Payment on account - Accounts receivable
Hello all!
If I get a payment from a customer (incoming payment) with no invoice reference, how/where can I post that payment on the customer's account?
For Vendor/Outgoing payments F-58 gives me a checkbox to mark the payment as a payment on account, but I just can't find the same for a Customer/incoming payment (there's nothing on F-28).
Thanks for your help!
Carlos
Hi, Carlos!
Is this payment due to be made? I mean, should customer have done this payment?
If so, I would run it from FB01, as described above. If it was an incorrect payment, that you will have to reverse it to your customer, I would create a credit memo and clear it further.
Please, give more details regarding your business scenario. Will be easier to help you.
Also, if your account is managed by open item, try FB05. Transaction to be processed: Incoming Payment
Regards,
Thiago
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