PDF prints a thumbnail and backwards

I recently upgraded a user to Acrobat Reader 9 and since then, when he tries to print a paper copy of PDF's to his post script printer, they come out as inverted and the size of a thumbnail picture.   Even if he sets the printer to the proper paper size, uses choose paper source by pdf size and "fit to size" options, it still prints out incorrectly.
If he prints to a PCL printer the prints turn out ok, but his primary printer is a post script printer.  I would like to find a resolution for him, or at least a reason why this is happening.

My appologies for the oversite.  Subject has been moved to the proper forum

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