Periodically my safari (on various web sites) becomes "unclickable" or only a small part of the clickable object causes a click to be possible. Any solutions?

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I am still getting redirected to various web sites when using Safari. My PC is not affected but my I phone and I pad are. I have reset my router and changed my admin name and password. I am still being redirected.

I am still getting redirected to various web sites when using Safari. My PC is not affected but my I phone and I pad are. I have reset my router and changed my admin name and password. I am still being redirected.

Chances are you mis-typed a character in the Wifi password and the devices saved that information. Now whenever you try to connect the device refers to the wrong password and the Jetpack does not accept your connection. Tell your devices to forget the wireless connection and start over.
Once you enter the proper WiFi credentials the Jetpack will allow you to connect.

The print is too small on various web sites that I open. How can I correct this?

The print is too small on various web sites that I open. This has never happened on older Firefox versions. How can I correct this so every page I open, the print size is consistent and legible? I don't want to change it every time I open a new site.

Hi Donna,
Welcome to the HP Community Forum.
Font Size and the scale (size) at which a document is printed is controlled within the application just before the job is sent to the printer - this means the size is set from your browser (Firefox, Internet Explorer) or perhaps your Editor (Word). Generally speaking, most applications use Print Preview -- or a variation of that program under a different name.
An explanation and the use of Print Preview is avialble in the following document:
Change Print Size with Print Preview
Click the Kudos Thumbs-Up to show you appreciate the help.
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Click Accept as Solution when the Answer provides a Fix or Workaround!
Kind Regards,
Dragon-Fur

I am getting browser needs updating from various web sites since getting 10.0 update.sites are taking forever to load.I have to click stop then reload to get them to work.

I have had web site page loading problems since I started beta Firefox.I took the update from beta 9 to 10.0 and since then I am getting a message from various web sites that my browser needs to be updated for site to work with links to all browser update pages including Firefox.Sony premium services support is one of the pages I got the update needed notice.

Hi,
You can try using the [https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/ User Agent Switcher] and create a generic entry like '''Mozilla/5.0 (Windows NT 6.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1''' and switch to this on problem sites.
Useful links:
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
[https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
[https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
[https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
[https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins]

I get repeated error messages about there being a problem with Java Script when visiting various web sites

The message pops up repeatedly at various web sites and I can x it out and eventually they will stop but when I goe to a different page in that web site, this occurs again. The message is as follows "Error:Document.get elements by Tag Name (""head") [0] is undefined

Hi,
Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
Choose to [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_safe-mode-window_2 Start in Safe Mode].
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.
If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Alternatively you may also want to Reset Firefox and start afresh.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!'''

We are evaluating the use of iPod touch devices to record best practice videos on our manufacturing floor and to post to an internal Moodle web site. How can you upload a video from the iPod touch to a site other than YouTube?

We are evaluating the use of iPod touch devices to record best practice videos on our manufacturing floor and to post to an internal Moodle web site. How can you upload a video from the iPod touch to a site other than YouTube? The Moodle upload interface is expecting a file selection dialog box like windows or OSX. I do not want to have to go through an intermediary step of messing with a pc.
Thanks!

It should be around 7 and a half gigs. In iTunes, across the bottom there should be a bar that show how much storage is being used and by what. (music, movies, apps, etc.) To make music take up less room, you can check the box to make it convert the music to 128kbps AAC. This lowers the quality, but with most earbuds and speakers, you can't even tell the difference.
The iPod touch has parental controls built in. You'll find them in Settings. I think they only work for enabling/disabling Safari, Mail, YouTube, and App Store. Here's an app that does more: http://www.mobicip.com/online_safety/ipod_touch

When I download an excel spread sheet from a Ford web site I seem to be getting code and not the work sheet. Example- MIME-Version: 1.0 X-Document-Type: Workbook Content-Type: multipart/related; boundary="====Boundary===="

I have a Macbook Air. I have MS office installed and work in Excel often with no issues. But When I download an excel spread sheet from a Ford web site I seem to be getting code and not the work sheet.
Example-
MIME-Version: 1.0
X-Document-Type: Workbook
Content-Type: multipart/related; boundary="====Boundary===="
--====Boundary====
Content-Location: file:///C:/HOLD.XHT
Content-Transfer-Encoding: 8bit
Content-Type: text/html; charset="utf-8"
<html xmlns:v="urn:schemas-microsoft-com:vml"
xmlns:o="urn:schemas-microsoft-com:office:office"
xmlns:x="urn:schemas-microsoft-com:office:excel"
xmlns="http://www.w3.org/TR/REC-html40">
<HEAD>
<meta name="Excel Workbook Frameset">
<xml>
<x:ExcelWorkbook>
<x:ExcelWorksheets>
   <x:ExcelWorksheet>
    <x:Name>BTB</x:Name>
    <x:WorksheetSource HRef="./IBIT0001.xht"/>
   </x:ExcelWorksheet>
   <x:ExcelWorksheet>
    <x:Name>GSM</x:Name>
    <x:WorksheetSource HRef="./IBIT0002.xht"/>
   </x:ExcelWorksheet>
   <x:ExcelWorksheet>
    <x:Name>RODetail</x:Name>
    <x:WorksheetSource HRef="./IBIT0003.xht"/>
   </x:ExcelWorksheet>
</x:ExcelWorksheets>
</x:ExcelWorkbook>
</xml>
</HEAD>
</HTML>
--====Boundary====
Content-Location: file:///C:/IBIT0001.xht
Content-Transfer-Encoding: 8bit
Content-Type: text/html; charset="utf-8"
<html xmlns:v="urn:schemas-microsoft-com:vml"
xmlns:o="urn:schemas-microsoft-com:office:office"
xmlns:x="urn:schemas-microsoft-com:office:excel"
xmlns="http://www.w3.org/TR/REC-html40">
<HEAD>
<meta http-equiv=Content-Type content="text/html; charset=utf-8">
<style>
<!--table
        {mso-displayed-decimal-separator:"\.";
        mso-displayed-thousand-separator:"\,";}
@page
        {margin:1.0in .75in 1.0in .75in;
        mso-header-margin:.5in;
        mso-footer-margin:.5in;
        mso-page-orientation:landscape;}
tr
        {mso-height-source:auto;}
col
        {mso-width-source:auto;}
br
        {mso-data-placement:same-cell;}
.style21
        {color:blue;
        font-size:10.0pt;
        font-weight:400;
        font-style:normal;
        text-decoration:underline;
        text-underline-style:single;
        font-family:Arial;

Try search/ask in the forum devoted entirely to Excel issues:
http://answers.microsoft.com/en-us/mac/forum/macexcel

A web site I used to visit daily, but haven't for a while, causes Firefox to go off in la-la land. I have to kill the process with the task manager.

The web site in question is for our local newspaper. The problem occurs when I am returning from a discussion thread (by Disqus) to the article it's attached to. Also when I attempt to return to the home page from an article. Sometimes just letting it sit for a while will produce the problem. At that point I cannot open a new tab, switch to another open tab, close tabs, click on any menu bar items or close the app. The tab I was in shows the spinning wheel and says connecting. I must use Task Manager to kill the process. I tried installing version 31.0 with no result.

Application Basics
Name: Firefox
Version: 31.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Adblock Plus
Version: 2.6.4
Enabled: true
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Name: Adblock Plus Pop-up Addon
Version: 0.9.2
Enabled: true
ID: [email protected]
Name: Flashblock
Version: 1.5.17
Enabled: true
ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a}
Name: Image and Flash Blocker
Version: 0.7
Enabled: true
ID: [email protected]
Name: Webroot Filtering Extension
Version: 1.0.0.40
Enabled: true
ID: [email protected]
Name: Consumer Input
Version: 9948
Enabled: false
ID: ConsumerInput@Compete
Name: TopArcadeHits
Version: 1.0
Enabled: false
ID: {0113D088-8ED1-468C-B225-585A9C53B5E3}
Graphics
Adapter Description: Intel(R) G33/G31 Express Chipset Family
Adapter Drivers: igdumd64 igdumdx32
Adapter RAM: Unknown
Device ID: 0x29c2
Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.1930 or newer.
DirectWrite Enabled: false (6.2.9200.16571)
Driver Date: 9-11-2009
Driver Version: 8.15.10.1912
GPU #2 Active: false
GPU Accelerated Windows: 0/1 Basic
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) G33/G31 Express Chipset Family Direct3D9Ex vs_0_0 ps_2_0)
windowLayerManagerRemote: false
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
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browser.cache.frecency_experiment: 3
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20140716183446
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browser.startup.homepage_override.buildID: 20140716183446
browser.startup.homepage_override.mstone: 31.0
dom.mozApps.used: true
extensions.lastAppVersion: 31.0
font.internaluseonly.changed: true
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1408714969
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.npqtplugin: 2
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print.printer_EPSON_NX420_Series.print_resolution_name:
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print.printer_EPSON_NX420_Series.print_shrink_to_fit: true
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JavaScript
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Accessibility
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Library Versions
NSPR
Expected minimum version: 4.10.6
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Expected minimum version: 3.16.2 Basic ECC
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Expected minimum version: 3.16.2 Basic ECC
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Expected minimum version: 3.16.2 Basic ECC
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NSSUTIL
Expected minimum version: 3.16.2
Version in use: 3.16.2
Experimental Features
---------------------

Why Macromedia web site installs old version 9.0.115 and not the new 9.0.124?

Why Macromedia web site installs old version 9.0.115 and not
the new 9.0.124? I want the new version, but I can't get it!!!
Please fix the servers!
The download page says it's avaible the new version 9.0.124,
but after the installation I have the old 9.0.115.

Works fine for me on both Mac & Windows (Ie and
Firefox...)
As of April 8, 2008 developers can file Flash Player bugs in
the Flash Player Public Bug and Issue Management System.
https://bugs.adobe.com/flashplayer/
For further details, read: “About the Public Bug
Base”
http://www.adobe.com/devnet/logged_in/tmccauley_fplayer_bugbase.html
Please file a bug there.

Hi i been try to minimise few app like safari,Ical etc etc from the fullscreen view but didn't manage to find any solution!! With the command M shortcuts didn't work...any help???

Hi i been try to minimise few app like safari,Ical etc etc from the fullscreen view but didn't manage to find any solution!! With the command M shortcuts didn't work...any help???

To make a screen full screen, you click on the arrows in the upper right corner. To minimize, move your cursor all the way to the upper right corner of your desktop--give it a second--a symbol will appear that lets you "reverse" the action and minimize the window. Hope I'm explaining this correctly.

I just updated Safari with version 5.1.10 and now I cannot use "open location". Anyone else having this problem and are there any solutions?

I just updated Safari with version 5.1.10 and now I cannot use "open location". Anyone else having this problem and are there any solutions?

Ok ...
Try troubleshooting extensions and third party plugins.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow all other plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here.

Safari, Leopard, 8 core - can't view various web sites

Brand new Mac Pro eight core (five days old - late July '08) with current Leopard and Safari updates -- Safari is unable to open quite a few pages that I have no trouble with on my (Tiger & Safari 3.1.2) G5 and G5 iBooks. No problems at all with Firefox.
Anyone with a similar issue? Any known fixes? Thanks.

I have now found a solution - I emptied the cache (an option in the drop down menu in Safari), and I deleted all the cookies (Safari menu - choose preferences > security - choose "show cookies" and 'remove all' .........
So far this has worked for me & I'm back able to view all website content - don't understand why it's happened though - bug in Safari or bugs in the cookies ? - I've never had to empty the cache or delete cookies on any of my Macs before ...........
Anyone have any thoughts as to what's going on??

Safari not opening web sites

Within just the past week or so, I can no longer open many web sites using Safari. It gets about a third of the way and then just stops. The problem occurs with all different types of sites - including Facebook and BBC. I have tried clearing out the cache and resetting Safari. What is the problem? What can I do to fix it?

Within just the past week or so, I can no longer open many web sites using Safari. It gets about a third of the way and then just stops. The problem occurs with all different types of sites - including Facebook and BBC. I have tried clearing out the cache and resetting Safari. What is the problem? What can I do to fix it?

IOS Safari forces mobile web sites over full web sites

When you access certain sites using Safari on iOS, the web site will detect this and redirect you to a mobile version of the site optimised for mobile devices.
Is there is a way to stop the iOS Safari from declaring itself as an iOS browser?
For example, I use a pecific full website shortcut for a weather radar picture from Accuweather (www.accuweather.com/.......). Now, as soon as I want to see that quick loading radar picture, the Safari iOS browser goes instead to the start page of Accuweather Mobile (m.accuweather.com) and I will not be able to see the full web site picture at all.
I checked in the Settings for Safari but could not find anything helpful for this.

Thanks spm161!
Here is the shortcut http://www.accuweather.com/m/US/wigs.axd?city=Miami&state=FL&w=480&h=640&type=_S IR&geoWidth=400&lat=25.00&lon=-78.50
I live in the Bahamas and this is the best and customizable radar picture I could find. We only have Edge service down here and loading any apps is mostly very slow. That radar picture comparably loads pretty quick and gives me the most detail, too.
But like I said, recently the shortcut gets redirected to m.accuweather.com
I will send the info to the email as you advised above. Thanks for your help!!

Not able to access personal information in various Web Sites eg.Wish List in Amazon

In web sites such as Amazon and eBay when I left click on 'wish list' or 'My eBay' or left click to try to 'sign out' there is no response. Even on this page I am not able to sign out

Hi Srinath,
I have checked that as well, it is showing the IPM_server in running mode.
Also it doesn't show any deployment failure in the command line. Here is what it shows:
<May 20, 2013 10:32:51 AM IST> <Notice> <WebLogicServer> <BEA-000332> <Started W
ebLogic Managed Server "IPM_server1" for domain "base_domain123" running in Deve
lopment Mode>
<May 20, 2013 10:32:52 AM IST> <Notice> <WebLogicServer> <BEA-000365> <Server st
ate changed to RUNNING>
<May 20, 2013 10:32:52 AM IST> <Notice> <WebLogicServer> <BEA-000360> <Server st
arted in RUNNING mode>
I feel there is some issue as this log is suggesting:
####<May 20, 2013 10:32:53 AM IST> <Info> <WebService> <01hw311161> <IPM_server1> <[STANDBY] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1369026173782> <BEA-220103> <Async web service support is not fully configured. The async response web service /AsyncResponseServiceSoap12Https for this server was not fully deployed because the JMS reliability queue was not defined/deployed: weblogic.wsee.DefaultQueue. The server will periodically retry completing the deploy for the service. This message can usually be ignored unless there are async web service applications. To completely disable async web service support, thus avoiding this message, set -Dweblogic.wsee.skip.async.response=true.>
But I don't know how to resolve it.
Thanks
Pradeep

Periodically my safari (on various web sites) becomes "unclickable" or only a small part of the clickable object causes a click to be possible. Any solutions?

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