Photoshop 11.0.1 stall in Mac OS X 10.5.8 – what is happening? (got sample)
Hi!
Yesteday a retoucher here at work came to me wondering if I could do something about his stalled Photoshop. It was read in Activity Monitor and had been like that for several minutes. I think he tried to save or something.
Can someone take a look at the sample for Photoshop and give a hint on what it's doing?
Below is the sample:
Sampling process 7706 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling Adobe Photoshop CS4 (pid 7706) every 1 millisecond
Call graph:
16 Thread_2507
16 0x3839
16 0x3912
16 0x220736
16 0x2206aa
16 0x6222f
16 0x63ed3
16 0x63d65
16 0x69906
16 0x6b9da
16 0x9c1754
16 0x9ba383
16 0x9ba24a
16 0x9ba11a
16 0x9b94fb
16 0x9b94c1
16 0x9b9454
16 0x9b700d
16 0x204e84
16 0x204d99
16 AWS_CUI_CreateSaveDialog(long*, adobe::aws::gen::String<unsigned short>&, char, adobe::q::QDocument&)
16 AWS_CUI_CreateSaveDialog(long*, adobe::aws::gen::String<unsigned short>&, char, adobe::q::QDocument&)
16 0xb56ede
16 pthread_cond_wait
16 _pthread_cond_wait
16 semaphore_wait_signal_trap
16 semaphore_wait_signal_trap
16 Thread_2603
16 thread_start
16 _pthread_start
9 __monitor_file_descriptor__
9 __monitor_file_descriptor__
7 kevent
7 kevent
16 Thread_2703
16 thread_start
16 _pthread_start
16 AMTThread::Worker(void*)
16 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*)
16 AMTConditionLock::LockWhenCondition(int)
16 pthread_cond_wait
16 _pthread_cond_wait
16 semaphore_wait_signal_trap
16 semaphore_wait_signal_trap
16 Thread_2803
16 thread_start
16 _pthread_start
16 glvmDoWork
16 pthread_cond_wait$UNIX2003
16 __semwait_signal
16 __semwait_signal
16 Thread_2903
16 thread_start
16 _pthread_start
16 PrivateMPEntryPoint
16 0x1e032eff
16 MPWaitOnSemaphore
16 semaphore_timedwait_trap
16 semaphore_timedwait_trap
16 Thread_2a03
16 thread_start
16 _pthread_start
16 PrivateMPEntryPoint
16 0x1e032eff
16 MPWaitOnSemaphore
16 semaphore_timedwait_trap
16 semaphore_timedwait_trap
16 Thread_2b03
16 thread_start
16 _pthread_start
16 PrivateMPEntryPoint
16 0x1e032eff
16 MPWaitOnSemaphore
16 semaphore_timedwait_trap
16 semaphore_timedwait_trap
16 Thread_2c03
16 thread_start
16 _pthread_start
16 PrivateMPEntryPoint
16 0x27c0d85
16 0x27c138d
16 MPWaitOnQueue
16 TSWaitOnConditionTimedRelative
16 TSWaitOnCondition
16 pthread_cond_wait$UNIX2003
16 __semwait_signal
16 __semwait_signal
16 Thread_2d03
16 thread_start
16 _pthread_start
16 PrivateMPEntryPoint
16 0x27c0d85
16 0x27c138d
16 MPWaitOnQueue
16 TSWaitOnConditionTimedRelative
16 TSWaitOnCondition
16 pthread_cond_wait$UNIX2003
16 __semwait_signal
16 __semwait_signal
16 Thread_2e03
16 thread_start
16 _pthread_start
16 PrivateMPEntryPoint
16 0x27c0d85
16 0x27c138d
16 MPWaitOnQueue
16 TSWaitOnConditionTimedRelative
16 TSWaitOnCondition
16 pthread_cond_wait$UNIX2003
16 __semwait_signal
16 __semwait_signal
16 Thread_2f03
16 thread_start
16 _pthread_start
16 ScObjects::Thread::go(void*)
16 ScObjects::BridgeTalkThread::run()
15 ScObjects::BridgeTalkThread::run()
1 ScObjects::Thread::wait(unsigned int)
1 ScObjects::Thread::sleep(unsigned int)
1 nanosleep
1 mach_wait_until
1 mach_wait_until
16 Thread_3003
16 thread_start
16 _pthread_start
16 thread_proxy
16 boost::function0<void, std::allocator<boost::function_base> >::operator()() const
16 boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_t hread<boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()()
16 boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run()
16 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile
16 void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&)
16 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*)
16 pthread_cond_wait
16 _pthread_cond_wait
16 semaphore_wait_signal_trap
16 semaphore_wait_signal_trap
16 Thread_3103
16 thread_start
16 _pthread_start
16 thread_proxy
16 boost::function0<void, std::allocator<boost::function_base> >::operator()() const
16 boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_t hread<boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()()
16 boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run()
16 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile
16 void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&)
16 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*)
16 pthread_cond_wait
16 _pthread_cond_wait
16 semaphore_wait_signal_trap
16 semaphore_wait_signal_trap
16 Thread_3203
16 thread_start
16 _pthread_start
16 thread_proxy
16 boost::function0<void, std::allocator<boost::function_base> >::operator()() const
16 boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_t hread<boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()()
16 boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run()
16 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile
16 void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&)
16 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*)
16 pthread_cond_wait
16 _pthread_cond_wait
16 semaphore_wait_signal_trap
16 semaphore_wait_signal_trap
16 Thread_3303
16 thread_start
16 _pthread_start
16 thread_proxy
16 boost::function0<void, std::allocator<boost::function_base> >::operator()() const
16 boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_t hread<boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()()
16 boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run()
16 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile
16 void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&)
16 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*)
16 pthread_cond_wait
16 _pthread_cond_wait
16 semaphore_wait_signal_trap
16 semaphore_wait_signal_trap
16 Thread_3403
16 thread_start
16 _pthread_start
16 PrivateMPEntryPoint
16 0xfd1d1af6
16 0xfd1d21f8
16 MPWaitOnQueue
16 TSWaitOnConditionTimedRelative
16 TSWaitOnCondition
16 pthread_cond_wait$UNIX2003
16 __semwait_signal
16 __semwait_signal
16 Thread_3503
16 thread_start
16 _pthread_start
16 PrivateMPEntryPoint
16 0xfd1d1af6
16 0xfd1d21f8
16 MPWaitOnQueue
16 TSWaitOnConditionTimedRelative
16 TSWaitOnCondition
16 pthread_cond_wait$UNIX2003
16 __semwait_signal
16 __semwait_signal
16 Thread_3603
16 thread_start
16 _pthread_start
16 PrivateMPEntryPoint
16 0xfd1d1af6
16 0xfd1d21f8
16 MPWaitOnQueue
16 TSWaitOnConditionTimedRelative
16 TSWaitOnCondition
16 pthread_cond_wait$UNIX2003
16 __semwait_signal
16 __semwait_signal
16 Thread_3703
16 thread_start
16 _pthread_start
16 0xfd0f5486
16 EntryFM
16 0xfd04654a
16 pthread_cond_wait
16 _pthread_cond_wait
16 semaphore_wait_signal_trap
16 semaphore_wait_signal_trap
16 Thread_3803
16 thread_start
16 _pthread_start
16 0xfd0f5486
16 EntryFM
16 0xfd04654a
16 pthread_cond_wait
16 _pthread_cond_wait
16 semaphore_wait_signal_trap
16 semaphore_wait_signal_trap
Total number in stack (recursive counted multiple, when >=5):
19 _pthread_start
19 thread_start
9 PrivateMPEntryPoint
8 _pthread_cond_wait
8 pthread_cond_wait
8 semaphore_wait_signal_trap
7 __semwait_signal
7 pthread_cond_wait$UNIX2003
6 MPWaitOnQueue
6 TSWaitOnCondition
6 TSWaitOnConditionTimedRelative
Sort by top of stack, same collapsed (when >= 5):
semaphore_wait_signal_trap 128
__semwait_signal 112
semaphore_timedwait_trap 48
ScObjects::BridgeTalkThread::run() 15
__monitor_file_descriptor__ 9
kevent 7
Sample analysis of process 7706 written to file /dev/stdout
There's not enough information there to tell all the details.
But it looks like Photoshop called the OS for something, and is waiting for the OS to return.
Now, the odd part is that the samples only account for 16 milliseconds out of 3000 milliseconds -- which means that the Photoshop application was completely blocked by the OS.
We have seen behavior similar to that before when the OS disk buffers decided that they wanted to flush gigabytes of data -- but Apple supposedly fixed that bug in 10.5.0.
My guess is that you are waiting on a disk or some other device driver that is really, really unhappy (disk going bad, tablet cable broken, etc.).
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