Personalize E-mail Templates in Guided Procedures

Dear All,
I need an E-mail template which will fetch me the context parameter value like defined in the the block of a Process through Guided Procedures as follows:
Context Parameter> Input Parameters (of type Structure)->Business Manager (String)
I need to get the value of "Business Manager" in the E-mail thats sent to all the context processsors.
I used "ctxt.personalData.lastName" where ctxt is the prefix of Context Parameters, personalData is the structure and lastName is the field to retrieve the value. But this is not working for me.
Please suggest the possible solution to this.
Regards,
Poornima.
Edited by: Poornima H.G on Mar 18, 2009 2:17 PM

Hi Poornima,
Check the following thread:
Personalizing E-mail Templates in Guided Procedures
And next time it will be great if you don't create 2 posts for the same problem.
Regards,
Yordan

Similar Messages

Personalizing E-mail Templates in Guided Procedures

Dear All,
I need an E-mail template which will fetch me the context parameter value like defined in the the block of a Process through Guided Procedures as follows:
Context Parameter> Input Parameters (of type Structure)->Business Manager (String)
I need to get the value of "Business Manager" in the E-mail thats sent to all the context processsors.
I used "ctxt.personalData.lastName" where ctxt is the prefix of Context Parameters, personalData is the structure and lastName is the field to retrieve the value. But this is not working for me.
Please suggest the possible solution to this.
Regards,
Poornima.

Hi Poornima,
Than you should check if this parameter is mapped. Send e-mail or Notification callable objects has own parameters and you should have such parameter for the callable object "personalData.lastName" which should be mapped to the context parameter of the action. When you define a due date or notification for an action you have a button "map" and also you should edit the Send e-mail or Notification callable objects so that they contains personalData.lastName parameter.
Regards,
Yordan

Mail settings for Guided Procedures

Hi,
I'm having problems having GP send mails.
The settings in the GP Administration are correct. I can send test mails to myself without problems, and did the setup that is described here: [Re: Guided Procedures - set mail smtp host]
Also, I'm sure that my user has an e-Mailaddress and the like, I've set it up properly on R3. Also, when trying to send a mail to a static address (just give it as a value) it still generates problems.
Now when I go to the log, I get these errors, which are odd, considering mail.sap.org is NOT the SMTP server I set up!!
Unknown SMTP host: mail.sap.corp
javax.mail.MessagingException: Unknown SMTP host: mail.sap.corp;
nested exception is:
java.net.UnknownHostException: mail.sap.corp
The question is fairly simple: Where does it say that the SMTP server is that? It's certainly not in Administration > Administer BMF > Clients as it's set correctly there!
Help would be, as always, greatly appreciated!
Frederik-Jan

Hi,
So, to start the Config Tool, double click the configtool script file from <SAP_install_dir>/<system_name>/<instance_name>/j2ee/configtool directory.
When you open it, navigate to cluster-data -> template <name of template> -> instance <name of instance> -> services -> caf/eu/gp/model.
The template represents the usage type installed on your server (for example, EP). It consists of one or more instances that can be configured in a different way.
Next, modify the required system parameters (in your case smtp.server and smtp.service_user_mail) :
a. On the Service properties screen, select a parameter from the table.
b. In the Custom value field, enter a value for the parameter.
c. Choose Set.
The new value appears in the Value column.
In the Template value field, you can see the default value (if any) for the parameter you have selected. You can restore the default template value for any parameter by choosing Restore to Template.
So here is the documentation regarding the Config tool as a whole:
http://help.sap.com/saphelp_nwce10/helpdata/en/e8/f48b33f9a3423c9e688dfa56330e79/content.htm
Hope that helps
Greets,
Petra

Mail Template updates

Hi Experts,
I have a requirement to update the Document name defined in mail template . please guide me to find a way for update .
FORMAT("b", "Title:") %DOCUMENT_NAME%
currently the docu
Thanks,
Deepika

Hi ,
In mail template there are a set of attributes %document_Name defined with pre-set values . In my application i have a variable
Mail_name defined with default user name . i want to update the user name associated with Mail_name . please guide me the way to update

Guided Procedures - mail notification keeps sending

Hi,
I created a process with Guided Procedures using a Sent Notification Callable Object. Unfortunately GP keeps sending the same email over and over again even if I cancel all running GP processes. How can I stop this and why is it doing this?
Best regards,
Kevin

Hi Chandana,
I was able to locate the running process responsible for the notifications and stop it. The problem was that I assigned a non-existing user to the process step that followed the send notification callable object. I can imagine that the system ran in some kind of error state when the process reached the step assigned to an unkown user and then repeated the previous step which was the mail notification. Although the process itself was modelled incorrectly, the GP engine should not repeat sending notifications.
Regards,
Kevin

Guided Procedures - set mail smtp host

Hi,
I want to set the smtp host to use email notifications in a Guided Procedures process. So I go in the portal to:
Guided Procedures -> Administration -> GP Configuration Tool -> Interactive Forms -> SMTP Server
When I click on the Save button I get
   java.lang.NullPointerException
    at com.sap.caf.eu.gp.ui.conf.iforms.CInteractiveForms.validate(CInteractiveForms.java:382)
I tried it on another CE installation with the same result. This seems like a bug. Is there another way to set the smtp host in GP? Below the stack trace..
Regards, Kevin
java.lang.NullPointerException
     at com.sap.caf.eu.gp.ui.conf.iforms.CInteractiveForms.validate(CInteractiveForms.java:382)
     at com.sap.caf.eu.gp.ui.conf.iforms.CInteractiveForms.save(CInteractiveForms.java:442)
     at com.sap.caf.eu.gp.ui.conf.iforms.wdp.InternalCInteractiveForms.save(InternalCInteractiveForms.java:215)
     at com.sap.caf.eu.gp.ui.conf.iforms.CInteractiveFormsInterface.save(CInteractiveFormsInterface.java:186)
     at com.sap.caf.eu.gp.ui.conf.iforms.wdp.InternalCInteractiveFormsInterface.wdInvokeMethod(InternalCInteractiveFormsInterface.java:196)
     at com.sap.tc.webdynpro.progmodel.generation.ExternalControllerPI$ExternalInterface.invoke(ExternalControllerPI.java:291)
     at $Proxy483_10002.save(Unknown Source)
     at com.sap.caf.eu.gp.ui.gpconf.app.CConfigApp.saveWizard(CConfigApp.java:317)
     at com.sap.caf.eu.gp.ui.gpconf.app.wdp.InternalCConfigApp.saveWizard(InternalCConfigApp.java:158)
     at com.sap.caf.eu.gp.ui.gpconf.app.VConfigApp.onActionSave(VConfigApp.java:430)
     at com.sap.caf.eu.gp.ui.gpconf.app.wdp.InternalVConfigApp.wdInvokeEventHandler(InternalVConfigApp.java:247)
     at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:131)
     at com.sap.tc.webdynpro.progmodel.controller.Action.fire(Action.java:72)
     at com.sap.tc.webdynpro.clientserver.phases.ProcessingEventPhase.doHandleActionEvent(ProcessingEventPhase.java:156)
     at com.sap.tc.webdynpro.clientserver.phases.ProcessingEventPhase.execute(ProcessingEventPhase.java:91)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequestPartly(WindowPhaseModel.java:161)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doProcessRequest(WindowPhaseModel.java:109)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:96)
     at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:469)
     at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:52)
     at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doExecute(ClientApplication.java:1388)
     at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doProcessing(ClientApplication.java:1208)
     at com.sap.tc.webdynpro.serverimpl.core.sessionctx.AbstractExecutionContextDispatcher.delegateToApplicationDoProcessing(AbstractExecutionContextDispatcher.java:145)
     at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.DispatchHandlerForAppProcessing.doService(DispatchHandlerForAppProcessing.java:35)
     at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.AbstractDispatchHandler.service(AbstractDispatchHandler.java:116)
     at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:93)
     at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.ExecutionContextDispatcher.dispatchToApplicationDoProcessing(ExecutionContextDispatcher.java:114)
     at com.sap.tc.webdynpro.serverimpl.core.sessionctx.AbstractExecutionContextDispatcher.dispatch(AbstractExecutionContextDispatcher.java:80)
     at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.dispatch(ApplicationSession.java:506)
     at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.dispatch(ApplicationSession.java:526)
     at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doApplicationProcessingStandalone(ApplicationSession.java:457)
     at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:248)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:698)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:230)
     at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:228)
     at com.sap.tc.webdynpro.serverimpl.core.sessionctx.AbstractExecutionContextDispatcher.delegateToRequestManager(AbstractExecutionContextDispatcher.java:192)
     at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.DispatchHandlerForRequestManager.doService(DispatchHandlerForRequestManager.java:38)
     at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.AbstractDispatchHandler.service(AbstractDispatchHandler.java:116)
     at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:93)
     at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.ExecutionContextDispatcher.dispatchToRequestManager(ExecutionContextDispatcher.java:140)
     at com.sap.tc.webdynpro.serverimpl.core.sessionctx.AbstractExecutionContextDispatcher.dispatch(AbstractExecutionContextDispatcher.java:92)
     at com.sap.tc.webdynpro.serverimpl.core.sessionctx.AbstractExecutionContextDispatcher.dispatch(AbstractExecutionContextDispatcher.java:104)
     at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)
     at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doPost(AbstractDispatcherServlet.java:61)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
     at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:66)
     at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:32)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:431)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:289)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:376)
     at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:85)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)
     at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:160)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)
     at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:67)
     at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)
     at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
     at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)
     at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
     at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)
     at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
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     at java.security.AccessController.doPrivileged(Native Method)
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     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:247)

Hi Kevin,
I didn't get which release of CE you are using, so I am giving you the procedure for SP3. You set the smtp through the Mail Sending tab page. Here's the procedure:
1. Go to Guided procedure ->
Administration-> Administer BMF->Clients
->select iForms Processor -> press Settings button
-> Mail Sending tab.
2. Set your smtp server in SMTP Server field.
3. Press Save button.
You can test mail sending by pressing Test button
but first you should
configure the mail of the administrator of BMF and
the mail of the administrator of the client
(iForms Processor). Please follow instruction below
BMF Administrator's mail:
1.Go to Guided procedure ->
Administration-> Administer BMF->Settings.
2.Input the mail in Administrator Mail files.
3.Press Save button.
iForms client Administrator's mail:
1. Go to Guided procedure ->
Administration-> Administer BMF->Clients
->select iForms Processor
2. Press Edit button.
3. Input the mail in Administrator Mail files.
4. Press Save button.
Hope this works out
Greets,
Petra

GP: How to transport "E-Mail Templates"

Hi, All...
In Guided Procedures -> Administration workset -> Maintain E-Mail Templates I can only create the new template and edit exists template. But how to transport it to another system?
thanx

Oh...
It's transrarently included in transport package. It's wonderful.

Envio e Recebimento de Notificação de WorkFlow Guided Procedure no Portal

Bom Dia
Alguem poderia m ajudar a solucionar um problema
Tenho um cenário de WorkFlow de Guided Procedure no portal
Erro: O user escolhido não consegue receber o e-mail (notificação)
Segue abaixo a descrição do Cenário:
Clicar em: Gestão de Inovação
Clicar em : Ideas and Buckets
Show = Buckets
Selecionar um Bucket e clicar nele, ao abrir uma nova janela com os detalhes do bucket:
Clicar em: Evaluations
clicar em: Criar
Evaluation Name = teste
Start Date = data do dia
End Date = data futura qualquer
Clicar em: Select Itens
Escolher uma opção de ideas
clicar em: Select Criteria
Selecione algumas perguntas a serem feitas ao usuário
Clicar em: Weigh Criteria
Colocar o percentual de cada pergunta (peso)
Clicar em: Select Participants
Em Find Participants, escolher algum participante(de preferencia com um e-mail que possa ser conferido o recebimento)
Clicar em: Finish
Clicar em: Start(momento que deve disparar o workflow e o participante acima escolhido deve receber um e-mail)
Alguem poderia me ajudar , por favor
Grato.

Bom dia Sergio,
Já está configurado o envio do e-mail pelo Portal?
Se o protocolo usado é SMTP, já existe uma regra que permita o envio do email pelo portal?
Boa sorte
Grilo

Webdynpro Component in Guided Procedures

Hi Experts,
I am very new to guided procedures, please help me out.
Scenario: One Webdynpro Component with few input fields and btn, btn action saves the data in custom db tables. But, i need to mail the filled form to some approver and from there, if the form is approved then save to db else reply with unapproved form.
Please can anybdy tell me, hw i will b able to do all this using guided procedure.
I found some queries and tutorials, also i followed the same steps..bt while creating a new webdynpro object in process action. After selecting my comp from server, it dint shwed up those input field parameters in parameter tab of object or newhere...y so??? Are there any settings to b done??
Also, while assgning roles, its bit complicated,...can anybdy explain me that part???
Thank You So Much Experts,
Runal

Hi,
I think, you can resolve your issues by going throuh these links
[link1|http://help.sap.com/saphelp_nwce10/helpdata/en/43/34be0d89f01bcce10000000a1553f7/content.htm]
[link2|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/a00c07d0-61e0-2a10-d589-d7bc9894b02a]
[link3|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/10b99341-60e0-2a10-6e80-b6e9f58e3654]
Sampath
Edited by: Sampath Gunda on Jun 6, 2008 2:35 PM

Integrating email with guided procedures

Hi GP Experts,
I want to be able to send/receive emails form guided procedures. When I try to configure adapters there are only 2 types available, POP3 and IMAP4. I am unable to use these because of security issues. How else can I integrate email into guided procedures? We have Lotus Notes with a Domino server and we can use Groupware services to integrate this into the portal. Can we somehow use this for getting GP's to email? What alternatives do I have?
All suggestions will be appreciated.
Thanks
Kunal.

Hi,
Thanks, yes I have already set up SMTP for sending emails. I want to receive emails in Guided Procedures, for example if someone fills in an offline pdf form and then clicks submit, it should be delivered to the GP inbox ie '[email protected]'.
What do I need to do this, my understanding was I needed to setup a pop3 or imap4 adapter, then I can use the email templates within GP correct?
If this cannot be achieved without pop3 or imap4 what are my alternatives?
Thanks again,
Kunal.

SAP Workflow vs. Guided Procedures

Hello experts,
could anyone explain the differences between SAP workflow and Guided Procedures???
I know that workflows are just compatibel with a ABAP Stack. Is there a document which compares both process technologies???
Can I use CAF for SAP workflow???
Can I use the Visual Composer to create the UI for a workflow???
Thank you very much
Regards
Marco
Edited by: Marco Gennari on Aug 28, 2008 4:25 PM

Hi Martin!
Because my tutor and my professor want to know, if it's possible to start a GP-process from SAP WebFlow automatically if a certain step is reached in WebFlow.
I have a process as an example and in that process company A works with Workflow and company B, who is responsible for maintenance of a machine works with Guided Procedures.
When a machine is damaged a Guided Procedure process of company B should be started and after reparing and end of GP the SAPWorkflow should continue.
The normal way via iporting a WSDL file isn't possible because SAP WebFlow doesn't support SOAP Binding which is necessary for Guided Procedures.
However in Guided Procedure it's possible to create an URL of a process instantiation. And if you call that URL in your Browser with parameters "process.template.id = xxxxx" and "process.autostart=t" the process will be started automatically.
So for the first, I just want to call the URL from SAP WebFlow to trigger the GP process. (the handler customizing is done correctly) So I thought with transaction "wf_extsrv" it's possible if you refer to the URL of the process instantiation with process.template.id and process.autostart=t.
Then generate a task and start the GP-process with the activity referring to the task. That would be a first step to show if it's possible.
If yes.
Then I can attend to pay attention to the export and import parameters.
Can you follow me?
I hope so.
I think that post is much too long.
If you want I can write you my ideas exactly via email.
null

WDA with GP - Web dyn pro Abap intergration with Guided procedure

Hi All,
I tried integrating a WDA - Webdynpro ABAP application in Guided procedure. Though I was able to create a CO - Callable object out of the WDA , I am not able to access the WDA input and output parameters, I just want to know, where am I going wrong?
Does anybody have any leads? Thanks in advance.

hii prab
if u want integrate Webdynpro ABAP applications ....
by using Webdynpro IVIEW Template....we can do it..
u should create Technical system under SLD and configure SSO
& u should create sytem object and system alias..
this is the procedure for integrate the Webdynpro ABAP applications
with regards,
venu

Where are stored attachments in guided procedures process??

Any one knows?

Hi Julio,
The history of the process is not lost after the process is finished. You can see the process instances at NWA->Availability and Performance Management->Process Monitoring->Guided Procedures->Process Instances Tab.
Here you can Search the Process running/completed/terminated/erroneous/archived Instances based on Initiator/Administrator/Owner/Overrseer userid forlast week/last month/last year/At any Time etc. In the result that you get after search, you can see all the data for each process task. You can see Input Context,Output Context, Processor,Attachment etc.
Also on the main page for this screen, there are few other tabs which can give you other information about the Process/Process templated and other GP objects.
Regards,
Ajay

Set Notificaton Duration Dynamically in Guided Procedures

Hi,
Can anyone please let me know if it is possible to set the Duration of Notifcation dynamically in Guided Procedures?
For ex: I am triggering a e-mail when the action is not complete after 12 hours. I am setting this in the "Notification" tab of the Action. But looks like this is hardcoded and cannot be changed later. I want to give a option to the user to be able to configure this 12 hours instead of going through the change process when they want a different duration.
Please advice.
Regard,
Kumar.

Hi Kumar,
Using the following document for dynamic sending of Notification in GP, you will be able to figure out how to execute the code and configuration to action.
[Send Notification Dynamically|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0cfefa9-e700-2c10-5e81-deaef5094336;jsessionid=%28J2EE3414700%29ID1685135850DB00605893765975082321End]
Revert for any clarification.
Regards,
Tushar Sinha

Deleting Process Instances in Guided Procedures of NW CE 7.1

Hi,
I would like to ask is there a way to delete initiated process instances in Guided Procedures? I am facing this problem that in my Runtime there are so many outdates process instances (for previous test purpose) remaining, for example:
- Alerts & Warnings (24)
- Processes which I own (20)
- Processes which I oversee (20)
- Tasks that require my action (17)
I have found the following article regarding the problem ([Guided Procedures - New and Enhanced Features in SAP NW CE 7.1 EHP1|http://help.sap.com/saphelp_nwce711/helpdata/en/87/563934e3f34114901ff69cd041ba38/content.htm]). But it seems that it is only available in EhP1.
When I navigate to Administration -> Manage Processes -> Find Processes.
I only can see these 3 buttons: "Change Authorization", "Terminate Instances" & "Complete Step". But without the "Delete Instances".
Using the "Terminate Instances" did not solve my problem too.
So I resort to this:
Guided Procedures Runtime -> Administration -> Maintain processes -> Archiving and Deleting -> Maintain Process Templates -> Global Settings -> Global Settings for Process Instances:
Completed:
- Delete (After 1 day)
Erroneous:
- Delete (After 1 day)
Terminated:
- Delete (After 1 day)
Still, this did not help me deleting the process instances.
Could anyone provide me a solution?
Regards,
Joon Meng

solved.

Personalize E-mail Templates in Guided Procedures

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