PDP in campaign

Hello Experts.
While i am creating campaign the partner functions marketing manager should be determined by system. I am using the access sequence CH08 -Organizational Data: Employee of Responsible Organizational Unit. It is using the org determination rule: Org data model "100000062". But this rule is meant for sales scenario. Is there any standard access sequence which can be used to get manager detials of my(Employee responsible) marketing organization in campaign.
Your help is much appreciated.
Regards,
Deeps.

Hi,
Please refer these links,may help u..
http://help.sap.com/saphelp_crm40/helpdata/en/3c/92ecee484a11d5980800a0c9306667/content.htm
[thread|Define Partner Determination Procedure With Filter?;
Thanks & regards.

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Workflows for campaign automation

Dear experts,
We are working on campaign automation in CRM 5.0
As per the business scenario we need to send the target group in a file to the third party.
We have created a start node and a campaign element.
Attached a target group and assigned workflow( Create target group and send to the channel) to the campaign element.The remaining details filled in.
Now when we start the campaign automation the message displays as "campaign started successfully" but we are unable to see output.
Do we need to activate workflows run campaign campaign ?
If it is so how activate workflows ?
Points willl be rewarded for the suitable solution.
Regards,
Madhu

Hi,
For setting up partner determination procedure for Campaign, goto transaction spro.
Choose CRM->Marketing ->Marketing Planning and Campaign Management
In here, please expand the node 'Partner Processing'. There is IMG documentation help available on how to set up PDP.
Hope this helps.
Thanks and Regards,
Nisha

Assign partner determination procedure for campaign automation

Dear all,
could anyone help me how to set up Partner determination in CRM? I try to create campaign automation and when I want to release it I get this error message:
Diagnosis
Campaign 1: Parties involved have been assigned to this marketing project. However, there is no partner determination procedure assigned to type "Product Promotion" (Z002).
System Response
The partner determination procedure is determined from the type. If you select a type that does not have a partner determination procedure assigned to it in Customizing although parties involved are assigned to the marketing project, the assigned parties involved cannot be validated. You therefore need to choose a type with a partner determination procedure assigned if parties involved are assigned to the marketing project.
Afterwards I§m not allowed to save the campaign changes and to release the campaign.
Please, how can I assign the Partner determination procedure?
Thank you very much
Michal

Hi,
For setting up partner determination procedure for Campaign, goto transaction spro.
Choose CRM->Marketing ->Marketing Planning and Campaign Management
In here, please expand the node 'Partner Processing'. There is IMG documentation help available on how to set up PDP.
Hope this helps.
Thanks and Regards,
Nisha

Campaign Determination Procedure

Hi Guys,
As per our requirement, campaign specific discounts have to be caluculated in Sales order with Campaign Reference. Can any one please let me know the process involved in configuring the same?
Do we need to configure Condition Technique for this? If yes, please provide me the link if you have any.
points will be awarded
Thanks in advance,
Ram

Hi,
For setting up partner determination procedure for Campaign, goto transaction spro.
Choose CRM->Marketing ->Marketing Planning and Campaign Management
In here, please expand the node 'Partner Processing'. There is IMG documentation help available on how to set up PDP.
Hope this helps.
Thanks and Regards,
Nisha

Campaign Report Clicks, Open, and, Bounces

How does WebTools determine the number of Clicks, Opens, and, Bounces on the Campaign Reports?
Thanks to all in advance.

I would be interested in the answer to this also.

Report on campaign response

Hi All,
There was a campaign launch at beginning of month, and now we are trying to do analysis on the campaign response. We have a field at contact level called Subsegment which can have values like Experienced RIA, Inexperienced Stock Broker etc. Now, I need to develop a report that would give a count of click through, open response, opt out, hard bounce and also their % based on sub segment field. I am able to develop report with count of click through, open response, opt out, hard bounce but when I develop a field with formula as (Metrics."# of Click Through"/Metrics."# of Recipients")*100 and put this field in pivot table, I get all erroneous data. The formula gives me all weird values, it display 0 then there should be 15 etc.
Can anybody please help in indentifying what wrong am I doing.
Thanks in Advance,

Hi All,
Never Mind Guys, i figured it out, i had to cast the data type as float to get the desired output, the system was orginally converting everything into integer and that's why i was getting weird results.
Thanks,

Campaign Metrics - # Bounces Switched?

Hi -
We have sent out several campaigns and are now reporting on them.
The metrics seem to be mixed up on the subject area.
The campaign was sent out 2/3/2011
The receipent data on the campaign object shows delivery status of 8 hard bounces and 1 soft bounce as of 2/7/2011
The dates are important since the report is 24 hours delayed......
When we run our report using metrics from the Campaign Response History subject area - no formulas, just pulling Metrics."# of Soft Bounces and Metrics."# of Hard Bounces"
the results are SWITCHED. I have tried to change teh aggregation rule from default to sum, just to check. No pivot tables are being used...just straight values.
Does anyone know if this is really a bug or what else might be happening??
Thanks,
Ann

Hi Ann,
If you are sure you are seeing an error in the data, please enter an SR with Oracle Support.
Thanks!

Run report that show "BOTH" campaign name AND contact when getting integration error message that relates to Lead Campaign Association

When running an External Calls Failed report for Lead Campaign Association (e.g.Attempted to add a campaign member where either the member id 00Q70000015ngo5 or the campaign id null is null.), the report show me the contact but not the campaign the contact was trying to associate itself to in SFDC. In order to see the campaign, I have to click on the downward arrow and click on the "view external call details" FOR EACH INDIVIDUAL CONTACT.
Is there a report I can run that shows me both the campaign and contact for the error? I can't efficently trouble shoot issues in Eloqua if I have to view each individual record with two or more clicks.
Any advise?

I am getting the same error when opening the J2se Development Kit 5.0 Update 8 after I press the Run button. ( "This installation package could not be opened. Verify that the package exists and than you can access it, or contact the application vendor to verify that this is a valid Windows Installer package").
Is there a solution ?
Thanks,
Luck 08/21/06

Campaign email analysis - data mismatch

hi,
I've created a test multi-step campaign for learning purpose.
the campaign included an email that was sent immediately to a segment of 2 people (2 test addresses).
for testing purpose, I've opened the email from one address only.
please see the attached print screens, some of the data doesn't add up:
1. i ran the campaign email statistics report from the operational report area in the campaign canvas, how is possible the unique email open is 2, if i only opened the email from one address ?
2. i also ran the campaign analysis report from the insight reports area in the campaign canvas, and the their data was correct (unique open rate = 50%)
2. i noticed that each open i did from the first address was counted as 2 opens (the open was via outlook), does this make sense ?
thank's for the help

Hi Saravanan,
Goto R3 side--> RSA3 Transaction > Enter the DS name> Give some restriction w.r.t some Characteristics --> Extract the data
Come to BW side> RSA1 trans> you can start checking with the either Infocube content/ MP contents> right click> Display data> Give the same restrictions as you gave in the R3 RSA3 trans> Execute
Compare the field values whether you are getting the same data or not.
if the data is matching here, then there might be some filtering in the Query--> check that filtering & check the data accordingly
If it is not matching at Cube/MP level--> Then compare the data at PSA level before which check all the Routines/Update rules/ Transformations because there is a possibility that the data might be filtered in any of these levels.
Hope it helps!
Regards,
Pavan

Campaign Reports

Hi,
I am checking out the Campaign Reporting functionality.
I need to understand how the 'clicks', 'opens' and 'bounces' data is collected and what needs to be set up for this to be tested and demonstrated on a local PC set-up ( if possible )
I assume that Clicks should collect data where Users click on links set up in the mail
On opening a Campaign e-mail in the mailroot\Pickup directory I note that the URL for a Link I configured appears to be wrongly constructed and appears as:
http://localhost/common/controls/link.ashx?.......
instead of what I think it should be
http:..localhost/<WebtoolsInstanceName>/common/controls/link.ashx?......
have I got something wrong in the set-up
Can opens and bounces be simulated as well ?

James,
In a local environment you are definitely correct the Config Messaging Website needs to be populated with the URL for my local testing :
I entered http://localhost/<InstanceName>
and Now I can see Clicks and Opens data for the campaign - great!
a) Where is the detail of the clicks and opens stored in the Webtools database ?
b) I think it makes sense given the above setting that I can only detect clicks and Opens on the same LOCAL machine
c) I'd have thought that this URL field should also be populated in a live environment otherwise I can't see this functionality working.
now on to Bounces....
As I am only using a local SMTP server ( which I understand can only deliver mail ) do you think that bounces cannot be tested or have I more settings to make in the Messaging drop down for this to work?

When I send a webpage via email, some of my recipients are unable to see it properly. The website was made with iWeb, and a Mac person advised me this was the best way to do an email campaign with iWeb, but it's not working for a lot of my customers - why

I have recently created a website for my family's business. When we bought the Macbook the guy in Apple said the best way to send an email campaign to our mailing list was to publish a hidden page, find it in the browser on Safari, then share it via email, so that is what I do. For most of my customers this works fine, however I have a number of people each month who cannot see any of the content of the email. I have added an 'If you can't see this email properly...' link at the top of the page, with no shapes or images etc near it, but even that does not appear for them.
I am a self-taught novice unfortunately, so haven't a clue what the problem is. I'm not sure of the operating system, but we bought the Macbook in May and it has all the recent updates installed. I have just had a new baby so can't get into the store fdor a one-to-one, so if anyone could explain why this happens / what I can do about it, I would be very grateful! Thanks!

If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
This one will create the form, database and send out the emails...
http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
"I may receive some form of compensation, financial or otherwise, from my recommendation or link."

BSP Error while selecting "campaign elements" in spanish --- crm 2007

Hi experts,
I´m trying to look for a solution for a problem with an error that occours while selecting in WEB UI --marketing --- campaign elements , in spanish language.
Error Business Server Page (BSP)
<thtmlb:textView>: (design) The Attribute Value is not a Value from: STANDARD/HEADER1/HEADER2/LABEL/VALUE/ITALIC/BOLD
In english it works perfect.

Which field is? Has translate value content to spanish for this field?.
In SAP CRM UI, press F2 and tell me which is the field

MKT_ELEMENT_CREATE gives Dump during creation of Campaign Element

Hi,
I am trying to create campaign element through code and I am getting dump in the following class method.
Class : CL_CRM_MKTPL_OL_MKTPROJECT
Method : SET_ATTRIBUTES
Line No : 15 ->> lr_header_item->get_attributes( EXPORTING iv_get_external_attributes = abap_true
                                  IMPORTING es_attributes              = ls_header_attr ).
In above statement LR_HEADER_ITEM comes as Initial.
Below is the code for creating campaign element.
DATA: LR_TASK          TYPE REF TO CL_CGPL_TASK,
        LR_TASKS         TYPE REF TO CL_CGPL_TASKS,
        LR_PROJECT       TYPE REF TO CL_CGPL_PROJECT.
DATA: WA_PROJECT TYPE CGPL_PROJECT.
DATA: WA_TASK     TYPE CGPL_TASK.
DATA: LIT_TASKS   TYPE CGPLD_ITAB_TASK.
DATA: WA_MESSAGE TYPE BAPIRET2.
DATA: LIT_RETURN TYPE TABLE OF BAPIRETURN1.
DATA: WA_CAMPAIGN TYPE CRM_MKTPL_CAMPAIGN,
        WA_ATTRIBUTES TYPE CRM_MKTPL_MKTELEMENT.
DATA: LV_GUID TYPE SYSUUID-X."BAPI_MARKETINGELEMENT_GUID-MKTELEMENT_GUID.
DATA: LV_CAMP_GUID TYPE BAPI_MARKETINGELEMENT_GUID-MKTELEMENT_GUID.
CALL FUNCTION 'MKT_ELEMENT_READ'
    EXPORTING
      MARKETINGELEMENT = IV_SOURCE_GUID - THIS IS A IMPORT PARAMETER OF FUNCTION MODULE ( CAMPAIGN GUID ).
    IMPORTING
      EX_CAMPAIGN      = WA_CAMPAIGN
      EX_ATTRIBUTES    = WA_ATTRIBUTES.
CONCATENATE WA_ATTRIBUTES-EXTERNAL_ID '_' SY-DATUM '_' SY-UZEIT INTO WA_ATTRIBUTES-EXTERNAL_ID.
WA_ATTRIBUTES-OBJECT_TYPE = 'CPT'.
CALL FUNCTION 'SYSTEM_UUID_CREATE'
    IMPORTING
      UUID = WA_ATTRIBUTES-GUID.
LV_CAMP_GUID = WA_ATTRIBUTES-GUID.
WA_ATTRIBUTES-PROJECT_GUID = IV_SOURCE_GUID.
WA_ATTRIBUTES-PARENT_GUID = IV_SOURCE_GUID.
CALL FUNCTION 'MKT_ELEMENT_CREATE'
    EXPORTING
      IM_MARKETINGELEMENT = LV_CAMP_GUID
      IM_ATTRIBUTES       = WA_ATTRIBUTES
    TABLES
      RETURN              = LIT_RETURN.
IF LIT_RETURN[] IS INITIAL.
    CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
      EXPORTING
        WAIT = 'X'.
ENDIF.

This would happen if you are not passing the right guid to the program or Function Module. Please check that the guid is available in cgpl_project table.
Ajay Gupta

Creation of service order from campaign element

Hi,
We have a requirement where service orders are to be created for all those business partners who responded to the campaign. We are using standard service order type SVRO. We have set up campaign automation by creating campaign and element, assigned target group, set decision point (rule & condition) to split target group in two; one for those who have replied to campaign and others who have not replied. These target groups are also linked to other campaign elements within the campaign.
The question is, how to create a follow-on transactions such as service orders through campaign, so that one service order gets created for each successful BP from campaign result?
Thanks in advance for your advice / suggestions.
Regards
Umesh
Edited by: Umesh Singh on Sep 30, 2009 6:36 PM

Hi Shatnhala,
Thank you for your help. I'll try this and will come back to you.
My further requirenment is to re-trigger pricing to upade latest price information on these service orders and then to create and send letter to all those customer with price informations. Can I use the same workflow with different steps to complete all these task?
Also, how will these service orders (created through workflow) be linked with the campaign? Is their a way to link one campaign with many orders?
Thanks
Umesh

Really aggressive marketing campaign for creative cloud

today my Lightroom informed me that there is an update, and asked me if I would like to download the update. I answered "yes" and was taken to the Adobe website. But, instead of being taken to the Adobe Lightroom download page as has happened with all of the previous updates, this time I was taken to a page about creative cloud. I don't want creative cloud. I only want to update my desktop version. So I tried clicking on the way for the desktop version, which is hidden away down in the bottom right corner of the screen. And that takes me to create a cloud. So I tried going to downloads for Lightroom. And I get taken to creative cloud.
I eventually had to call up Adobe on the phone in order to be able to update my desktop version of Lightroom. I let the agent I spoke with know it was very annoying to be subject to this obviously aggressive marketing campaign for creative cloud. When we were done with the call I thanked him for helping me do on the phone what I couldn't do on the website. I also let him know that it seems like Adobe is trying very hard to steer people to be creative cloud option and away from the desktop option. I also let him know that if Adobe ever does away with the desktop version and the creative cloud version is the only alternative I am gone as a customer. I will use Apple photos or some other product. I will not be forced into a subscription-based service against my will.
Greg

Have followed up with the customer via email. Working to resolve the problem.

PDP in campaign

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