Performer Search & Users with Identical Names

Is there a way to distinguish between service performers with identical first and last names?
We have a few cases where people have identical first and last names. When searching for performers in ServiceManager, we can not distinguish between these users.
We are using LDAP/Active Directory to populate users in RequestCenter and PeopleSoft populates Active Directory. Since PeopleSoft and AD are used as the "definitive" source for user information, we use a person's legal first and last name for the attributes.
Can anyone suggest a workaround to distinguish between two different users with the same name?
Thank you - Brian
Version 2008.3 SP5 - SQL DB

That is correct, but that identifier isn't visible in Service Manager. You just see something like this:
John Jones
John Smith
John Smith
John Smith
John Tucker
And if you need to assign a task to one of them, for example, there is no way to tell one John Smith from another.

Similar Messages

How to get Unique calid for users with same name in multiple domain env..

I found we need to use "-k legacy" option for creating users in non-hosted setup..
I had two domains default as xxxx.com and the one that I created as yyyy.com
When I have users with same name in two of the domains as user1..
The calid for both of them is... user1 ....so they share the same calendar
When Im in valid SSO of yyyy.com I get the mail account for user1 as [email protected] .....but the calid .. common as user1
How I can get unique calid for users under two domains..
whether I need to set Hosted domain support...Then how the mailid's differ with out using hosted domain support..
And I need to login UWC without using @domain.com...
Help me on this...
Ashik

Do you have UWC and Cal configured at least for virtual domain support?
basically.. for discussion.. let's say you have three domains on your server.. 1st domain is the default domain. other 2 domains are virtual domains.
if all domains were created with mail and cal support (-S mail,cal).. you would use the following options when creating users:
1) for the default domain.. you must use the "-k legacy" option when adding users.
2) for the other two domains.. when you create the user.. do NOT use a "-k" option.
If you do not use the "-k" option.. it defaults to "hosted" which will cause the user's calid to be [email protected]
If you Do use the "-k legacy" option.. it will create the calid as just "userid"
With regard to logging into UWC without the @domain.com part of a username in a hosted domain.. the easiest way to avoid this.. is to point a host name under the hosted domain to the server.
if you point webmail.xxxx.com to the server... and then access it via:
http://webmail.xxxx.com/uwc/
any users in the xxxx.com hosted domain will NOT need to use @xxxx.com when logging in... they can just use "userid"
This feature does not take any special configuration (aside from adding a DNS entry for the hosted domain)
Hopefully that helps.

Failed to sync user with identity native://nvid=9236b494f1ddf8ca:-7297b89f:

Hi,
I have created a native user in hyperion share services 11.1..2.1 and provisioned him as a planner for one planning application.The issue is getting errors when i am giving access to dimension members in planning application.
Below are the errors:
1)failed adding users and groups
2)Failed to sync user with identity native://nvid=9236b494f1ddf8ca:-7297b89f:132610f37e3:-7e0f?USER with user provisioning. Check Planning log for details
Regards,
Ra

Hi,
I have seen this though maybe not in the same context, I will describe what I saw..
Migrated planning database, updated sid for native users...
1 native was fine logging into the planning app, the other user got "Failed to sync with user provisioning. Check Planning log for details"
The sid was correct so it wasn't a problem on the planning side, what I did notice was in the EAS console the user did not exist, usually when you first log into planning it will check if the users exists in essbase, if they don't then it adds the user as a planning user to essbase.
What I did was add the user in HSS as having essbase server access, then refreshed security in EAS, the user now appeared in EAS as an essbase user.
Then tried to log into planning and suddenly the user could connect with no problems.
So then I removed the essbase server access for the user in HSS and refreshed security in EAS, the user was gone, tried to log into planning and logged in with no problems.. Migrated identities in Planning.... Back in EAS the user was now in there as a Planning user...
I don't know if this the same problem but you could try playing around with the essbase security and see what happens.
Cheers
John

Misrouted emails to .mac users with same name as person at different ISP?

In the last 6 months I've received emails from strangers with .mac addresses whose prefix (eg jimbo@) is the same as the actual name of someone in my address book who isn't a .mac user. It looks as though mac is looking at the name, searching for a .mac user with that prefix, and misrouting the email to them instead!
Any ideas? Is it possible? Any fixes?
iMac & Powerbook Mac OS X (10.4.5)

I wrote an email to a friend nicknamed Alleycat. I had not put
Alleycat in the name fields in address book, but it is the prefix
of the email address, which goes to her website. Forgetting this,
I carelessly typed 'Alleycat' in 'To:' and it came up as the blue button
which indicates mail knows the address (which it should not have done),
so I hit Send.
The Mail.app stores all message recipients in the list of Previous Recipients in Mail by default and the Mail.app autofill feature pulls from the Address Book and the list of Previous Recipients in Mail.
At the Mail.app menu bar, go to Window and select Previous Recipients. A previous recipient already entered in the Address Book will have a vCard icon to the left of the name or email address. You can add a previous recipient to the Address Book or remove a previous recipient from the list. Removing a previous recipient from the list of Previous Recipients in Mail has no effect on Address Book entries.
A week later I got a worrying personal response from a totally
unknown (but real) [email protected], and the friend Alleycat
had not received my mail.
Do you save all sent messages? If so, is this sent message still available in the account's Sent mailbox to view the email address in the To: field?
The Mail.app autofill feature does not make up an email address. As previously provided, the autofill feature pulls from contacts in the Address Book and from the list of Previous Recipients in Mail.
Regarding being infected by a Trojan written for OS X, this would require opening an attached file that is masquerading as something legitimate and you would also be prompted for your admin password before the malicious script is installed.
You cannot be infected by anything targeted at OS X (which are few and far between anyway) by opening an email message alone.

Differentiating between versions of applications with identical names

I am in a situation where I have both Microsoft Office 2004 and Microsoft Office 2008 installed (and working OK) on my work computer (1.42GHz eMac, 2GB RAM, OS X 10.5.8). When needing to use Microsoft Excel I use either version, although Excel 2008 is noticeably slower on many tasks. This speed difference is the reason I am trying to achieve what I have described below.
I have written a script which, after processing/editing/cleaning up a .csv file using AppleScript, saves the results to a tab-delimited text file, opens it in Excel 2004 and does some sorting. So far (after much internet-searching and experimentation), everything works according to plan, consistently and reliably.
In the script, I have been able to differentiate between *Microsoft Excel* (in the Microsoft Office 2004 folder) and *Microsoft Excel* (in the Microsoft Office 2008 folder) and the script successfully opens the file using Excel 2004. The following lines accomplish this (I have omitted some extra code which similarly checks for Excel 2008 and does some error-prevention - what is here is the important stuff. I have tried the script with and without the omitted code and it runs the same for the purposes of this post):
+tell application "Finder"+
+set TargetFile to (path to desktop folder as string) & "ResultsFile.txt"+
+if exists (application file "Microsoft Excel" of folder "Microsoft Office 2004" of folder "Applications" of startup disk) then+
+set VersionToUse to (application file "Microsoft Excel" of folder "Microsoft Office 2004" of folder "Applications" of startup disk)+
+end if+
+open TargetFile using VersionToUse+
+end tell+
No problems so far. The document is open in Excel 2004, waiting for AppleScript commands to be issued.
(On a computer with only Office 2004 installed, the following paragraph does not apply because there is only one version of Excel - I have been able to issue commands for selection, sorting, etc. with no worries. The problem is when there are two versions of Excel on the same hard disk.)
However, as soon as I use a tell block starting with *tell application "Microsoft Excel"*, Excel 2008 opens up. Even if Excel 2004 is already open, double-clicking Excel files in Finder will open Excel 2008. I have been looking for ways of uniquely identifying the version which has opened the document so that I can issue commands within that, but to no avail. If both versions of Excel are running at the same time, System Events gives the name of both as "Microsoft Excel". In Finder, I could change the name of one from "Microsoft Excel" to "Microsoft Excel 2004" and the other to "Microsoft Excel 2008", but I am trying to avoid that if possible. I'm not sure of what unwanted side-effects could result.
Does anyone have any ideas on how to issue commands within the running version without the other, identically-named, version activating itself? Possibly, the method I used to identify the wanted version (setting the variable VersionToUse to the pathway) is not the best way, but I am unable to figure out another way without the other version being opened instead. I would prefer to keep away from shell scripts unless there is no other way, as I am nowhere near as comfortable with shell scripts as I am with normal AppleScript. I have not yet tried setting the default application to Excel 2004 using the Get Info command in Finder (don't know if that will work consistently, as the OS seems to want to use the later version of an application if more than one is available), and I'm trying to make the script portable so that it could work on another computer which has both versions of Office installed without changing any of that computer's settings. However, if that change (so that *tell application "Microsoft Excel"* applies to Excel 2004 instead of Excel 2008) could be effected using AppleScript and then reverted to original settings once the script finished, that might be the simplest way to do it.

Thank you both for taking time to reply. I have tried your suggestions, but unfortunately they did not bring me any closer to what I am trying to achieve.
Taylor.henderson - yours did not work as hoped, most likely because AppleScript will only accept just the name of the application when it is being set to a variable. The full pathway, which would solve the confusion about which version of an application to use, seems to be rejected by AppleScript (maybe it is simply not expecting a pathway and does not know what to do with the extra information). The idea is great but unhappily it didn't work.
Hiroto - when run on the Mac at work (G4 eMac, 1.42 GHz, OS X 10.5.8), your script gave the following results:
+tell application "Microsoft Excel"+
+path to current application+
+«event ascrgdut»+
+path to current application+
+alias "MacintoshHD:Applications:Microsoft Office 2008:Microsoft Excel.app:"+
+end tell+
When run on my Mac at home (DP 1.25 GHz G4, OS X 10.4.11), it hung AppleScript with the only way out being to force quit. Again, the idea is good but it unhappily also didn't work.
After a lot more experimenting with both Excel and System Events, I acknowledged that I had come to a dead end. Then I re-read my original post and decided to try what I wanted to avoid - renaming the applications in Finder, although I had to log in as root to do so. After renaming "Microsoft Excel" in the Microsoft Office 2004 folder to "Microsoft Excel 2004", I ran that to see if it still worked. No problems so far. Then I told AppleScript to get the application process names using System Events. I had expected it to return "Microsoft Excel", but to my surprise it actually returned "Microsoft Excel 2004" as the name of the application process. When likewise renaming the 2008 version its application process did actually return just as "Microsoft Excel". I'm not sure why, but as long as they are different it enables me to address/refer to each one without confusion. Possibly because, at least on my home machine Excel 2008, when right-clicked on, gives the option to show package contents. Inside the folder which opens, and then inside Contents > MacOS is the Unix executable file. Excel 2004 does not display "show package contents" (probably PPC only). I tried renaming the Excel 2008 Unix executable file from "Microsoft Excel" to "Microsoft Excel 2008", but that really confused the computer. The name of that file is probably hard-coded and the file does not get recognized if its name is different. So I left the 2008 version completely alone.
The earlier version of my script had actually been able to open the chosen document in the desired version of Excel. The problem which I could not solve was how to prevent the other version of Excel from opening when using "tell application Microsoft Excel" in the script ("tell application Microsoft Excel" was needed before issuing any commands such as selecting, sorting, etc.). It looks like the renaming of the application and the consequent renaming of the application process did the trick. Hopefully changing the name of an application, as it appears in Finder, is not going to cause any problems. So far, it appears that nothing has gone wrong.
Just as an afterthought, to prove to myself that the problem was solved (at least sufficiently for me to do what I wanted) I ran the following script to see if having both versions of Excel running was going to cause any problems. The two larger blocks in the middle do the same thing - switching back and forth between the two versions of Excel - but one uses System Events and the other addresses each application individually. The delays are there to give each action time to finish happening before the next one occurs.
+tell application "Microsoft Excel 2004"+
open
+end tell+
+tell application "Microsoft Excel"+
open
+end tell+
+delay 6+
+tell application "System Events"+
+repeat with Counter1 from 1 to 5+
+delay 1+
+set frontmost of application process "Microsoft Excel 2004" to true+
+delay 1+
+set frontmost of application process "Microsoft Excel" to true+
+end repeat+
+end tell+
+repeat with Counter2 from 1 to 5+
+tell application "Microsoft Excel 2004"+
activate
+end tell+
+delay 1+
+tell application "Microsoft Excel"+
activate
+end tell+
+delay 1+
+end repeat+
+tell application "Microsoft Excel 2004"+
quit
+end tell+
+tell application "Microsoft Excel"+
quit
+end tell+
Thank you both once again for taking the time and effort to contribute. Even though your suggestions did not give the results hoped for (in fact it might not even be possible to do it with AppleScript), I appreciate your efforts as I always try to learn from other people's ideas and ways of doing things.

Multiple Local Users With Same Name

Hi guys, this is the screen saver after i upgraded to Yosemite. I knew wifi have problem, but i'm still okay with it. Another problem that i'm facing now is this!
I don't really understand what's the number meaning behind my username which is the number (7), i've never seen this before. Sometime it will turn to 2, 3, 4, or maybe 5. This problem force me to quit some software because it said i'm using same license with multiple user, but i'm the only one who using this username!
I don't understand what happen with this, i've try to read and change almost everything in the preferences. I've try to google everything too, can anyone help me? I really don't want to format my macbook. I've never register same username even i'm in a office.
Really appreciate if anyone can guide me and tell me what should i do! Thanks!

Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback
I've gotten some relief by renaming it in System Preferences/Sharing and then clicking Edit tab to make sure it is correct there. May not hold.

Creating User with identical attributes

How do I create a New User who has the same Preferences and Permissions as an already existing user?
iMac Intel Mac OS X (10.4.9)

Read this:
http://Gnarlodious.com/Computer/MacOsx/CloneUser

ERROR "folio contains articals with identical names"

Im getting this eror when trying to download folio in adobe content viewer on ipad. No articals have the same name.

I think this was the problem. Two article named both "North America"

Multiple users with same name, different domains

I'm setting up a mail server for the first time . I've got everything working fine, but I have a question. Can I have the following: [email protected] and [email protected] be two separate accounts? Currently it goes to the same mailbox.
Thanks,
- Don

Yes you can. You will need to set the 2 domains up as virtual mail domains.
See here for example:
http://osx.topicdesk.com/content/view/45/62/

Search Users by Group(Role) Name

In OIM 9g, I can search users by group name like below:
searchFor.put("Groups.Group Name", "my group");
tcResultSet users = userOp.findUsers(searchFor);
But it does not work in 11g, change "Groups.Group Name" to ""Groups.Role Name", don't work neither.
Does anyone know how to search users by Role name in 11g?

Use RoleManager Class and the following API
criteria = new SearchCriteria(RoleManagerConstants.ROLE_NAME, "*", SearchCriteria.Operator.EQUAL);
roles = roleManager.search(criteria, attrNames, mapParams);http://download.oracle.com/docs/cd/E14571_01/apirefs.1111/e17334/oracle/iam/identity/rolemgmt/api/RoleManager.html#getRoleMembers_java_lang_String__boolean_
HTH,
BB

Unable to search user in preproccess event handler through request based

User oiminternal does not have access to SEARCH entity of t<Feb 20, 2013 5:53:51 PM EST> <Warning> <oracle.adfinternal.view.faces.renderkit .rich.NavigationPaneRenderer> <BEA-000000> <ILLEGAL_COMPONENT_HIERARCHY : A chil d component that is not a commandNavigationItem (or a separator when hint=choice ) was found.>
<Feb 20, 2013 5:54:53 PM EST> <Warning> <oracle.iam.callbacks.common> <IAM-20301 46> <[CALLBACKMSG] Are applicable policies present for this async eventhandler ? : false>
inside demo execution single
executeEvent{FA Territory=null, Employee Number=null, usr_locale=null, Middle Na me=null, Date Format=null, Display Name={base=req8 re8}, Mobile=null, usr_timezo ne=null, LDAP Organization=null, Currency=null, End Date=null, Pager=null, Time Format=null, PO Box=null, Color Contrast=null, Country=null, Accessibility Mode= null, Xellerate Type=false, Email=null, Common Name=req8 re8, Last Name=re8, Sta rt Date=null, First Name=req8, Locality Name=null, usr_manager_key=null, Number Format=null, Street=null, Embedded Help=null, Department Number=null, Hire Date= null, Home Postal Address=null, Telephone Number=null, User Name Preferred Langu age=null, Font Size=null, Description=null, Home Phone=null, LDAP Organization U nit=null, Fax=null, Postal Code=null, act_key=3, User [email protected], Title=null, Generation Qualifier=null, Postal Address=null, State=null, Initial s=null, Role=OTHER, usr_password=8892:qupQumwOa9Tzu7PxKLIogA==, Password Generat ed=1, FA Language=null}
parameter received arereq8 re8--req8---null
in side generate Emailcname-firstName-String firstName-lastName-String lastName- postFix-NRMA
email to be verified part1--cname.StringlastNameNRMA
empCode in is valid email empNumber from File cname.StringlastNameNRMA
Searching users with Email=cname.StringlastNameNRMA
exception 29oracle.iam.platform.authz.exception.AccessDeniedException: You do no t have permission to search the following user attributes: Email.
<Feb 20, 2013 5:54:54 PM EST> <Error> <oracle.iam.request.impl> <IAM-2050521> <U ser oiminternal does not have access to SEARCH entity of type APPROVAL_POLICY.>
<Feb 20, 2013 5:54:54 PM EST> <Error> <oracle.iam.request.impl> <IAM-2050014> <A n error occurred while initiating approvals for request 52. The corresponding er ror message is User oiminternal does not have access to SEARCH entity of type AP PROVAL_POLICY..>
<Feb 20, 2013 5:54:54 PM EST> <Error> <oracle.iam.request.impl> <IAM-2050534> <A n error occurred while evaluating a set of approval policies for the approval pr ocess.>
<Feb 20, 2013 5:54:54 PM EST> <Error> <oracle.iam.request.impl> <IAM-2050014> <A n error occurred while initiating approvals for request 52. The corresponding er ror message is oracle.iam.request.exception.ApprovalPolicyAccessDeniedException: User oiminternal does not have access to SEARCH entity of type APPROVAL_POLICY. .>
ype APPROVAL_POLICY.

Hi,
You need to apply one off patch to resolve this issue. Please find below metalink id for your reference.
IAM-2050014 Oiminternal Does Not Have Access To SEARCH Entity Of Type APPROVAL_POLICY [ID 1493089.1]
Patch Number:14036801
Mark if this helps.
Regards,
Kishore

Images with same name in different folders being swapped

I've been out at a printers freelancing and using CS6 for the first time. I've a 64 page document with a large number of images (100+) that have been given various treatments and held in folders named to identify them.
originals: sweden.jpg, germany.jpg, india.jpg…etc
saturated: sweden.jpg, germany.jpg, india.jpg…etc
greyscale: sweden.jpg, germany.jpg, india.jpg…etc
and so on. The document contains differnt combinations of these pictures, all in all I've about 1,000 image links in the document.
I opened up my document this morning and found for some reason the links to the images were broken - no idea why as no folders seem to have been moved but when I relinked to one of them - say a greyscale image - they ALL linked to the wrong set - the "saturated" ones. Looking at the image path in the links panel I see that's what's happened, ALL the link paths to ALL the images say "saturated", never mind the fact they're greyscale in the document.
So is this a known issue? At the moment I can't find any solution but to relink manually over a thousand images, which, lets face it, is a bit of a disaster for me and the job deadline.
I've used indesign for years and never come across anything even CLOSE to this sort of behaviour.

InDesign has a feature that will automatically search for other missing links when you fix a missing link. When you relinked the first of your grayscale images, you may have accidentally relinked to the saturated image. When this happened it searched the directory that the newly re-linked file was in for all the other missing files. Since your image names all matched up to images in that directory, they all got re-linked.
This auto-relink feature can be toggled in the relink dialog:
If you have a backup of your file, you can revert to that version, and try to relink your images from that one. In the future you should make sure that images all have unique identifiers, it is bad practice to have images with identical names.

How to authenticate LDAP with account name?

Hi,
In my ADS server for all the users common name and account name are differently assigned , In LADP application which is developed using JNDI APIs it is able to authenticate the users with display name/ CN value(common Name ) only, but I need to authenticate users with account name.
Please give the solution for this.
Thanks
Raghava

If you search through posts in this forum, you will find out what credential formats can be used to authenticate a user.
Just to make it easy for you, here is a search string.
http://www.google.com/search?hl=en&q=active+directory+jndi+account+name+site%3Aforums.sun.com&meta=

Iphoto exporting images with no name and mail with no reply info

One of our Macbook pros, running osx 10.8.5, is sending email via iphoto that ,
#1) creates a photo with NO NAME that cannot be saved no matter what you do,
and
#2) the email can not be forwarded, seems like because there is not "reply to" information.
the Prefs are filled out correctly in the iPhoto email settings.
Why did they configure iphoto to do the "send" FROM iphoto in this OSX version? This worked fine before as it would open up your mail whereby you could arrange and double check things.
So i was trying to do a work around by sending the email to myself but the email and the attachment can not be forwarded. As well the image CAN NOT be dragged to the desktop to be saved. USELESS!
just a Ghost email and attachment.
very frustrating.

InDesign has a feature that will automatically search for other missing links when you fix a missing link. When you relinked the first of your grayscale images, you may have accidentally relinked to the saturated image. When this happened it searched the directory that the newly re-linked file was in for all the other missing files. Since your image names all matched up to images in that directory, they all got re-linked.
This auto-relink feature can be toggled in the relink dialog:
If you have a backup of your file, you can revert to that version, and try to relink your images from that one. In the future you should make sure that images all have unique identifiers, it is bad practice to have images with identical names.

OIM11gR2 - How can I list users with an SAP User Application Instance?

Hello,
This is a feature I was used to in OIM9.
Except that in OIM9 the model was a bit different, we had no application instance. We referred to it as a Resource.
Anyway, as an Identity Manager administrator, I wanted to quickly find a user with an specific Resource, e.g. SAP User.
I went to Resources, choose the resource I'm interested in finding the users, then from there I could filter them by Resource Status, either Provisioned, Provisioning, Revoked, Disabled, etc.
Now in OIM11gR2 I can't find an equivalent for this.
From /sysadmin I cant list users from the Application Instances
From /identity I cant search users with a given Application Instance.
Did I miss something? or this cannot be done in OIM11R2.
(Alternatively, I opening SQL Developer and listing the UD_SAP table, but this is obviously not acceptable)
Thanks for an insight.
Adr

this is a problem of realm definition.check the config.xml, you've got an invalid realm declared.

Performer Search & Users with Identical Names

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