Phantom restarts / crashes with Maverick. Restore Disk Utility, disk can't be repaired says "live system repair is not supported" Is there a fix yet? Or is Maverick "FREE" because Apple no longer offers free phone support?

Phantom restarts / crashes with Maverick. Under restore Disk Utility, disk can't be repaired says "live system repair is not supported" Is there a fix yet? Or is Maverick "FREE" because Apple no longer offers free phone support?

Get onto the integrated iOS + Mac OS and end support for "legacy" Mac 10.8 and earlier.
Force older hardware users like me to upgrade to new hardware which is where $$ are.
Make apps work across tablets, phone, and computer with similar (though not the "same" app, but able to read and use the same file format).
Simplify.
I don't think anyone incl. Microsoft knew Windows 8.1 was going to be a free upgrade, I didn't and read that it would be more like $30.
No OS is ready for everyone on the day it is launched. iOS 7 is now 7.04 and climbing, Mac OS tends to really not be ready until the last patch and version is out, often a year or more after it was first issued. Ship it, then plan to fix the bugs left in or that surface.
www.macperformanceguide.com is saying "No" to Maverick for now. Of course there will be no "No" on new Mac Pro 2013 6,1 when those ship (Late Jan? )

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Need assistance with my Porsche Design LaCie Time Capsule... It is not operating at all.. I have ran the diagnostic via the Disk Utility and under the error reading it runs the repair and then says it not about to repair what do I do... Thanks

Need assistance with my Porsche Design LaCie Time Capsule... It is not operating at all.. I have ran the diagnostic via the Disk Utility and under the error reading it runs the repair and then says it not about to repair what do I do... Thanks

LaCie doesnt make ANYTHING. It contains a Seagate 3.5" 5400RPM HD.
Check the HD on another computer, if nothing, your SATA bridge is fried, or the HD (very unlikely since its a Seagate inside)
Youd have to crack open the HD, remove the SATA bridge cart thats plugged into the HD and put the HD into an enclosure or a HD dock to get the data
those external HD use a 50 cent SATA bridge famous for failing. The curse of all the good HD externals is the junk 3rd party SATA bridges attached to them that crash and burn.
Sata bridge:

I upgraded to lion when it first came out but today i tried to open my photoshop cs2 and its telling me the powerpc applications are no longer supported is there any fix out there for this

i upgraded to lion when it first came out but today i tried to open my photoshop cs2 and its telling me the powerpc applications are no longer supported is there any fix out there for this

Lion is Not compatible with PPC (Power PC) based software, such as your older version of PhotoShop. Your choices are you can either upgrade to the newer version of PhotoShop, or you can backup your data and apps, erase your harddrive and reinstall Snow Leopard.
Hope this helps

IMac (27-inch, Mid 2011) 2.7 GHz Intel Core i5 4 GB 1333 MHz DDR3 running10.10.2 (14C1514). Trying to install Windows 7 64 bit from an install disc. When attempting to create an ISO image I can save the file in disk utility but can convert cdr to iso

iMac (27-inch, Mid 2011) 2.7 GHz Intel Core i5 4 GB 1333 MHz DDR3 running10.10.2 (14C1514). Trying to install Windows 7 64 bit from an install disc. When attempting to create an ISO image I can save the file in disk utility but can convert cdr to iso. I select the file and the hit return as in step 8 of the Creating an
iSO image document but the box that should open to select use iso does not open. How should I proceed?

The Mac SuperDrive built into your Mac is the Optical drive.
1. Insert your Windows DVD in Optical drive. Disconnect any external storage.
2. Insert a USB2 Flash drive. This will be used to hold the BC drivers.
3. Start BCA. Check the options to download software and Install Windows. You do not need to download Windows. The BCA will download the BC drivers to the USB.
4. Partition your drive.
5. You can see the Windows installer screens at https://help.apple.com/bootcamp/mac/5.0/help/#/bcmp173b3bf2.

My WD hard drive won't "mount" it shows in disk utility but can't be repaired. I'm thinking this is a software issue since the disk is being recognized.

I
I have a WD drive that won't "mount". Tried repairing, turning off and back on, unplugging and nothing has worked. Can anyone help?

The WD Passport has no independent power supply, relying instead on getting power from a USB port on the computer. AS the drive ages it can need more power to spin the platter and many USB ports on notebook cannot provid that much.
Anther issue is the WD drive itself. WD uses an odd proproprietary formatting scheme that makes the drive not always behave like typical Mac drives.
If the drive contains nothing you need to access, use Disk Utility to reformat it to "Macintosh Extended (Journalled)"
If the drive contains important data, there are a couple of inexpensive ways to get more power to it:
1) Get a "Y" conenctor cable like this:
http://eshop.macsales.com/item/OWC/USB2AYMBPB/
It draws power from two USB ports and ofter that is enough to make the drive work.
2) Get a powered USB Hub:
http://eshop.macsales.com/item/NewerTech/USB2HB7PRO/
It has its own power brick and that is usually enough to get an older USB external drive recognized.

I just got new iphone 4 but it tells me to restore the phone wen i plug in my computer.. then half way thru the restoring on the "firmwear" part it stops an says error "9?? wats the go there?? its driving me insane...

i just got new iphone 4 but it tells me to restore the phone wen i plug in my computer.. then half way thru the restoring on the "firmwear" part it stops an says error "9?? wats the go there?? its driving me insane...

Let's first define what "new" means. Was it purchased from Apple or your authorized carrier, and it came in a shrink wrapped box? Or is it only new to you, and you don't know its history?
Assuming it truly is a new, never used phone, Error 9 means that the USB connection to the phone is intermittent. Do the following:
Make sure you have the latest version of iTunes (10.4) - if not, download and install it from htp://www.apple.com/itunes
Reboot your computer
Disable your antivirus and firewall software
Disconnect all USB devices except keyboard and mouse
Connect the cable to a USB port directly on your computer, not to a hub; do not connect the other end to the phone yet (If your computer is a desktop or tower and has ports on both front and back us a port on the back)
Launch iTunes
Connect the phone to the other end of the cable
If the phone is recognized in iTunes proceed with the Restore
If the phone is NOT recognized by iTunes:
Disconnect the cable from the phone (leave connected to the computer)
Hold the HOME and SLEEP buttons until the screen goes blank, then IMMEDIATELY release the SLEEP button but continue holding the HOME button
Connect the cable to the phone while holding the HOME button
Wait for iTunes to recognize the phone, then release the HOME button (this may take several minutes of holding)
If you still have a problem after these steps take the phone to Apple for exchange.

When I run disk utility, verify permissions I get "WARNING SUID file system/Library/Coreservices/Remotemanagement/ARDAgent.app/Contents/MacOS/ARDAge nt has been modified

When I run disk utility, verify permissions I get "WARNING SUID file system/Library/Coreservices/Remotemanagement/ARDAgent.app/Contents/MacOS/ARDAge nt has been modified

Please read Disk Utility's Repair Disk Permissions messages that you can safely ignore.
Roger

Is there a fix yet for the no sound problem with lion on the iMac without having to restart every time I switch the computer on?

Is there a fix yet for the no sound problem with lion on the iMac without having to restart every time I switch the computer on?

Try booting in Safe Mode by holding the the shift key immediately after powering on your system. Safe boot mode will for a directory check of your startup volume, then load only the required kernal extensions (kext files), and deletes some cache files. Once the system boots into Safe Mode you can simply restart the system to see whether the issue has been resolved.
If you still have the issue try resetting the SMC by shutting down the system and disconnecting the power cord for ~15 seconds, then reconnecting the power cord. Next, reset the parameter RAM (PRAM) by holding down the option-option-P-R keys after powering ON the system. Wait until the iMac restarts twice, then let the system boot normally.

HT2055 i mistakenly deleted disk utility. how can i get it back?

i mistakenly deleted disk utility. how can i get it back?

Get Pacifist...
http://www.charlessoft.com/
then extract/install what you need from your Install Disc.

What is Apple's policy on providing phone support for Leopard

I've used every Apple operating system since day one (of Apple) and have never had as many issues, especially wireless connection issues, as I have had with Leopard. I would like to call Apple and talk to their phone support folks but I would find it very frustrating to have to pay money for phone support when I've already shelled out $129 for an operating system that is clearly problematic. What is Apple's policy on providing operating system phone support??? thanks... bob...

See page 71 of the book that came with your Leopard package - 90 days of complimentary telephone support
Larry Nebel

I erased my HD and could not install lion. if I turn on the mac now all I see is a folder with a question-mark. How can I install a new operation system?

I erased my HD and could not install lion. if I turn on the mac now all I see is a folder with a question-mark. How can I install a new operation system?

Install or Reinstall Mavericks, Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
        the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

Disk Utility Problems - Can't make image or restore

I am having difficulty in making disk images & restoring using disk utility.
Issue 1 - Making an image of a DVD for the purpose of burning a copy (non commercial)
In DU I select the DVD in the sidebar, click new image DVD/CD master & save to desktop. The progress indicator reached about halfway & I get the following message: Unable to create "image name.cdr" - input/output error.
The source DVD in in the internal optical drive.
What causes this problem & can it be fixed? Why is the image .cdr not .dmg?
Can an image be made directly from a DVD?
As a workaround I used DU's restore function to copy the entire DVD contents to a free (27GB) partition on an internal HDD (not system disk) in the hope that I could make an image fron there. As soon as I clicked on restore both the DVD & target drive unmounted. After the progress bar reached 100% I got the following error message: Restore Failure. An error (5) occurred while copying. Input/output error
However if mounted in DU the partition has been renamed to the DVD name & the contents seem to be the same as the DVD.
What is error 5?
I then created an image from this partition using DVD/CD-R master format which worked OK but created a 27GB image - too large to burn!
How can I make the image small enough to fit on a DVD-R?
Can an image be made directly from a DVD?
Is this normal DU behaviour??
Once I get this right I plan to used DU to backup to an external HDD (I'm in the process of recovering from a drive failure and although I have most of my data back through partial backups & recovery like many before me I'm going to have better backups from now on!!)
Any help would be apprecialted.
Thanks in advance.
John

It may be the the disc after all...
I'm still having the same problem, but I also discovered that I cannot get the install disc to get past the "spinning gear" stage when trying to start up with it, so yes, it's most definitely useless! My MacBook is still under warranty so I phoned Apple, and explained the problem and everything I did to ensure it wasn't hardware related. So they're sending me new install discs. I'm not 100% convinced yet that the problem is the install disc, but we'll see...my only doubt remains from the fact that I was able to make a disc image of it on my G4. That said...
I did a hardware test (long version, and everything is reportedly fine), played dvd movies, burned cd's, installed software from discs, etc, and it seems the drive is working fine, however, it could possibly be sensitive to even the slightest smudge or scratch (the install disc has a few very slight marks on it that shouldn't be a problem, and I cleaned it thoroughly). The only other time I had a problem was when I went to rip a song from a cd to iTunes where it hung and and then failed to complete the task. (The cd itself played without issue though.) I checked it for dirt/scratches: it had a couple of barely imperceptible smudges and one shallow scratch. I cleaned it, tried it again and iTunes was able to import from it after that. This remains the only time (so far) I've had a problem with a disc besides my install disc.
I want to be able to repair disk before I install 10.5.3, and back up everything, including the install discs. My Macbook came with 10.5.2 and except for this problem, everything's been working fine.
When I get my new install discs, I'll post how that went. They should arrive within a week or so.
DrHouseTF: I checked out your thread. I've never tried to make copies of game disks via DU, but maybe it's due to copy protection measures on the disc itself?
Message was edited by: iMsP
Message was edited by: iMsP

Disk Utility - Disk Image Restore Failure

Hi folks, when trying to restore a disk image I have had the error message:
< Starting Restore…
Could not establish communication with helper tool.
Starting Restore…
Parasite died
Lost connection to helper tool>
I have searched the discussions, apple support & googled & ask.com & found a number of references to this but no actual fix. Anyone help please?
Carbon Copy Cloner works ok but not with an image.
I tried Super Duper! which gave the following message:
| 12:57:14 PM | Info | SuperDuper!, 2.5 (84), path: /Applications/SuperDuper!.app, Mac OS 10.4.11 build 8S165 (ppc)
| 12:57:14 PM | Info | Started on Sat, Jan 24, 2009 at 12:57 PM
| 12:57:14 PM | Info | Source Image: /Users/stevebemand/Desktop/Silicus OS 9 backup.dmg, name: Silicus OS 9 backup
| 12:57:14 PM | Info | Target Volume: Melchior, mount: /Volumes/Melchior, device: /dev/disk0s14, media: WDC WD2500BEVE-00WZT0, interconnect: Internal ATA, file system: "Journaled HFS+", OS: N/A, capacity: 33.95 GB, used: 0.03 GB, directories: 4, files: 10, ejectable: NO, ACLs: Disabled
| 12:57:14 PM | Info | Copy Mode : Copy all files.
| 12:57:14 PM | Info | Transcript : RestoreTranscript.plist
| 12:57:14 PM | Info | PHASE: 1. Prepare to Copy Files
| 12:57:14 PM | Info | ...ACTION: Preparing Melchior
| 12:57:14 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 12:57:14 PM | Info | volinfo.database OK
| 12:57:14 PM | Info | ......COMMAND => Enabling permissions on Melchior
| 12:57:15 PM | Info | Refreshing Disk Arbitration ...
| 12:57:15 PM | Info | ......COMMAND => Verifying that permissions are enabled for Melchior
| 12:57:15 PM | Info | Permissions on '/Volumes/Melchior' are enabled.
| 12:57:15 PM | Info | ......COMMAND => Verifying that Melchior ACL support matches Silicus OS 9 backup
| 12:57:15 PM | Info | ...ACTION: Preserving Spotlight state on Melchior
| 12:57:15 PM | Info | ......COMMAND => Preserving Melchior spotlight indexing state
| 12:57:15 PM | Info | PHASE: 2. Copy Files
| 12:57:15 PM | Info | ...ACTION: Copying files from Silicus OS 9 backup to Melchior
| 12:57:15 PM | Info | ......COMMAND => Restoring Silicus OS 9 backup to Melchior
| 12:57:15 PM | Error | asr: unrecognized argument: "-noverify"
It will be noted that this is an OS9 image, I've made a small partition just for running Reason/Rebirth.
But I don't think the fact it's OS9 should be an issue.
The current main start-up disk is a OS X clone made by CCC on a Western Digital 250gb HD, but the above problem on the source disk Disk Utility was the reason I used CCC to clone in the first place (if you see what I mean).
I'm trying to avoid putting the old disk back in but I will if I have to : I am assuming that the problem was on the source disk therefore I can deal with it on the OS X clone.
Cheers if anyone can shed some light,
Steve B

Yes I do have access but I'm afraid I blew the firewire bus on this TiBook last year (noted elsewhere in the discussions) so can't do target mode. Twas a terrible blow to an otherwise mint book...
I have been using it since & the damage seemed to be limited to the lack of firewire & inability to sleep.(the laptop not me!!!)
I'm not yet in the position to buy a new book (or even a £200 logic board which is the only way of restoring the firewire (which I might do yet as I am a Rebirth fanatic & it only runs on OS9)
The only way I can remotely work on this is by removing the disk & putting it in one of my enclosures.
As a matter of interest what action were you going to suggest?
Cheers,
Steve

Problem with Disk Utility. Can anyone help?

For months now, my friend's iMac no longer verifies or repairs disk permissions. This is what it reports everytime:
Verify permissions for “Macintosh HD”
*Reading permissions database.*
*Reading the permissions database can take several minutes.*
ACL found but not expected on "Applications/Utilities".
*Permissions verification complete*
It does all this within 5 seconds each time. Clearly it is not verifying/repairing disk permissions because normally you get a huge list of permissions and it takes way more than 5 seconds.
So if anyone can tell me what might be wrong or how to go about fixing, I'd really appreciate it.
Thank You,
David

Try this way:
Repair the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
If you continue to have the same issue then while booted into the installer disc select Reset Password from the Utilities menu. Do not make any changes to the password section, rather to the bottom where there is an option to fix the permissions on the user's Home folder and to remove ACLs. Select that option and then click on the Done button (I think it's the Done button.)

Disk Utility: Disk Scrubbing ("Erase Free Space")

Hi,
I've logged in case 113969827 the following observation:
In a Macbook 10.5.6 using Disk Utility to Erase Free Space
(Disk Utility / Erase / Erase Free Space) with 7-Pass or 35-Pass
Erase on a / partition with 113GB free of 200GB of a 232GB drive
which is Boot Camp partitioned, the other 32GB going to a
flawlessly-running Windows XP, rarely used, the following
issue happens...
The free space (87gb) goes to 0gb.
Has anyone else seen this?
Thanks.
Message was edited by: cracraft

Hey,
Talked with Apple in Texas, Indiana and Silicon Valley on this one
as well Josh...
The bottom line executed so far is:
Shutdown Mac OS X
mount -uw
/usr/sbin/fsck -fy
shutdown -r now
Finder
Disk Utility
Erase / Erase Freespace
Select least secure option and run
Wait until Disk Utility is final (no timing messages)
The above completed okay and your advice to "wait it out"
was right on the ball.
Next, I need to do Erase / Erase Freespace 7-Pass overnight
and then a 35-Pass tomorrow.
The reason I want to do all this heavy "assurance" of deleting
is that if I am required to send this notebook back for the cpu
fan issue, then I certainly want privacy for my disk. But on second
thought, upon receipt, I could just go to the local Apple store and
swap out the disk from one and place it in the new frame and
bootup, retaining my data.
Anyway, thanks for your input today as well as Richard in Indiana,
Matt in Texas, Matt in Silicon Valley.
(There were no errors in the fsck btw though it did say the FS was
modified... odd.)
Stuart
P.S. One would want to do more than the drag-and-drop to the Trash
with Empty Trash btw. I don't think those are assured from undelete
by savvy wizards or other operatives... whereas, 35-pass certainly is
completely secure, assuming the implementation at Apple doesn't
have a backdoor of some kind...
I'll keep this thread updated after the 7-pass / 35-pass which I am
sure just requires extra patience, as you indicated. Thanks!

Phantom restarts / crashes with Maverick. Restore Disk Utility, disk can't be repaired says "live system repair is not supported" Is there a fix yet? Or is Maverick "FREE" because Apple no longer offers free phone support?

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