PCUI - My Teams Overdue Activites
Hi,
We're using the Sales Manager role in the PCUI in CRM. There is a page displaying My Teams Overdue Activities - page name 'com.sap.pct.crm.act.myteams_overdue_activities'. In saphelp it explains that this page should do the following:
'This iView displays activities that are overdue on the current date, that is, their planned completion date is earlier than the current date. All activities are displayed that belong to users in the sales manager's team.'
Has anyone used this before and know what I need to do to get to see 'My Team's' activities. I have created a 'position' in the org model and assigned users to this position. I assume this would work but it didn't so I was wondering how I can assign users to a team?
Any help would be much appreciated.
Regards
JoJo
Hi Jojo,
We also use this iView and had the likeliy the same problem as you.
In your org model you need an additional (second) position which is marked as "Head of own organisational unit". Assign a person (a team leader) to this position.
i.e. :
Org unit
|
|-position one
| |-employee1
| |-empl.2
|
|-position team leader (with "head of own ...")
|-employee5 (team leader)
|- ...
All employees under the "position team leader" would see all activities under "Org unit" by startig i.e. "My Team's Activities".
I hope I could help.
Regards,
Abbas
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