People on skype cant hear me, but i can hear them! help!

I call my friend she hears me then she doesnt hear me after a few seconds! ITS SUMMER I MUST KEEP IN TOUCH WITH THEM :'( 

Wow! thanks for your prompt response!Yes the phone has a private ip address and is behind a router.Okay so what should i look for in my router to solve my issue?
or what or how should i configure a public IP for the phone?
how would i find one thats avaliable?
Also i cant login as admin on the SPA508g Configuration Utility
Ive tried
Username: admin
Password: admin
ive also tried no username or password and ive also tried username Admin and no password
i gave up

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