Photos that previously opened in adobe now wont.i  get the error message file not supported or is damaged

Photos that ive previously saved and opened on numerous occasion will no longer open. i receive error message telling me that the file is not supported or has been damaged. Help.

Hi cragside,
Which Adobe application are you using, and what format are those photo files? I'd love to help, but need a bit more information to go on.
I look forward to hearing back from you. When you reply, please let us know what Adobe application you're using (name and version), what types of files you're trying to open, and whether you're on Mac OS or Windows. It'll also be helpful to know whether any files open for you, or if the problem is specific to certain files.
Best,
Sara

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