Pc with windows xl/sp3 can't connect / acquire ip address from airport extreme; meanwhile, my macbook in connecting fine.  We have a wpa2 personal password

My husband's Dell with Windows xl (sp3) can't get an ip address from our new airport extreme.  Nor can my daughter's Windows 7 computer.  There are no firewalls in place.  Both computers worked with my old Airport, though it was sssslllllllowwww.  My Macbook works fine and is super fast compared to the old airport.  We are using a wpa2 personal password. 
Anyone out there have a cure for this problem so we can hook up those sad pcs?
Thanks a lot.
Elizabeth

First, make sure that the new Airport is configured exactly the same as the old one. Hopefully you saved the configuration settings in a file and can look at them to be sure.
If the Windows PC's can't connect with the same password, it's possible that the PC's were using an older wifi protocol like 802.11a or b.  The new Airport is backwards compatible but has to be setup that way check to see what versions of 802.11a the windows computers support and make sure that the wireless mode of the airport is setup to accomodate them.
Can the PC's get an IP address if they are connected to the AirPort using an ethernet cable? If they can, that would help naorrow things down to a wireless issue and not some other configuration problem.

Similar Messages

  • How far away can you connect to the internet from Airport Extreme (802.11n)

    How far can i take my Laptop away from Airport Extreme (802.11n) and still have internet connection

    According to:
    http://www.apple.com/au/airportexpress/
    They claim the Extreme has a 45m range:
    "Suppose you want to connect to the Internet with your PowerBook in an area that lies beyond the 45 metre range of your AirPort Express or AirPort Extreme Base Station"
    Will you be using all N devices? G?, B? or a combination?

  • Loosing internet connecti when removing router from airport extreme network

    Hello. I have an older airport extreme: the alien one. For years I have had the following setup:
    Modem --> Belkin Router --> Airport Extreme --> wireless signal to macbook and hardwire line to mac pro. There is also an airport express downstairs acting as a relay to boost my wireless signal. At the time i did it I had other computers so i needed the router to distribute the internet signal. I no longer need the extra capacity as I now only have a wireless macbook and a wired mac pro. Unfortunately when I disconnect the Router and connect the modem directly to the airport I no longer get internet service at either computer. I can't figure it out. The Airport Extreme is already sending all the signals to the two computers...the router is just sitting in the middle doing ostensibly nothing at all. Why, when I take it out of the loop does everything stop working? Thank you!!

    Welcome to the discussion area!
    Your AirPort Extreme was configured in "Bridge Mode" when it was used with the Belkin router.
    Since the Extreme is now the main router, you must configure the Connection Sharing setting for "Share a public IP address".
    If you are still using Tiger 10.4.x as your profile indicates, you may still have the application that came with this operating system...AirPort Admin Utility. I cannot remember back 4-5 years to tell you much about this.
    If you have upgraded to Leopard or Snow Leopard, you'll use AirPort Utility.
    I can help you if you have AirPort Utility. Post back if you need help.

  • How can I change my IP address in airport extreme?

    I have an airport extreme and I would like to change the IP address.  There is a renew DHCP tab next to IPv4 Address in Airport Utility, but if I click it doesn't change anything.  I'm very green on IP addresses, how can I change the IP address?

    I am currently connecting using DHCP.  The reason I want to change my IP address is for security.
    I see, thanks for the explanation.
    Every time you connect to a website, any website, your IP address is sent along with the content you request. There is no avoiding that. It's the method by which the content is delivered to you, analogous to a return address on an envelope you send in the mail. It's not required for websites to maintain a log your IP address or the content you requested. Most of the time it's discarded.
    That IP address sent with your web page request is the address of your ISP's router - not your AirPort Extreme. Its address can be used to identify only a broad geographical area, and only your ISP will know the location of the specific equipment it's using. To truly obscure your location from even that broad category requires connecting through a web proxy server, of which there are many to choose from. The only IP address that could be "tracked" using one of them could be anywhere around the world, and would change so often as to be useless to anyone wanting to locate you.
    In any event specifying a fixed IP address for your Extreme will not accomplish anything in the way of security or privacy, and would be no different than using DHCP.
    If you are concerned about privacy in general that is a very wide-ranging subject. I'll start by suggesting you avoid Google and all its products and services, for obvious reasons.

  • Bootcamp 2.1 with WIndows XP SP3 can't turn keyboard light off

    Hi I've installed bootcamp 2.1 on my macbook pro 13 (june 2009 model) and the operation went smoothly.
    After I install bootcamp drivers everything work like a dream eject button, screen brightness control apart from the keyboard light which I can't turn if off, the light set to the lowest and everything I boot into windows the light goes back to the maximum
    Anyone know how to control/disable the keyboard light
    I've tried macbook tray tools but doesnt work (freeze after lanuch)
    Thank you

    I found a quick fix solution.
    if I kill the process kbdmgr.exe then the keyboard light will go off and leave the display brightness the same as your setting which is fine for me.
    but the volumn controls and eject button will not work I will have to do it from the windows interface rather than the keyboard

  • Windows XP SP3 can't authenticate in 802.1x

    Hi all,
    I'm trying to get working a fresh install with 802.1x in it. I have a serious issue with Windows XP SP3 not authenticating at all... I can see (with a Wireshark) EAPoL Start messages going out from the host, but nothing happens after. The switch is pretending that it has a timeout on dot1x exchanges. We don't have any issue with Windows 7 at all !!!!
    I'm giving you details about the setup :
    Switches : Cisco switching architecture (IOS IP Services K9 12.2(55)SE)
    Authentication Server : Cisco Secure ACS 4.2
    Directories : Microsoft Active Directory and OpenLDAP for the directories
    PKI : External (opensource)
    Clients : Windows XP SP3 and a very few Windows 7
    EAP Method for the moment : PEAP MSCHAPv2
    Concerning switches, typical config is the following (only necessary things appear) :
    swi-test-802.1x#sh run
    Building configuration...
    Current configuration : 6481 bytes
    aaa new-model
    aaa group server radius ACS
    server X.X.X.X auth-port 1645 acct-port 1646
    deadtime 60
    aaa authentication login ACS_RADIUS group ACS local
    aaa authentication dot1x default group ACS local
    aaa authorization exec ACS_RADIUS group ACS local
    aaa authorization network default group ACS
    aaa accounting dot1x default start-stop group ACS
    aaa accounting exec ACS_RADIUS start-stop group ACS
    aaa accounting network ACS_RADIUS start-stop group ACS
    aaa session-id common
    ip device tracking
    dot1x system-auth-control
    interface FastEthernet0/X
    description Typical FlexAuth port 802.1x
    switchport mode access
    switchport voice vlan 160
    ip access-group Acl_Default_Acl in
    authentication event fail action next-method
    authentication event server dead action authorize vlan 99
    authentication event no-response action authorize vlan 99
    authentication host-mode multi-domain
    authentication order mab dot1x
    authentication port-control auto
    authentication periodic
    authentication timer reauthenticate server
    authentication timer inactivity server
    mab
    dot1x pae authenticator
    dot1x timeout tx-period 10
    spanning-tree portfast
    ip access-list extended Acl_Default_Acl
    permit ip any any
    radius-server host X.X.X.X auth-port 1645 acct-port 1646 key XXX
    radius-server vsa send accounting
    radius-server vsa send authentication
    end
    If I'm using Windows 7, no problem...
    I've tried to modify different registry keys concerning authMode, SupplicantMode (twice applicable but only right until XP SP2), BlockTime for reauth, following everytime Microsoft recommandations and the different published kb...
    I've tried with GPO for a global change or modifying XML template of the interface, but nothing changes...
    I'm giving you the debugs (radius authentication and dot1x events) :
    swi-test-802.1x#
    swi-test-802.1x#
    *Mar  1 01:19:25.727: dot1x-ev(Fa0/1): Interface state changed to UP
    *Mar  1 01:19:25.735: dot1x-ev:DOT1X Supplicant not enabled on FastEthernet0/1
    *Mar  1 01:19:26.230: dot1x-ev(Fa0/1): Interface state changed to DOWN
    *Mar  1 01:19:26.230: dot1x-ev:dot1x_supp_port_down: No DOT1X subblock found on FastEthernet0/1
    *Mar  1 01:19:28.327: dot1x-ev(Fa0/1): Interface state changed to UP
    *Mar  1 01:19:28.336: dot1x-ev:DOT1X Supplicant not enabled on FastEthernet0/1
    *Mar  1 01:19:28.697: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/1, changed state to up
    *Mar  1 01:19:29.510: %AUTHMGR-5-START: Starting 'mab' for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
    *Mar  1 01:19:29.510: RADIUS/ENCODE(0000000B):Orig. component type = DOT1X
    *Mar  1 01:19:29.510: RADIUS(0000000B): Config NAS IP: 0.0.0.0
    *Mar  1 01:19:29.510: RADIUS/ENCODE(0000000B): acct_session_id: 11
    *Mar  1 01:19:29.510: RADIUS(0000000B): sending
    *Mar  1 01:19:29.510: RADIUS/ENCODE: Best Local IP-Address 10.248.2.21 for Radius-Server 10.248.64.20
    *Mar  1 01:19:29.510: RADIUS(0000000B): Send Access-Request to 10.248.64.20:1645 id 1645/19, len 206
    *Mar  1 01:19:29.510: RADIUS:  authenticator 3C AE B6 01 13 26 4E 77 - 94 33 B1 40 B7 A6 06 F8
    *Mar  1 01:19:29.510: RADIUS:  User-Name           [1]   14  "60eb699a0e0f"
    *Mar  1 01:19:29.510: RADIUS:  User-Password       [2]   18  *
    *Mar  1 01:19:29.510: RADIUS:  Service-Type        [6]   6   Call Check                [10]
    *Mar  1 01:19:29.510: RADIUS:  Framed-MTU          [12]  6   1500                     
    *Mar  1 01:19:29.510: RADIUS:  Called-Station-Id   [30]  19  "00-1A-6D-FE-AA-83"
    *Mar  1 01:19:29.510: RADIUS:  Calling-Station-Id  [31]  19  "60-EB-69-9A-0E-0F"
    *Mar  1 01:19:29.510: RADIUS:  Message-Authenticato[80]  18 
    *Mar  1 01:19:29.510: RADIUS:   2F C3 4E 65 14 AF D3 8E B9 E5 29 C3 28 13 C6 B8             [ /Ne)(]
    *Mar  1 01:19:29.510: RADIUS:  EAP-Key-Name        [102] 2   *
    *Mar  1 01:19:29.510: RADIUS:  Vendor, Cisco       [26]  49 
    *Mar  1 01:19:29.510: RADIUS:   Cisco AVpair       [1]   43  "audit-session-id=0AF80215000000030048C250"
    *Mar  1 01:19:29.510: RADIUS:  NAS-Port-Type       [61]  6   Ethernet                  [15]
    *Mar  1 01:19:29.510: RADIUS:  NAS-Port            [5]   6   50001                    
    *Mar  1 01:19:29.510: RADIUS:  NAS-Port-Id         [87]  17  "FastEthernet0/1"
    *Mar  1 01:19:29.510: RADIUS:  NAS-IP-Address      [4]   6   10.248.2.21              
    *Mar  1 01:19:29.519: RADIUS(0000000B): Started 5 sec timeout
    *Mar  1 01:19:29.527: RADIUS: Received from id 1645/19 10.248.64.20:1645, Access-Reject, len 50
    *Mar  1 01:19:29.527: RADIUS:  authenticator B0 3B E5 8F 22 D1 C1 66 - F6 8F 1A 7E 88 49 AA BB
    *Mar  1 01:19:29.527: RADIUS:  Reply-Message       [18]  12 
    *Mar  1 01:19:29.527: RADIUS:   52 65 6A 65 63 74 65 64 0A 0D          [ Rejected]
    *Mar  1 01:19:29.527: RADIUS:  Message-Authenticato[80]  18 
    *Mar  1 01:19:29.527: RADIUS:   91 5F 64 12 73 8E 76 0C 31 DD 2B B7 2E EC 6E BA          [ _dsv1+.n]
    *Mar  1 01:19:29.527: RADIUS(0000000B): Received from id 1645/19
    *Mar  1 01:19:29.527: RADIUS/DECODE: Reply-Message fragments, 10, total 10 bytes
    *Mar  1 01:19:29.527: %MAB-5-FAIL: Authentication failed for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
    *Mar  1 01:19:29.527: %AUTHMGR-7-RESULT: Authentication result 'no-response' from 'mab' for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
    *Mar  1 01:19:29.527: %AUTHMGR-7-FAILOVER: Failing over from 'mab' for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
    *Mar  1 01:19:29.527: dot1x-ev(Fa0/1): Couldn't find the supplicant in the list
    *Mar  1 01:19:29.527: dot1x-ev(Fa0/1): Sending create new context event to EAP for 0x9E000002 (60eb.699a.0e0f)
    *Mar  1 01:19:29.535: dot1x-ev(Fa0/1): Created a client entry (0x9E000002)
    *Mar  1 01:19:29.535: dot1x-ev(Fa0/1): Dot1x authentication started for 0x9E000002 (60eb.699a.0e0f)
    *Mar  1 01:19:29.535: %AUTHMGR-5-START: Starting 'dot1x' for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
    *Mar  1 01:19:29.535: dot1x-ev(Fa0/1): Sending EAPOL packet to 60eb.699a.0e0f
    *Mar  1 01:19:29.535: dot1x-ev(Fa0/1): Role determination not required
    *Mar  1 01:19:29.535: dot1x-ev(Fa0/1): Sending out EAPOL packet
    *Mar  1 01:19:30.290: %LINK-3-UPDOWN: Interface FastEthernet0/1, changed state to up
    *Mar  1 01:19:39.828: dot1x-ev(Fa0/1): Sending EAPOL packet to 60eb.699a.0e0f
    *Mar  1 01:19:39.828: dot1x-ev(Fa0/1): Role determination not required
    *Mar  1 01:19:39.828: dot1x-ev(Fa0/1): Sending out EAPOL packet
    *Mar  1 01:19:50.113: dot1x-ev(Fa0/1): Sending EAPOL packet to 60eb.699a.0e0f
    *Mar  1 01:19:50.113: dot1x-ev(Fa0/1): Role determination not required
    *Mar  1 01:19:50.113: dot1x-ev(Fa0/1): Sending out EAPOL packet
    *Mar  1 01:20:00.414: dot1x-ev(Fa0/1): Received an EAP Timeout
    *Mar  1 01:20:00.414: %DOT1X-5-FAIL: Authentication failed for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID
    *Mar  1 01:20:00.414: dot1x-ev(Fa0/1): Sending event (2) to Auth Mgr for 60eb.699a.0e0f
    *Mar  1 01:20:00.414: %AUTHMGR-7-RESULT: Authentication result 'no-response' from 'dot1x' for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
    *Mar  1 01:20:00.414: dot1x-ev(Fa0/1): Received Authz fail for the client  0x9E000002 (60eb.699a.0e0f)
    *Mar  1 01:20:00.414: dot1x-ev(Fa0/1): Deleting client 0x9E000002 (60eb.699a.0e0f)
    *Mar  1 01:20:00.414: %AUTHMGR-7-FAILOVER: Failing over from 'dot1x' for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
    *Mar  1 01:20:00.414: %AUTHMGR-7-NOMOREMETHODS: Exhausted all authentication methods for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
    *Mar  1 01:20:00.414: %AUTHMGR-5-VLANASSIGN: VLAN 99 assigned to Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
    *Mar  1 01:20:00.422: dot1x-ev:Delete auth client (0x9E000002) message
    *Mar  1 01:20:00.422: dot1x-ev:Auth client ctx destroyed
    *Mar  1 01:20:00.422: dot1x-ev:Aborted posting message to authenticator state machine: Invalid client
    *Mar  1 01:20:00.733: %AUTHMGR-5-SUCCESS: Authorization succeeded for client (Unknown MAC) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
    *Mar  1 01:20:00.733: RADIUS/ENCODE(0000000B):Orig. component type = DOT1X
    *Mar  1 01:20:00.733: RADIUS(0000000B): Config NAS IP: 0.0.0.0
    *Mar  1 01:20:00.733: RADIUS/ENCODE: Best Local IP-Address 10.248.2.21 for Radius-Server 10.248.64.20
    *Mar  1 01:20:00.733: RADIUS(0000000B): Started 5 sec timeout
    *Mar  1 01:20:00.741: RADIUS: Received from id 1646/9 10.248.64.20:1646, Accounting-response, len 20
    swi-test-802.1x#
    swi-test-802.1x#
    If anyone has an idea. Another thiong to mention, hosts have a Trend OfficeScan solution for Host protection, but the same on Windows 7 and everything is OK.
    Thanks for your precious help.
    Pierre-Louis

    Hi Pierre-Louis,
    A couple of questions here:
    -We have a voice vlan defined for the port and multi-domain config.During your tests, do you have the PC connected behind an IP Phone?
    -Which authentication method do you want to go for PC/IP phone?
    -Whats the IP Phone model/vendor ?
    In the logs , we have an Access-Reject for the client MAB auth attempt and then failover to dot1x auth.However, I dont see a Phone MAC in the logs.
    On the switch debug, we see several EAPOL packets to client 60eb.699a.0e0f, which seems a Quanta computer based on the MAC vendor.
    However no EAPOL packets seen from client side.You did indicate seeing an EAPOL Start from the host PC on a sniffer trace.
    -Are you sniffing on the client adapter itself or the switchport to which client is connected?
    -If we have an IP phone inbetween, do you also see the EAPOL start packet from the client when sniffing on the switchport ?
    Windows XP ,SP3 has some changes as compared to earlier SP versions:
    http://support.microsoft.com/kb/949984
    The following output would help to further isolate on problem.You will need to ensure that we have timesync between sniffer traces and debug logs for correlation.
    On switch, save logging output of:
    debug radius
    debug dot1x all
    debug authentication all
    debug authentication feature mab_pm all
    debug authentication feature mda all
    debug authentication feature voice all
    Simultaneously you can capture sniffer trace by spanning switch port interface to  which Phone/PC is connected.Please don't use any filters during the sniffer capture.
    After above steps please do a shut/no shut for tested port interface and replicate the problem with Win XP SP3.
    Following the test, you can also obtain the output of "show auth sessions int
    HTH,
    Alex

  • Problems with Windows XP SP3 in Boot Camp

    Hi,
    I have recently received a 21.5" iMac; it is the higher-end of the 21.5" standard configurations. The problems I am having, I believe, specifically relate to drivers.
    Firstly, I get no sound whatsoever in Windows XP SP3 (boot camp); I have tried removing and reinstalling the drivers from the Snow Leopard install disc, but no success. I have no yellow question marks in the device manager window, but the absence of audio still persists.
    Secondly, I cannot gain access to the special functions of the Apple wireless keyboard in Windows XP SP3 via Boot Camp. Again, I have tried reinstalling the drivers, but no success. I have read an Apple support document which states that the keys are only supported on late 2009 Macs; I own one of these Macs, so that cannot be the problem.

    Problems with Windows XP SP3 in Boot Camp
    Boot Camp forums are here: http://discussions.apple.com/category.jspa?categoryID=237

  • Can someone connect in FaceTime if they are using a friends Macbook Pro, yet, doens't have an Apple ID??  For example, I have an IPAD and a Macbook Pro.  Can I connect to FaceTime on my Macbook Pro and connect with a friend using my IPAD????

    Can someone connect in FaceTime if they are using a friends Macbook Pro, yet, doens't have an Apple ID??  For example, I have an IPAD and a Macbook Pro.  Can I connect to FaceTime on my Macbook Pro and connect with a friend using my IPAD????

    I have also tried changing the contact emails(you can contact me by) in Facetime(diff email for IPAD and Macbook Pro).  Facetime tried the call, I see the accept buttom appear and it goes away as the call never connects?   Any ideas??

  • I have a 3rd party hard drive with movies on it ,it is connected to my airport extreme. The AE is connected to my tv via ethernet cable. Can I stream my movies to the Tv ?

    I have a 3rd party hard drive with movies on it ,it is connected to my airport extreme. The AE is connected to my tv via ethernet cable. Can I stream my movies to the Tv ?

    Not without a player..
    The AE is a dumb file server.. the hard disk you plug in is an even dumber hard disk.
    There are no smarts in this setup.. not even DLNA. So the TV would have to be an extremely smart one to read raw files on a network drive.. none do that I know of.
    A solution is WD live TV.. it can read files from just about any file source on network and play them to the TV.
    Nothing apple makes will do that.. ATV is a streamer not a media player. Everything in the Apple world is tied up with itunes. So you must have a computer running itunes to use it.
    You can download a more generic player for ipad, and put that as part of the network.. but you still need ATV to display the video.

  • Skype 7.6 crashing at startup - netbook with windows xp sp3

    i had the same problem since update skype to 7.6 version. please help to fix the problem to me communicate to my family in the philippines. i used netbook with windows xp sp3
    Title edited as Separate Topic

    Open Windows Event Viewer -> Application. Look for the recent error messages with timestamp corresponding to Skype crash. Copy and paste here the description of the error text.

  • I have a dell computer with windows xp. i can not download itunes it is looking for itunes.msi and because it can not find it, i can not download itunes 10, and i can not delete itunes from my computer. HELP!!!!!!

    i have a dell computer with windows xp. i can not download itunes it is looking for itunes.msi and because it can not find it, i can not download itunes 10, and i can not delete itunes from my computer. HELP!!!!!!
    What else can I do ?

    Snow Leopard = OS X 10.6.x
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs
    http://support.apple.com/kb/SP575
    If so... Purchase a Snow Leopard Install Disc...
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Other countries...
    http://support.apple.com/kb/HE57
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
    Be sure to make a Backup of your Current System Before Upgrading...

  • Windows can't find harddisk (connected through usb-hub to airport extreme) although airport utility can

    windows can't find harddisk (connected through usb-hub to airport extreme) although airport utility can

    There are a number of posts related to copying issues between Windows Vista / 7 and AirPort Disks. Two potential solutions being forwarded are: 1) Changing the LAN Manager authentication level, and/or 2) Disabling the Windows Search feature.
     To change the LAN Manager authentication level:
    From the Windows Vista / 7 desktop, click Start
    Search for: security
    Click 'Local Security Policy'
    Goto Local Policies > Security Options
    Under Policy, double-click 'Network security: LAN Manager authentication level'
    Change level to: Send LM & NTLM responses
    Under Policy, double-click 'Network security: Minimum session security for NTLM SSP based (including RPC) clients'
    De-select 'Require 128-bit encryption'
    Click OK
     To disable Windows Search:
    Start > Control Panel > Programs > Programs & Features
    On the right-hand side, click "Turn Windows features on/off"
    Scroll down, and de-select "Windows Search".
    Press OK, close all windows and restart.
     A third "solution," that has worked for me, is verify that both the AirPort base station and the Win7 PC are using the exact same Workgroup Name. In my case, I use "WORKGROUP" (without the quote marks) for this name. From the AirPort Utility, you would enter this value on the Disks > File Sharing tab. On Win7, Start > Control Panel > System and Security > System > Change Settings > Change > Workgroup

  • TS1424 Just got a new computer with Windows 8. Can't get Itunes to download. Checked with clerk at Sam's Club who said that was her experience as well.

    Just got a new computer with Windows 8. Can't get Itunes to install. Checked with a clerk at Sam's Club who said it wouldn't install for her either.
    What do I need to do. Sent an email to Apple; but just got a computer generated response with no helpful advice.

    Do you get an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)

  • I have problem with account that i can't make update or buy from app store There is massage appear in my payment page that i must contact with i tunes support to complete this transaction Please help me to fixe this problem as soon possible Hany hassan 00

    I have problem with account that i can't make update or buy from app store
    There is massage appear in my payment page that i must contact with i tunes support to complete this transaction
    Please help me to fixe this problem as soon possible
    Hany hassan
    0096597617317
    0096596677186
    Thank you

    You need to Contact iTunes Support...
    Apple  Support  iTunes Store  Contact Us

  • I have just upgraded from Elements/Premiere elements 11 to version 12. I am running on a PC with Windows 7. When I try to run video from the existing catalogue or video newly imported I get a window stating "....system does not have the required compresso

    I have just upgraded from Elements/Premiere elements 11 to version 12. I am running on a PC with Windows 7. When I try to run video from the existing catalogue or video newly imported I get a window stating "....system does not have the required compressor/decompressor (codec) installed" Where has it gone? Where do I get a new one? I am getting REALLY REALLY fed up with trying to find an answer!!!!!!!!

    Try to disable hardware acceleration in Firefox.
    *Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Maybe you are looking for