More Apple Gobbledegook. Cannot update my phone as message comes through "updating to iOS 7.0.4 requires at least 610 MB of free space on your iPhone. Please change your media sync options to make more storage available" What media sync options? Where
More Apple Gobbledegook.
Cannot update my phone as message comes through "updating to iOS 7.0.4 requires at least 610 MB of free space on your iPhone. Please change your media sync options to make more storage available"
What media sync options? Where are they ? How do I change them?
Afraid, this doesnt help. I've already unselected about 100 iTunes, resynced, and I still get the same message about 610 MB needing to be deleted.
What is so magic about 610 MB as a number?
Is this anything to do with iCloud? I was on the free 20 MB offeruntil last month and then got downgraded to 5 because I could n't see the need for paying for extra Cloud space. Is this the reason why?
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How do I change media sync options on my iPhone 5?
When you get this message there is no alternative but to delete content from your phone, this per my conversation with Apple support a few minutes ago. In that cast try to delete only free apps or things like podcasts that can easily be restored from the original source should you desire to do so.
iTunes is a very poorly written program with an ancient interface--in 2014 it does not even support windowing. You are foolish to rely on iTunes for backing up and restoring whatever programs or data in order to upgrade the iOS. Apple's only concern with restoring and backing up data centers on DRM protrected music purchased from iTunes, nothing else and is designed to not restore media files not purchased from iTunes. Hence in my experience Apple telephone support will tell you to use third party software for transferring media from an old to a new phone when you encounter the inevitable problems. If as I do you use the phone for business software back up your data in the way that program deigns and do not rely on iTunes, particularly prior to upgrading the OS or transferring data to a new phone. -
Ok this may be a simple fix but I cant figure it out. I am trying to give my wife more room on her phone to take photos of our new baby, so I synced her phone to iTunes it shows the bar of whats taking up space on it, and 3/4ths of the phone space is categorized as 'other' but when you look at what is on the phone there is almost nothing on it, 30 songs no video or tv or books a few small apps, but nothing that would take up 3/4ths of the phones memory, its an 8 gb iPhone 4, how do i get this 'other' crap off the phone! HELP!
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Allan -
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HT204076 How to change your media sync options to make more storage available
HHow do I change media sync options to make more storage available
Hi Gohs07,
Welcome to the Support Communities! The resources below will explain some options for downloading and syncing video to create smaller files on the iPhone:
iTunes: Sync purchased HD videos to iPod or iOS device - Apple Support
http://support.apple.com/en-gb/ts4223
Download previously purchased content in a lower resolution
The easiest way to put purchased videos onto your device is to download the videos from iTunes in the Cloud. This should make sure that you get the highest resolution video optimized for your specific device. Learn more about downloading from iTunes in the Cloud.
Syncing video to iPhone 3G or earlier, iPod touch (1st or 2nd generation), iPod classic, iPod 5th generation, or iPod nano (3rd, 4th, or 5th generation)
Make sure you have the latest version of iTunes installed on your computer. You can download the latest version for free here.
Open iTunes on your computer.
From the Store menu, choose Store > Sign In, and then enter your Apple ID and password.
Navigate to your Purchased page. Find it by clicking Movies or TV Shows from the top navigation bar in the iTunes Store, and then click Purchased from "QUICK LINKS" in the iTunes Store.
Choose the appropriate video type: Movies or TV Shows.
In the lower-right corner of the screen, deselect the box next to "Download HD When Available."
Search for the desired video and click the download button.
This should download the standard definition version to your computer so you can sync to your device.
1 Currently 1080p content is compatible with iPad (3rd generation), Apple TV (3rd generation), and a Mac or PC.
2 Some movies may not be available from iTunes in the Cloud. Learn more about where iTunes in the Cloud is available.
Notes: Your computer must meet the minimum system requirements for proper playback of 1080p content.
For movies which are available from iTunes in the Cloud, purchasing the movie will download the HD version to sync to your compatible iOS devices. When you purchase movies in HD that are not currently available for iTunes in the Cloud, the movies will download both the HD and SD versions to sync to your compatible iPod and iOS devices. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBooks Store. Some previously purchased movies are not available for iTunes in the Cloud.
iTunes: Frequently asked questions about viewing and syncing videos - Apple Support
http://support.apple.com/en-gb/HT2729
Verifying iTunes video conversion and video syncing using sample QuickTime files - Apple Support
http://support.apple.com/en-us/HT201520
Cheers,
- Judy -
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Hi after trying to update my iPhone 5s while connected to iTunes on the Mac I got a notice saying it could not update the phone (error message: (-1)). Any idea what this error message means? Is it a space issue?
Resolve iOS update and restore errors
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Question
When I hit the Connect button on my droid phone a message comes up that says" Cannot Setup Sync " instead of giving me the 3 lines of codes I need to enter into my Desktop Computer.. Thanks, JoeThe Cannot Setup Sync message indicates that you don't have internet access. Check that you can get your phone online (3g or wifi) and then try to connect again.
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Everytime I try to back-up my data on iCloud I get a message saying I don't have enough storage space. Yet, in settings it says I have 4.4 GB of storage available. Any thoughts?
Welcome to the Apple Community.
What size does it say your next back up will be. -
I am trying to sync my iphone with a new itunes library. The iphone is askin for an 'exchange' password. I don't know what this is or where to find it.
Sounds like you do have an Exchange account setup on your phone. Have a Gmail or Hotmail account? They can both be setup as Exchange accounts. Have a work email account?
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I plugged in my ipod touch 4g to sync with my macbook pro and itunes sent an error saying itunes cannot read your ipod please reset your ipod, so as suggested by itunes i reset my ipod and now when i plug my ipod in itunes doesn't even recognise it and doesnt sync with it
Hello frankini
Continue your troubleshooting with the article below to resolve issues with your iPod touch not being seen in iTunes. It will walk you through checking the drivers as well as any security software that may be blocking it.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G. -
Apple TV2 cannot connect to Netflix .. message on tv screen always say "Netflix currently unavailable. Please try again later." I have tried both wifi and ethernet connection but to no avail. ANY HELP IS APPRECIATED.
..hi, Diesel.
..after resetting, and for the first time ever, ATV2 is able to access Netflix and that I was able to log in for the first time too! It stayed on processing for the longest time getting in into Netflix. However, the same message "Netflix is currently unavailable. Try again later." had reappeared on tv screen after. Resetted and restarted ATV2 again but the same message had reappeared. -
i've just updated my phone but its now saying i need to connect to iTunes, when i do this i need to then restore my iPhone and update. however iTunes is saying theres a problem downloading
Hello there, lucyhumphrey.
The following Knowledge Base article offers up some great steps for getting your iOS device updated in iTunes:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If there's still an issue connecting to iTunes then this article may provides some practical steps to try:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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