PhotoShop CC did not download, Adobe claims it did. How do I get the Photoshop CC I paid for?

PhotoShop CC did not download to my mac. Adobe thinks it did. How do I set them straight?

Hi,
Please follow the below link and uninstall Photoshop as it seems like there are some traces of Photoshop on your MAC.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Regards,
Prabs

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Moving this discussion to the Adobe Creative Cloud forum.
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Message was edited by: John Cogdell

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PhotoShop CC did not download, Adobe claims it did. How do I get the Photoshop CC I paid for?

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