Payment processing fees
Can anyone tell me how BT can charge a "payment processing fee" when there is no payment due? I queried this last month and was promised a refund by none other than one of these forum moderators. True to form, despite the promise being made in writing (email) no refund transpired and, what the **bleep**, they have done it again this month. MY ACCOUNT IS IN CREDIT - (or would be if you kept your promise of refunds) - SO NO PAYMENT IS PROCESSED = NO FEE. You owe me £3.00 on the next bill or shall I just take it to the Office of Fair Trading? Or one of those columns in the press, Which? - or do you think I just won't check my bill?
Hi frustration
Stephanie is just about to send you an email which should clear this up for you.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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Similar Messages
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Does the payment processing fee cover the previous...
Quick question with my ongoing argument about the payment processing fees. Does this charge cover the previous three months or the next three months? IE My charge was dated 18th October when my bill was generated, so does this cover October - January, or is this to cover the period of July - September. If it's the latter then the £5.40 needs refunding because it's covering the three months when I was still paying the direct debit, this was only cancelled a couple of days before the bill was generated, after BT had received all three direct debits for that billing period. It just says 18th October, but it's on the bill for July - October so I'm wondering if it's backdated as Craig told me in an email this morning it's automated, in which case it needs refunding from the bill.
Contact The Mods
Use Live Chat to speak to an advisor
Charges for cancelling your contract earlyHI you will need to ask Craig about the refund
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
British Telecom Payment Processing Fee and the Con...
On April 6th, 2013 the government introduced the Consumer Rights (Payment Surcharges) Regulations 2012. Item 4 of the act states:
“A trader must not charge consumers, in respect of the use of a given means of payment, fees that exceed the cost borne by the trader for the use of that means.”
Irrespective of this British Telecom still insist on charging its customers a £6 “Payment Processing Fee” per quarter (£24 per year) for the privilege of paying their bill on time and in full by any other means than Direct Debit.
MartinMartinWaller wrote:
It's interesting that. When our Government voted for the new regulations they voted on exactly that - the regulations - they didn't vote on the Guidance.
Yes, but the guidance is essentially a plain English description of the Regulations. It's Regulation 5(2)(k)&(l); as you need the full story, here goes:
An excluded contract is a contract—
(a)for social services, including social housing, childcare and support of families and persons permanently or temporarily in need, including long-term care;
(b)for health services provided, whether or not via healthcare facilities, by health professionals to patients to assess, maintain or restore their state of health, including the prescription, dispensation and provision of medicinal products and medical devices (and “health professionals” has the meaning given by Article 3(f) of Directive 2011/24/EU of the European Parliament and of the Council on the application of patients’ rights in cross-border healthcare)(4);
(c)for gambling within the meaning of the Gambling Act 2005(5) (which includes gaming, betting and participating in a lottery);
(d)for services of a banking, credit, insurance, personal pension, investment or payment nature;
(e)for the creation of immovable property or of rights in immovable property;
(f)for rental of accommodation for residential purposes;
(g)for the construction of new buildings, or the construction of substantially new buildings by the conversion of existing buildings;
(h)which falls within the scope of Directive 2008/122/EC of the European Parliament and of the Council on the protection of consumers in respect of certain aspects of timeshare, long–term holiday product, resale and exchange contracts(6);
(i)for the supply of foodstuffs, beverages or other goods intended for current consumption in the household, and which are supplied by a trader on frequent and regular rounds to the consumer’s home, residence or workplace;
(j)concluded by means of automatic vending machines or automated commercial premises;
(k)concluded with a telecommunications operator through a public telephone for the use of the telephone;
(l)concluded for the use of one single connection, by telephone, internet or fax, established by a consumer;
(m)under which goods are sold by way of execution or otherwise by authority of law.
Better?
You can click the white star next to this message if you think it was helpful. -
Error while terminating a 'Payment Process Request' in R12.
Hello gurus, Please help me out with this error.
When I am trying to terminate a 'Payment Process Request', the below error shows up.
Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.
The exception details are as follows.
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation. Statement: SELECT
r.calling_app_id,
r.created_by,
r.payment_service_request_id,
r.creation_date,
r.call_app_pay_service_req_code,
fa.application_name,
fu.user_name,
r.payment_service_request_status
FROM
iby_pay_service_requests r,
fnd_application_vl fa,
fnd_user fu
WHERE r.payment_service_request_id = :1
AND r.calling_app_id = fa.application_id(+)
AND r.created_by = fu.user_id(+)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:896)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:870)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:993)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:762)
at oracle.apps.iby.disbursement.transaction.payment.webui.ReviewProposedPaymentsCO.processRequest(ReviewProposedPaymentsCO.java:76)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:596)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:251)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1166)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:964)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:931)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:655)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:251)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:964)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:931)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:655)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:251)
at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2513)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1751)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:538)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:426)
at OA.jspService(_OA.java:212)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:234)
at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:29)
at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:879)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:619)
## Detail 0 ##
java.sql.SQLException: Missing IN or OUT parameter at index:: 1
at oracle.jdbc.driver.OraclePreparedStatement.processCompletedBindRow(OraclePreparedStatement.java:1783)
at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3444)
at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3493)
at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeQuery(OraclePreparedStatementWrapper.java:1491)
at oracle.jbo.server.QueryCollection.buildResultSet(QueryCollection.java:860)
at oracle.jbo.server.QueryCollection.executeQuery(QueryCollection.java:669)
at oracle.jbo.server.ViewObjectImpl.executeQueryForCollection(ViewObjectImpl.java:3723)
at oracle.jbo.server.OAJboViewObjectImpl.executeQueryForCollection(Unknown Source)
at oracle.apps.fnd.framework.server.OAViewObjectImpl.executeQueryForCollection(OAViewObjectImpl.java:4559)
at oracle.jbo.server.ViewRowSetImpl.execute(ViewRowSetImpl.java:743)
at oracle.jbo.server.ViewRowSetImpl.executeQueryForMasters(ViewRowSetImpl.java:892)
at oracle.jbo.server.ViewRowSetImpl.executeQueryForMode(ViewRowSetImpl.java:806)
at oracle.jbo.server.ViewRowSetImpl.executeQuery(ViewRowSetImpl.java:800)
at oracle.jbo.server.ViewObjectImpl.executeQuery(ViewObjectImpl.java:3643)
at oracle.apps.fnd.framework.server.OAViewObjectImpl.executeQuery(OAViewObjectImpl.java:439)
at oracle.apps.iby.disbursement.transaction.payment.server.SubmissionDetailsVOImpl.initQuery(SubmissionDetailsVOImpl.java:32)
at oracle.apps.iby.disbursement.transaction.payment.server.ReviewProposedPaymentsAMImpl.initDetails(ReviewProposedPaymentsAMImpl.java:114)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:190)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:762)
at oracle.apps.iby.disbursement.transaction.payment.webui.ReviewProposedPaymentsCO.processRequest(ReviewProposedPaymentsCO.java:76)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:596)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:251)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1166)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:964)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:931)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:655)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:251)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:964)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:931)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:655)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:251)
at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2513)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1751)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:538)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:426)
at OA.jspService(_OA.java:212)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:234)
at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:29)
at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:879)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:619)
java.sql.SQLException: Missing IN or OUT parameter at index:: 1
at oracle.jdbc.driver.OraclePreparedStatement.processCompletedBindRow(OraclePreparedStatement.java:1783)
at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3444)
at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3493)
at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeQuery(OraclePreparedStatementWrapper.java:1491)
at oracle.jbo.server.QueryCollection.buildResultSet(QueryCollection.java:860)
at oracle.jbo.server.QueryCollection.executeQuery(QueryCollection.java:669)
at oracle.jbo.server.ViewObjectImpl.executeQueryForCollection(ViewObjectImpl.java:3723)
at oracle.jbo.server.OAJboViewObjectImpl.executeQueryForCollection(Unknown Source)
at oracle.apps.fnd.framework.server.OAViewObjectImpl.executeQueryForCollection(OAViewObjectImpl.java:4559)
at oracle.jbo.server.ViewRowSetImpl.execute(ViewRowSetImpl.java:743)
at oracle.jbo.server.ViewRowSetImpl.executeQueryForMasters(ViewRowSetImpl.java:892)
at oracle.jbo.server.ViewRowSetImpl.executeQueryForMode(ViewRowSetImpl.java:806)
at oracle.jbo.server.ViewRowSetImpl.executeQuery(ViewRowSetImpl.java:800)
at oracle.jbo.server.ViewObjectImpl.executeQuery(ViewObjectImpl.java:3643)
at oracle.apps.fnd.framework.server.OAViewObjectImpl.executeQuery(OAViewObjectImpl.java:439)
at oracle.apps.iby.disbursement.transaction.payment.server.SubmissionDetailsVOImpl.initQuery(SubmissionDetailsVOImpl.java:32)
at oracle.apps.iby.disbursement.transaction.payment.server.ReviewProposedPaymentsAMImpl.initDetails(ReviewProposedPaymentsAMImpl.java:114)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:190)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:762)
at oracle.apps.iby.disbursement.transaction.payment.webui.ReviewProposedPaymentsCO.processRequest(ReviewProposedPaymentsCO.java:76)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:596)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:251)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1166)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:964)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:931)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:655)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:251)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:964)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:931)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:655)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:251)
at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2513)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1751)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:538)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:426)
at OA.jspService(_OA.java:212)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:234)
at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:29)
at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:879)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:619)Try running this SQL
SELECT
r.calling_app_id,
r.created_by,
r.payment_service_request_id,
r.creation_date,
r.call_app_pay_service_req_code,
fa.application_name,
fu.user_name,
r.payment_service_request_status
FROM
iby_pay_service_requests r,
fnd_application_vl fa,
fnd_user fu
WHERE r.payment_service_request_id = <<your concurrent request ID>>
AND r.calling_app_id = fa.application_id(+)
AND r.created_by = fu.user_id(+) -
AP - Payment Process not picking up Invoices
Hi All,
I am running the payment process from AP(Payments Manager).I have created 5 Invoices on 12-Dec-2013 and have attached the Pay Group. Once i run the payment process with the pay group none of my invoices has been picked up for processing.I have given the date range from 01-Dec-2013 to 13-Dec-2013
Please help i need close this task ASAP
RegardsHi,
What are the payment terms on the invoices? If these are not IMMEDIATE, and the payment is not due, the system would not pick them up until they are due.
What is the payment method on the invoice and in the PPR? Are you running the PPR for electronically paid invoices but the invoices are set to be paid by check?
Are there any holds on the suppliers you are trying to pay?
What are the other parameters you gave when running the PPR? It helps to check those against the invoice to make sure they would qualify.
Information about the pararameters you are using and one of the invoices to be selected would be helpful.
Cheryl -
Open item management_part payment with partial clearing_post outgoing payment process open items
In this scenario of post outgoing payment process open items , i' m facing a error titled as below
The difference is too large for clearing
Message no. F5263
Diagnosis
A non-assigned difference exists for the specified clearing amount.
The difference for an automatic difference posting must not be greater than the difference permitted for the user, nor greater than the difference permitted for the tolerance group that is contained in the customer/vendor master record.
System Response
It is not possible to automatically charge off the difference.
Procedure
You can charge off the difference manually using the function "Clear differences". You define the upper limits for automatically clearing differences in the tolerance group assigned to the user.
Change tolerance groups for user
I gave the specifications in (OBA4 screen) i.e., change tolerance groups for users/employees are as follows
Amount per document : 9999999999
Amount per open item account item : 9999999999
Cash discount per line item : 10%
Permitted payment differences left blank
What else do i need to execute ?
Please aid me in resolving the error....
Thanks in advance,
Heamanthkkumar.Hi,
it seems you want to make a partial payment of 15000, select the line item against which you want to make the payment. On the payment amount field put -15000 and then simulate. It will credit the bank account and debit you expense account. Pls refer the screen shot.
best regds
Subha -
SAP Payment Processing to BACS, SWIFT and CHAPS
Hi everyone I'm new to SDN, although been working with SAP for seven years now (taken my time getting here!).
Does anyone have experience of the SAP Payment Medium Workbench and follow-on payment processing to CHAPS, BACS and SWIFT?
I'm trying to locate a supplier that will be able to take the SAP (and Industry) Standard bulk payment files that we generate and interface them to the payment houses.
Intrested to hear other people's experiences. How do you send payments to the payment houses? What experiences have you had? Do you use the ALE processing or bulk files?
Many thanks,
Mike JoyHi Mike,
Welcome to SDN
hope the following link would be helpful.
Here is the help document for configuring payment methods with DMEE...
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/FIBP/FI-AP-AP-PT.pdf
Checkout link :
http://help.sap.com/saphelp_47x200/helpdata/EN/30/55e43fc2140549a190ec6ffa486ca9/content.htm -
R12 Payable - Payment Process Request Report
I need to list payments ordered by vendor name in Payment Process Request Report.
Currently I don't see any logic how payments are printed in "Payment Process Request" report.
Does anyone know how to resort this report?
Thanks,
JoonHi,
R12 AP not showing Accounting entry for currency exchange loss account where as same accounting entry is apearing in GL...
### Steps to Reproduce ###
1. Create AP Prepayment and pay full with forign currency (USD) Exchange rate 3.1
2.Create invoice with forign currency(USD) Exchange rate 3.75
3.go to tools/view accounting events
4. run the create accounting and go to GL and check the accounting entry
Please advise
Regards -
R12 Payment Process Request Status Report adding extra columns to XML data.
In 11i, we had modified the Preliminary Payment Report to include extra columns ( invoice distributions). In r12 , that report is obsolete and Oracle introduced a new report "Payment Process Request Status Report". This request uses BI Publisher to generate the final report output. I am unable to modify the template since the XML output of the report does not
contain the invoice distribution account data. We need to know how can we modify the XML data to include the extra columns.
For Funds Disbursement Process ( Payment Instruction File) , Oracle provides IBY_FD_EXTRACT_EXT_PUB extensibility package to construct custom XML element structure that can be added to the payment XML extract generated by Oracle Payments. Do we have something similar for this report ? Are there any other options available ?
ThanksHi
The same package "IBY_FD_EXTRACT_EXT_PUB" works for payment process request status report also. Please add the logic to get the distribution data in this package and you will see the new XML tags in this report also.
Hope this helps.
Vinit -
R12 Payment Process Request only picking up 1 Credit Note per supplier
I am using R12 v 12.1 and have found an issue when I create a Payment Process Request that includes multiple credit notes for a supplier. When I create the batch only 1 credit note is selected. When I attempt to manuallly add another credit note it adds it to the batch however when I confirm the payment batch only 1 credit note is applied The nett amount for the supplier is still positive so I am unable to determine why this issue is occuring. Can anyone tell me if there is a setting to allow multiple credit notes within a payment process batch for a supplier?
I have found something but am not sure if this is the solution. Under the 'Process Automation' tab when I create a PPR template I have noticed an option called 'Maximize Credits'. If this check box is selected will it allow multiple credit notes for 1 supplier to be added to a payment batch or is this option used for something different?
Can someone please help with my issue.
ThanksYes, you are correct.
You have to select the option "Maximize Credits" that will select all the available credit notes for the supplier while processing the PPR.
Thanks
Manish -
IBY - Payment Process Request in status Formatting
I have a problem with the payment process for a payment with processing type = PRINTED:
Steps:
I submit a Set Request, this contains the next requests
Payment Process Request Program
Scheduled Payment Selection Report
Format Payment Instructions (this will create payment instructions)
Payment Instruction Register --> but this output showed Formatted - Ready for Recording
How do I confirm a payment, only process running?
Thanks!
CarlosHi
Please review the note R12: Payment Process Request (PPR) Stuck In Status Formatting [ID 561048.1]
Hope this helps.
Thanks
Manish Jain. -
How to automatically confirm check pay run (payment process request) in R12
Payment Method = check
The payment process profile (ppp) settings are as follows:
Processing Type=Printed
Payment Completion Point = When the Payment Instruction is Formatted
Default Payment Document= blank/null
Payment File=Send to File
My question is this. Is it possible or how do you configure oracle payments (PAYMENT PROCESS PROFILE [PPP] and/or PAYMENT PROCESS REQUEST [PPR])for check payments created as a file output like you have in 'EFT' instead of printing the checks and CONFIRM the PPR/payments AUTOMATICALLY after the checks/payments have been formatted.
The reason we are doing this is because we want an external agency to print the checks for my organisation.
What is happening at the moment is that the PPR runs and the payments file is created successfully. At this point, the PPR is in 'FORMATTED - READY FOR RECORDING' status. The PPR then remain in this status until it is manually confirmed by clicking the 'Take Action' icon in the 'payment instruction' tab and then clicking on 'CONFIRM'.
If the PPR is left in the above status, then the next submitted check pay run errors because the payment document(s) are still locked by the pay run that is in the 'Formatted - Ready for Recording' state.
If it is not possible to configure Oracle payments to auto confirm the check pay run of this type, is an API available that can be called to confirm check payments - once they are in the formatted status.
I've looked at the following notes in 'My Oracle Support', but they are not much use.
Note 1097547.1 is related to bug 8781032 which talks about "Automatic Initiate when Payment Process Request is Complete".
and then Note 1215392.1 relates to enhancement request.
Bug 10142423: GIVE AN OPTION IN PAYMENT PROCESS PROFILE TO SUBMIT POSITIVE PAY FILE AUTOMATIC
Thanks.Try running this SQL
SELECT
r.calling_app_id,
r.created_by,
r.payment_service_request_id,
r.creation_date,
r.call_app_pay_service_req_code,
fa.application_name,
fu.user_name,
r.payment_service_request_status
FROM
iby_pay_service_requests r,
fnd_application_vl fa,
fnd_user fu
WHERE r.payment_service_request_id = <<your concurrent request ID>>
AND r.calling_app_id = fa.application_id(+)
AND r.created_by = fu.user_id(+) -
I have bought 2 ringtones Rome iTunes which I have received but it won't let me delete card details as saying payment error with second song but I have it on phone an now it's saying payment processing is not available an d cannot get any free apps form App Store either how can I sort this
See this thread for background on why iTunes can end up with duplicates and how they can be systematically removed. The script there is for Windows users and the "show duplicates" menus have moved around in iTunes 11, but the advice on clearing recently made duplicates should still hold.
As given in my older post "Reorganize library" is meant as a one time command to change the structure of a pre-iTunes 9 library into the newer layout that places music in its own subfolder of the media folder. Once used, if the option becomes available again that suggests that a file called .iTunes Preferences.plist in the media folder has been deleted or editied.
See also this post.
tt2 -
Payment Processing Temporarily not available, try again later.
Hey Guys,
I might have a solution for the folks who are getting the error "Payment Processing Temporarily not available, try again later".
If you have an active credit card and trying to purchase/register in the iTunes store this error pops up. On contacting support, they will tell you to check with the bank and they will also suggest an alternative solution for this(purchasing an iTunes Gift Card).
My Perspective on the Problem:
The bank or the service which Apple is using to process your card is not a 24hrs service. I am not aware if the same problem is being faced in US, Canada & UK. But seeing the previous discussions on this error, most of the Apple users in India and other countries are facing this. I reside in India and I have faced this problem.
My Proposed Solution:
Try registering your card after 9.30am GMT. I was trying to register my card all day long and as soon it was 3am IST, my card got processed and I was able to make purchase on iTunes. So, 3am IST is 9.30am GMT. 9.30am GMT must be the opening time for the day at the bank/service which apple uses to bill users. So, 8 hrs from 9.30am GMT should be the time you should try to use your card on iTunes.
Apple should take care of this.I had this happen earlier this week - thought perhaps it was a Netflix problem.when it contined the next day, I looked for a reset button - there isn't one. So, I just pulled one of the plugs out from the back of the Apple TV, waited a second and plugged it back in. Worked like a charm and could now watch my movie.
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My Apple ID is not letting me download apps it tells me to enter account details then it says that the payment processing is currently unavailable. I don't know what's wrong but can anybody help me out here
Hello nayanika_cool_gal,
The article linked below details a number of steps that can help restore the App Store's connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen
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