Payment method declined.Please change your payment method
Hello
I have an iPad and an iPod,I am 15 years old so my uncle gave me his credit card,everything was awesome,I have been buying stuff free and paid for years and recently I have been receiving this problem "Payment method declined.Please change your payment method" .. Whenever I wan't to download an app either it is for money or free or even when I want to update an app that I have already downloaded a message saying "sign in required" I put my password again and the a message appears "there was a problem with the previous purchase,please update your payment information" I update the information and I am sure that the credit card is all good and filled,and I enter the information right even though the only bar empty was the Security code,anyway when I finish everything I tap done,but then it tells me "Payment method declined.Please change your payment method",I did everything,log out log in,waiting,trying over and over,but it didn't work,this problem happened a long time ago but unlikely it was fixed two days later,now I am facing this problem and I don't know how to fix it.I have seen lots of other threads that discuss this problem,but my problem is that I live in Jordan-Middle East,which is a problem because as one said was the solution is to change the credit to "none" and then return it back,I can't do that,because for some reason there is no "none" option in the page displayed,and for the other one who said to enter from store.apple.com and enter the billing information again,that won't work for me either because I can't find except "apple.com/us" >:(, I can't log in to my account in jordan while there's nothing but us app store on PC.
For god's sake someone help me out,I am really ****** off of this,I can't find a way to even send an email to apple .. can anybody help? it will be appreciated a lot.. I want help fast,I can't change my account because I have already bought a lot of apps (with money) and I can't just let the money worth go away :/
If anyone can help (not discuss and complain and tell me sorry) it will be very awesome,because I have no much more to do about this and now I am trying to reach for help
Thank you.
We are users like you. There is nothing we can do about the credit card. Call the credit card company and ask them why the purchases have been decined. They will know for sure and will be able to tell you. Wait, it is not your credit card. Who ever is the account holder will need to call the credit card company.
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Please update your payment method???
Hi, the other day I was downloading an app, and it came up with a message saying, 'there was a problem with your previous purchase, please sign in.......etc'. So I went on to my account information, and tryed re-typing my security code, but then it came up with a message saying, 'please update your payment method'. What does this mean, I have tried everything :(
contact iTunes store support !
http://www.apple.com/support/itunes/contact/
click the blue link next to the green shopping bag and follow the steps -
i have purchased appe. now, when i instaling or updating free apps, this massage is appearing: there is a billing problem with a previous purchase. please update your payment method.
Hi there ebadkowsar,
I would recommend taking a look at the information found in the article below if you are having issues with your iTunes Billinb information.
Pay an unpaid balance in the iTunes Store
-Griff W. -
There's a billing problem with a previous purchase. please update your payment method. I need a help on how to clean up all my last records for me to use another Visa card again or Master Card.
Contact iTunes Customer Service and request assistance.
Apple Support iTunes Store Contact Us -
There is a billing problem with a previous purchase. Please update your payment method. Pls help me
There is a billing problem with a previous purchase. Please help me
Hi ...
Try these support articles ..
iTunes Store: Accepted forms of payment
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am facing problem while buying app in appstore during payment . Getting message as" your payment is declined"- please help me solve this issue
If your payment method is not accepted, here is the formal Apple guidance on the situation. iTunes Store: Changing account information
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I tried downloading an app as per usual and the message 'There is a billing problem with a previous purchase. Please update your payment info' appeared. Everything in regards to my payment info is correct. What's going on? Help me!
Is there any sort of error message on the payment details screen on your account ? If not then if you enter your card's security code does that trigger an error message ?
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Port Overlap occurred! Please change your entry!
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I have a new out of the box WRT610N that is giving me this message when I try to forward different ports to the same internal port on separate machines.
Example1:
I want to forward external 3389 to internal 3389 on a machine 10.10.10.1
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Example 2:
I want to forward 2 external ports to the same internal port on one machine.
external 3389 to internal 3389 on 10.10.10.1
external 3388 to internal 3389 on 10.10.10.1
(Some clients have 3389 blocked by ISA server. Hince fooling ISA by using a different port than RDP.)
Both examples give me a port overlap error.
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I need a way to force the overlap. Please help.
And no I do not want.. and can't change the default port on the servers because the default ports are needed for internal server administration.Yes, I have the same problem. I need to remote manage more computers but this bug in the firmware doesn't let me do it.
BTW, did anyone noticed that the manual says that blue light mean gigabit connection and green 100Mbps? So on your routers is exactly backwards...
Message Edited by Hagrid on 10-24-2008 08:05 AM
(Mod note: Edited for guideline compliance.)
Message Edited by kent07 on 10-24-2008 08:31 AM -
More Apple Gobbledegook.
Cannot update my phone as message comes through "updating to iOS 7.0.4 requires at least 610 MB of free space on your iPhone. Please change your media sync options to make more storage available"
What media sync options? Where are they ? How do I change them?Afraid, this doesnt help. I've already unselected about 100 iTunes, resynced, and I still get the same message about 610 MB needing to be deleted.
What is so magic about 610 MB as a number?
Is this anything to do with iCloud? I was on the free 20 MB offeruntil last month and then got downgraded to 5 because I could n't see the need for paying for extra Cloud space. Is this the reason why? -
I cant dowload even free apps. It's asking for the card details and then Your payment method was declined. Please enter another payment method appears
I had this same problem. Even though I updated and even changed CC's in my iTunes account and there was no balance on my account....THERE WAS A BALANCE on my daughter's account that through the family network was tied to mine as the family manager. Even though all the accounts are paid by my card, I can't see or clear balances on other family members.
My daughter had to go into her account and enter (or have me enter) the 3 digit security code from the current (updated) cc to clear her balance and cease this darned error.
Now we can updated, download, and so on. What a pain.
In short if you are getting this error, especially if you CC information recently changed (expiration, number, sec code)... make sure none of your connected family members made any purchases between the time the CC info changed and you updated the iTunes account. If they did...THEY MUST CLEAR THEIR BALANCE to clear the error message.
Good luck. -
HT3702 how can you change your payment method if you're clicking the right one?
my payment method is master card, when i want to purchase a song or something, after i type in my password, they tell me that there is something wrong with the billing info. so i press it the button of the billing info., then they say that your payment method is declined and that i have to change it, but i cant change it because on my credit card it clearly says master card not something else, so what do i do??!
The card is registered to exactly the same name and address as you have on your iTunes account (including format and spacing), and you are currently in that country ? If you are, and you've checked with the card issuer in case it's them that are declining it, then you could try contacting iTunes Support and see if they can see why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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