Persistent event 9005 (TF53010) entries for TFS Services

Hi all,
earlier this morning i had users complaining that they couldn't connect to TFS. I had a look in IIS on our TFS Server and the app pool for the TFS site had stopped. There was then an issue with our TFSService service account being authenticated. I reset
the service account password and all seemed to be ok.
During my investigation of why this happened in the first place i noticed that i am getting constant event 9005 entries in event viewer on the server. I have included the contents of these events below (omitting keys and server names)
TF53010: The following error has occurred in a Team Foundation component or extension:
Date (UTC): 05/02/2015 11:54:33
Machine: ------
Application Domain: TfsJobAgent.exe
Assembly: Microsoft.TeamFoundation.Framework.Server, Version=12.0.0.0, Culture=neutral, PublicKeyToken= --------------
Service Host:
Process Details:
Process Name: TFSJobAgent
Process Id: 8468
Thread Id: 12532
Account name: ---\TFSService
Detailed Message: There was an error initializing a JobRunner. The job will be rescheduled for execution five minutes from now. QueueEntry: [JobSource: 814e9815-2c9a-4bbe-8651-6e0be28e202d, JobId: 564c51ae-decb-4bf3-8b44-cfb82b1c4bdb, QueueTime: 05/02/2015
11:54:33, ExecutionStartTime: 05/02/2015 11:54:33, State: Running, AgentId: -----, QueuedReasons: Scheduled, PreviousExecutionResult, Priority: 7, NextRun: 0, StateChangeTime: 01/01/0001 00:00:00].
Exception Message: TF53001: The database operation was canceled by an administrator. (type DatabaseOperationCanceledException)
This event will pop up 4-5 times every minute occurring at the same time (5 times at 11:54:33 then 5 times at 11:55:20 or so)
Has anyone got any ideas or possibly seen this before?
There is also an Error event which pops up every 30 minutes on the minute (event id:3305) with the following details:
TF53010: The following error has occurred in a Team Foundation component or extension:
Date (UTC): 05/02/2015 10:49:28
Machine: --------
Application Domain: TfsJobAgent.exe
Assembly: Microsoft.TeamFoundation.Framework.Server, Version=12.0.0.0, Culture=neutral, PublicKeyToken=---------------
Service Host:
Process Details:
Process Name: TFSJobAgent
Process Id: 8468
Thread Id: 9448
Account name: ACL\TFSService
Detailed Message: TF221122: An error occurred running job Common Structures Warehouse Sync for team project collection or Team Foundation server TEAM FOUNDATION.
Exception Message: TF53001: The database operation was canceled by an administrator. (type DatabaseOperationCanceledException)
Exception Stack Trace:    at Microsoft.TeamFoundation.Framework.Server.TeamFoundationSqlResourceComponent.TranslateException(SqlException sqlException)
   at Microsoft.TeamFoundation.Framework.Server.TeamFoundationSqlResourceComponent.MapException(SqlException ex, QueryExecutionState queryState)
   at Microsoft.TeamFoundation.Framework.Server.TeamFoundationSqlResourceComponent.HandleException(Exception exception)
   at Microsoft.TeamFoundation.Framework.Server.TeamFoundationSqlResourceComponent.Execute(ExecuteType executeType, CommandBehavior behavior)
   at Microsoft.TeamFoundation.Framework.Server.TeamFoundationSqlResourceComponent.ExecuteNonQuery(Boolean bindReturnValue)
   at Microsoft.TeamFoundation.Warehouse.WarehouseBatchedDataAccessComponent.ExecuteNonQuery()
   at Microsoft.TeamFoundation.Warehouse.WarehouseDataAccessComponent.GetProperty(String scope, String key)
   at Microsoft.TeamFoundation.Warehouse.CommonStructureWarehouseAdapter.UpdateCssFromCatalogData()
   at Microsoft.TeamFoundation.Warehouse.CommonStructureWarehouseAdapter.MakeDataChanges()
   at Microsoft.TeamFoundation.Warehouse.WarehouseSyncJobExtension`1.MakeDataChanges(TeamFoundationRequestContext requestContext, TeamFoundationJobDefinition jobDefinition, String& resultMessage)
   at Microsoft.TeamFoundation.Warehouse.WarehouseSyncJobExtension`1.RunInternal(TeamFoundationRequestContext requestContext, TeamFoundationJobDefinition jobDefinition, DateTime queueTime, String& resultMessage)
   at Microsoft.TeamFoundation.Warehouse.WarehouseJobExtension.Run(TeamFoundationRequestContext requestContext, TeamFoundationJobDefinition jobDefinition, DateTime queueTime, String& resultMessage)
Inner Exception Details:
Exception Message: The target principal name is incorrect. Cannot generate SSPI context. (type SqlException)
SQL Exception Class: 11
SQL Exception Number: 0
SQL Exception Procedure: GenClientContext
SQL Exception Line Number: 0
SQL Exception Server: ----------
SQL Exception State: 0
SQL Error(s):
Exception Data Dictionary:
HelpLink.ProdName = Microsoft SQL Server
HelpLink.EvtSrc = MSSQLServer
HelpLink.EvtID = 0
HelpLink.BaseHelpUrl = ----------
HelpLink.LinkId = 20476
Exception Stack Trace:    at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
   at System.Data.SqlClient.TdsParser.TdsLogin(SqlLogin rec, FeatureExtension requestedFeatures, SessionData recoverySessionData)
   at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover)
   at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer
timeout)
   at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance)
   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance,
SqlConnectionString userConnectionOptions, SessionData reconnectSessionData)
   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)
   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)
   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)
   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)
   at System.Data.SqlClient.SqlConnection.Open()
   at Microsoft.TeamFoundation.Framework.Server.TeamFoundationSqlResourceComponent.Execute(ExecuteType executeType, CommandBehavior behavior)
Thanks for any help!!!
Martyn

Hi Adatis,
Thanks for your post.
Do you mean that after you reset the account in TFS app pool and TFS site, your TFS Server works fine now?
What’s the version of your SQL Server? If you’re using SQL Server 2014, please ensure you installed the
CU4 for your SQL Server 2014. You can refer to the discussions in this post:
https://social.msdn.microsoft.com/Forums/vstudio/en-US/50bc5da9-435a-41ff-be5a-7f002ec0347c/tf53001-the-database-operation-was-canceled-by-an-administrator?forum=tfsgeneral.
And you need ensure the TFS Service account works fine in your TFS Admin Console,
TFS site and TFS app pool both started in IIS.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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