Phone says there is a new text message but there is no blue dot next to any of the conversations, nor is there an unread message at the end of the conversation.

my ipod is not the newest update possible as i said i tried to update but it wouldnt let me as it wont let me on wifi sources such as safari facebook and other apps which use wifi.all the apps are fully updated

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I have a new iPhone 6 plus and all is OK. But the mail shows more than 400 'unread' messages whereas there are none in the mailbox or trash or anywhere else I have looked. I can send and receive with no problem. I'm sure I have no unread messages.

I have a new iPhone 6 plus and all is OK. But the mail shows more than 400 'unread' messages whereas there are none in the mailbox or trash or anywhere else I have looked. I can send and receive with no problem. I'm sure I have no unread messages.

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

TS4425 I have upgraded to 5.3 and I am still getting this message. I have logged into iCloud to see if there was a new Terms of Service agreement and didn't see anything. Any ideas?

I have upgraded to 5.3 and I am still getting this message. I have logged into iCloud to see if there was a new Terms of Service agreement and didn't see anything. Any ideas?

Same here. The login works, but the Stream - according to the ATV - says there are "0" photos. Which is bogus.

The mailbox icon is showing one unread message but there are no unread messages in the mailbox. How can I get rid of the marker? iPad, iOS 7

The mailbox icon is showing many unread message but there are no unread messages in the mailbox. How can I get rid of the marker?
iPad, iOS 7.1.1

Check or Empty your trash folders.

HT4623 my phone says i have updates for my apps but when i open update screen it is blank. Phone badge sais 2 updates yesterday and now it says 4.

my phone says i have updates for my apps but when i open update screen it is blank? its driving me crazy

Close the App Store app, double click the home button, press and hold the App Store icon until it wiggles, press the X, open the App Store app again and you should see your updates.

Will there be a new Technical Communication Suite when CS5 will be released next month ?

Dear Forum,
will there be a new Technical Communication Suite when CS5 will be released next month (April 2010) ?
We are close ordering the Technical Communication Suite 2 - will there be a grace period to get the
new version without getting charged again ?
Greetz from Europe,
Speedtriple

I'm wondering about that too.
I've been stuck before when I bought TCS, then tried to upgrade just Captivate when v4 was released, and couldn't do it. Took months to get my money back for the CS4 download.
Seems that anyone who buys a suite gets penalized for it. Surely it's in Adobe's best interest to upgrade users who invested in the more expensive product?

I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any indi

I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any individually nothing happens at all. It also does not ask me for my password any more but my iPad and mac book do.
I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
Any ideas ...Please!

Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?

HT4623 there is a blue dot next to my face book app and it will not open. how do i get it to open?

there is a blue dot next to my face book app and it will not open. how do i get it to open?

I had a year long CC membership that expired at the beginning of the October.
After realizing that, I attempted to start a free trial of photoshop to work on a project. My Adobe account states that i'm on a trial, but my (Mac) dashboard CC app won't allow me to start the program. I have reinstalled both Creative Cloud and Photoshop CC but still get this message.

New text message notification will not go away, but there are no new text messages

I've tried turning the phone off and on again about a million times. I've tried deleting the text message thread that it should have been talking about. I've restored my settings, I've erased the entire phone and then restored from itunes... and IT'S STILL THERE. Stupid little red "1" in the text message icon. When I click on messages, it just opens to the screen showing all your threads. I've obviously checked all, and there are no unread messages...and even if there was 1 unread message like it's saying, when I click on messages it should open up directly to it, but it doesn't, because there isn't one.
Don't know what else to try. Anyone have any suggestions or heard of this before? Thank you so much, I appreciate all help!

Try stopping and restarting the Messages app: double tap the home button to bring up the recently used apps list at the bottom, locate the Messages app icon (swiping if necessary), press and hold it until it jiggles, tap the red minus sign. Open and close messages again and see if that clears it. If not, stop it again followed by resetting your phone: hold on/off and home buttons simultaneoulsy for 10-15 seconds until you see the Apple logo (ignore the off slider that appears first), release and wait for the phone to restart.

Apple ProRes QuickTime Decoder - Both types say I have "a newer version installed", but I can't view Pro-Res files on either type of machine.

I'm trying to view a Pro-Res file from Final Cut Pro on machines that have Quicktime Pro, but having no luck. I've tried installing the "
Apple ProRes QuickTime Decoder " for both Windows and Mac (on the correct machines), but I keep getting "You already have a newer version of this installed" on each machine, and can't finish. Needless to say, the Pro-Res file will not play on either machine, and there seems to be no way to remove a "newer version" and install this one. Thanks for any suggestions.

Rob,
There is no quicktime folder there. And no quicktime program is installed when I try to install iTunes. The only reason I tried installing quicktime in standalone was because the itunes install was not actively going to the quicktime part of its installation.
I've tried removing everything and only installing iTunes. But even after deleting the physical files, using the WIndows Install cleanup tool, and cleaning up my registry, the quicktime portion of the iTunes install doesn't complete, and I keep getting "unknown" errors from the crash prevention program, and from what I can see it's because there's no physical Quicktime program installed.
As for other accounts, no I cannot start it up with other accounts, I keep getting the "Unknown" error and there is no physical files for quicktime anywhere.
And selective startup doesn't seem to work as there is NO qttask option when I run selective startup.
So, I seem to be out of options, and thing else I could try?
~Jay

My phone says this accessory is not supported. But it happens when when ever I do ANYTHING! Help?????

My phone says this accessory is not supported. It happens all the time. Charging or not. It does it all the time. I can be using the phone, using google, opening an app, it don't matter. Can someone help?

Check the charging port. Sounds like there is some kind of debris in there that could be causing this. You can clean with a small toothpick or soft toothbrush.

HT201269 my phone says my itunes is out of date but it isnt

i cannot connect to itunes because it says its out of date but it isnt.

Assuming you have OS10.6.8 as stated. Have you tried to update Flash Player yet? You can either go directly to the Adobe.com site, or from your Mac's System Preferences under the Apple menu. Also, you may see popups asking to update Flash, but I prefer to go directly to my System Preferences as there is a small chance a popup could be fake.
Under System Preferences, Flash is in the "other" section. Select this, then go to the "Advanced" tab. There's a section to check version now and it states which version you have. Make a note. Go through the update procedure when it asks to update, then check the version again. If it didn't change to 11.8.800.168 (as of today, I hope), then try the Disk Utility permissions repair.
Disk Utility is an app in the Mac's Utilities folder, although most people also have it on their Dock. When run, you select your Macintosh HD in the left column, then in the right, with "First Aid" tab selected, there's a button near the bottom to "Repair Disk Permissions." This is a housekeeping chore that helps clean up certain parts of the OS. It can take 10-15 minutes or more to complete. When done, go back and do the Flash Player update again, and see if the latest update actually installs.

New messages are not bold or blue dotted in mac mail

Just upgraded to Lion in preparation for my new Iphone 4s.
Mail on laptop does not indicate which messages are new and unread. I have checked the "bold if unread" box in preferences with no luck. I then went into classic view and told it to bold new and unread messages with no luck.
What is going on? I am insanely dissapointed.
I've spent the last three days trying to uproot myself from my firm entrenchment in google apps to shift into mac, icloud, ios5, etc.
I can't even tell tell which emails are unread? Think Apple could have figured this one out.
Any ideas anyone?

So I did something from my gmail account that seemed to fix it. Wish I could remember what. Thanks for looking into it as much as you did Glenn!
I am starting to realize, though, that apple is really selling what google has been giving out for free for quite some time now. I am really starting to wonder if I screwed up by buying an iphone and deciding to switch over. I'll never ever buy another pc, but google's running circles around apple on this cloud stuff. Seems like apple wants to charge a subscription for just about everything, and even then requires that what ever you are sharing be created on an ios5 device. Extremely limiting.
Keeping my fingers crossed that the next two years of my contract isn't as counterproductive as this first week.
Thanks for all your concern, though!!

I have a new macbook pro but it won't connect to itunes. Any ideas?

I have a new Macbook Pro but it won't let me sign in to itunes. It pops up and error message saying that the itunes store is temporarily unavailable.

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

My iPhone 5c has a broken screen and won't let me swipe. I got a new iPhone 5c, but want my stuff to backup to it. I haven't backed my old one up in over a year because the storage is full. How would I back it up to iCloud on a Dell or Toshiba computer?

My iPhone 5c has a broken screen and won't let me swipe. I got a new iPhone 5c, but want my stuff to back up onto it. I haven't backed up my old one in over a year because there's not enough storage. How would I back up on iCloud to a Dell or Toshiba computer?

Hi Linda Loo Loo,
If you have backed up previously to iTunes on a specific computer, even if it has been a while, you may be able to still backup even if you are unable enter the passcode on your iPhone due to a damaged screen. You may find the following article helpful:
If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
When the backup and sync is complete, restore your device.
When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
Select your device in iTunes and choose the most recent backup of your device.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
- Brenden

Phone says there is a new text message but there is no blue dot next to any of the conversations, nor is there an unread message at the end of the conversation.

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