the server all of a sudden...
I anybody else here is on a Comcast IMAP server, and having this problem of disappearing Sent messages... This would tell us that it might be a Mail Provider issue with their outgoing server...
--prd54usa

Using of cash journal for advance payment to vendor or from customer.

using of cash journal for advance payment to vendor or from customer.please give advice?

Hi,
Set up a new transaction for "Advance Payment to Vendor" in Cash Journal IMG. The menu path in IMG is Financial Acct --> Bank Accounting --> Business transction --> Cash Journal --> Create, Change, Delete Business Transactions. Transaction Code for this configuraiton activity is FBCJC2.
Enter Company Code, Business Transaction Type as "K" and Cash Journal Business Transaction as "Advance Payment to Vendor". This will work if you are paying to Vendor from Petty Cash.
Check Receipt from Customer is supported if you take it in Cash Journal and then later deposit to Bank. But check payment to Vendor should be handled trhough either automatic payment program or outgoing payment transaction.
Hope this helps,
Reagrds
CSM Reddy

Payment terms based on specific dist.channel, division and Plant but not from customer master.

Dear All
I have a requirement,
Generally payments terms from customer master will flow to sales order. but here my requirement is to get a different payment terms based on specific distribution channel, division, customer and plant those are there in sales order but not from customer master. is there any user exit or functional module to fulfill this requirement, or any other suggestion appreciated.
Thanks,
Reddy

This Problem you can solve without user exit too.
The Customer master data itself can solve the problem.
You can maitain diffrent Payment Term as per the sales area (Dist.Ch+Div+S.org) of customer master.
and each sales are wise u can change the plant also.
You just need to set your logic with the combination of sales are and plant. And need to assign which payment term should determine to sales order.
If you are rasing sales order with X sales area relavent to that payment term will trigger.
Hope above logic will work, otherwise you can go with user exit.

Calling ADF page Custom Listener (Ex: ActionListener) from BPM Process Task (APPROVE/REJECT)

Hi All,
Jdeveloper version - 11.1.1.7
I am very new to BPM / SOA development, but I have very good development skills on ADF.
I am not using ADF BC, using EJB for business services and also using custom ADF pages for HumanTasks.
Usecase:
From the BPM Process task, when process submission (APPROVE / REJECT) , I need to invoke a Custom listener (Ex.Action Listener - a EJB call) in the ADF page.
I am trying to use BPM APIs.
Please clarify me how this will achieve using BPM APIs. I need detail guidelines to do it. Please make to understand this process.
Provide some useful documentation or links to understand the following:
1. Custom Human task pages
2. BPM APIs - 11.1.1.7
3. Call a BPM process task from ADF Listener and Call a ADF Listener from BPM Process task - Using BPM APIs.
Please revert more clarifications needed.
Thanks and Regards
Mohanraj N

Hi Joonas.
Plese let me explain me better for your understanding
A big summary for what I meant it's the following:
1- In the procces you made, when you add the HT activity, you have to implement it, this means declare the input(s) parameters you want. This implementation create the .task file.
2- Create an application, and projects as HT you have. Each poject are based on the .task file, and automatically create a Data Control (for each project based on a .task) with all you need.
This w'll be an empty application, so you can customize it all you want. The task selected should have all the parameters previously defined. Those parameters can change if you want.
2- Create a page(s) in the task flow for the task implementation. You can even split the the payload of the task in differents pages, create your custom pages and any logic you need.
3- An important aspect is how to match these application with the HT implemented in the process. It's possible, it's a configuration en the Enterprise Manager.
4- Deploy your application
All these are explain in the book I mentioned
Th book you can find it here:
https://blogs.oracle.com/soacommunity/entry/oracle_soa_suite_11g_handbook_1
Regards Dariel.
PS: Please, let me know if you need more details.

Payment from customer process

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