Phone locked in the middle of ios update
my iphone 5 was finished syncing and backup completed, was updateing the ios from 6 to the current, 7 I think, apparently it timed out and locked in the middle of the update and it couldn't complete. ITunes prompted me to unlock the phone to be able to complete, but the phone as the apple logo and the updating bar half way complete. It isn't able to be unlocked.
What do I do now?
If resetting does not work, connect in recovery mode, explained here:
If you can't update or restore your iOS device
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Did the itunes and ios updates and phone wont work.
PLease help.
I did the itunes and ios updates and it came up with something about apple recovery mode.
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What do I do? I think I may have made it worse because I've tried to reinstall the previous version of itunes as was suggested elsewhere.
ThanksAny specific error messages?
Try switching off your seurity software and restore the device http://support.apple.com/kb/ht1808
NB: using that article will erase everything so make sure you have a backup
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http://support.apple.com/kb/HT1808
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If you are having issues accessing the Control Center audio controls from the lock screen after a recent update, you may find the following article helpful. In particular, you may want to verify that it is still set to be accessed from the lock screen:
iOS: Understanding Control Center
http://support.apple.com/kb/HT5858
Regards,
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If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
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https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
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Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
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If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
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The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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http://support.apple.com/kb/ph14204
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So what happens when you connect to iTunes?
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you have two kickers in there.
Cheers
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http://support.apple.com/kb/HT1848
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In the middle of trying to update my iphone 4 to the new ios7 , it stopped and said it could not be completed due to an error. Then my computer restarted and it now tells me to restore to factory settings and I will lose all my media and data on my phone. What do I do, my phone is in recovery mode and cant be used??
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