PHONE NO LINE

I recently asked for my phone to be fixed because it had no line and today for a few hours I had my phone. I was in the middle of a conversation with my mom and dad and my phone went dead again. I really need to have my phone fixed before Wednesday because my husband is under the care of different doctors and my grandsons doctors need to be able to reach me as well. I waited for three days for the phone to get fixed the first time, please have it fixed earlier than Wednesday and please make sure it stays on this time. Your help will be greatly appreciated. My cell phone barely works out here.

Hi TEDANDROSE2,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Similar Messages

Swapping Phones on Lines with Edge?

Will swapping phones on family share lines be allowed with the Verizon Edge program and if so how will it work. For example currently on a 2 line share plan, let's say line 1 was eligible for an upgrade but line 2 a few months away. Line would could upgrade and then swap the phone to line 2 but line 1 would have the new 2 year contract and 2 year upgrade date. Will this work on the Edge Plan? So using the same example, if I opted into the Edge plan on line 1, could I then swap that phone to line 2? The only issue I can think of is after 6 months if you want to upgrade as long as 50% of that phone is paid off, we would probably have to swap that phone back to that line since we have to hand in the phone when upgrading to a new phone. Hopefully this makes sense and can someone from Verizon provide insight on this and if it is allowed and will it work?

What a great question! Although this wasn't listed in the Frequently Asked Questions section http://support.verizonwireless.com/support/faqs/Equipment/vz-edge.html
You can only switch the phone to another mobile device number as long as the other line is on the same account.
TamaraH_VZW
Follow us on Twitter @VZWSupport

Can you switch to alternate phone on line with edge payment?

I have a need to temporarily from time to time switch to an alternate phone on a line I currently have Edge payments on. I will continue to keep and use the phone I'm making edge payments on, but if I take the SIM out and put it in another phone for a few days, will that affect my monthly Edge payments? I won't be putting a different SIM in the phone I'm making payments on.
Anyone have experience with this?

lewisr13 and mrhelper thanks for the responses. To clarify, I have an iPhone currently on a line with edge payments being made on that phone. I may temporarily from time to time need to switch to an Android phone on that line. I would like to keep making Edge payments on that iPhone and not have to pay it off all at once if I switch to the other phone temporarily. I have no plans to put the iphone on another line during that time and that Android phone won't be purchased via that line or any other line on my account. It would be simple swapping of SIM from iPhone to Android phone and back.
I'm just trying to avoid getting hit for the whole cost of the iPhone at once and prefer to keep my monthly Edge payments for it...that's my primary goal or what I want to understand.

Ip phone 7911 Line Text Label can't display chinese

My customer use Callmanager 6.1.5.13900 version, Already install cm-locale-zh_CN-6.1.3.3000-1.cop.sgn file in the callmanager. ip phone setting user locale select chinese.
customer want to display chinese name in phone, i found Directory Number Configuration can select Line Text Lable. I set chinese name.but displayer Unrecognizable Code in 7911 and 7912G. If I wrote english name,It display fine. I set chinese name,ip phone 7945 and 7975 display is ok.anyone have ideas?

Hi Mohie,
I was referring the bug
linetextlabel is not supported in 6921/6961
CSCtd52504
Description
Symptom:CUCM Admin page shows Linetextlabel setting for line of 6921/6961.
6921 and 6961 don't support Linetextlabel setting, so CUCM needs to remove this field.
Conditions:CUCM: 7.1.3.10000-11
6921/6961: 8.5.3
Workaround:Ignore linetextlabel field
Further Problem Description:Only 6941 in 6900 series supports linetext label.
regds,
aman

Hooked up Broadband but land phone says line in use

Hooked up the broad band, no problem. But know my landline phone is not working. Says line in use. I used the dual-port filter and they are attached correctly. What now?

Try plugging the phone in in another wall jack. Also, the filter might be backwards or broken. Switch the PHONE and DSL ports so that one is in the other. If it is broken, call 1-800-288-2020 and request a new one.

Broadband perfect but phone shows line cord error

Have bt6500 for 3 months has worked great, now showing line cord error, we cannot phone out, only crackling on line. BT say line is ok, have tried unplugging phone and also the hub but no joy so far. people phoning us, say the phone rings out, but dosen't go to answer phone. Help and advice please as BT are only interested in charging you.
Solved!
Go to Solution.

I had a similar problem 10 weeks ago. I have been with BT from their GPO origins.The engineer found that the wiring was wrongly installed, the first junction box into the house was the original GPO .Bakelite junction box with both the master socket and the extension socket wired from that by the GPO. Owing .to this wiring arrangement the engineer claimed that it was NOT possible to test the wiring from the master as recommended in B T 's various help websites and in the front pages of the BT phone book. He identified that there was an earthing fault to extension box, to which the BT supplied router was connected. We disconnected the router from the electric socket and phone junction box and let it "rest" for about 2 minutes. Reconnected it and let it reboot and the phone returned to normal. Off he went and six weeks later I got my statement with £130 added for his visit.
My advice is check your wiring inside your house ensure that the master socket is the first connection on the wiring into it, if it is and B T say your line is clear, then from my experience I would ensure that the router was disconnected from the phone socket and the electrical supply and left for at least 5 minutes, then reconnect it, if the fault is still apparent then try another phone ideally an older bog standard type, without all the latest gizmos. If the fault is still there you have no choice but to call an engineer. Before the engineer arrives I would, unplug the router and physically remove to another place so that It cannot be associated with the fault. If you have an older type of phone I would just have that connected and disconnect the newer phone arrangement and physically remove it also so it cannot be associated with the fault. When the engineer clears the line reconnect in the router and phone before he leaves and ensure that they are working.
Hopefully you will not be charged £130 but you will only know that when your next bill arrives.

Initiate a DATA call to a phone pstn line with N95

Dear all,
At my last Nokia6600 I had no ptoblem initiating a data call to a pstn number to get a standard gsm 9.6k data line.
Just got the Nokia N95 and I can not find a single way to do this. Any ideas?

Yikes.
Yep sorry but totally no way to do this on the N95. I have an unbranded unlocked Nokia generic model.
Now what you would normally do is the following...
1. Go into menu.
2. Go into tools.
3. Go into settings.
4. Go to connection.
5. Go to access points.
6. In here enter options and then "New access point".
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Data call is the one you want but the option just isn't there on the N95. Perhaps a flaw in the firmware or they just took it out because they don't see that much need for it any more.
Useful links: Phone firmware update | Nokia support site

Help in getting updated phone and line for elderly...

Hi:
My name is Sue I live in California and have a 90year+ Aunt who lives in greater London. She still has a really old rotary phone with the old fashioned box in the wall (I have pics). I'm visiting her in April and want to arrange for a new easy to use single handset phone. All it needs is for me to leave messages for her, nothing fancier than that. I also need to get her wall connection upgraded. Anyone got ideas on how i can start arranging for this. I need suggestions for the phone, and information on who I get in touch with and what i ask them to do to upgrade her wiring and wall box. I've not lived in the Uk for 20 years and need some help. Thanks in advance.

Does she pay BT for her line rental and phone?
If so, then you can contact BT from the USA on +44 179 359 6931
They can arrange for the wiring to be upgraded, and should be able to suggest a suitable phone with large buttons, which can be supplied as part of the order.
If she is with another phone provider, then you would have to find a contact number for them.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Buying a phone on line

How does it work if I buy a new phone from Amazon that says it is a Verizon phone to get it turned on. How much does it cost?
Thanks for your help

toolman_202 wrote:
How does it work if I buy a new phone from Amazon that says it is a Verizon phone to get it turned on. How much does it cost?
Thanks for your help
If you are due for an upgrade, choose that option at Amazon.com and they will walk you through the process. There would not be an activation fee for a current line.
There MAY be an additional contract you are signing along with the VZW contract, so read the TOS.
Once the phone arrives, you shut off the phone you are replacing and call *228 and choose option 1 (in most cases) to activate the phone. iPhones activations are different.

Just about to quit Broadband, TV, Phone and Line too. Sick of the BB droppting out at night

I've reset the router twice this week. Unplugged everything for an entire day and I am still experiencing the same problems.It is a SKY line too. Mainly it happent just after midnight but this last week it has been off a lot, at random times. All the lights are still lit on the router but there is no BB either by ethernet ot wirelessly. I am seriously thinking of finifhing with my TV subscription, the BB, the phone line and the phone calls as I only tend to use the internet and can quite happily do without it. In 5 years of being with BT I don;t remember the line ever dropping. I have done everything suggested and if it doesn't get sorted I am cancelling. Any help would be appreciated Simon

3 Day line checks. Shows line dropping..............left for 72 hours...........then a call from them to ask if the line is still dropping, yes, OK we will ring you back next week That's it x

While charging iphone with usb adapter supplied with the phone power line gets blown up ?

While charging my IPHONE 4S with the USB adapter supplied along with iphone the power line gets blown up every time and I am left only with the option to recharge through the USB port of my laptom.Any remedy?

Have you tried other outlets? That may be an electrical problem in your house, worse case scenario. Try other USB wall adapters.

How do I update my phone on line in Itunes?

I want to update my phone3GS and hopefully increase my IOS how do I do this, Please help.

Follow this article:
iOS 4: Updating your device to iOS 5 or later

Can you have two phone lines?

I was just wondering if you can have two phone lines going to the same house one for home and one for business?
If yes how would they do it? Just connect another line from the telephone graph to the house?
Many Thanks Luke

You can have as many phone lines to your house as you like: each pays rental.
I work from home so have two.
One is for phone calls only, t'other has my broadband and BTV on it.
The phone calls only has unlimited 24/7 calls; the second comes with after 1900-0700 and free weekend calls.
Shame BT are phasing out BT BB Talk; under that regime every customer has two phone number/lines on one copper/fibre connection
AQ.
"Welcome to Royston Vasey - You'll never leave."

BT Phone Line Order – 9 months of total failure – ...

I've been trying to get a phone line and internet connection from BT installed into a London flat since the 07th of January 2012.
This email/letter does not contain every contact with BT in the last 9 months – as I have not kept records of all the dozens and dozens and dozens of calls, texts, and emails but it is a good enough list to show the general theme of total failure from BT in all aspects of both technical and customer service.
(I have re-written this and removed my 5 or so BT account numbers, the various fault numbers, the dozens of VOL numbers and removed any surnames of people in it in the hope that this will get posted.)
07 Jan 2012
Place first order for phone and internet. BT.com reference: <removed for forum post>.
You can only do Mon to Fri installs. My next day available day off work is 19 Mar 2012 so the line engineer’s appointment is made. 8am to 1pm. I am self-employed and it is not easy to take time off work. In fact it costs me money every time I have to take time off work.
19 Mar 2012
The phone line engineer is late. Arrives after 1pm. He looks at job and says he can't do anything. It needs a new line installed even though there is already a line installed? New line involves a cherry picker and another visit by the line engineer. More time off work. New phone is line installed into flat.
27th Mar 2012
I am informed that the new phone line does not work. Order is cancelled? I get no details on what the problem is and why I can't get a line or what to do next. I have no phone at home so I’ve not tried to use the line; yet BT has already cancelled my Order.
I called ‘BT help; somebody tells me the line is connected to the wrong exchange. I spend lots of time and many calls talking to people in India and I think other parts of the UK. People tell me they are going to call me back and don't. I tried to speak to supervisors in India but nobody returns calls. I’m getting nowhere for weeks and weeks. I give up; it all seems too hard…
7th June, 2012:
Over the internet I place a new order with BT for phone line and internet:
Your order number is: <removed for forum post>. Phone number: <removed for forum post>
6th July:
BT infinity engineer appointment. 8am to 1pm. He is late. After 1pm. He arrives, looks at job and says he can't do anything. He says the phone line does not work.
I inform him the order I placed with BT is for a phone line and internet. He says there is nothing he can do as he does not ‘do’ phone lines. Another day off work. Lost wages, lost time.
No phone & no internet.
Fault is raised:
Date closed: 6 July 2012
Fault/VOL number: VOL012-<removed for forum post>
Open Product affected: Phone fault
Telephone number: <removed for forum post>
Lots of calls to BT. But getting nowhere at all. They tell me there is no fault on the line but will send an engineer that I might have to pay for.
8th July:
Phone line engineer arrives 8am to 1pm. He is on time. He informs me all the existing work is incorrect. They have connected all the equipment to the wrong exchange. It should be the Putney exchange but they have attempted to hook me into the Wandsworth exchange - which won't ever work. Still no phone & no internet. He raises a fault number: LS6 W80 <removed for forum post>
10th July:
9am call from Open Reach engineer. This is not a scheduled appointment. I've had no contact from BT. I am at work. He does not know the problem or the fault number. I give him the fault number and call him back 90 min later. He confirms that I have been connected to the incorrect exchange and cabinet? He can't do anything to fix the problem.
I want somebody to call me with a solution.
I don't want to talk with more people in India who can't help me or even understand the problem. How can this be such a failure?
I use website to email in a letter with the entire listing of existing fault details/number, order numbers etc.
Thank you for your enquiry. We will respond to your enquiry as soon as possible. Please make a note of your enquiry reference number and use it in further correspondence.
Your enquiry reference number: 120710-<removed for forum post>"
One of the issues I am finding is that BT does not link previous faults with new ones, or previous Orders with new ones, or previous Customer Numbers with new ones. Every time I speak to somebody they cannot find any details of the history of these problems so far. BT keep on cancelling my Orders and placing new ones; raising new faults etc. But nothing is linked and when I speak to people for help they can’t see any of the history of the line, faults, address, etc.
19th July, 2012:
I get an email from BT. They have cancelled their own Order again.
Order cancelled. Your order number is: BTCAA6<removed for forum post>
Dear Mr HUNTER, We confirm your broadband order's now cancelled.
23rd July, 2012:
Email from BT as they re-raise a new Order:
Your order number is: VOL012-<removed for forum post>
Check out your account and more about your service
Phone line starts(SL-N)
Phone number: <removed for forum post>
24 Jul 2012 before midnight
Track your order - you'll need order number VOL012-<removed for forum post>.
24 July, 2012:
Email from BT as they re-raise a new Order:
Good news Your order number is: VOL012-<removed for forum post>
Dear Mr. HUNTER, Your phone service is ready for you.
BUT IT IS STILL NOT WORKING..
Sometime around this date BT Priority Help gets involved and lots more phone calls ensue.
27th July, 2012:
After I talk to priority help line and say please don’t waste our time anymore with line engineers that come around and say ‘we can’t do anything’.
BT Priority Help book another engineer visit & we need more time off work again.
The next line engineers visits and he says it is the same problem. He says he can’t do anything. He says it is connected to the wrong exchange. And leaves.
He says his manager will call me. Fault Number: LS6 WPE <removed for forum post>
28th July, 2012:
Call from somebody from BT asking about my street address.
They say the address might not be correct.
29th July, 2012:
Next day call from Franz’s, fault line engineer manager.
He says:
A new order is going in.
Equipment might not be installed in correct place. Correct place should be CAB7 PCB 7 Putney.
Some part of the equipment might still be pointing to Wandsworth.
A new order to the exchange is being place to do it all again.
The address BT has for this flat will not be the problem as it is a new line installed by BT.
I need to wait till Tuesday and see if it works.
A New Order is booked; again.
Monday 30th July, 2012:
I call the priority help line and COMPLAIN again that BT are getting nowhere.
I explain that whatever you have been doing since MARCH 2012 to get this line working HAS NOT WORKED. I repeated what one line engineer told me that it might need to be connected to another exchange. Not WANDSWORTH & NOT PUTNEY but one called PUTNEY/CHISWICK???
I explain to somebody from BT Priority Help Care the days and days and days I have lost trying to get a phone line and internet installed into this flat…
I get a call back 30 min later.
Lady on the phone tells me that all the previous 5 orders have been placed with Wandsworth phone numbers. She has created a new Order, Order number 6, and it is an Order with a PUTNEY EXCHANGE phone number because all the other orders have been for a mix of the wrong exchange and all have used WANDSWORTH EXCHANGE phone numbers – which would stop this working even if the line and equipment was connected to the correct PUTNEY exchange…
1st Aug, 2012:
Text message from BT saying they are having "systems issues trying to correct and update data in the background, and exchange problems".
Monday 6th Aug, 2012:
Voice mail from BT priority care team: Informed "Problems with Engineering and Exchange. They will call back on the 08th of Aug."
14th Aug 201:
Emails arriving saying that your new line is now working.
But it is not.
6pm - ish I am called from BT Sunderland priority help care. Lady does not know the details of the case. She tells me the line should now be working.
I explain there isn’t a dial tone.
She tells me there is an address problem. Probably.
I explain the 8 months of issues I have been having.
She tells me to not get upset. She doesn’t know anything about this case.
She tells me “It can actually take up to 12 months to get a phone connected in London”.
She tells me “that it can be very complex to get a phone connected”.
She tells me there is a long winded email attached to my case. I tell her that the ‘long winded’ email she is reading was written by me in an attempt to show all the problems in the last 8 months IN ONE PLACE – something BT seem incapable of doing.
She tells me I have to wait 10 days until the address team finish their address checking.
I explain to her that the line engineers have told me it is not an address problem.
She tells me there is nothing she can do.
28th Aug
BT priority Care called me. Told me that they are still waiting for results from the Address Team.
29th Aug
BT priority Care called me.
Told me that it is connected to the incorrect exchange now. Wandsworth… The same thing I was told last March.
I got ‘annoyed’ and tried, again, to explain the entire story to the lady on the phone.
She told me she cannot see any records of my orders back to January.
She told me that she didn’t understand what the problem is, and that the records they have shown the line was working in Aug...
I asked her to get her manager to call me.
No manager called me; instead I get a call back from the same lady later in the day. She is trying to help but we are still getting nowhere. BT Priority Care are just trying to do the same things again, that have failed multiple times in the past. They have no solution because they do not know what the problem is?
30th Aug 2012
BT priority Care called me; lady might have been called Sharon? Another lady anyway.
She tells me a new order is going to be placed to get the line connected back to Putney.
I ask to speak to her manager. She says she will call me back.
She calls me back and tells me that her manager Kelly W<removed for forum post> a BT Priority Care Manager Sunderland(maybe?) is going to call me before 6pm. This is the 3rd time I’ve asked to speak to a manager at BT Priority Care. Nobody calls me back.
All I get from BT since March are people trying the same failed thing, again and again.
Now they want to check with the address team. Again.
Now 6 months later after getting it connected to the Putney exchange, they want to put it back to the Wandsworth exchange, where it was originally – and never worked? I question this decision? I ask why this is going to fix the problem if it is the opposite advice to what every line engineer (5 of them) has ever said. I get told that nobody can answer that question.
Friday 31/08/2012
Another set of emails and text tell me I have a new line that is working.
But of course it does not. The phone line is dead. No dial tone.
Phone number is: <removed for forum post>
VOL012-<removed for forum post>
Monday 03/09/2012
All the BT priority care line numbers with the PIN numbers I was given have stopped working.
I can’t make a call to get through to the BT Priority Care Team anymore.
So I phone the normal BT help number…
An automated system tells my phone number is on exchange that is having a high level of faults for the last 2 hours and then it automatically disconnects my help call.
I phone back again and I have to NOT give my phone number for about 4 levels of automated systems to get to speak to a person. This time get through to a person. In India.
I ask for help trying to get put through to the Priority Help Care Centre in the UK. I am informed by somebody in India that all BT Priority Help Centres in the UK have been closed for good – since last Friday. I have to explain, again, the now nine months of trying to get a line connected – to the Indian help desk. I told to wait while she speaks to her supervisor.
I get put through to a different BT Priority Help Centre in the UK. Not Sunderland.
I speak to a man. He says he will email the Sunderland Help Centre and Kelly W<removed for forum post> and get somebody to phone me.
I ask him for advice on what I should do to try to get a phone line connected – after 9 months of trying. He says he will try and escalate it but he does not want to step on other peoples toes?
I ask him to CC in the CEO of BT to the email he is going to send to Kelly W<removed for forum post>. He thinks I am joking….
It is Wednesday night of the 04th of September 2012
Still no call back from Kelly or anybody from the Help care team. This is the 4th time I’ve requested a call back.
And now my PIN numbers for the priority call number have been disabled so I can’t call them.
Of course; why would you expect anything less?
LETTERS OF LATE PAYMENT:
In the last 6 months I’ve got multiple letters from BT telling me I am late in paying for my line service. I get ‘account overdue’ letters even though I prepaid the 12 months line service in advance for a line that has never worked.
SADLY:
There are phone lines in the flats below me, either side of me, and all down this entire street.
There are phone lines all over London. There are phone lines all over the UK.
But sadly not one that works in my flat. I’ve been without a phone or an internet connection since I moved in. 9 months ago.
MARS:
The Americans have flown a Mars Rover, which weighs a ton, from the Earth to Mars, landed it, and driven it around a bit – all on another planet - in the same time BT has failed to install a working phone line into a flat in central London? I wish it was this funny..
GIVEN UP:
So now I give up. My endless frustration at BT’s total lack of anything even close to coordinated fault tracking or anything like co-ordinated customer care service isn’t worth the time or stress any longer. 9 months of stress, lost wages while I’ve waited at home for engineers, and countless hours and hours of my time wasted on hold or speaking to people that can’t help.
YOU SUCK:
BT you are the total pits.
I don’t think you could suck more.
Some of my account numbers have been GB 1084 <removed for forum post>, GB 1099 <removed for forum post>, GB 1038 <removed for forum post>, GB 1105 <removed for forum post>
Dozens of other reference numbers: <removed for forum post>

Further onwards (actually downwards or backwards):
I did respond (last week) to the request to contact the forum moderators directly and was told that that they could not help because this is now being referred to Ombudsman.
Thanks for the offer of help anyway.
Two days ago I did receive another letter from BT. Dated after I was told that I would never get another letter from BT asking for payment for something that was never done. "You will never get another bill". I get another bill.
So more, painful, calls to BT in India. Have to explain the entire 9 month situation again. More wasted timed.
Asked to wait while supervisor is contacted.
Told she can't help but I should call this number: 0800 169 4109.
Which I did. But of course that number requires a number and a pin. And they don't give you a pin number. So they have effectively just cut me off.
So I have to start the entire 'call for help about this bill' processes again.
(Don't forget I've been talking to BT now since January 2012. 9 months, coming up to 10 months and I still can't get a working phone line and I still can't stop getting bills for something that has never worked).
Additioanlly on top of getting sent another late payment letter I’ve see no letter regarding the ‘Deadlock’ process between BT and I – as ‘promised’ by BT. I was told, verbally, the letter would go out last Monday. It is still not here. I want to know if the process has began. So I try to get help with that on BT Help Chat.
My goal in the chat below was to:
1. Get help with the Ombudsman process. I wanted to know why I had not received a letter from BT as I was told I was going to on the date I was expecting.
2. Get a phone number to speak to somebody about the Ombudsman process that BT had started.
3. Find out why I am still getting late payment changes for a line that has never worked - in the 9 months since the initial line order was created.
I was not given a number to call for help. Claire, the Help Chat lady, would not give me the number.
I was told I was going to be 'called back,' which I was not happy with as I know from 9 months of past experiences with BT that I will not be called back.
Sadly I was getting very frustrated by the end of the ‘Help Chat’. 9.5 months of tryign to get a phone line working in Central London has left me a little stressed...
Please note that today is the day after the chat transcript below. While Claire was trying to be helpful:
I was not called back. I received no help regarding getting details on what stage the Ombudsman process is at and what I have to do next.
9.5 months now. No phone line. No solution. Lots and lost of endless frustration.
Days and days and days of stress and my own time and hence money wasted.

PAP-2T, make incoming calls ring in both phones/Lines?

I have a PAP-2T. On this device I have connected two different phones, one connected to Line 1 and the other to Line 2. I have one SIP account with my provider. My provider has configured my account so that I can make two concurrent outgoing calls. My Lines are configured as the following;
Line 1:
Proxy: xxxx.sipserver.xxxx.xx
Outbound Proxy: <blank>
Register: Yes
Register Expires: 3600
Use Outbound Proxy: No
Use OB Proxy In Dialog: No
Make Call Without Reg: No
Ans Call Without Reg: No
Line 2:
Proxy: <blank>
Outbound Proxy: xxxx.sipserver.xxxx.xx
Register: No
Register Expires: 3600
Use Outbound Proxy: Yes
Use OB Proxy In Dialog: Yes
Make Call Without Reg: Yes
Ans Call Without Reg: No
Now, when I receive an incoming call, the phone connected to Line 1 rings. If I configure Line 2 like this,, Ans Call Without Reg: Yes,, the phone on Line 2 rings but not the one on Line 1.
My question is,, can I make both phones ring when I receive an incoming call?
If so, how do I configure the ATA to make that happen?

Cat2k1 what kind of probs do you hve with your phones ?
- assume it's a DECT phone, try to change the ring voltage to 75V and ring waveform to trapezoid - this works better with problematic DECT phones
- assume you're having an old analog phones, make sure the PAP2T's Line1 socket is only connected via 2wire interconnect cable (4wire cable on Line1 plus certain analog phones is a trouble-maker)
- assume you use multiple analog phones on one line, you may consider increase the FXS power from 3 to let's say 5
- assume you're having an old analog phone, it's ability to ring (if all the SIP comm works OK) is also affected by the FXS port impedance which must (shall) fit the phone's one.
====
On the other hand, shall you have problems with SIP communication between PAP2T an SIP operator, you shall enable NAT traversal and NAT keeplalive for the first on PAP2T settings
Message Edited by Scorpio-cz on 12-24-2008 10:50 PM

PHONE NO LINE

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