Paypal App - Requested Money Pending - doesn't show online

I requested money from a buyer using the Paypal Mobile app on my iphone. The customer asked me where his items were today and I had told him I hadn't received any funds. I went through my transactions online and there was nothing showing as being requested or having been received from a request for funds. I logged on to my iphones mobile app and it shows the $50 is "pending" but I did not receive any notifications of a payment having been received. I can't cancel the request, nor can I see any requests were ever made. It seems as this was lost in translation somewhere. I can not refund the money either if it was something that was actually received. I can't ship the item until the payment is complete either.... I have been doing business with paypal for over 15yrs so I am familiar with how it works, or ... used to.Any help would be appreciated.

This happened to me today. 2 MObile requests - no record of them when I log in from my laptop. I did receive the text on my phone that the requestor wants to be paid - but I can't pay it - when I log in the request is nowhere to be found. The second mobile payment I had a friend initiate (small amout) just to see if it was a fluke - low and behold it's the same scenario. Finally - I see posts relating to this bug that go back 2 years. Come on PayPal --- give us something that works.

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