Pearl 8120 Email Problem

I cannot set up my Blackberry to recieve my hotmail email. The only option I am provided with is the Entrerprise server? Can someone help please?
Solved!
Go to Solution.

Greetings, and welcome to the BlackBerry.com Support Forums.
You need to get the BlackBerry Data Plan from your carrier enabled on your carrier account, and THEN you will get an icon on your BB for "personal email setup".
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Pearl 8120 - email setup problem-pls advise

Hi everybody,
I bought my bb via ebay - unlocked,new. I cant setup my email, as it only has 2 options:
1/ setup using bb enterprise server
2/ skip email setup
missing the option setup /add new email address for bb internet email
i am a private person with no enterprise password, is there something i can do to make this work?
my seller has no clue what i´m talking about, replaced the phone and it has the same problem
thanks a lot
Erika

Maryteetee wrote:
Pls,I just bought a new BB,I want to set up email but it is not co-operating. What can I do?
Hello,
Please add some details..."not co-operating" is inadequate to even make any guesses. What exactly do you try? What exactly happens with what you try? Are there error messages? If so, what are they (exact, complete, including punctuation please)?
Details always help us to help you better.
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BB pearl 8120 starting problems

Hi
I had changed new battery for my BB 8120 and even though not getting started can any one help me.
selva
ramlaks

Does the device show anything on the screen? White screen with an error? Does the LED light up?
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Serious Problem With Pearl 8120 - Potential Battery Malfunction?

Hello all;
I've got a Pearl 8120
with v4.5.0.102 OS loaded that has recently started experiencing what seems to be some kind of power related problem.
I'm aware that it's an older phone, but it's been good to me, so I'd like to salvage it if I can.
The phone shuts off sporadically now (as of about a week ago), and typically does so while I'm using some of its internet related features (be it through WiFi or Edge). It's happened to me today just shortly after charging the battery. When I got the phone back on again, it was still showing that the battery was almost full. It's happened again once since then though, and this time, the phone didn't complete its boot-up process. As is typical when I first insert the battery, the red LED will illuminate, then I get brought to a white screen with a rotating hour-glass. This boot up process usually takes a few minutes, and the phone would keep shutting off every time I tried repeating this process. I was able to get the phone to turn on again when I tried booting it up while plugged in. When it did finally turn on, it asked me to verify that the date and time were correct.
Are any of you able to diagnose the problem based on the symptoms I have described?
Thanks in advance!

do you confirm you never have the issue when the charger is plugged?
Maybe it's a bad contact between the battery and your device. Try putting some folded paper between the battery and the battery door.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Pearl 8120 Problem

I have purchased, a blackberry pearl 8120 from t-mobile in replacement of my 8100... but unfortunatly i had to exchange the phone twice, and did the same problem. THEY BOTH WOULD NOT except any of my Micro SD Cards. Why is that? ive tried 3 different SD CARDS and formated them to the phone... it just kept on restarting over and over and over. now i have lost 200dollars DUE to the poor 8120 Hold to the MICRO SD Cards. Please tell me if someone has already figuired out what was going on.

i dont really have a solution to your problem but something u could try is to leave the card in, remove the battery then replace. but first, if you dont have anything important on your card, i would delete/format the entire card the try it this way you'll start off with a fresh card.

Blackberry pearl 8120 screen auto shut off

Hi,
The screen of my blackberry pearl 8120 shuts off automatically (almost once every day). When this happens, I have to press the start button and it would come back to the main screen with in few seconds and get registered with AT&T. I have updated the device software, removed the media card but still have the problem. Please let me know how to avoid this.
Thanks
Shravan

Hi,
Go to options status. Type the letters test, there is no field for input.
You will see a menu for a diagnostic test, select all options. The
Report can be saved or emailed to your carrier.
Thanks,
Bifocals
Please remember to resolve your thread.
Put the check mark in the green box that contained your answer! Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Pearl 8120 keeps crashing - HELP!!!!!!

I've had my Pearl 8120 for about a year or so and for the past 8 months or so it's been unexpectedly crashing, not so much at first, but it has gradually got worse to the point where the phone has become practically unusable, crashing almost every 5-10 mins. The crashing can happen at any time, whilst on a call, texting, emailing, web browsing, menu browsing etc.
Here's what happens:
The screen suddenly goes black, and the red light at the top lights up, then the screen lights up and I get a turning hourglass. This will remain on the screen for anywhere from 30 seconds to 5 minutes, during which I cannot do anything (turn it off, even taking the battery out doesn't fix it, as it returns to doing it when I put the battery back in). When it's done doing this, my home screen appears, giving me a message reading "Verifying Security Software", a loading bar which loads up to 100%. After this, I can use the phone (until it crashes again!), but it doesn't have the memory of the previous call (in other words, it doesn't show up in my recent call list, nor does it remember who the last person I called was in my address book), and I lose whatever txt/email I was typing. I thought it might be a faulty battery so I bought a brand new battery but still the same problem.
This crashing seems to be entirely random and I know I'm not accidentally pressing anything to cause it. There are days where it happens every few hours, but there are some days where its every 5 mins!!! My phone seems to have moods!!!
Can anyone help me because this is most annoying? I feel like throwing my phone against a wall and watching as it smashes into a million pieces...does that explain how I feel??? :-)

Your OS .52 is quite old... upgrade.
Download and instructions are in this link. Pretty simple process. Just do your own backup FIRST, using Desktop Manager.
http://www.blackberryforums.com/general-8100-series-discussion-pearl/211527-latest-os-8120-4-5-0-302...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Does BB Pearl 8120 os work on the Pearl 8100?

Hi,
I have a t-mobile blackberry pearl 8100 os ver 4.2, I would like to upgrade it to a os 4.5 so I can take advantage of some of the blackberry apps but the only phone I found was a pearl 8120 os ver 4.5 that I downloaded from the t-mobile site will the 8120 os work in a 8100? If so, how do I do it?
You can email me directly at [removed personal information]
Thanks gbj

Nope, sorry. Only 8100 OS for the 8100.
Here's the link and instructions.
Do a complete backup first, using Desktop Manager.
http://www.blackberryforums.com/general-8100-series-discussion-pearl/212060-latest-os-8100-4-5-0-304...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Pearl 8120 and 8130

Hi,
I have two questions:
1. Blackberry Pearl 8130 dont have edge, then is it far to say that its the email downloading will be slow then Pearl 8120?
2. I see videos of Pearl 8120 and the display is colored but on the website I found that color display for 8120 is not checked. Can anyone please verify if the display is 8120 is colored or not?
Thanks
Rajat

rajat2000 wrote:
1. Blackberry Pearl 8130 dont have edge,
The 8130 model is on the CDMA network, and will or should have EVDO or 1XEV, basically the equivalent 3G or a faster speed than EDGE in most cases.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Pearl 8120 Folders

[Pearl 8120] I am having trouble saving texts, emails and such to folders I created for theses items. The menu bar doesn't seem to have a "move" option. Does anyone know how to do this?
Thanks

Hi there!
What, exactly, did it do when you first started it up?
If you have a Setup > Email Settings icon, you can attempt to configure your email...but if it does not offer you Personal Email, then you likely don't have the proper data plan for BIS access from your carrier -- you'd need to contact them to find out why.
The icons that come on a fresh BB are 100% dependent on what your carrier provided you. Is this a brand new BB? Or did you do an update? Some further details will helps us to help you out.
Let us know.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Pearl 8120 factory default

Hello, how to reset Pearl 8120 to the since I have some issues and I want to clear them.
thanks in advance
Solved!
Go to Solution.

Baccaraty wrote:
Thanks very much for you kind reply and help ...
wow 44 person and no reply ,
any way .. thanks to google for help me solve the problem
Hello and welcome,
Just a reminder that these forums are user to user help forums, so people volunteering their time and knowledge. Not everyone has the same level of knowledge, so the person who has the answer you need may not have logged in yet, so please be patient if an answer does not come along quickly, especially if you post late at night on a weekend and check back in the next morning when many people still may not be awake.
Now, for the answer to your question ...
From the user manual:
Delete all device data
Verify that you have a backup copy of your BlackBerry® device data.
CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it. If you reset your device, the process continues after the device restarts.
1. In the device options, click Security Options.
2. Click General Settings.
3. Press the Menu key.
4. Click Wipe Handheld.
5. To delete all third-party applications from your device, select the Include third-party applications check box.
6. Click Continue.
7. Type blackberry.
Cheers!

Random restarts on Blackberry Pearl 8120

Yes, I have a Blackberry Pearl 8120 that I got used for fifty dollars after my old Blackberry Pearl 8100 died. Anyway, to make a long story short it randomly resets itself. The screen goes black, and the LED in the right-hand corner goes red...and then it turns on a few seconds later with a white screen and an hourglass in the center. After a minute or two, it reboots the homescreen and operating system as if nothing happened.
This happens at random intervals, and I do not know what is causing it. Sometimes it will happen several times in a row and other times it will not happen for several hours. It can happen at any time whether you are in the middle of a phone call or if you simply have it on a table and you are not even touching it.
I have done the following steps to determine the problem:
1. I have removed the media card to determine if that was the problem - No change
2. I have removed the SIM card to determine if that was the problem - No change
3. I have reinstalled the operating system - No change
4. I have tried clearing the message log - No change
5. I have made sure that the battery was not loose - No change
6. I have switched batteries - No change
7. I have tried wiping the memory - No change
The only apps I have on it are the original ones that it came with. I do not know what else it could be as I have done all that my carrier suggested. I would rather not have to get a new phone as I like this phone and I do not need all of the extra stuff on it that newer models have. If anybody can help me with this issue, let me know.

Hello Neurovore,
Welcome to the forums.
From the sounds of it you have done everything there is to do. One question, when you did the software reload did you restore a backup file? If the answer is yes the I would suggest doing the software reload again and this time do not restore the backup file and test to see if you have the same issue. If after doing the software reload you still have the same issue then I suspect that it is a hardware issue and you will need to contact your service provider to see if they have a repair center than can look at the device for you.
Hope this helps. Have a good day.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Email problems with BB synched via BES. No email notifications and can't send replies.

This isn't a question, but more of a public service announcement for those like myself that manage to screw up their email settings. I recently had problems with my email in that I would not get audible or visual notifications of new email and I couldn't send replies although I could forward and create new emails. The problem is that I am using Desktop Manager on two PCs and only one is configured to access my corporate email account, the one that is redirected to the BB. The default settings of my Desktop Manager installation was to synchronize the device date and time automatically when connected to the PC. Connecting my BB to my home machine would cause the email problems. I had to wipe and reactivate to fix my problems.
So, if you want to use the BB on two PCs and one is not configured for the email account going to the phone... disable the auto synchronization option BEFORE connecting the device to that machine and launching Desktop Manager. It would also be nice if the Desktop Manager installer had an option to install on a PC that is used for backup/recovery and application loading only. The installer had two options IIRC and your choice was that the BB is used with BES or with a personal email account.

Internally, your invites are processed by the server.
If an outside sends a new invite to you, the server doesn't know about it until you add the event to your calendar app.
You'll find settings in Mail and Calendar apps (depending on client OS) to automatically add invites to the Calendar.
So to sum it up.
Internal users, processed in real-time directly by the server
External invites, must be processed by the client app, and depending on OS/Settings, could require manually adding or acknowleding. Also.. in 10.7/10.8 you will see an inbox tray in the Calendar app, your invites may show up there (and you'll need to click to ack)
Hope that helps.

I am having email problems with the new Lion. stmp, imap, etc. I have looked up google info and It is confusing when it comes to TS, SSL also, please explain how to set it up so my email goes out and comes in securely. Help

I am having email problems with the new Mountain Lion. stmp, imap, etc. I have looked up google info and It is confusing when it comes to TS, SSL also, please explain how to set it up so my email goes out and comes in securely. Help
Incoming Mail (IMAP) Server - requires SSL:
imap.gmail.com
Use SSL: Yes
Port: 993
Outgoing Mail (SMTP) Server - requires TLS:
smtp.gmail.com (use authentication)
Use Authentication: Yes
Use STARTTLS: Yes (some clients call this SSL)
Port: 465 or 587
Account Name:
your full email address (including @gmail.com) Google Apps users, please enter username@your_domain.com
Email Address:
your full Gmail email address ([email protected]) Google Apps users, please enter username@your_domain.com
Password:
your Gmail password
The Quick Answer
Follow the instructions below to set up IMAP1 access in most email clients.
Google Apps users, please follow the default instructions unless otherwise noted, replacing 'your_domain.com' with your actual domain2 name.
this is all greek to me. WHAT IS STARTTLS? On the first page of Apple set up there is a TLS certificate and it is marked NONE- should I change it to the long APPLE CERT option? The next page under ADVANCED: THERE IS A BOX SSL MARKED. Then IMAP Path Prefix - I put stmp.gmail.com.. is that right? Port 993 can use this one? as 456 doesn't work and 587 said it wasn't safe. Under AUTHENTICATION I used PASSWORD. Should I have used external client cert TLS?
Please help me set this up securely. Thanks

Apple - Support - Mail Setup Assistant

Is anyone else having email problems such as apps exiting in the middle of an email? It may be a wireless issue. I use First Class for work and yahoo email for personal. I will be in the middle of typing a long email and the app just quits, all data lost.

Is anyone else having email problems such as apps exiting in the middle of an email? It may be a wireless issue. I use First Class for work and yahoo email for personal. I will be in the middle of typing a long email and the app just quits, all data lost.

Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"

Pearl 8120 Email Problem

Similar Messages

Maybe you are looking for