Photoshop crashes while displaying welcome screen
We have developed a plug in for Photoshop. Once we have installed the same on target system, this customized welcome screen appears when we open photoshop. Now an attempt to close photoshop 'with the welcome screen still open results in a crash'. This welcome screen is a modal dialog, run on a thread.
I am not very comfortable with the idea of running this modal dialog on a thread. But, it has been implemented this way. I feel this is where things are going wrong.
Any tips or suggestions as to what can be wrong, or where i need to be looking to debug the same.
I have tried to debug the same, but in vain.
thanks in adavnce
If you want a welcome screen you should make an automation plug-in that responds to first idle. You can probably get away with using a thread for your dialog. Make sure the thread does not communicate with the Photoshop. Have the thread talk to the main plug-in thread, the PluginMain routine that Photoshop called, if you need to use Photoshop call backs.
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Reports crashes while displaying report progress dialog box
Environment Description:
Architecture: Cleint / Server
Server:
RDBMS: 8.0.5.1.0
OS: Win NT
Client:
Win NT 4.0 Workstation, Service Pack 6
Reports runtime 6.0.5.35.0
Reports built with Reports builder 6.0.5.35.0
Problem Description:
My reports crashes while de 'Report Progress' dialog box is being displayed.
Just before it crashes the dialog box shifts from the centre to the left of the screen and stops.
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Photoshop crash while transform
Hi there,
when i try to transform several layer or masked layer photoshop crashes. It's reproducable. Changing to administrator, updating drivers and photoshop, uninstall and reinstall adobe suite - nothing worked.
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Here the event view informtion:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-05-03T06:44:07.000000000Z
EventRecordID
16862
Channel
Application
Computer
XXXXXXXXXXXXXXX
Security
EventData
Photoshop.exe
13.0.1.0
5022da9d
MSVCR100.dll
10.0.40219.1
4d5f034a
40000015
00000000000761c9
650
01ce47c65847c2c4
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll
da00b70a-b3bc-11e2-a363-001999d4d8f5
Here the photoshop system informtion:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Betriebssystem: Windows 7 64-Bit
Version: 6.1 Service Pack 1
Systemarchitektur: Intel CPU-Familie:6, Modell:10, Stepping:9mit MMX, SSE (ganze Zahl), SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, Hyper-Threading
Physischer Prozessor: 4
Logischer Prozessor: 8
Prozessor-Taktfrequenz: 3492 MHz
Eingebauter Speicher: 16314 MB
Freier Speicher: 12819 MB
Für Photoshop verfügbarer Arbeitsspeicher: 14689 MB
Von Photoshop verwendeter Arbeitsspeicher: 59 %
Bildkachelgröße: 128 KB
Bildcache: 4
Photoshop hat sich am 17.08.2012 um 09:30:01 (GetImageViewResourceSharingGLContext)
aufgehängtMit OpenGL zeichnen: Aktiviert.
OpenGL-Zeichnungsmodus: Erweitert
OpenGL – normalen Modus zulassen: Wahr.
OpenGL – erweiterten Modus zulassen: Wahr.
OpenGL – alte GPUs zulassen: Nicht erkannt.
Grafikkarten-Hersteller: NVIDIA Corporation
Grafikkarten-Renderer: Quadro 4000/PCIe/SSE2
Anzeige: 2
Anzeigebegrenzungen:= oben: 0, links: 0, unten: 1080, rechts: 1920
Anzeige: 1
Anzeigebegrenzungen:= oben: 56, links: 1920, unten: 1080, rechts: 3200
Grafikkartennummer: 1
Grafikkarte: NVIDIA Quadro 4000
OpenCL Nicht verfügbar
Treiberversion: 9.18.13.1135
Treiberdatum: 20130227000000.000000-000
Grafikkartentreiber: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Grafikmodus: 1280 x 1024 x 4294967296 Farben
Grafikkartenbeschreibung: NVIDIA Quadro 4000
Grafikkartenspeicher: 2048 MB
Video-Rechteck Strukturgröße: 16384
Seriennummer: 92298158905386538084
Anwendungsordner: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Pfad für temporäre Dateien: C:\Users\cjoppien\AppData\Local\Temp\
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Arbeitsvolume(s):
Start, 104,4 GB, 19,3 GB frei
Ordner für erforderliche Zusatzmodule: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primärer Zusatzmodul-Ordner: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Zusätzlicher Zusatzmodul-Ordner: nicht eingerichtet
Installierte Komponenten
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Erforderliche Zusatzmodule:
3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Adaptive Weitwinkelkorrektur 13.0
ADM 3.11x01
Aquarell 13.0
Arithmetisches Mittel 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Basrelief 13.0
Bereich 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bildpaket-Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Blendenflecke 13.0
BMP 13.0
Buntglas-Mosaik 13.0
Buntstiftschraffur 13.0
Camera Raw 7.4
Chrom 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
CompuServe GIF 13.0
Conté-Stifte 13.0
De-Interlace 13.0
Diagonal verwischen 13.0
Dicom 13.0
Differenz-Wolken 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Distorsion 13.0
Dunkle Malstriche 13.0
Durchschnitt berechnen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Entropie 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Erfassungsbereich 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Extrudieren 13.0
Farbpapier-Collage 13.0
Farbraster 13.0
Fasern 13.0
FastCore-Routinen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Feuchtes Papier 13.0
Filtergalerie 13.0
Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fluchtpunkt 13.0
Fotokopie 13.0
Fotos freistellen und gerade ausrichten (Filter) 13.0
Fotos freistellen und gerade ausrichten 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fresko 13.0
Für Web speichern 13.0
Gekreuzte Malstriche 13.0
Gerissene Kanten 13.0
Glas 13.0
Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Grobe Malerei 13.0
Grobes Pastell 13.0
HDRMergeUI 13.0
IFF-Format 13.0
JPEG 2000 13.0
Kacheleffekt 13.0
Kacheln 13.0
Kanten betonen 13.0
Kohleumsetzung 13.0
Konturen mit Tinte nachzeichnen 13.0
Körnung & Aufhellung 13.0
Körnung 13.0
Kräuseln 13.0
Kreide & Kohle 13.0
Kreuzschraffur 13.0
Kristallisieren 13.0
Kunststofffolie 13.0
Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Leuchtende Konturen 13.0
Malgrund 13.0
Malmesser 13.0
Matlab-Vorgang 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mehrprozessorunterstützung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mit Struktur versehen 13.0
Mit Wasserzeichen versehen 4.0
MMXCore-Routinen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neigung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neonschein 13.0
NTSC-Farben 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Objektivkorrektur 13.0
Objektivunschärfe 13.0
Ölfarbe 13.0
Ölfarbe getupft 13.0
OpenEXR 13.0
Ozeanwellen 13.0
Patchwork 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pfade -> Illustrator 13.0
Photoshop 3D-Modul 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
PNG 13.0
Polarkoordinaten 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Prägepapier 13.0
Punktieren 13.0
Punktierstich 13.0
Radialer Weichzeichner 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Rasterungseffekt 13.0
Risse 13.0
Schwamm 13.0
Schwingungen 13.0
Selektiver Weichzeichner 13.0
Solarisation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spritzer 13.0
Standardabweichung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Stempel 13.0
Strichumsetzung 13.0
Strudel 13.0
Stuck 13.0
Sumi-e 13.0
Summe 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Targa 13.0
Tontrennung & Kantenbetonung 13.0
U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Unterstützung für Skripten 13.0.1
Varianz 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Variationen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Verbiegen 13.0
Verflüssigen 13.0
Versetzen 13.0
Verwackelte Striche 13.0
Wasserzeichen anzeigen 4.0
Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Weiches Licht 13.0
Wellen 13.0
WIA-Unterstützung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Windeffekt 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wölben 13.0
Wolken 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Optionale Zusatzmodule und Zusatzmodule von Drittanbietern:
Photoshop Touch 10.0
Nicht geladene Plug-Ins: KEINE
Blitz:
Mini Bridge
Kuler
Adobe Exchange
Installierte TWAIN-Geräte: OHNE
Thanks for your help!Update your graphics driver.
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Hi vir624,
You may deactivate the suite and uninstall whole suite again. Then start your machine in safe mode: http://support.apple.com/kb/HT1564?viewlocale=en_US
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Following some research on this forum and elsewhere I have tried numerous experiments (re-installing, launching directly with shift key, deleting prefs,disabling auto-analyzer, checking catalog by loading into trial version of Lightroom,,,), without success.
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Do these clues ring any bells? Especially with those at Adobe who know the product architecture?Hi e james w west,
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Photoshop crashes while using multiple windows with one image
Has anyone else encountered the following problem:
Photoshop CS4 crashes sooner or later when working with multiple windows with one image (window->arrange->new window for...).
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I bought a 3120c 2 months ago.Recently,it sometimes hangs when I turns on the mobile.
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I have tried to remove the SD card,re-insert the battery/SIM but it still doesnt work T_T
plz help me,thx in advancedHi,
this is a really good point.
In case the OS don't let you to open Event log, then it is highly possible, that the UAC was blocing also the RnR application, which is also seen in the eye of UAC as an application, that needs Administrative privilages, which means UAC.
I would advice to NOT to do any MC update and to use only the Lenovo update option.
Using this way you will be also updated on some MS KB's which will fot your system.
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IPad 2 Crashes on Second Welcome Screen
The new Numbers doesn't let me get to my old spreadsheets. Help!
Then this might help you, if you hold both home and power button for 10 -15 seconds.
If that doesn't work:
plug your device to you mac or pc
turn off your device
when it's completly black screen. (You have to have your device plugged in)
then hold power button for 3 seconds
without releasing the power button, hold both home and power for 30 seconds.
then you'll be in DFU mode.
restore.
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Crashes on Welcome screen when I click Organizer
I have Photoshop 11, running it on Windows 7. It has worked for about 18 months, but now system crashes on the welcome screen every time I click on the Organizer button
Soxahern wrote:
I have Photoshop 11, running it on Windows 7. It has worked for about 18 months, but now system crashes on the welcome screen every time I click on the Organizer button
If that has worked before, the problem is probably with your catalog.
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Since installing CS5 Web Premium, the Welcome Sceen does not display and I cannot find how to get it back.
I like having the Welcome Screen displayed at startup, and normally (all other CS5 programs) to get it back you go to the "Help" menu and select "Welcome Screen", but this is not the case in Photoshop CS5 (at least not with my software).
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PSE 7 Welcome Screen startup options and turning off the advertising
The PSE 7 Welcome Screen no longer provides a start-up option for bypassing it and going directly to the Organizer or Editor. In addition, many people are annoyed by the advertising for Photoshop.com on the Welcome Screen and by the constant flashing tips in the lower right corner of the Organizer and Editor.
Here are some workarounds:
Create shortcuts directly to the Organizer and Editor. Use Windows Explorer to navigate to
> C:\Program Files\Adobe\Photoshop Elements 7.0
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Turn off the advertising on the Welcome Screen. By turning off the advertising, you can still use the Welcome Screen to get to the Organizer, the Editor, Photoshop.com, and the tutorials. Use Windows Explorer to set the permissions of
>C:\ProgramData\Adobe\Photoshop Elements\7.0\Locale\en_US\Welcome Screen Pods
to deny Read & execute for Everyone (The path is a little different on XP.)
Turn off the flashing tips on the lower right corner of the Organizer and Editor. Use Windows Explorer to set the permissions of
>C:\ProgramData\Adobe\Photoshop Elements\7.0\Locale\en_US\Messaging Pods
to deny Read & execute for Everyone. (The path is a little different on XP.)You said -----------
Turn off the flashing tips on the lower right corner of the Organizer and Editor. Use Windows Explorer to set the permissions of
C:\ProgramData\Adobe\Photoshop Elements\7.0\Locale\en_US\Messaging Pods to deny Read & execute for Everyone. (The path is a little different on XP.)
I am using XP and the path to the folder is as follows:
C:\Document and Settings\All Users\Application Data\Adobe\Photoshop Elements\7.0\Locale\en_US\Messaging Pods
However, I can't figure out how to "set the permissions". Is this possible in XP? Could someone please elaborate.
I am only interested in changing the tips (in the lower right corner that lead you to photoshop.com) in the Editor, since I do not use the Welcome Screen or Organizer.
Thanks,
Ken -
Photoshop crash in Optimus mode solved
Just want to inform that my problem considering Photoshop crashing while using Nvidia GPU in Optimus mode is solved.
Problem went away after installing new Nvidia Verde 295.73 driver. I am very happy for this!!! :-)
I hope that someone else having the same issue will benefit this information.
Regards
AnttiThanks for updating the community on the findings which you have made. Maybe you can give us more insight on the crash message, photoshop version and which model of ThinkPad W series were you using? W520 I presume?
*Non Lenovo employee*
I have a Y2P (i5) ... Feel free to ping me if you want me to test some applications with your Y2P if you have the same model. I don't mind keep doing recovery on it if needed .... =) -
CS4 Photoshop crash on G5, how to fix?
Once again, I have a problem with CS4 Photoshop on Leopard 10.5.8. Photoshop crashed while opening a file. It actually froze and I pushed the magic button. Now every time I try to open a file in Photoshop the app crashes. I've uninstalled and reinstalled the entire Creative Suite. A number of times. I always get the same result. I have used the Apple disc utility from the Leopard disc. People have looked at the crash report and came up with little to help. One man suggested a third party app to uninstall Photoshop. I've looked at Appcleaner but choose not to use it. It seemed to list the same files I've already uninstalled. Not sure how to proceed. I'd like to get Photoshop back running.
Boot in Safe Mode? See What is Safe Boot, Safe Mode? (Mac OS X)
http://docs.info.apple.com/article.html?artnum=107392
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Cheers, Tom -
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When Photoshop Elements 8 is launched from the shortcut on the desktop, welcome screen opens and at the bottom it shows "gathering user info....". It keeps doing it as long as I don't click on edit button. When I click on edit button, the edit windows opens with my name and soon it crashes and closes the program. After the program closes, it opens a crash report window which I submitted to Adobe three days ago. I am still awaiting for the response. Sometimes, instead of closing the program, it crashes my computer and a blue screen shows up. In this case, I have to shut down the computer and restart again.
I thought I can reinstall the proram but this software would not allow me uninstall either. When I click on "remove" button on the program in the control panel, a window pops up with a message " this action is only valid for products that are currently installed".
Any help from Adobe technician is highly appreciated. Thanks in advanceFollowing could be the possible workarounds :
1) On the drive on which you have installed PSE,on my machine it is on C:
Go to c:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.
2) Try resetting the PSE preferences by
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Edit.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
3) In case any network printer is attached try to launch without network or printer uninstall.
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