Payment from multiple customers in F-28

Hello Experts,
I have scenario where one customer is created as multiple customers in SAP.
DEF Limited has presence in three states. Hence three customers are created in SAP with customer number: 1000, 1002, 1005
I did billing of Rs.500 for each customers. Later I received Rs. 1500 (Rs. 500 from each customers of DEF i.e. Rs. 500 * 3). Since payment document should be one, in F-28, I clicked "process open items" thrice. This suffice my requirement.
But there is one problem here. I need to click "process open items" tab three times. This will be very problematic for selecting multiple customers when its 30 - 40 customers payment in one payment document.
So please tell me, if there is any solution where I can create one customer group (not account group) and select that group in F-28. Once i select that group, all open invoices related all customers in that group will appear in F-28.
This will help us performing transactions faster.
Please help me with some solution on this.
Deepak

Hello,
One option is to use worklist for customers (transaction code for customer is OB55).
Problem is that this transaction is part of customizing reason why I seldom used it in the past.
A possible solution would be to add it to the "current settings"
Regards
Th.

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3. Any step by step guides to acheive these types of scenarios would be really helpfull.
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Smith

Thanks Chirag,
As per the previous post, your answer was:
"In the mapping IDOC control record has SNDPTR field u will use the fixed value mapping with input filed which identify ur customer and output as ur party name which u will be using in ID".
As i was not quite sure about this "identifying customer " i thouht of raising new thread,
If we input the feilds as Customer name, Depot code and Location,
would that serve my purpose. I'm still in the phase of technical documentation, not started implementation yet.
Please clarify
Cheers,
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I cannot receive payments from most customers. Please help.

Almost every time a customer sends me a payment it will tell them "We can't send your payments right now. If the problem continues please contact Customer Support." no matter if they try as family and friends or goods and services. I've called PayPal about it once but they assured me nothing was wrong with my account, which brings me here. It's really weird because around 50% of the time it lets people send me money, but for a select few (which is starting to seem like the majority) it gives them that error message. And I know it's not a problem on their end, because I had them test send one of their friends a payment and it allows them to pretty much send to anyone but me. This happens with almost any amount of money, even $1, so I don't think the dollar amount is a factor. I tried looking at my payment settings to see if I had it setup to block certain payments, but it isn't. So I really have no idea what is wrong. Please help me.

Kumar19900 wrote:Almost every time a customer sends me a payment it will tell them "We can't send your payments right now. If the problem continues please contact Customer Support." no matter if they try as family and friends or goods and services. Perhaps you've hit some type of limit on "friends and family" payments. With all the abuse of that payment option, it would not surprise me that PayPal is starting to set payment restrictions for those who send lots of "friends and family" payments. It's a violation of PayPal's User Agreement for you to ask your customers to send "friends and family" payments... here's the applicable text from the User Agreement... 4.1 Receiving Personal Payments. If you are selling goods or services, you may not ask the buyer to send you a Personal Payment for the purchase. If you do so, PayPal may remove your ability to accept Personal Payments. https://www.paypal.com/us/webapps/mpp/ua/useragreement-full#4 -Sandy

WEEKLY PAYMENTS FROM MY CUSTOMERS

i need a template / spreadsheet in numbers that can calculate my customers paying a weekly rental for their cabs. if they are paying late, i need to know, if they have not paid i need to know.
accounting software does not do this,

You're saying that your accounting software can't track due or overdue payments to you? That doesn't sound quite right.
A Numbers solution would depend on what you're trying to do. How many customers? Are you looking for just a simple checklist or do you need to do some calculations?
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Process Incoming Payments for Multiple Customers

Hi,
I am currently using F-28 to process incoming payments.
Is there a way to process <u>more than one customer</u> with this function using F-28?
If not, is there another function that handles?
I just have <b>two customers</b> to process.
Regards,
Ved

Hi,
Go to F-26 incoming payments fast entry .
first you enter one customer incoming payments after clear that go to Menu option Edit -> select more. there u specify the another customer number and go ahead.
If it is helpful assign points, any problem reply

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I am having an issue with setting up an EDI process creating a payment advice for automatically clearing customer invoices when there is a head office paying for other branches that are set up as customers themselves. The payment comes over with multiple payments for multiple customers. I have the invoice nubmbers it is paying for, but when I run these through our process it puts the payment on the head-office customer and not the other customers that the invoice actually ties to. I have set up alternate payers in XD03 and have set up a worklist in OB55 with a length and prefix, but that does not seem to solve my issue - it still places the payment into the head-office account.
When I step through the code I see the worklist get called and it is picking up the customer, but I don't see anywhere where this gets used in the rest of the code. Is there something else that needs to be set up for this to work? I have seen another question on this topic before, but ends with the solution that a prefix needs to be set up. Since I have this set up and things are still not working I am not sure where to go.

Hi,
A payment advice is in principle a preselection of the open items.
In Trx f-06 enter header and payment details. In open item selection enter the first payment advice, and press enter. The next screen is then open item processing, from here EDIT>Select more jumps to a screen where you can add more open items (including payment advice).Repeat this step for each advice.
tc

Restricting Payment Method For Customers

Dear gurus!!!
My client has the following requirement in which he desires that
1- Can we receive incoming payments from customers with different payment methods. In our assignment field we give the cheque number or deposit slip etc... which is freely definable, so we want to restrict the payment method against customer considering that there is no option of "payment method" in the incoming payments screen f-28.
we want to restrict incoming payments from certain customers via cheque or cash.
does any one has any ideas on how to fulfill this requirement
your help would be highly appreciated ....
thanks
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Hi,
You can only use the payment methods assigned to your customers using the automatic payment program. Determine a house bank for these payment methods. With this it will determine which account to be used, when the customer paid in cheque or cash.
Create a payment method for INCOMING payment for cheque and cash. After that you assign the payment to your customers. When you receive the payment, you won't use f-28 but you will use F110 instead. Select the payment method for this customer and the customer. Once you're done up to posting, the payment is posted to the specific account for cheque or cash.

Error while posting Incoming payments from customers

Hi Experts,
when i am trying to post Incoming payments from customers in F-28,The payment difference amount is Rs 5.
while simulating the following error
"TAX CODE C2 FOR COUNTRY IN HAS BEEN DELETED OR INCORRECTLY CHANGED"
MESSAGE NO.FS201

Hi,
OBZT just controls the display of the various tax codes in the drop down list if MIRO/ FB60 etc.
You need to maintain the atx coe correctly in FBZP. Go to FBZP and in this tax code and check whether the tax rates etc. have been defined correctly for it.
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SDNer

Table that records - "Payments from Customers" in R3

Gurus,
1. What is the table in R3 that records "Payments from Customers" in R3?
2. In residual payments how do we track the original Invoice, so that we can report on original invoice and the corresponding Payments, Credits, cancellations etc related to the invoice?
Regards,
Kumar

You can get the detials of Open Item from BSID and for Cleared Items from BSAD.
You can execute these table through SE16.
Query the tables with the Invoice number BELNR                             Document Number, the payment history is given in the fields
DMBT1                             Amount
WRBT1                             Amount
DMBT2                             Amount
WRBT2                             Amount
DMBT3                             Amount
WRBT3                             Amount
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Doown Payment from customers

dear all
I have an issue relatted to customers.
When we get down payment from customers we post in F-29 T-code.After this we will transfer to normal open item by doing Downpayment clearing for customer and after this we will do Normal clearing In f-32 against customer invoice.
But here my dought is, is it possible when we get advance from customers at that time only i want clear the downpayment against the customer invoice.Is this can be done only in one T-code.
If so Explain in brief.

Hi,
Following is the process for customer invoice & down payment.
1- you receive the down payment from customer & then invoice create for that customer.
2- Create the invoice & then you recive the payment of that invoice.
1-Process
   When you recieve down payment and then you create customer invoice you can use the following TCODES & process
    a- Clear the customer down payment in F-39 to special GL indicator & then clear the Customer invoice and payment in F-32.
    b- you can directly clear the customer down payment and invoice in F-32.
above process are manual clear.
    c- if you want to clear automatically, you can do this in F.13 tcode where you can clear Gl, Vendor & customers line item, but first you have to make configuration for automatic clearing, where you can make preferences for clearing Dr & Cr item e.g first you check that both Dr & Cr have same assignment fields if this is true then check both Dr & Cr have same amount if this is also true then system will clear the line items which fullfill the above criteria for automatic clearing.
2-Process
   When you create invoice you can recieve payment against that invoice in F-28.
Regards
Abdul Jabbar

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Hi,
Can anybody provide me if there is any BAPI for the transaction FF68 : Posting Incoming Payments from Customers?
Cheers,
Yash K

Hi,
OBZT just controls the display of the various tax codes in the drop down list if MIRO/ FB60 etc.
You need to maintain the atx coe correctly in FBZP. Go to FBZP and in this tax code and check whether the tax rates etc. have been defined correctly for it.
Regards,
SDNer

Report on Payments From Customers on ABAP query

Dear SAP Experts!
A report is required to be made fro all the Payments of the Customers Document Type DZ
Customer Number
Sales District
County code
Payment amount: WRBTR.
As we Know there are 2 tables for the Customers IN BSEG
1. BSIS
2. BSID
Condition being : Debit./Credit Ind. : H
                         Posting Keys : 15 & 19.
Is it possible to create a query report in one feild PAYMENTS(User-defiend say in extras) to dispaly.
WRBRT of both BSIS & BSAD.
Please guide me with the logic.
Thanks & regards,
A S

Hi,
Use BSAD table. It has all the fields except sales district.
Standard reports
S_ALR_87012198   : click on dynamic selection, In documents section we have document type field enter DZ.
S_ALR_87012160   : select the only customer line items, in dynamic selection enter document type DZ.
Regards,
Chandra

Webapp (requires payment) creating multiple/duplicate products

Each time someone submits a new Webapp that requires payment, a new Ecommerce product is created. Is there a way to have the Webapp use the same product? I also have an online shop, and it's making the product management overwhelming.

I have tested all sorts workarounds for this problem. My situation was that we had a single payment webform set up and we were using this same form to accept payment for multiple events (the web form HTML code was inserted into the event detail and used to submit the event booking).
Here's what was happening:
A product was automatically created by Business Catalyst. Product code is the WebFormID of the webform used to submit the order. Product name is a concatenation of {web form name}/{event name}
An order was created in the CRM referencing the new product.
BC will create a new product when an order is placed unless the combination of Product Code + Product Name already exists. This is patently stupid since the Product Code is the primary key here. In fact, BC even warns you that this is bad as soon as you view the product page in admin.
I searched everywhere I could think of to find a way to tell the web form which product to use when creating the order. No joy. There does not seem to be a way to override the automatic creation algorithm. I posted a question about this in the forum here and never got a response.
As Shannon points out, these ARE real products as far as the database, OneSaas etc are concerned. We use OneSaas to synchronise to Saasu and this synchronisation process repeatedly failed due to missing product codes in Saasu (which is the product master by the way).
So, the only solution I could find was to duplicate our payment WebForm so that there is a unique and distinct form for every event our customers could purchase. I then modified each event so that it used the corresponding WebFormID of it's dedicated WebForm in the action URL query parameters. I didn't need to modify anything else in the event (since every webform is exactly the same - the HTML is identical. Hooray for code re-use ... NOT!).
In Saasu, I then create an Item to represent each event booking using the WebFormID as the Item code. There's no need to run around and create the products on BC. It will create diabolical looking product names using the WebFormID and if you create these manually you NEED to make sure that the name you enter is EXACTLY as BC will create it ... or you'll get a duplicate product ... again.
OneSaas now works correctly as we have it set up to pull in products from Saasu. It can pick up the new orders and relate these to Saasu products/items and then sync the invoices to Saasu.
Problems With This Approach
Your WebForm code is duplicated across multiple events. If you want to, say, change the payment methods that you accept you'll need to change each and every webform as well as modify the HTML code in the event.
You get a unique product for every event that you offer. This may not be what you want (my client didn't). At least it will synchronise.
You MUST remember to create products in Saasu any time you offer a new event. At least you can use a sensible Item name in Saaus (rather than the auto-created BC garbage) as matching is only done on the code.
If you have an external process that extracts Items from Saasu so that you can create matching products in BC you'll need to be careful not to overwrite the product names for your webform related products. Or you'll get a duplicate product created on the next order.
If anyone has a better approach I'd be happy to hear it.

DME file issue: Payment run for Customers

Hi Gurus,
Please help me in the following problem.
I have done the configurations for automatic collection/refund using F110 for customers in our ECC 6 system. Iu2019m having a requirement as below.
1. Singular payments to be made for each customer transaction.  Have done that by checking u2018Singular paymentsu2019 check box in customer master data.
2. All payments should be collected in DME file at customer level even though the payments are multiple.  have done that by customizing the RFFOGB_T program.
3. Configurations are done for incoming (Receivables) and outgoing payments (refunds) in SAP and working fine.
Now the problem is, there is a requirement to net-off the monetary value of a customer in DME file i.e. if a customer having debits and credits then we need to net off the amounts and check whether itu2019s an incoming or outgoing payment to that customer. I have done the code changes for this requirement as well and it is working perfectly fine, however DME file produces 2 CONTRA lines one as debit to bank account and another as Credit to bank account (provided I have 2 customers in a run where one customer ends up in net debit balance, and another customer ends up with net credit balance). Our Bank doesn't accept more than one CONTRA in a single DME file.
Example scenario:
Customer1
Booking 1 -> 400 (Dr) & 200 (Cr)
Booking 2 -> 300 (Dr) & 100 (Cr)
Customer2
Booking 3 -> 100 (Dr) & 300 (Cr)
Currently If I run the payment run by having both incoming and outgoing payment methods, then my DME file will result as below
Customer 1 -> Dr 400
Customer 2 -> Cr 200
Bank account -> Cr 200
However our bank is not accepting the above DME since there are debits as well as credit data records in the same file.
Currently we are going with 2 separate payment runs, one for incoming and another for outgoing by this I could able to produce 2 DME files as below for the above customer bookings.
Payment run 1:
DME 1:
Customer 1 -> Dr 700
Customer 2 -> Dr 100
Bank account -> Cr 800
Payment run 2:
DME 2:
Customer 1 -> Cr 300
Customer 2 -> Cr 300
Bank account -> Dr 600
Both files are being accepted by Bank, however business is not agreeing this since for every customer transaction bank charges client. (There will be 2 transaction for same customer in the same day)
Anybody encountered the same problem? I need some suggestion on how to produce 2 DME files in a single payment run, one having only net debit balance customers and another having only net credit balance customers, so that on a particular payment run a customer will have only one transaction going into bank either Credit or Debit. Basically I need to produce DME files as below for the above customer bookings
Payment Run 1:
DME 1:
Customer 1 -> Dr 400
Bank account -> Cr 400
DME 2:
Customer 2 -> Cr 200
Bank account -> Dr 200
Please help.

Client has a difft scenario.
They pay to the customers for warranty and incentives. 2 ways to pay to the customer: generating payment run F110 within AR and the other being F110 from AP where all the customer open items are closed and sent to AP for payment using a custom program.
The problem with this is they have two interfaces each from AP and AR and aslo a custom program.
Now, solution is to pay all customers thru AP by setting each customer as vendor so that all the open items are picked in the payment run.
Next solution is to have single interface but paymentruns seperately from AR and AP. Both would send the files differently to Bank when paymnt run executed. Concern here is when both Ar and AP send files will the interface be able to handle it like 2 difft files or should there be any consolidation kind of thing.
Another question is, do we have to set up all customers as vendors in order to pay to the customer thru AP. There is customer accounts field where range of customer accounts can be added. Just by adding customer accounts, does it pick up the items for payment.
Please reply.
Satya

Can we use the same credit card for multiple customers???

One of my clients has a requirement where they need to use the same Credit Card number for multiple customers. I have looked into the possibility of using the 'Alternate Payer' functionality but besides that is there any other way SAP can be tweaked to accept the same credit card on multiple customer accounts?
Thanks in advance for any help or guidance you may provide.
SJ

I know SAP throws an error message which is why I was looking for a solution. I do have a work around. By pointing to an 'Alternate Payer' on the Payment Transactions tab on the customer master you can have a credit card on this alternate payer master record and use this payer on several other customers. All these customers will not have any credit card stored on their master records.
Thanks for your response though.

Payment from multiple customers in F-28

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